The Stratford
The Stratford is an Assisted Living Home in California
The Stratford is an Assisted Living Home in California
The Stratford
The Stratford is an Assisted Living Home in California
The Stratford is an Assisted Living Home in California
The Stratford is a distinguished senior community situated in the heart of San Mateo, California. With over 35 years of experience, The Stratford is unwavering in its commitment to providing seniors with top-tier support informed by the latest research and aging theories. With a focus on personalized support, peace of mind, and individualized programs, the community places wellness and well-being at the forefront, allowing seniors to live life on their terms.
Taking a holistic approach to senior care, The Stratford is deeply dedicated to meeting the unique desires and requirements of its seniors. This community seamlessly blends luxury with an unmatched sense of warmth and community. Whether through luxurious condominiums available for purchase, an array of elegant amenities, or an abundance of engaging activities, residents soon discover why they hold The Stratford in such high regard. The Stratford is proudly recognized as the Best Independent Living in U.S. News & World Report’s Best Senior Living ratings for 2023–2024, reaffirming its dedication to excellence in senior living.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
About this community
California average: 72%
Additional licensing details
Ownership & operating entity
The Stratford is legally operated by SUNRISE STRATFORD GP & LP; SUNRISE SENIOR LVG MGT.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Building Type: High-rise
Transportation Services
Fitness and Recreation
Types of Care at The Stratford
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
16 visits
California average: 14 visits
Breakdown by visit type
11 total complaint visits
5 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
California average
12 total complaint visits
7 other visits
6 complaint investigations
Investigations can have many visits.
California average: 10 complaint investigations
3 official inspections
California average: 4 official inspections
3 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
California average: 9 citations
1 serious citation
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
California average: 3 serious citations
2 moderate citations
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
California average: 4 moderate citations
Inspection Report Summary for The Stratford
The Department’s recent review of Stratford, a 96‑bed continuing‑care retirement community, revealed a consistent pattern of compliance with health‑service regulations but identified gaps in governance and service documentation. Four unannounced complaint investigations carried out in June 2023—each focused on a different allegation—were all determined unfounded. Investigators found that Sunrise Senior Living, the licensed provider, retains sole authority over management selection, contract negotiation, and financial controls, and that the homeowners’ association (HOA) has no legal capacity to direct these matters. The investigations also confirmed that the facility’s operating agreement expressly limits resident consumer protections to those required under CCRC statutes; these terms were voluntarily accepted by residents, and the Department has no enforcement authority over real‑estate licensing requirements.
An earlier one‑year evaluation in July 2021 confirmed that Stratford met all relevant infection‑control, safety, and personnel standards. Staff were observed in full protective gear, and the facility’s environmental conditions—temperature, lighting, and accessibility features—conformed to regulations. No deficiencies were cited, and the evaluator requested routine administrative updates to maintain compliance.
In contrast, an August 2024 case‑management inspection identified a regulatory shortfall concerning medication management. The report noted that the facility’s Continuing Care Residence Agreement places responsibility for determining the necessity of assisted‑living medication services on the provider, pending consultation with residents, legal representatives, and physicians. The evaluator cited a specific code deficiency, implying that Stratford must revise its service‑determination procedures and documentation to align with Section 3.1.3.1 of the regulations.
Overall, Stratford demonstrates strong adherence to safety and health standards, yet its governance structure and medication‑management protocols present areas for improvement. The Department’s findings underscore the importance of clear resident representation frameworks and rigorous compliance with medication‑service regulations in continuing‑care settings.
Compare Assisted Living around San Mateo
The information below is reported by the California Department of Social Services and Department of Public Health.Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Hospice Care
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Hospice Care
Respite Care
Places of interest near The Stratford
0.4 miles from city center
601 Laurel Ave, San Mateo, CA 94401
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Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
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