Brandon Oaks Nursing and Rehabilitation Center

Q: What neighborhood is Brandon Oaks Nursing and Rehabilitation Center in?

Brandon Oaks Nursing and Rehabilitation Center is in the Westland neighborhood of Roanoke.

Q: Is Brandon Oaks Nursing and Rehabilitation Center in a walkable area?

Brandon Oaks Nursing and Rehabilitation Center has a walk score of 33. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

Q: What is the occupancy rate at Brandon Oaks Nursing and Rehabilitation Center?

Brandon Oaks Nursing and Rehabilitation Center's occupancy is 53.5%.

Q: Are pets allowed at Brandon Oaks Nursing and Rehabilitation Center?

Yes, Brandon Oaks Nursing and Rehabilitation Center allows residents to bring their pets.

Q: Does Brandon Oaks Nursing and Rehabilitation Center operate as a for-profit or non-profit?

Brandon Oaks Nursing and Rehabilitation Center is registered as a non-profit in VA.

Q: Who is the administrator of Brandon Oaks Nursing and Rehabilitation Center?

Esteban Duran-Ballen is the administrator of Brandon Oaks Nursing and Rehabilitation Center.

Q: What is the overall rating for Brandon Oaks Nursing and Rehabilitation Center?

Brandon Oaks Nursing and Rehabilitation Center received a 5-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

Nursing Home, Assisted Living, Home Care, Independent Living, Memory Care & Skilled Nursing · Roanoke, VA

CMS overall rating

3837 Brandon Ave Sw, Roanoke, VA 24018 View map

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Brandon Oaks Nursing and Rehabilitation Center accepts Medicare, Medicaid, and private pay.

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Brandon Oaks Nursing and Rehabilitation Center accepts Medicare, Medicaid, and private pay.

Overview of Brandon Oaks Nursing and Rehabilitation Center

Brandon Oaks Nursing and Rehabilitation Center is Roanoke’s trusted home healthcare provider. The nursing center has a professional staff committed to providing all seniors with a safe and comfortable environment. Seniors can expect a high level of quality nursing and rehabilitative services that help them live life to the fullest. At Brandon Oaks, friendships blossom, and goals are achieved.
The nursing homes provide state-of-the-art features that cater to short-term or long-term residents; they are also guaranteed to feel comfortable and know that they belong in a home that offers 24-hour nursing care with specialized programs/ Specializations, including therapy (speech, occupational, physical), neurological care, cardiac care, orthopedic care, skilled nursing care, and musculoskeletal care available.

Facility Direct Line (540) 776-2616 info@vlhnet.org

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Virginia averages

Total nursing care This nursing home is ranked 7th out of 70 nursing homes we track in Virginia for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

6h 0m

60% above state avg

Staff type

Hours / day / resident

vs state avg

Registered Nurse (RN)

58m

LPN / LVN

1h 54m

Nurse Aide

3h 8m

Weekend Total Nursing

5h 3m

Physical Therapist

10m

Weekend RN

47m

All 6 underlying metrics are above the state average

By The Numbers

Community insights.

Bed count 43

Smaller home · May offer a more intimate, personalized care environment.

Walk Score

33 / 100

Occupancy rate

53.5% This home usually has availability

Lower than the Virginia average: 76.8%

Occupied beds

23 / 43

Avg. Length of Stay

94 days

About this community

QualificationAssisted Living | Non-Ambulatory | Special Care Un

Brandon Oaks Nursing and Rehabilitation Center is administered by Esteban Duran-Ballen.

Accept Medicare

Rehabilitation Services

24-Hour Staffing

Business Hours- ,

Recreation Area

Activities

Chapel

Salon

Flexible Visiting Hours

Religious Services

This profile shows two inspection records, and their totals often differ. Inspection History and the Inspection Scorecard below are state data — the figures the state publishes and the state inspection reports we hold on file — covering the entire facility. CMS Health Inspection History covers only this home's Medicare and Medicaid-certified nursing beds, from federal certification surveys.

Since 2020 · 6 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 33 deficiencies 1 complaint 13 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Virginia state average

Overall vs. VA average

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	VA Average	vs. VA Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	33	32	This facility has 3% more total deficiencies than a typical Virginia nursing home (33 vs. VA avg 32).↑ 3% worse
Deficiencies per inspection Average deficiencies per inspection.	2.5	2.7	This facility has 7% fewer deficiencies per inspection than a typical Virginia nursing home (2.5 vs. VA avg 2.7).↓ 7% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	VA Average	vs. VA Avg
Total inspections Combined count of all inspections conducted at this facility.	13	14	This facility has had 7% fewer total inspections than the Virginia average (13 vs. VA avg 14). More inspections can mean more regulatory scrutiny rather than worse care.↓ 7% fewer

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	VA Average	vs. VA Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	1	7	This facility has 86% fewer total complaints than a typical Virginia nursing home (1 vs. VA avg 7).↓ 86% better
Complaints per year Average complaints per year since 2020.	0.2	1.2	This facility has 83% fewer complaints per year than a typical Virginia nursing home (0.2 vs. VA avg 1.2).↓ 83% better

Show Inspection Reports

Inspections Since 2020 · 6 years of data

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Total health inspections 3

Virginia average 4.2

Last Health inspection on Sep 2023

Total health citations

Virginia average 38.9

Citations per inspection

Virginia average 9.06

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

11 of 12 citations resulted from standard inspections; and 1 of 12 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 6 years)

Critical health citations

100% better than Virginia average

Virginia average: 0.5

Serious health citations

100% better than Virginia average

Virginia average: 1

0 critical citations Virginia average: 0.5

0 serious citations Virginia average: 1

12 moderate citations Virginia average: 36.7

0 minor citations Virginia average: 0.7

Citations history (last 6 years)

Nutrition moderate citation Sep 08, 2023

Corrected

Pharmacy moderate citation Sep 08, 2023

Corrected

Care Planning moderate citation Sep 08, 2023

Corrected

Nutrition moderate citation Aug 24, 2021

Corrected

Total staff 138

Employees 135

Contractors 3

Staff to resident ratio 2.42 : 1

45% more staff per resident than Virginia average

Avg staff/day 54

Average shift 7.5 hours

6% worse than Virginia average

Total staff hours (quarter) 37,059

Nursing staff breakdown

7.4 hours

7.7 hours

7.4 hours

Contractor staffing

509 contractor hours this quarter

Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	54	0	54	15,461	92	100%	7.4
Licensed Practical Nurse	32	0	32	7,260	92	100%	7.7
Registered Nurse	17	0	17	3,249	92	100%	7.4
Speech Language Pathologist	4	0	4	1,583	77	84%	7.2
RN Director of Nursing	3	0	3	1,498	80	87%	8
Physical Therapy Assistant	4	0	4	1,415	71	77%	7.5
Other Dietary Services Staff	4	0	4	1,350	90	98%	7.7
Clinical Nurse Specialist	2	0	2	1,034	76	83%	8
Respiratory Therapy Technician	5	0	5	847	77	84%	5.6
Physical Therapy Aide	2	0	2	611	67	73%	6.6
Dietitian	1	0	1	590	65	71%	9.1
Administrator	1	0	1	458	61	66%	7.5
Occupational Therapy Aide	0	1	1	456	57	62%	8
Mental Health Service Worker	1	0	1	443	59	64%	7.5
Nurse Practitioner	1	0	1	390	52	57%	7.5
Qualified Social Worker	4	0	4	363	57	62%	5.6
Medical Director	0	1	1	46	10	11%	4.6
Occupational Therapy Assistant	0	1	1	7	3	3%	2.2

54 Certified Nursing Assistant

% of Days 100%

32 Licensed Practical Nurse

% of Days 100%

17 Registered Nurse

% of Days 100%

4 Speech Language Pathologist

% of Days 84%

View All Staffing Data in Roanoke

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 11.4

13% worse than Virginia average

Virginia average: 10.1

Functional decline score 21.9

11% worse than Virginia average

Virginia average: 19.7

Long-stay resident measures

Above average Virginia avg: 3.9

Need for Help with Daily Activities Increased 22.3%

33% worse than Virginia average

Virginia average: 16.8%

Walking Ability Worsened 22.4%

13% worse than Virginia average

Virginia average: 19.7%

Low Risk Residents with Bowel/Bladder Incontinence 20.9%

8% better than Virginia average

Virginia average: 22.6%

Falls with Major Injury 3.9%

7% worse than Virginia average

Virginia average: 3.6%

High Risk Residents with Pressure Ulcers 2.6%

52% better than Virginia average

Virginia average: 5.4%

Urinary Tract Infection 4.6%

196% worse than Virginia average

Virginia average: 1.5%

Lost Too Much Weight 6.0%

In line with Virginia average

Virginia average: 5.9%

Depressive Symptoms 2.2%

85% better than Virginia average

Virginia average: 14.9%

Antipsychotic Use 16.0%

24% worse than Virginia average

Virginia average: 12.9%

Pneumococcal Vaccine 99.4%

9% better than Virginia average

Virginia average: 91.3%

Influenza Vaccine 95.0%

In line with Virginia average

Virginia average: 94.0%

Hospitalizations per 1,000 days 2.00

37% worse than Virginia average

Virginia average: 1.46

ED visits per 1,000 days 0.76

46% better than Virginia average

Virginia average: 1.41

Short-stay resident measures

Significantly above average Virginia avg: 3.9

Pneumococcal Vaccine 93.5%

25% better than Virginia average

Virginia average: 74.9%

Antipsychotic medication increase 0.6%

50% better than Virginia average

Virginia average: 1.2%

Influenza Vaccine 95.1%

29% better than Virginia average

Virginia average: 73.6%

Re-hospitalized after SNF stay 20.8%

5% better than Virginia average

Virginia average: 22.0%

Emergency department visits 6.3%

46% better than Virginia average

Virginia average: 11.7%

Falls with major injury 0.6%

22% better than Virginia average

Virginia average: 0.8%

Ability to care for self at discharge 69.4%

29% better than Virginia average

Virginia average: 53.7%

Successful return to home or community 64.4%

27% better than Virginia average

Virginia average: 50.6%

Breakdown by payment type

Medicare

82% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

16% of new residents, often for short stays.

Typical stay 9 - 10 months

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Total residents 57

Medicare

24.6% of residents

Medicaid

15.8% of residents

Private pay or other

59.6% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Brandon Oaks Nursing and Rehabilitation Center from 2011–2023, based on CMS SNF Cost Reports. Includes all financial data for this property, which could include management/ownership changes.

Key figures below are for fiscal year ending in 12/2023.

Net Patient Income -$20.2M ↓ ~$145.9K vs 2022

Payroll Costs $7.0M ↑ ~$748.4K vs 2022

Operating Margin -279.0% ↑ 106.4pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	84.9%	90.4%	88.6%	95.7%	82.7%	88.5%	87.2%	86.2%	84.8%	69.4%	84.8%	68.3%	89.5%
Beds	62	62	62	62	62	62	62	62	62	62	62	62	62
Net Income	-$23,814	-$428,150	-$620,889	-$55,634	-$417,204	-$125,245	$1,042,406	$196,062	$610,974	-$4,313,319	$2,723,103	$3,795,002	$875,896
Gross Revenue	$7,250,662	$8,107,394	$8,294,298	$8,507,558	$10,791,571	$11,639,021	$11,387,738	$11,072,329	$11,016,783	$8,309,108	$9,868,628	$8,577,463	$10,548,485
Operating Expenses	$17,307,293	$18,059,139	$18,084,939	$18,723,039	$21,399,043	$22,177,735	$22,592,692	$23,222,187	$23,805,381	$22,562,103	$20,379,114	$25,272,942	$27,456,220
Net Patient Income	-$12,485,555	-$13,035,682	-$13,151,813	-$13,317,952	-$14,642,305	-$15,441,045	-$15,533,194	-$16,784,582	-$17,339,583	-$17,006,657	-$14,598,433	-$20,065,448	-$20,211,351
Net Patient Revenue	$4,821,738	$5,023,457	$4,933,126	$5,405,087	$6,756,738	$6,736,690	$7,059,498	$6,437,605	$6,465,798	$5,555,446	$5,780,681	$5,207,494	$7,244,869
Payroll Costs	$2,658,207	$3,781,155	$4,003,878	$4,167,364	$4,719,451	$4,737,089	$4,710,631	$4,957,585	$5,095,228	$4,905,566	$6,202,327	$6,229,239	$6,977,594
Operating Margin %	-258.9%	-259.5%	-266.6%	-246.4%	-216.7%	-229.2%	-220.0%	-260.7%	-268.2%	-306.1%	-252.5%	-385.3%	-279.0%
Medicare %	30.6%	29.0%	27.2%	23.7%	41.7%	45.4%	44.3%	42.7%	42.7%	33.5%	25.0%	26.7%	26.8%
Medicaid %	7.4%	7.7%	9.4%	8.5%	11.4%	10.0%	7.1%	3.0%	1.3%	1.4%	0.5%	13.6%	14.1%
Private %	62.0%	63.3%	63.4%	67.8%	46.8%	44.6%	48.6%	54.3%	56.0%	65.1%	74.4%	59.8%	59.1%
Net Patient Revenue/Day	$251	$245	$246	$250	$361	$336	$358	$330	$337	$353	$301	$337	$358
Cost/Day	$901	$880	$902	$865	$1,143	$1,105	$1,144	$1,191	$1,240	$1,433	$1,062	$1,636	$1,355
Avg Length of Stay	47.2 days	50.3 days	33.6 days	78.1 days	43.9 days	40.2 days	38.3 days	36.9 days	37.9 days	57.9 days	73.5 days	86.8 days	94.3 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$7.2M

Net patient income

-$20.2M

Nonprofit Operated by a nonprofit corporation.

Net patient revenue

$7.2M

Net patient income

-$20.2M

Other income

$21.1M

Payroll costs

$7.0M 96.3% of net patient revenue

Other operating costs

$20.5M

Total costs

$27.5M

What does this home offer?

Pets Allowed

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (82% of admissions), and a typical Medicare stay runs around 25 days.

Coverage residents most often arrive under.

Medicare 82%

Private pay 16%

Medicaid 2%

Coverage residents most often leave under.

Medicare 85%

Private pay 11%

Medicaid 4%

3.8 miles from city center Estimated distance in miles from Roanoke's city center to Brandon Oaks Nursing and Rehabilitation Center's address, calculated via Google Maps. — 0.74 miles to nearest hospital (Salem VA Medical Center)

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Info below is compiled from CMS reports & the VA Depts. of Social Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.


Virginia Veterans Care Center	★ ★ ★ ★ ★	NH	Roanoke (Shenandoah Avenue Northwest)	3 Facility 3 VA AVG 114 Rank #81 / 81	100.0% Facility 100.0% VA AVG 76.8% Rank #1 / 70	+30%	4.94 Facility 4.94 VA AVG 3.74 Rank #24 / 70	★ ★ ★ ★ ★	★ ★ ★ ★ ★	★ ★ ★ ★ ★	+5%	+32%	$0 Facility $0 VA AVG $54.3k Rank #1 / 74	10 Facility 10 VA AVG 38.4 Rank #8 / 69	3.3 Facility 3.3 VA AVG 8.9 Rank #7 / 69	-	3	-	19 Facility 19 VA AVG 41 Rank #65 / 84	Todd Barnes	$26.4MFiscal year ending 06/2024 Facility $26.4MFiscal year ending 06/2024 VA AVG $19.9M Rank #20 / 69	$24.7MFiscal year ending 06/2024 Facility $24.7MFiscal year ending 06/2024 VA AVG $11.3M Rank #5 / 69	93.3%Fiscal year ending 06/2024 Facility 93.3%Fiscal year ending 06/2024 VA AVG 76.3% Rank #9 / 69	495274
Brandon Oaks Nursing and Rehabilitation Center	★ ★ ★ ★ ★	NH AL HC IL MC SNF	Roanoke (Westland)	43 Facility 43 VA AVG 114 Rank #73 / 81	53.5% Facility 53.5% VA AVG 76.8% Rank #61 / 70	-30%	6.00 Facility 6.00 VA AVG 3.74 Rank #7 / 70	★ ★ ★ ★ ☆	★ ★ ★ ★ ★	★ ★ ★ ★ ☆	+28%	+60%	$0 Facility $0 VA AVG $54.3k Rank #1 / 74	12 Facility 12 VA AVG 38.4 Rank #11 / 69	4.0 Facility 4.0 VA AVG 8.9 Rank #12 / 69	-	23	-	33 Facility 33 VA AVG 41 Rank #46 / 84	Heather Neff	$7.2MFiscal year ending 12/2023 Facility $7.2MFiscal year ending 12/2023 VA AVG $19.9M Rank #65 / 69	$7.0MFiscal year ending 12/2023 Facility $7.0MFiscal year ending 12/2023 VA AVG $11.3M Rank #45 / 69	96.3%Fiscal year ending 12/2023 Facility 96.3%Fiscal year ending 12/2023 VA AVG 76.3% Rank #6 / 69	495373
Friendship Retirement Community	★ ★ ★ ★ ☆	NH AL CCRC IL MC RC SNF	Roanoke (Hollins)	253 Facility 253 VA AVG 114 Rank #3 / 81	91.0% Facility 91.0% VA AVG 76.8% Rank #23 / 70	+19%	4.08 Facility 4.08 VA AVG 3.74 Rank #32 / 70	★ ★ ★ ★ ☆	★ ★ ★ ☆ ☆	★ ★ ★ ★ ☆	+4%	+9%	$0 Facility $0 VA AVG $54.3k Rank #1 / 74	17 Facility 17 VA AVG 38.4 Rank #24 / 69	5.7 Facility 5.7 VA AVG 8.9 Rank #26 / 69	-	230	A+	48 Facility 48 VA AVG 41 Rank #31 / 84	Friendship Foundation Inc	$29.8MFiscal year ending 06/2024 Facility $29.8MFiscal year ending 06/2024 VA AVG $19.9M Rank #13 / 69	$15.3MFiscal year ending 06/2024 Facility $15.3MFiscal year ending 06/2024 VA AVG $11.3M Rank #16 / 69	51.5%Fiscal year ending 06/2024 Facility 51.5%Fiscal year ending 06/2024 VA AVG 76.3% Rank #28 / 69	495092
Our Lady of the Valley	★ ★ ★ ★ ☆	NH AL MC RC SNF	Roanoke (Gainsboro)	127 Facility 127 VA AVG 114 Rank #24 / 81	87.4% Facility 87.4% VA AVG 76.8% Rank #30 / 70	+14%	4.13 Facility 4.13 VA AVG 3.74 Rank #32 / 70	★ ★ ★ ★ ☆	★ ★ ★ ☆ ☆	★ ★ ★ ★ ☆	-42%	+10%	$0 Facility $0 VA AVG $54.3k Rank #1 / 74	14 Facility 14 VA AVG 38.4 Rank #18 / 69	4.7 Facility 4.7 VA AVG 8.9 Rank #19 / 69	-	111	A+	68 Facility 68 VA AVG 41 Rank #13 / 84	David Rawlings	$14.8MFiscal year ending 06/2024 Facility $14.8MFiscal year ending 06/2024 VA AVG $19.9M Rank #42 / 69	$8.2MFiscal year ending 06/2024 Facility $8.2MFiscal year ending 06/2024 VA AVG $11.3M Rank #39 / 69	55.5%Fiscal year ending 06/2024 Facility 55.5%Fiscal year ending 06/2024 VA AVG 76.3% Rank #24 / 69	495357
South Roanoke Nursing Home	★ ★ ★ ☆ ☆	NH HOS MC RC SNF	Roanoke (Edgehill)	98 Facility 98 VA AVG 114 Rank #42 / 81	92.6% Facility 92.6% VA AVG 76.8% Rank #20 / 70	+21%	3.50 Facility 3.50 VA AVG 3.74 Rank #45 / 70	★ ★ ☆ ☆ ☆	★ ★ ★ ☆ ☆	★ ★ ★ ★ ★	+6%	-7%	$0 Facility $0 VA AVG $54.3k Rank #1 / 74	39 Facility 39 VA AVG 38.4 Rank #46 / 69	13.0 Facility 13.0 VA AVG 8.9 Rank #53 / 69	-	91	A+	45 Facility 45 VA AVG 41 Rank #35 / 84	American Healthcare LLC	$9.5MFiscal year ending 12/2023 Facility $9.5MFiscal year ending 12/2023 VA AVG $19.9M Rank #60 / 69	$5.1MFiscal year ending 12/2023 Facility $5.1MFiscal year ending 12/2023 VA AVG $11.3M Rank #62 / 69	53.6%Fiscal year ending 12/2023 Facility 53.6%Fiscal year ending 12/2023 VA AVG 76.3% Rank #25 / 69	495002

Rank badges are statewide and care-type specific: each nursing home is ranked against every other VA nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities

Nursing Home Explorer

Commonwealth Coordinated Care Plus (CCC Plus)

VA Medicaid CCC Plus

Age 65+ or disabled

General Virginia resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Managed care model; high demand in urban areas.

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Virginia Respite Care Grant Program

VA Respite Grant

Age Caregiver of someone 60+

General Virginia resident.

Income Limits ~$2,500/month individual, varies

Asset Limits $40,000 individual

Limited grants; rural/urban balance.

Benefits

In-home respite (up to 30 days/year) Adult day care (~$65/day) Facility respite (up to 5 days)

Adult Services Program

Virginia Adult Services (AS)

Age 60+ (or disabled 18+)

General VA resident, need significant care (2+ ADLs), not Medicaid-eligible.

Income Limits (2025) Varies by locality; typically < ~$2,510/month 200% FPL

Asset Limits Limited assets (excludes home, car); varies by DSS.

Serves ~5,000 annually; focuses on low-income independence.

Benefits

Personal care (4-6 hours/week) Adult day care (~$60/day) Chore services Assessments Respite (~5 days/year)

Auxiliary Grant Program

Virginia Auxiliary Grant (AG)

Age 65+ (or disabled 18+)

General VA resident, living in approved ALF/foster care, SSI-eligible or low-income.

Income Limits (2025) ~$1,041/month (individual, SSI level + $20 disregard); higher with medical deductions.

Asset Limits $2,000 individual

Serves 4,000; personal needs allowance ($90/month).

Benefits

Cash (~$1,400-$1,700/month in 2025, varies by region) for ALF/foster care costs; basic care included

Medicare Savings Program (MSP)

Virginia Medicare Savings Program

Age 65+ or disabled

General VA resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Energy Assistance Program (EAP)

Virginia Energy Assistance Program

Age 60+ prioritized

General VA resident, low-income household.

Income Limits (2025) ~$3,970/month 185% FPL

Asset Limits Not assessed.

Fuel, Crisis, Cooling components; serves ~100,000 households.

Benefits

Heating/cooling aid ($300-$1,000/season) Crisis aid ($500 max) Equipment repair (~$250)

VA Aid and Attendance (A&A) and Housebound Benefits

Virginia VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General VA resident, wartime service, ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth

High veteran population; supports rural/urban needs.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Relief for the Elderly and Disabled

Virginia Property Tax Relief

Age 65+ or disabled

General VA resident, homeowner, income/asset limits vary by locality.

Income Limits (2025) ~$50,000-$75,000/year household, e.g., Fairfax: $72,000; Richmond: $50,000

Asset Limits Varies e.g., Fairfax: $400,000 net worth; Richmond: $100,000

Offered in 90% of localities; saves ~$500-$2,000/year.

Benefits

Tax exemption/deferral (~$500-$2,000/year depending on locality)

Senior Farmers’ Market Nutrition Program (SFMNP)

Virginia SFMNP

Age 60+

General VA resident, low-income.

Income Limits (2025) ~$2,322/month 185% FPL

Asset Limits Not assessed.

Vouchers (~$50-$75/season); serves ~15,000 via AAAs.

Benefits

Vouchers (~$50-$75/season) for produce at farmers’ markets

What neighborhood is Brandon Oaks Nursing and Rehabilitation Center in?

Brandon Oaks Nursing and Rehabilitation Center is in the Westland neighborhood of Roanoke.

Is Brandon Oaks Nursing and Rehabilitation Center in a walkable area?

Brandon Oaks Nursing and Rehabilitation Center has a walk score of 33. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Brandon Oaks Nursing and Rehabilitation Center?

Brandon Oaks Nursing and Rehabilitation Center's occupancy is 53.5%.

Are pets allowed at Brandon Oaks Nursing and Rehabilitation Center?

Yes, Brandon Oaks Nursing and Rehabilitation Center allows residents to bring their pets.

Does Brandon Oaks Nursing and Rehabilitation Center operate as a for-profit or non-profit?

Brandon Oaks Nursing and Rehabilitation Center is registered as a non-profit in VA.

Who is the administrator of Brandon Oaks Nursing and Rehabilitation Center?

Esteban Duran-Ballen is the administrator of Brandon Oaks Nursing and Rehabilitation Center.

What is the overall rating for Brandon Oaks Nursing and Rehabilitation Center?

Brandon Oaks Nursing and Rehabilitation Center received a 5-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

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Brandon Oaks Nursing and Rehabilitation Center

Overview of Brandon Oaks Nursing and Rehabilitation Center

Quality ratings

Community insights.

About this community

License Details

Ownership & Operating Entity

Payment & Insurance

Therapy & Rehabilitation

Staffing & Medical

Contact Information

Amenities & Lifestyle

Contact Brandon Oaks Nursing and Rehabilitation Center

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

CMS Health Inspection History

Inspections Since 2020 · 6 years of data

Breakdown of citation severity (last 6 years)

Citations history (last 6 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

54 Certified Nursing Assistant

32 Licensed Practical Nurse

17 Registered Nurse

4 Speech Language Pathologist

3 RN Director of Nursing

4 Physical Therapy Assistant

4 Other Dietary Services Staff

2 Clinical Nurse Specialist

5 Respiratory Therapy Technician

2 Physical Therapy Aide

1 Dietitian

1 Administrator

1 Occupational Therapy Aide

1 Mental Health Service Worker

1 Nurse Practitioner

4 Qualified Social Worker

1 Medical Director

1 Occupational Therapy Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

CCRC

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

What does this home offer?

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Places of interest near Brandon Oaks Nursing and Rehabilitation Center

Calculate Travel Distance to Brandon Oaks Nursing and Rehabilitation Center

Compare Nursing Homes around Roanoke

Financial Assistance for Nursing Home in Virginia

Commonwealth Coordinated Care Plus (CCC Plus)

Virginia Respite Care Grant Program

Adult Services Program

Auxiliary Grant Program

Medicare Savings Program (MSP)

Energy Assistance Program (EAP)

Financial Assistance for
Nursing Home in Virginia