Total health inspections
9
Louisiana average 6.5
Last Health inspection on Aug 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
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Assisted Living Home
Heritage Manor of Bossier
Delivering premier nursing care and rehabilitation services to the neighborhood of Bossier City, LA, Heritage Manor of Bossier is an excellent senior living community that guarantees a safe and secure healing environment for residents undergoing various recovery processes. The community provides residents with personalized care plans tailored to their recovery and well-being needs. From skilled nursing care and short-term rehabilitation care to respite care and hospice care, residents are guaranteed to receive the care and support they need to recover quickly and get back to their daily routines.
Heritage Manor of Bossier also designed their amenities to focus on enhancing the quality of life for its residents. A variety of activities and programs, social events, and field trips and outings are available to help residents stay active, connected, and engaged. With the availability of a comprehensive suite of services, such as physical and occupational therapy, nurses and therapists on-site, medication management, and personal care services, residents are guaranteed a supportive environment that nurtures their overall well-being.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
64
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
87.2%
Residents per day (avg)
57
Occupancy rate
87.2%
Residents per day (avg)
57
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
26% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
45% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
29% of new residents, often for long-term daily care.
Typical stay
1 years
Finances and operations
Privately-owned community
Home revenue
$6.4M
Profit
$529.4K
Privately-owned community
Home revenue
$6,392,818.00
Profit
$529,436.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$5.9M
Walk Score: 67 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
Programs & Activities
Specific Programs
Skilled Nursing, Rehabilitation, Respite Care, Palliative and Hospice Care, Transportation for Outpatient Appointments
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at Heritage Manor of Bossier
Skilled Nursing
Respite Care
Hospice Care
Health Inspection History
Inspections
Total health citations
61
Louisiana average 25.7
Citations per inspection
6.78
Louisiana average 3.95
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
42 of 61 citations resulted from standard inspections; 18 of 61 resulted from complaint investigations; and 1 of 61 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
2
2
82% worse than Louisiana averageLouisiana average: 1.1
Serious Health citations
0
0
100% better than Louisiana averageLouisiana average: 0.5
2 critical citations
0 serious citations
59 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Aug 07, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Aug 07, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 07, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Aug 07, 2025
Corrected
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Aug 07, 2025
Issues related to the availability and quality of nursing staff and the care they provide.
Aug 07, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 07, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Aug 07, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Bossier City The information below is reported by the Louisiana Department of Health, Health Standards Section.
Cypress Point Nursing & Rehabilitation Center, LLC
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Bossier City
142
Yes
-
16
-
Heritage Manor of Bossier
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Bossier City
64
Yes
-
67
-
Bloom at Bossier
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Bossier City
-
Yes
A+
28
-
Brookdale Bossier City
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Bossier City
-
Yes
-
50
Studio / 1 Bed / 2 Bed
Comfort Keepers Home Care – Shreveport
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Shreveport (Springlake, University Terrace)
-
No
-
43
-
Places of interest near Heritage Manor of Bossier
3.8 miles from city center — 0.34 miles to nearest hospital (Red River Behavioral)
2575 Airline Dr, Bossier City, LA 71111
Calculate Travel Distance to Heritage Manor of Bossier
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
89
Employees
68
Contractors
21
Staff to resident ratio
1.65:1
6% better than Louisiana averageLouisiana average ratio: 1.56:1
Avg staff/day
27
Average shift
8 hours
0% compared with Louisiana averageLouisiana average: 8.2 hours
Total staff hours (quarter)
19,581
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
3
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
17
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
43
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
2.6%
505 contractor hours this quarter
Certified Nursing Assistant: 14
Licensed Practical Nurse: 7
Staff by category
| Certified Nursing Assistant | 29 | 14 | 43 | 9,625 | 91 | 100% | 8.1 |
| Licensed Practical Nurse | 10 | 7 | 17 | 4,008 | 91 | 100% | 8.3 |
| RN Director of Nursing | 3 | 0 | 3 | 1,471 | 78 | 86% | 8.5 |
| Occupational Therapy Aide | 4 | 0 | 4 | 1,098 | 89 | 98% | 11.6 |
| Registered Nurse | 3 | 0 | 3 | 975 | 81 | 89% | 8.2 |
| Dental Services Staff | 1 | 0 | 1 | 402 | 49 | 54% | 8.2 |
| Nurse Practitioner | 1 | 0 | 1 | 394 | 37 | 41% | 10.6 |
| Physical Therapy Assistant | 4 | 0 | 4 | 360 | 63 | 69% | 4.3 |
| Speech Language Pathologist | 4 | 0 | 4 | 265 | 50 | 55% | 4 |
| Qualified Social Worker | 2 | 0 | 2 | 255 | 64 | 70% | 3.8 |
| Dietitian | 1 | 0 | 1 | 237 | 31 | 34% | 7.6 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 177 | 42 | 46% | 3.7 |
| Physical Therapy Aide | 1 | 0 | 1 | 167 | 17 | 19% | 9.8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 85 | 12 | 13% | 7.1 |
| Administrator | 1 | 0 | 1 | 63 | 4 | 4% | 15.8 |
43 Certified Nursing Assistant
% of Days
100%
17 Licensed Practical Nurse
% of Days
100%
3 RN Director of Nursing
% of Days
86%
4 Occupational Therapy Aide
% of Days
98%
3 Registered Nurse
% of Days
89%
1 Dental Services Staff
% of Days
54%
1 Nurse Practitioner
% of Days
41%
4 Physical Therapy Assistant
% of Days
69%
4 Speech Language Pathologist
% of Days
55%
2 Qualified Social Worker
% of Days
70%
1 Dietitian
% of Days
34%
3 Respiratory Therapy Technician
% of Days
46%
1 Physical Therapy Aide
% of Days
19%
1 Clinical Nurse Specialist
% of Days
13%
1 Administrator
% of Days
4%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
54 residents
Residents by payment source
Medicare
4 residents (7.4%)
Medicaid
38 residents (70.4%)
Private pay or other
12 residents (22.2%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.1
48% better than Louisiana averageLouisiana average: 11.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.8
67% better than Louisiana averageLouisiana average: 20.4
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
6.9%
Percent of long-stay residents whose need for help with daily activities has increased
6.9%
66% better than Louisiana averageLouisiana average: 20.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
9.6%
Percent of long-stay residents whose ability to move independently worsened
9.6%
59% better than Louisiana averageLouisiana average: 23.5%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
3.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
3.9%
77% better than Louisiana averageLouisiana average: 17.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.1%
Percent of long-stay residents experiencing one or more falls with major injury
4.1%
19% worse than Louisiana averageLouisiana average: 3.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.0%
Percent of long-stay high risk residents with pressure ulcers
5.0%
22% better than Louisiana averageLouisiana average: 6.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Louisiana averageLouisiana average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.0%
Percent of long-stay residents who lose too much weight
5.0%
In line with Louisiana averageLouisiana average: 5.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Louisiana averageLouisiana average: 1.6%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
28.5%
Percent of long-stay residents who received an antipsychotic medication
28.5%
40% worse than Louisiana averageLouisiana average: 20.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than Louisiana averageLouisiana average: 91.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Louisiana averageLouisiana average: 94.9%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
20% better than Louisiana averageLouisiana average: 82.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
5.3%
Percent of short-stay residents who newly received an antipsychotic medication
5.3%
70% worse than Louisiana averageLouisiana average: 3.1%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
31% better than Louisiana averageLouisiana average: 76.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$73K
29% lower than Louisiana averageLouisiana average: $103K
Number of fines
1
51% fewer fines than Louisiana averageLouisiana average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Louisiana averageLouisiana average: 0.3
Fines amount comparison
Fines amount comparison
This facility
$73K
Louisiana average
$103K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 24, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 24, 2024
$73K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Heritage Manor of Bossier based on CMS SNF Cost Reports.
Occupancy Rate
87.2%
↑ 2.8pp vs 2022
Net Income
$529,436
↑ ~$278K vs 2022
Total Payroll
$2,279,526
↓ ~$47K vs 2022
Profit Margin
8.3%
↑ 4.3pp vs 2022
Loading trend charts...
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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
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