The Peninsula Regent

Overview of The Peninsula Regent

As San Mateo’s foremost not-for-profit condominium community, The Peninsula Regent is designed for independent seniors aged 60 and beyond. What sets them apart is its unique approach; rather than the customary entrance fee that is often non-refundable, senior residents have the opportunity to invest in their very own homes.

The Peninsula not only secures a valuable asset for seniors and their heirs but also imparts a sense of comfort and peace of mind that comes with being part of this exceptional senior community. Here, an array of concierge services, excellent amenities, delectable dining selections, and daily social engagement await seniors, offering a carefree lifestyle that empowers them to pursue their passions and embrace life to the fullest wholeheartedly.

(650) 579-5500

Managed by Martin Herter

Executive Director

Martin Herter serves as the Executive Director at Peninsula Regent, leading the community's dedicated staff to provide exceptional service and care. Under his leadership, the team is committed to meeting residents' needs with warmth and professionalism.

435-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

37 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 95 / 100

Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

About this community

Occupancy

Occupancy rate

50%

Lower than the California average: 72.8%

Occupied beds

218 / 435

Average residents per home in California 87 per day

Facility TypeRcfe-continuing Care Retirement Community

StatusLicensed

IssuanceDecember 15, 1988

CountySan Mateo

The Peninsula Regent is legally operated by Bass Inc; Pacific Retirement Services Inc, and administrated by Martin Herter.

What does this home offer?

Pets Allowed

Room Sizes: 968 / 981 / 1,429 sq. ft

Housing Options: 1 Bed / 2 Bed

Building Type: High-rise

Transportation Services

Fitness and Recreation

Types of Care at The Peninsula Regent

Independent Living

Since 2022 · 4 years of data 8 citations 6 total visits 2 complaint visits 2 official inspections 1 complaint investigation

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. California state average

Overall vs. CA average

Latest Inspection December 2, 2025 Annual Inspection

Citations Citations are formal regulatory issues recorded during state inspections.

Metric	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	8	10	This facility has 20% fewer total citations than a typical California assisted living residence (8 vs. CA avg 10).↓ 20% better
Serious citations (Type A) Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	2	—	—
Moderate citations (Type B) Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.	6	—	—
Citations per year Average citations per year since 2022.	2	2.5	This facility has 20% fewer citations per year than a typical California assisted living residence (2 vs. CA avg 2.5).↓ 20% better
Citations per inspection Average citations per inspection.	1.3	3.3	This facility has 61% fewer citations per inspection than a typical California assisted living residence (1.3 vs. CA avg 3.3).↓ 61% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.

Metric	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	6	16	This facility has 63% fewer total visits than a typical California assisted living residence (6 vs. CA avg 16).↓ 63% better
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	2	13	This facility has 85% fewer complaint visits than a typical California assisted living residence (2 vs. CA avg 13).↓ 85% better
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	2	7	This facility has 71% fewer other visits than a typical California assisted living residence (2 vs. CA avg 7).↓ 71% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	2	4	This facility has 50% fewer official inspections than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	1	10	This facility has 90% fewer complaint investigations than a typical California assisted living residence (1 vs. CA avg 10).↓ 90% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

This facility’s inspection record is mixed, showing improvement in medication storage but ongoing issues with personnel requirements and resident care response. The most recent inspection on December 2, 2025, found no deficiencies, while the November 20, 2025 inspection cited two deficiencies involving criminal record clearance and unsafe medication storage. A September 27, 2024 complaint investigation substantiated staff delays responding to call buttons and rough handling causing resident injury, leading to staff termination.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Living Spaces & Floor Plans for The Peninsula Regent

The Peninsula Regent P2

The Peninsula Regent P1

The Peninsula Regent P4

The Peninsula Regent P3

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

0.3 miles from city center Estimated distance in miles from San Mateo's city center to The Peninsula Regent's address, calculated via Google Maps. — 2.88 miles to nearest hospital (San Mateo Medical Center)

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The Peninsula Regent	IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	San Mateo (Downtown)	435	Yes	95	2	2	2	37	50.1%	-	Bass Inc; Pacific Retirement Services Inc	1 Bed / 2 Bed
Sterling Court	IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	San Mateo (North Central)	24	Yes	89	3	2	3	25	87.5%	A+	Webcor Builders, Inc. & Fifty Peninsula Partners	1 Bed / 2 Bed
StarLight CareGivers, Inc.	IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Los Altos (North Los Altos)	-	No	92	-	-	-	-	-	A+	-	1 Bed / 2 Bed
The Villa at San Mateo Apartments	IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	San Mateo (Sugarloaf)	-	Yes	81	-	-	-	-	-	-	-	1 Bed / 2 Bed

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What neighborhood is The Peninsula Regent in?

The Peninsula Regent is in the Downtown neighborhood of San Mateo.

Who is the owner of The Peninsula Regent?

The legal owner and operator of The Peninsula Regent is Bass Inc; Pacific Retirement Services Inc.

Is The Peninsula Regent in a walkable area?

The Peninsula Regent has a walk score of 95. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

What is the occupancy rate at The Peninsula Regent?

The Peninsula Regent's occupancy is 50%.

Who is the administrator of The Peninsula Regent?

Martin Herter is the administrator of The Peninsula Regent.

How many beds does The Peninsula Regent have?

The Peninsula Regent has 435 beds.

Has The Peninsula Regent had any recent deficiencies or citations?

The Peninsula Regent has had 8 recently reported deficiencies.