Tennessee average 3.5
Last Health inspection on Oct 2023

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Claiborne and Hughes Health Center, a prominent nursing and rehabilitation center in Franklin, offers a diverse range of care options designed to enhance the lives of seniors in the community. Renowned for its high-caliber skilled nursing and rehabilitation facilities, the center is a credible choice for individuals recovering from conditions like strokes, heart attacks, and other ailments requiring specialized care. With cutting-edge technology and a trusted team, this facility stands as a premier destination for those seeking skilled nursing care.
Beyond the standard nursing care, Claiborne and Hughes Health Center provides on-site dialysis, hospice care, dementia care, and long-term care, ensuring a comprehensive approach to residents’ well-being. Far from being dull, life here is filled with opportunities for recreation and entertainment, catering to individuals with varying physical and cognitive abilities. The commitment to dining excellence further contributes to the exceptional experience residents can expect at this skilled nursing home, where activities are tailored to enhance the senior living journey.
Occupancy lower than 85% suggests more openings may be available.
Key information about the people who lead and staff this community.
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
Citations
| This Facility | TN Average | vs. TN Avg |
|---|---|---|---|
|
Total citations
| 35 | 4 | This facility has 775% more total citations than a typical Tennessee nursing home (35 vs. TN avg 4).↑ 775% worse |
|
Citations per year
| 5 | 0.6 | This facility has 733% more citations per year than a typical Tennessee nursing home (5 vs. TN avg 0.6).↑ 733% worse |
The most recent inspection on October 27, 2023, identified deficiencies related to verbal abuse by dietary staff, failure to timely report and investigate injuries of unknown origin, and improper transfer methods for a resident. Earlier inspections showed a pattern of issues with abuse reporting, resident care planning, monitoring of health conditions like blood glucose, and infection control. Prior complaint investigations substantiated failures in abuse reporting and supervision, including a 2021 investigation that found immediate jeopardy related to resident safety and staff training, though enforcement actions were not listed in the available reports. Most complaints were substantiated, particularly those involving abuse and inadequate investigation or reporting. The facility’s inspection history indicates ongoing challenges with abuse prevention and regulatory compliance, with no clear improvement trend evident.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsTennessee average 3.5
Last Health inspection on Oct 2023
Tennessee average 15.4
Tennessee average 4.39
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
29 of 35 citations resulted from standard inspections; 4 of 35 resulted from complaint investigations; and 2 of 35 came from combined inspections (standard and complaint).
Tennessee average: 1.1
Tennessee average: 0.6
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
This role is partially covered by contractors.
Assists with medical care and medications.
This role is partially covered by contractors.
Helps with daily care and mobility.
This role is partially covered by contractors.
Total hours from contractors
5,761 contractor hours this quarter
| Certified Nursing Assistant | 50 | 80 | 130 | 18,458 | 92 | 100% | 9.4 |
| Licensed Practical Nurse | 7 | 62 | 69 | 6,266 | 92 | 100% | 10.2 |
| RN Director of Nursing | 9 | 0 | 9 | 3,568 | 89 | 97% | 7.9 |
| Physical Therapist | 5 | 0 | 5 | 1,989 | 92 | 100% | 8 |
| Registered Nurse | 4 | 16 | 20 | 1,267 | 92 | 100% | 10 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 525 | 68 | 74% | 7.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Physical Therapy Aide | 2 | 0 | 2 | 494 | 65 | 71% | 7.4 |
| Qualified Social Worker | 3 | 0 | 3 | 460 | 68 | 74% | 6.8 |
| Speech Language Pathologist | 1 | 0 | 1 | 459 | 62 | 67% | 7.4 |
| Nurse Practitioner | 1 | 0 | 1 | 456 | 58 | 63% | 7.9 |
| Other Dietary Services Staff | 4 | 0 | 4 | 425 | 61 | 66% | 7 |
| Administrator | 1 | 0 | 1 | 416 | 52 | 57% | 8 |
| Dietitian | 1 | 0 | 1 | 408 | 51 | 55% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 244 | 35 | 38% | 7 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 118 | 14 | 15% | 7.9 |
| Physical Therapy Assistant | 1 | 0 | 1 | 4 | 1 | 1% | 4 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
23% of new residents, usually for short-term rehab.
51% of new residents, often for short stays.
26% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Claiborne and Hughes Health Center based on CMS SNF Cost Reports.
Most residents stay for extended periods and receive ongoing daily care.
1 mile from city center
— 0.29 miles to nearest hospital (GracePointe Healthcare)
Add your location
Claiborne and Hughes Health Center is located in Franklin, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.
The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
| NHC Place Cool Springs |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Franklin (Cool Springs) | 108 | 67.6% | -7% | 4.86 | +30% | +34% | $0 | 8 | 2.7 | 2 | 69 | - | 34 | Anthony Moore | $17.0M | $10.9M | 63.8% | 445475 | ||||
| NHC HealthCare in Franklin |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Franklin | 44 | 20.5% | -72% | 3.46 | 0% | -5% | $0 | 9 | 3.0 | 1 | 76 | A+ | 47 | Chelsey Norris | $11.0M | $6.0M | 54.5% | 445127 | ||||
| Claiborne and Hughes Health Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Franklin | 157 | 59.6% | -18% | 3.44 | -11% | -5% | $0 | 35 | 8.8 | 5 | 92 | A+ | 72 | Claiborne Group LLC | $11.0M | $6.1M | 55% | 445157 |
Claiborne and Hughes Health Center has a walk score of 72. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
(615) 791-1103 will put you in contact with the team at Claiborne and Hughes Health Center.
Yes — Claiborne and Hughes Health Center is a CMS-certified provider of Medicare and Medicaid.
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