Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
New residents most often arrive under Medicare (44% of admissions), and a typical Medicare stay runs around 1 months.
Mercy Retirement and Care Center, with a rich history dating back to 1872, is a trusted community offering a spectrum of services, including assisted living apartments, memory care, skilled nursing, and rehabilitation. Renowned for its commitment to compassion and excellence, this award-winning center guarantees maintenance-free living and long-term health care. They prioritize building personal relationships with residents, creating a secure environment that enhances the overall well-being of seniors and their families.
Beyond the assurance of top-notch care, Mercy Retirement and Care Center provides homelike amenities, restaurant-quality dining, and engaging activities. The community’s vibrant spaces, adorned with panoramic views of the Oakland hills and San Francisco Bay, offer an elevated living experience. Residents can choose from private deluxe and dual studio apartments, emphasizing the center’s dedication to creating a residential assisted living atmosphere that truly prioritizes the comfort and satisfaction of senior living.
Mercy Retirement and Care Center is legally operated by Mercy Ret & Care Ctr And Elder Care Alliance, and administered by Kathleen Mccarron.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
| 4 | 10 | This facility has 60% fewer total citations than a typical California nursing home (4 vs. CA avg 10).↓ 60% better |
|
Serious citations (Type A)
| 1 | 3 | This facility has 67% fewer serious citations (type a) than a typical California nursing home (1 vs. CA avg 3).↓ 67% better Rank #413 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 413th out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. |
|
Moderate citations (Type B)
| 3 | 4 | This facility has 25% fewer moderate citations (type b) than a typical California nursing home (3 vs. CA avg 4).↓ 25% better |
|
Citations per year
| 0.7 | 1.7 | This facility has 59% fewer citations per year than a typical California nursing home (0.7 vs. CA avg 1.7).↓ 59% better |
|
Citations per inspection
| 0.2 | 3.3 | This facility has 94% fewer citations per inspection than a typical California nursing home (0.2 vs. CA avg 3.3).↓ 94% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
| 26 | 16 | This facility has 63% more total visits than a typical California nursing home (26 vs. CA avg 16).↑ 63% worse |
|
Complaint visits
| 13 | 13 | This facility has complaint visits in line with the California average (13 vs. CA avg 13).— At avg Rank #953 / 1397 Complaint visits — State benchmarked This home is ranked 953rd out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. |
|
Other visits
| 8 | 7 | This facility has 14% more other visits than a typical California nursing home (8 vs. CA avg 7).↑ 14% worse |
|
Official inspections
| 5 | 4 | This facility has 25% more official inspections than a typical California nursing home (5 vs. CA avg 4).↑ 25% worse |
|
Complaint investigations
| 10 | 10 | This facility has complaint investigations in line with the California average (10 vs. CA avg 10).— At avg |
California average 12.5
Last Health inspection on Sep 2025
California average 50.2
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
21 of 28 citations resulted from standard inspections; and 7 of 28 resulted from complaint investigations.
California average: 0.4
California average: 1
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
5,281 contractor hours this quarter
| Certified Nursing Assistant | 31 | 87 | 118 | 12,689 | 92 | 100% | 7.4 |
| Licensed Practical Nurse | 15 | 41 | 56 | 4,036 | 92 | 100% | 7.6 |
| Registered Nurse | 10 | 1 | 11 | 3,332 | 92 | 100% | 8.2 |
| Administrator | 4 | 0 | 4 | 1,896 | 66 | 72% | 8 |
| Dietitian | 7 | 0 | 7 | 1,817 | 92 | 100% | 7.6 |
| Speech Language Pathologist | 0 | 3 | 3 | 710 | 71 | 77% | 5.7 |
| Physical Therapy Assistant | 0 | 6 | 6 | 572 | 76 | 83% | 6 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 559 | 88 | 96% | 6.2 |
| Nurse Practitioner | 2 | 0 | 2 | 512 | 64 | 70% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 352 | 44 | 48% | 8 |
| Therapeutic Recreation Specialist | 0 | 2 | 2 | 344 | 67 | 73% | 5.1 |
| RN Director of Nursing | 1 | 0 | 1 | 320 | 40 | 43% | 8 |
| Qualified Social Worker | 0 | 2 | 2 | 231 | 64 | 70% | 3.6 |
| Occupational Therapy Aide | 0 | 2 | 2 | 145 | 18 | 20% | 8.1 |
| Physical Therapy Aide | 0 | 1 | 1 | 106 | 27 | 29% | 3.9 |
| Diagnostic X-ray Services Staff | 0 | 1 | 1 | 26 | 13 | 14% | 2 |
| Other Physician | 0 | 1 | 1 | 8 | 1 | 1% | 8 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Sep 27, 2024 · $17K
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
44% of new residents, usually for short-term rehab.
42% of new residents, often for short stays.
15% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Mercy Retirement and Care Center from 2012–2024, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 06/2024.
Most residents typically stay for a few weeks or months before returning home or moving on.
New residents most often arrive under Medicare (44% of admissions), and a typical Medicare stay runs around 1 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
3.2 miles from city center
Estimated distance in miles from Oakland's city center to Mercy Retirement and Care Center's address, calculated via Google Maps.
— 2.32 miles to nearest hospital (Alameda Hospital)
Add your location
The information below is reported by the California Department of Social Services and Department of Public Health.
| Piedmont Gardens | NH AL IL MC | Oakland (Piedmont Avenue) | 321
Facility
321
CA AVG
103
Rank
#50 / 1657 |
77.3%
Facility
77.3%
CA AVG
84.7%
Rank
#749 / 1537 | -9% | 4.54
Facility
4.54
CA AVG
4.22
Rank
#92 / 354 | +22% | +8% | $0
Facility
$0
CA AVG
$56.5k
Rank
#1 / 362 | 94
Facility
94
CA AVG
81
Rank
#185 / 1401 | 13
Facility
13
CA AVG
50.2
Rank
#17 / 361 | 3.3
Facility
3.3
CA AVG
4.6
Rank
#90 / 361 | - | 248 | - |
99
Facility
99
CA AVG
57
Rank
#2 / 2092 | Jana Gesinger | $35.4M
Facility
$35.4M
CA AVG
$17.0M
Rank
#30 / 355 | $17.3M
Facility
$17.3M
CA AVG
$7.0M
Rank
#15 / 355 | 49%
Facility
49%
CA AVG
45.2%
Rank
#163 / 355 | 56096 | ||||
| St. Paul’s Towers | NH AL HC IL MC | Oakland (Adams Point) | 320
Facility
320
CA AVG
103
Rank
#51 / 1657 |
74.7%
Facility
74.7%
CA AVG
84.7%
Rank
#839 / 1537 | -12% | 4.65
Facility
4.65
CA AVG
4.22
Rank
#69 / 354 | -12% | +10% | $0
Facility
$0
CA AVG
$56.5k
Rank
#1 / 362 | 88
Facility
88
CA AVG
81
Rank
#513 / 1401 | 20
Facility
20
CA AVG
50.2
Rank
#40 / 361 | 6.7
Facility
6.7
CA AVG
4.6
Rank
#320 / 361 | - | 239 | A |
96
Facility
96
CA AVG
57
Rank
#43 / 2092 | Front Porch Communities And Services | $6.0M
Facility
$6.0M
CA AVG
$17.0M
Rank
#38 / 355 | $9.6M
Facility
$9.6M
CA AVG
$7.0M
Rank
#111 / 355 | 160%
Facility
160%
CA AVG
45.2%
Rank
#335 / 355 | 55156 | ||||
| Oakland Heights Nursing and Rehabilitation | NH HC MC RC | Oakland (Salem Court) | 48
Facility
48
CA AVG
103
Rank
#1167 / 1657 |
85.2%
Facility
85.2%
CA AVG
84.7%
Rank
#457 / 1537 | +1% | 4.29
Facility
4.29
CA AVG
4.22
Rank
#122 / 354 | -57% | +2% | $7.4k
Facility
$7.4k
CA AVG
$56.5k
Rank
#219 / 362 | - | 21
Facility
21
CA AVG
50.2
Rank
#47 / 361 | 5.3
Facility
5.3
CA AVG
4.6
Rank
#265 / 361 | - | 41 | A |
57
Facility
57
CA AVG
57
Rank
#1157 / 2092 | Andrew Chua | $10.9M
Facility
$10.9M
CA AVG
$17.0M
Rank
#267 / 355 | $5.1M
Facility
$5.1M
CA AVG
$7.0M
Rank
#279 / 355 | 47.2%
Facility
47.2%
CA AVG
45.2%
Rank
#181 / 355 | 555570 | ||||
| Mercy Retirement and Care Center | NH AL MC | Oakland (Saint Elizabeth) | 160
Facility
160
CA AVG
103
Rank
#288 / 1657 |
31.9%
Facility
31.9%
CA AVG
84.7%
Rank
#1480 / 1537 | -62% | 5.00
Facility
5.00
CA AVG
4.22
Rank
#44 / 354 | -44% | +19% | $47.4k
Facility
$47.4k
CA AVG
$56.5k
Rank
#312 / 362 | 85
Facility
85
CA AVG
81
Rank
#688 / 1401 | 28
Facility
28
CA AVG
50.2
Rank
#100 / 361 | 3.5
Facility
3.5
CA AVG
4.6
Rank
#115 / 361 | 3 | 49 | - |
92
Facility
92
CA AVG
57
Rank
#137 / 2092 | Elder Care Alliance | $12.5M
Facility
$12.5M
CA AVG
$17.0M
Rank
#40 / 355 | $11.3M
Facility
$11.3M
CA AVG
$7.0M
Rank
#75 / 355 | 90%
Facility
90%
CA AVG
45.2%
Rank
#314 / 355 | 555189 | ||||
| Lake Park Senior Living | NH AL IL MC RC | Oakland (Downtown Oakland) | 275
Facility
275
CA AVG
103
Rank
#70 / 1657 |
47.3%
Facility
47.3%
CA AVG
84.7%
Rank
#1399 / 1537 | -44% | 3.99
Facility
3.99
CA AVG
4.22
Rank
#184 / 354 | +17% | -5% | $40.2k
Facility
$40.2k
CA AVG
$56.5k
Rank
#298 / 362 | 72
Facility
72
CA AVG
81
Rank
#1051 / 1401 | 18
Facility
18
CA AVG
50.2
Rank
#33 / 361 | 4.5
Facility
4.5
CA AVG
4.6
Rank
#210 / 361 | 1 | 130 | - |
97
Facility
97
CA AVG
57
Rank
#29 / 2092 | Lake Merritt Senior Living LLC;Calson Care Oakland | $2.7M
Facility
$2.7M
CA AVG
$17.0M
Rank
#312 / 355 | $1.0M
Facility
$1.0M
CA AVG
$7.0M
Rank
#312 / 355 | 39.1%
Facility
39.1%
CA AVG
45.2%
Rank
#97 / 355 | 555113 |
Mercy Retirement and Care Center is located in Oakland, California.
Here are the financial assistance programs available to residents in California.
Mercy Retirement and Care Center is in the Saint Elizabeth neighborhood of Oakland.
The legal owner and operator of Mercy Retirement and Care Center is Mercy Ret & Care Ctr And Elder Care Alliance.
Mercy Retirement and Care Center has a walk score of 92. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
Mercy Retirement and Care Center's occupancy is 32%.
Kathleen McCarron is the administrator of Mercy Retirement and Care Center.
Mercy Retirement and Care Center has 160 beds.
Mercy Retirement and Care Center has had 4 recently reported deficiencies.
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