Total health inspections
3
Virginia average 4.2
Last Health inspection on Apr 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
South Roanoke Nursing Home
Nursing Home
South Roanoke Nursing Home
Nursing Home
South Roanoke Nursing Home is a short and long-term care facility where residents thrive with the support of quality services for residents seeking to relax and recover. It offers a warm and welcoming atmosphere where residents and staff are encouraged to create friendships and build a mutual level of trust with each other. The nursing home aims to enhance the quality of life for its residents by cultivating their holistic wellness.
South Roanoke residents receive a list of comprehensive amenities and services that help make the lives of its residents hassle-free. These include 24-hour licensed supervision, medication services, balanced meals provided, engaging activities scheduled, and specialized programs available.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
98
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
85.7%
Residents per day (avg)
85
Occupancy rate
85.7%
Residents per day (avg)
85
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
29% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
66% of new residents, often for short stays.
Typical stay
4 - 5 months
Medicaid
5% of new residents, often for long-term daily care.
Typical stay
7 - 8 years
Finances and operations
Proprietary home
Corporation
Home revenue
$10.6M
Operating loss
-$307.0K
Proprietary home
Corporation
Home revenue
$10,572,126.00
Operating loss
$-306,983.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$10.9M
Walk Score: 45 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
Additional licensing details
CMS Certification Number:
495002
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Mr. Walker Champney, Administrator
Compare Nursing Homes around Roanoke
The information below is reported by the Virginia Department of Social Services and Department of Health.
Brandon Oaks Nursing and Rehabilitation Center
+16%
+42%
+4%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Roanoke
62
No
-
33
NEFF, HEATHER
89.5%
$10,548,485.00
$5,871,705.00
55.7%
57.40
5.3278
-
12
-
+16%+42%+4%
Our Lady of the Valley
-15%
+1%
+3%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Roanoke (Gainsboro)
189
No
A+
68
RAWLINGS, DAVID
88.2%
$16,424,252.00
$6,720,888.00
40.9%
64.70
3.7870
-
14
-
-15%+1%+3%
South Roanoke Nursing Home
-15%
-10%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Roanoke
98
No
A+
45
AMERICAN HEALTHCARE LLC
85.7%
$10,567,825.00
$4,507,786.00
42.7%
85.20
3.3595
-
39
-
-15%-10%
0%
Pheasant Ridge Nursing and Rehab Center
-2%
-5%
+4%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Roanoke
101
No
A+
15
BELL, VICTOR
89.3%
$14,018,919.00
$4,558,852.00
32.5%
89.10
3.5617
13
25
1
-2%-5%+4%
Old Southwest Rehabilitation and Nursing
-7%
+2%
-40%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Roanoke (Old Southwest)
130
No
A+
57
SHULER, ANDREW
51.3%
$10,435,874.00
$3,804,537.00
36.5%
95.70
3.8211
6
131
4
-7%+2%-40%
Brandon Oaks Nursing and Rehabilitation Center
Type of care:
SNF
AL
Community:
Roanoke
Bed Count:
62
Pets Allowed:
No
Operator:
NEFF, HEATHER
CCN:
495373
Occupancy:
89.5%
Home Revenue:
$10,548,485.00
Payroll Costs:
$5,871,705.00
Payroll %:
55.7%
Avg Residents/Day:
57.40
Overall Rating:
Adj Nurse Hours:
5.3278
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
12
RN share vs State Avg:
+16%
+16%
Staffing vs State Avg:
+42%
+42%
Occupancy vs State Avg:
+4%
+4%
Our Lady of the Valley
Type of care:
AL
IL
MC
SNF
Community:
Roanoke (Gainsboro)
Bed Count:
189
Pets Allowed:
No
Operator:
RAWLINGS, DAVID
CCN:
495357
Occupancy:
88.2%
Home Revenue:
$16,424,252.00
Payroll Costs:
$6,720,888.00
Payroll %:
40.9%
Avg Residents/Day:
64.70
Overall Rating:
Adj Nurse Hours:
3.7870
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
14
RN share vs State Avg:
-15%
-15%
Staffing vs State Avg:
+1%
+1%
Occupancy vs State Avg:
+3%
+3%
South Roanoke Nursing Home
Type of care:
SNF
AL
Community:
Roanoke
Bed Count:
98
Pets Allowed:
No
Operator:
AMERICAN HEALTHCARE LLC
CCN:
495002
Occupancy:
85.7%
Home Revenue:
$10,567,825.00
Payroll Costs:
$4,507,786.00
Payroll %:
42.7%
Avg Residents/Day:
85.20
Overall Rating:
Adj Nurse Hours:
3.3595
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
39
RN share vs State Avg:
-15%
-15%
Staffing vs State Avg:
-10%
-10%
Occupancy vs State Avg:
0%
Pheasant Ridge Nursing and Rehab Center
Type of care:
AL
IL
MC
SNF
Community:
Roanoke
Bed Count:
101
Pets Allowed:
No
Operator:
BELL, VICTOR
CCN:
495325
Occupancy:
89.3%
Home Revenue:
$14,018,919.00
Payroll Costs:
$4,558,852.00
Payroll %:
32.5%
Avg Residents/Day:
89.10
Overall Rating:
Adj Nurse Hours:
3.5617
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
13
Citations:
25
Severe Citations:
1
RN share vs State Avg:
-2%
-2%
Staffing vs State Avg:
-5%
-5%
Occupancy vs State Avg:
+4%
+4%
Old Southwest Rehabilitation and Nursing
Type of care:
SNF
AL
Community:
Roanoke (Old Southwest)
Bed Count:
130
Pets Allowed:
No
Operator:
SHULER, ANDREW
CCN:
495156
Occupancy:
51.3%
Home Revenue:
$10,435,874.00
Payroll Costs:
$3,804,537.00
Payroll %:
36.5%
Avg Residents/Day:
95.70
Overall Rating:
Adj Nurse Hours:
3.8211
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
6
Citations:
131
Severe Citations:
4
RN share vs State Avg:
-7%
-7%
Staffing vs State Avg:
+2%
+2%
Occupancy vs State Avg:
-40%
-40%Places of interest near South Roanoke Nursing Home
3.0 miles from city center — 1.85 miles to nearest hospital (Carilion Clinic Aortic Center - Roanoke)
3823 Franklin Rd SW, Roanoke, VA 24014
Calculate Travel Distance to South Roanoke Nursing Home
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
115
Total Staff
96
Employees
19
Contractors
29,680
Total Hours (Quarter)
41
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 9 | 8.4 | No |
| Licensed Practical Nurse | 17 | 8.7 | No |
| Certified Nursing Assistant | 57 | 8.2 | No |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
87 staff
8.3hs shift avg
Physicians & Practitioners ⓘ
5 staff
7.8hs shift avg
Therapy Services ⓘ
15 staff
6hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
4 staff
6.8hs shift avg
Dietary Services ⓘ
2 staff
7.4hs shift avg
Other Services ⓘ
1 staff
7.8hs shift avg
Contractor Analysis
8.1%
of total hours from contractors
2,394 contractor hours this quarter
Occupational Therapy Assistant: 1
Respiratory Therapy Technician: 4
Physical Therapy Aide: 4
Physical Therapy Assistant: 1
Speech Language Pathologist: 4
Qualified Social Worker: 4
Occupational Therapy Aide: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 57 | 0 | 57 | 14,700 | 91 | 100% | 8.2 |
| Licensed Practical Nurse | 17 | 0 | 17 | 5,645 | 91 | 100% | 8.7 |
| Registered Nurse | 9 | 0 | 9 | 2,544 | 91 | 100% | 8.4 |
| RN Director of Nursing | 2 | 0 | 2 | 998 | 74 | 81% | 7.7 |
| Physical Therapy Aide | 0 | 4 | 4 | 975 | 72 | 79% | 7.4 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 640 | 64 | 70% | 7.8 |
| Speech Language Pathologist | 0 | 4 | 4 | 527 | 70 | 77% | 6.9 |
| Dietitian | 1 | 0 | 1 | 510 | 68 | 75% | 7.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 510 | 65 | 71% | 7.8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 503 | 68 | 75% | 7.4 |
| Nurse Practitioner | 1 | 0 | 1 | 478 | 61 | 67% | 7.8 |
| Administrator | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Nurse Aide in Training | 2 | 0 | 2 | 303 | 37 | 41% | 7.4 |
| Qualified Social Worker | 0 | 4 | 4 | 280 | 41 | 45% | 6.8 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 266 | 46 | 51% | 5.8 |
| Physical Therapy Assistant | 0 | 1 | 1 | 208 | 51 | 56% | 4.1 |
| Occupational Therapy Aide | 0 | 1 | 1 | 87 | 31 | 34% | 2.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 51 | 17 | 19% | 3 |
Health Inspection History
Inspections
Total health citations
39
Citations per inspection
13
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 39 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Virginia averageVirginia average: 0.4
Serious Health citations
0
0
100% better than Virginia averageVirginia average: 1
0 critical citations
0 serious citations
39 moderate citations
0 minor citations
Citations history (last 3 years)
Environmental moderate citation
Apr 24, 2025
Corrected
Nutrition moderate citation
Apr 24, 2025
Corrected
Quality of Care moderate citation
Apr 24, 2025
Corrected
Quality of Care moderate citation
Apr 24, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Part of: American Healthcare LLC
Resident Census by Payment Source
85
Total Residents
Medicare
5
(5.9%)
ⓘ
Medicaid
50
(58.8%)
ⓘ
Private Pay/Other
30
(35.3%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Member Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Family Council
ⓘ
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.4
17% better than Virginia averageVirginia average: 10.1
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.1
8% better than Virginia averageVirginia average: 19.7
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
15.6%
Percent of long-stay residents whose need for help with daily activities has increased
15.6%
7% better than Virginia averageVirginia average: 16.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
17.7%
Percent of long-stay residents whose ability to move independently worsened
17.7%
11% better than Virginia averageVirginia average: 19.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.2%
6% better than Virginia averageVirginia average: 22.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.3%
Percent of long-stay residents experiencing one or more falls with major injury
1.3%
64% better than Virginia averageVirginia average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.2%
Percent of long-stay high risk residents with pressure ulcers
2.2%
59% better than Virginia averageVirginia average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.3%
Percent of long-stay residents with a urinary tract infection
0.3%
79% better than Virginia averageVirginia average: 1.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.2%
Percent of long-stay residents who lose too much weight
5.2%
12% better than Virginia averageVirginia average: 5.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.5%
Percent of long-stay residents who have depressive symptoms
3.5%
77% better than Virginia averageVirginia average: 14.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
4.6%
Percent of long-stay residents who received an antipsychotic medication
4.6%
65% better than Virginia averageVirginia average: 12.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.4%
7% better than Virginia averageVirginia average: 91.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.6%
In line with Virginia averageVirginia average: 94.0%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
0.91
Number of hospitalizations per 1,000 long-stay resident days.
0.91
38% better than Virginia averageVirginia average: 1.46
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.49
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.49
65% better than Virginia averageVirginia average: 1.41
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
74.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
74.0%
In line with Virginia averageVirginia average: 74.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.9%
Percent of short-stay residents who newly received an antipsychotic medication
1.9%
56% worse than Virginia averageVirginia average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
31.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
31.2%
58% worse than Virginia averageVirginia average: 73.6%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.3%
17% better than Virginia averageVirginia average: 22.0%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
2.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
2.6%
78% better than Virginia averageVirginia average: 11.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Virginia averageVirginia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
73.1%
Percentage of residents at or above expected ability to care for themselves at discharge.
73.1%
36% better than Virginia averageVirginia average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
44.0%
Rate of successful return to home or community from a skilled nursing facility.
44.0%
13% worse than Virginia averageVirginia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for South Roanoke Nursing Home based on CMS SNF Cost Reports.
Occupancy Rate
85.7%
↓ 0.3pp vs 2022
Net Income
-$306,983
↓ ~$500K vs 2022
Total Payroll
$5,750,154
↑ ~$699K vs 2022
Profit Margin
-2.9%
↓ 5.0pp vs 2022
Loading trend charts...
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