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Willapa Harbor Care
Nursing Home & Skilled Nursing · Raymond, WA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Exterior view of Willapa Harbor Care with landscaping Exterior view of a senior living facility surrounded by greenery Exterior view of the facility with landscaped gardens Cozy indoor common area with hanging flowers and wicker furniture Bright common area with plants and seating Bright common area with a piano and bookshelves Interior view of a piano area with flowers Interior view of a therapy room with equipment Private resident room with bed and window Common area with tables and decorations Private resident room with a hospital bed and chair Common area with tables and chairs in natural light An interior view of a therapy gym with equipment A shared resident room with two beds and a chair Care staff assisting a resident in a corridor

Willapa Harbor Care

Nursing Home & Skilled Nursing · Raymond, WA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1100 Jackson Ave, Raymond, WA 98577 View map Calculator: See prices in your area
Willapa Harbor Care accepts Medicare, Medicaid, and private pay.
Calculator: See prices in your area
Willapa Harbor Care accepts Medicare, Medicaid, and private pay.

Overview of Willapa Harbor Care

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Delivering exceptional care for over 75 years, Willapa Harbor Care situated on Jackson Street, Raymond, WA, provides short-term rehab, long-term skilled nursing, and therapy services. Featuring physical, speech, and occupational therapies, the community ensures seniors’ well-being. Keep your peace of mind and live a maintenance-free lifestyle with round-the-clock care and support provided by a kind and compassionate team.

The community fosters a vibrant environment, conducting wellness-focused activities to ensure seniors remain happy and active. Moreover, Willapa Harbor Care values the importance of healthy and balanced meals for seniors’ well-being, providing them with nutritional support to meet their dietary needs. Experience relaxation at its finest with the peaceful and safe community of Willapa Harbor Care.

Facility Direct Line (360) 942-2424
Facility Direct Line (360) 942-2424 administrator@willapaharborcare.com
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 24.0% Above WA avg. ▲ 24.0% Above WA avg.WA average: 3.2Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 42.1% Above WA avg. ▲ 42.1% Above WA avg.WA average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 12.4% Below WA avg. ▼ 12.4% Below WA avg.WA average: 3.4Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 1.7% Above WA avg. ▲ 1.7% Above WA avg.WA average: 3.9Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Washington averages

Rank #49 / 61Nurse hours — State benchmarkedThis home is ranked 49th out of 61 homes we track in Washington for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Washington average, with a ranking across 61 Washington facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 49th out of 61 homes we track in Washington for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

3h 35m

15% below state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
37m
−30% State avg: 53m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
36m
−26% State avg: 49m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 22m
−12% State avg: 2h 41m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 4m
−19% State avg: 3h 47m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
8m
+52% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
33m
−12% State avg: 38m per day · National avg: 29m per day

5 of 6 metrics below state avg

Standout metric: Physical Therapist is +52% above Washington average

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 60 Rank #51 / 68Bed count — State benchmarkedThis home is ranked 51st out of 68 homes we track in Washington for bed count. Shows this facility's certified or reported bed count compared to other Washington facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #78 / 80Walk Score — State benchmarkedThis home is ranked 78th out of 80 homes we track in Washington for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Washington facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
13 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #29 / 57Occupancy rate — State benchmarkedThis home is ranked 29th out of 57 homes we track in Washington for occupancy. Shows this facility's occupancy rate versus the Washington average, with its Statewide rank out of 57. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
78% This home usually has availability
Similar to the Washington average: 74.9%
Residents per day (avg) Info The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
47
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
101 days

Therapy & Rehabilitation

2 services
Rehabilitation Services
Short-Term Rehab

Staffing & Medical

1 service
24-Hour Staffing

Additional Services

2 services
Long-Term Skilled Nursing
Therapy Services

Amenities & Lifestyle

Specific ProgramsNutritional support, Wellness-focused activities
Touring HoursMon - Fri: 9:00AM - 5:00PM

Contact Willapa Harbor Care

CMS Health Inspection History

Inspections Since 2023 · 3 years of data

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Total health inspections 5

Washington average 8.7

Last Health inspection on Aug 2025

Total health citations
31 Rank #13 / 61Health citations — State benchmarkedThis home is ranked 13th out of 61 homes we track in Washington for health citations. Shows this facility's total health deficiency citations benchmarked to the Washington State average, with a ranking across all 61 WA facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Washington average 49.3

Citations per inspection
6.2 Rank #38 / 61Citations per inspection — State benchmarkedThis home is ranked 38th out of 61 homes we track in Washington for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Washington mean across 61 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Washington that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Washington average 6.2

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

29 of 31 citations resulted from standard inspections; and 2 of 31 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical health citations
0
100% better than Washington average

Washington average: 0.3

Serious health citations
0
100% better than Washington average

Washington average: 1.8

0 critical citations Washington average: 0.3
0 serious citations Washington average: 1.8
30 moderate citations Washington average: 46.8
1 minor citation Washington average: 0.5
Citations history (last 3 years)
Abuse/Neglect moderate citation Aug 21, 2025
Corrected
Infection Control moderate citation Aug 08, 2025
Corrected
Nursing Services minor citation Aug 08, 2025
Corrected
Nutrition moderate citation Aug 08, 2025
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 95
Employees 59
Contractors 36
Staff to resident ratio 2.32 : 1
25% more staff per resident than Washington average
Washington average ratio: 1.86 : 1 Washington average ratio: 1.86 : 1See full Washington ranking
Avg staff/day 25
Average shift 8 hours
0% compared with Washington average
Washington average: 8.1 hours Washington average shift: 8.1 hoursSee full Washington ranking
Total staff hours (quarter) 18,503

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 11 total: 5 full-time employees and 6 contractors. 11
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.1 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 22 total: 3 full-time employees and 19 contractors. 22
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.3 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 32 total: 24 full-time employees and 8 contractors. 32
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

10.3%

1,909 contractor hours this quarter

Licensed Practical Nurse: 19 Certified Nursing Assistant: 8 Registered Nurse: 6 Medical Director: 1 Occupational Therapy Assistant: 1 Occupational Therapy Aide: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant248328,50092100%8.6
Licensed Practical Nurse319222,37092100%9.3
Registered Nurse56112,0249199%9.1
Nurse Aide in Training4041,1508188%8
Other Dietary Services Staff4041,08192100%7.2
Speech Language Pathologist2027136672%6.5
Administrator1015286672%8
Nurse Practitioner1015286672%8
Respiratory Therapy Technician3034165661%6.6
Mental Health Service Worker1014125155%8.1
Physical Therapy Aide1013846368%6.1
Clinical Nurse Specialist2021862022%9.3
Occupational Therapy Aide213731516%4.8
Physical Therapy Assistant202502729%1.8
Occupational Therapy Assistant0112778%3.9
Medical Director011241820%1.3
Qualified Social Worker3031978%2.7
RN Director of Nursing1011855%3.7
32 Certified Nursing Assistant
% of Days 100%
22 Licensed Practical Nurse
% of Days 100%
11 Registered Nurse
% of Days 99%
4 Nurse Aide in Training
% of Days 88%
View All Staffing Data in Olympia

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.9
In line with Washington average

Washington average: 10.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 20.7
In line with Washington average

Washington average: 20.9

Long-stay resident measures
Average Washington avg: 3.6 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 15.7%
In line with Washington average

Washington average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 26.4%
21% worse than Washington average

Washington average: 21.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 20.0%
18% better than Washington average

Washington average: 24.3%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.8%
68% better than Washington average

Washington average: 2.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.7%
5% better than Washington average

Washington average: 4.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.9%
51% better than Washington average

Washington average: 1.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 1.9%
68% better than Washington average

Washington average: 5.8%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 4.4%
73% better than Washington average

Washington average: 16.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 7.9%
45% better than Washington average

Washington average: 14.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with Washington average

Washington average: 96.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
7% better than Washington average

Washington average: 93.8%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 0.82
41% better than Washington average

Washington average: 1.38

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 2.91
93% worse than Washington average

Washington average: 1.51

Short-stay resident measures
Above average Washington avg: 3.6 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 74.8%
15% worse than Washington average

Washington average: 88.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.8%
47% better than Washington average

Washington average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 71.2%
13% worse than Washington average

Washington average: 82.0%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 14.1%
29% better than Washington average

Washington average: 19.9%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 19.3%
46% worse than Washington average

Washington average: 13.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Washington average

Washington average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 42.0%
22% worse than Washington average

Washington average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 52.7%
In line with Washington average

Washington average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

81% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

10% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

10% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 41
Medicare
4
9.8% of residents
Medicaid
29
70.7% of residents
Private pay or other
8
19.5% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on the home's most recent complete CMS SNF Cost Report — fiscal year ending in 03/2022. This is an older period than most facilities report, so compare with that in mind.

For-profit
Operated by a limited liability company.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$5.7M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$130.3K
For-profit Operated by a limited liability company.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$5.7M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$130.3K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
$2.2M 38.5% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$3.4M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$5.6M
How we calculate these figures

This home is owned by Tashina Mcneley

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 505349

Show certification details

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (81% of admissions), and a typical Medicare stay runs around 1 months.

Admissions
31 total

Coverage residents most often arrive under.

Medicare 81%
Private pay 10%
Medicaid 10%
Discharges
28 total

Coverage residents most often leave under.

Medicare 64%
Private pay 14%
Medicaid 21%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Willapa Harbor Care

Address 1.0 miles from city center Info Estimated distance in miles from Raymond's city center to Willapa Harbor Care's address, calculated via Google Maps.

Calculate Travel Distance to Willapa Harbor Care

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Address

Compare Nursing Homes around Olympia

Info below is compiled from CMS reports & the WA Dept. of Social & Health Services (DSHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. CCRC (Continuing Care Retirement Community): A campus with multiple care levels so residents can age in place without moving.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Washington average is: 62.6% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Penrose Harbor at Heron‘s Key ★ ★ ★ ★ ★
NH
AL
CCRC
IL
MC
SNF
Gig Harbor
49
Facility 49
WA AVG 92
Rank #59 / 68
--
6.50
Facility 6.50
WA AVG 4.22
Rank #1 / 61
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ +46%+54%
$15.0k
Facility $15.0k
WA AVG $87.7k
Rank #30 / 61
19
Facility 19
WA AVG 48.9
Rank #19 / 61
4.8
Facility 4.8
WA AVG 6.9
Rank #45 / 61
116-
36
Facility 36
WA AVG 51
Rank #58 / 80
Herons Key
$23.3MFiscal year ending 12/2023
Facility $23.3MFiscal year ending 12/2023
WA AVG $15.9M
Rank #9 / 51
$7.8MFiscal year ending 12/2023
Facility $7.8MFiscal year ending 12/2023
WA AVG $9.2M
Rank #23 / 51
33.3%Fiscal year ending 12/2023
Facility 33.3%Fiscal year ending 12/2023
WA AVG 62.6%
Rank #51 / 51
505531
Olympia Manor Rehabilitation Center ★ ★ ★ ★ ★
NH
RC
SNF
Olympia
71
Facility 71
WA AVG 92
Rank #46 / 68
--
2.82
Facility 2.82
WA AVG 4.22
Rank #60 / 61
 ★ ★ ★ ★ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ★ +54%-33%
$59.8k
Facility $59.8k
WA AVG $87.7k
Rank #46 / 61
39
Facility 39
WA AVG 48.9
Rank #23 / 61
4.3
Facility 4.3
WA AVG 6.9
Rank #10 / 61
171-
14
Facility 14
WA AVG 51
Rank #76 / 80
-
$13.5MFiscal year ending 12/2023
Facility $13.5MFiscal year ending 12/2023
WA AVG $15.9M
Rank #24 / 51
$6.3MFiscal year ending 12/2023
Facility $6.3MFiscal year ending 12/2023
WA AVG $9.2M
Rank #36 / 51
46.5%Fiscal year ending 12/2023
Facility 46.5%Fiscal year ending 12/2023
WA AVG 62.6%
Rank #46 / 51
505514
Puget Health Care Center ★ ★ ★ ★ ☆
NH
SNF
Olympia (Capital Mall Drive Southwest)
108
Facility 108
WA AVG 92
Rank #23 / 68
88.1%
Facility 88.1%
WA AVG 74.9%
Rank #16 / 57
+18%
4.33
Facility 4.33
WA AVG 4.22
Rank #22 / 61
 ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ -45%+2%
$8.0k
Facility $8.0k
WA AVG $87.7k
Rank #24 / 61
21
Facility 21
WA AVG 48.9
Rank #3 / 61
3.5
Facility 3.5
WA AVG 6.9
Rank #1 / 61
195-
31
Facility 31
WA AVG 51
Rank #62 / 80
-
$14.8MFiscal year ending 12/2023
Facility $14.8MFiscal year ending 12/2023
WA AVG $15.9M
Rank #18 / 51
$7.3MFiscal year ending 12/2023
Facility $7.3MFiscal year ending 12/2023
WA AVG $9.2M
Rank #25 / 51
49.2%Fiscal year ending 12/2023
Facility 49.2%Fiscal year ending 12/2023
WA AVG 62.6%
Rank #37 / 51
505299
Willapa Harbor Care ★ ★ ★ ★ ☆
NH
SNF
Raymond
60
Facility 60
WA AVG 92
Rank #51 / 68
78.0%
Facility 78.0%
WA AVG 74.9%
Rank #29 / 57
+4%
3.59
Facility 3.59
WA AVG 4.22
Rank #49 / 61
 ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ -19%-15%
$0
Facility $0
WA AVG $87.7k
Rank #1 / 61
31
Facility 31
WA AVG 48.9
Rank #13 / 61
6.2
Facility 6.2
WA AVG 6.9
Rank #38 / 61
-47-
13
Facility 13
WA AVG 51
Rank #78 / 80
Tashina Mcneley$5.7M*Fiscal year ending 03/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.$2.2M*Fiscal year ending 03/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.38.5%*Fiscal year ending 03/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.505349
Olympia Transitional Care and Rehabilitation ★ ★ ★ ☆ ☆
NH
MC
SNF
Olympia
113
Facility 113
WA AVG 92
Rank #20 / 68
70.9%
Facility 70.9%
WA AVG 74.9%
Rank #38 / 57
-5%
4.24
Facility 4.24
WA AVG 4.22
Rank #26 / 61
 ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ -53%0%
$0
Facility $0
WA AVG $87.7k
Rank #1 / 61
42
Facility 42
WA AVG 48.9
Rank #10 / 61
4.7
Facility 4.7
WA AVG 6.9
Rank #9 / 61
180-
38
Facility 38
WA AVG 51
Rank #54 / 80
Joel Smith
$15.1MFiscal year ending 12/2023
Facility $15.1MFiscal year ending 12/2023
WA AVG $15.9M
Rank #17 / 51
$8.6MFiscal year ending 12/2023
Facility $8.6MFiscal year ending 12/2023
WA AVG $9.2M
Rank #18 / 51
57%Fiscal year ending 12/2023
Facility 57%Fiscal year ending 12/2023
WA AVG 62.6%
Rank #23 / 51
505243

Rank badges are statewide: each nursing home is ranked against every WA nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities

Nursing Home Explorer

Financial Assistance for
Nursing Home in Washington

Willapa Harbor Care is located in Raymond, Washington State.
Here are the financial assistance programs available to residents in Washington State.

Get Financial aid guidance

Community Options Program Entry System (COPES)

WA Medicaid COPES

Age 65+ or disabled
General Washington resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WA

High demand in urban areas (e.g., Seattle).

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Washington Family Caregiver Support Program

WA NFCSP

Age Caregiver of someone 60+ (or with dementia)
General Washington resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
WA

High urban demand; rural outreach.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$70/day) Short-term facility care (up to 5 days)

Community First Choice (CFC)

Washington Community First Choice

Age 65+ (or disabled 18+)
General WA resident, Medicaid-eligible, need help with 2+ ADLs/IADLs.
Income Limits (2025) ~$2,829/month; QIT optional.
Asset Limits $2,000 (individual), $3,000 (couple).
WA

Broader than COPES; serves ~20,000; self-directed option.

Benefits
Personal care (4-6 hours/day) Respite (~240 hours/year) Assistive devices Training Transportation

Older Americans Act (OAA) Services

Washington OAA Services

Age 60+
General WA resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
WA

13 AAAs; includes Meals on Wheels; rural focus.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

Washington Medicare Savings Program

Age 65+ or disabled
General WA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

Washington VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WA

High veteran use; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Senior Citizens Property Tax Exemption

Washington Senior Property Tax Exemption

Age 61+ or disabled retiree
General WA resident, homeowner, income-based.
Income Limits (2025) ~$45,000-$70,000/year varies by county, e.g., King: $70,000
Asset Limits Not assessed; home value cap varies ~$250,000-$400,000
WA

Saves ~$500-$1,500/year; offered statewide.

Benefits
Tax exemption (~$500-$1,500/year depending on county)

Senior Farmers’ Market Nutrition Program (SFMNP)

Washington SFMNP

Age 60+
General WA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WA

Vouchers (~$80/season); serves ~20,000 via AAAs.

Benefits
Vouchers (~$80/season) for produce at farmers’ markets

Frequently Asked Questions about Willapa Harbor Care

Is Willapa Harbor Care in a walkable area?

Willapa Harbor Care has a walk score of 13. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Willapa Harbor Care?

Willapa Harbor Care's occupancy is 78%.

Are pets allowed at Willapa Harbor Care?

No, Willapa Harbor Care has a no-pet policy.

Does Willapa Harbor Care operate as a for-profit or non-profit?

Willapa Harbor Care is registered as a for-profit.

What is the overall rating for Willapa Harbor Care?

Willapa Harbor Care received a 4-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

How many beds does Willapa Harbor Care have?

Willapa Harbor Care has 60 beds.

Are there photos of Willapa Harbor Care?

Yes — there are 15 photos of Willapa Harbor Care in the photo gallery on this page.

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