NHC Place Cool Springs

Nursing Home
Overview of Nhc Place Cool Springs

Situated in Franklin, Nhc Place Cool Springs is an exceptional residence in Tennessee, providing not only short-term care and skilled nursing but also rehabilitation services to cater to the needs of seniors. Beyond these essential services, they extend their care offerings to assisted living, long-term care, and memory care, emphasizing the importance of fostering independence while ensuring reliable support. The facility, known for its positive environment and commitment to quality food, offers a broad range of healthcare services, making it a comprehensive destination for senior care.

Nhc Place Cool Springs boasts a large facility with an outstanding healthcare team, including specialized physicians, nurses, therapists, nurse practitioners, dietitians, and chefs dedicated to providing top-notch care. The on-site rehabilitation facility enhances convenience, while specialty services like IV therapy, podiatry care, diabetes management, psychological services, and more contribute to the holistic approach to senior well-being. This establishment excels in nursing home care, embodying qualifications and standards that prioritize the health and comfort of its residents.

(615) 778-6800

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Tennessee average: 2.8/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Tennessee average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Tennessee average: 2.4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5
Tennessee average: 3.4/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
4h 51m per day

This home provides 34% more nursing time per resident than the state average.

Tennessee average: 3h 38m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 1h 19m per day 37m per day 41m per day
LPN / LVN Info Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day. 1h 13m per day 1h 6m per day 52m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 36m per day 2h 9m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 4h 15m per day 3h 21m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 25m per day 5m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 1h 8m per day 25m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 108

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Tennessee average
Occupancy rate 69.2%
Residents per day (avg) 69
Occupancy rate
69.2%
Residents per day (avg)
69

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

81% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

19% of new residents, often for short stays.

Typical stay 1 - 2 years

Finances and operations

Proprietary home
Corporation
Home revenue
$17.0M
Operating loss
-$389.3K
Proprietary home Corporation
Home revenue
$17,046,586.00
Operating loss
$-389,253.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.0M
46.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.5M
Total costs $17.4M
Bed community size
108-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
21 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 34 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy Rate
68%
Occupied Beds
73 of 108
Percentage of available beds currently in use by residents.
License Status
Licensed
Facility Type
Assisted Care Living Facility
License Date
April 5, 2004
License Expiration
May 14, 2026

Additional licensing details

License number: 00000245
CMS Certification Number: 445475
County: Williamson

Ownership & operating entity

NHC Place Cool Springs is legally operated by NHC Healthcare/Cool Springs, LLC, and administrated by Anthony Todd Moore.

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Assisted Living
Memory Care
Home Care
Rehabilitation

Programs & Activities

Activities
Join the fun with upcoming activities and events.
Specific Programs
Assisted Living, Memory Care, Home Care, Caris Hospice

Dining & Nutrition

Food Description
Restaurant-style dining rooms available.

Types of Care at NHC Place Cool Springs

Assisted Living Memory Care Skilled Nursing
Contact NHC Place Cool Springs

Residents information

Stay stats

Average length of stay
504 days
Total residents
121
Total admissions (2024)
48
Total discharges (2024)
47

Discharges

  • To Private Residence or Home 16
  • To Nursing Home 16

Demographics

GENDER

  • Female Residents 70.2%
  • Male Residents 29.8%

AGE DISTRIBUTION

  • 65-69 0.8%
  • 70-74 5%
  • 75-79 12.4%
  • 80-84 24%
  • 85-89 21.5%
  • 90 or more 36.4%

ETHNICITY

  • Black Residents 0.8%
  • White Residents 95.9%
  • Total Other Race Residents 3.3%

Compare Nursing Homes around Franklin

The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
NHC Place Cool Springs
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Franklin
180
No
-
34
MOORE, ANTHONY
67.6%
$16,730,708.00
$7,978,857.00
47.7%
69.00
4/5
4.8574
4/5
4/5
4/5
-
8
2
+26%
+34%
-7%
NHC HealthCare in Franklin
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Franklin
80
No
A+
47
NORRIS, CHELSEY
20.5%
$10,367,495.00
$5,167,690.00
49.8%
75.90
4/5
3.4564
4/5
2/5
4/5
-
9
1
+38%
-5%
-72%
Franklin Wellness and Rehabilitation Center
SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Franklin
88
No
-
69
FRANKLIN OPERATING GROUP LLC
61.9%
$6,799,787.00
$2,342,841.00
34.5%
56.70
1/5
3.7934
1/5
2/5
4/5
1
16
2
+92%
+5%
-15%
Claiborne and Hughes Health Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Franklin
157
No
A+
72
CLAIBORNE GROUP LLC
59.6%
$10,198,765.00
$4,093,952.00
40.1%
91.50
1/5
3.4396
1/5
1/5
3/5
-
35
5
-38%
-5%
-18%

Places of interest near NHC Place Cool Springs

Address 3.1 miles from city center — 1.85 miles to nearest hospital (Vanderbilt Children's Gastroenterology Franklin)

Address 211 Cool Springs Blvd, Franklin, TN 37067

Calculate Travel Distance to NHC Place Cool Springs

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

290
Total Staff
200
Employees
90
Contractors
46,804
Total Hours (Quarter)
61
Avg Staff/Day
8.4
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse329.4 Yes
Licensed Practical Nurse539.4 Yes
Certified Nursing Assistant1179.2 Yes
Staff by Category
Administration
1 staff
7.9hs shift avg
Nursing Staff
206 staff
9.3hs shift avg
Physicians & Practitioners
4 staff
7.9hs shift avg
Therapy Services
50 staff
7hs shift avg
Activities & Recreation
4 staff
7hs shift avg
Social Services
10 staff
6.7hs shift avg
Dietary Services
9 staff
8.1hs shift avg
Other Services
6 staff
7.8hs shift avg
Contractor Analysis
2.8%
of total hours from contractors
1,334 contractor hours this quarter
Licensed Practical Nurse: 32 Certified Nursing Assistant: 53 Mental Health Service Worker: 1 Registered Nurse: 2 Occupational Therapy Assistant: 1 Other Physician: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant645311715,13691100%9.2
Licensed Practical Nurse2132537,93791100%9.4
Registered Nurse302326,30791100%9.4
Respiratory Therapy Technician120122,4747886%7.2
Mental Health Service Worker5162,3737684%7.8
Qualified Social Worker100101,89791100%6.7
Speech Language Pathologist8081,8068593%7
Respiratory Therapist9091,6859099%7.2
Physical Therapy Aide8081,6506976%6.4
Physical Therapy Assistant8081,3328088%7.3
Dietitian3038306673%8.7
Clinical Nurse Specialist2027746268%8.2
Nurse Aide in Training4046014549%11.5
Qualified Activities Professional4045816470%7
Occupational Therapy Aide4044856167%7.4
Nurse Practitioner1014485763%7.9
Administrator1014365560%7.9
Other Dietary Services Staff60632910%2.7
Occupational Therapy Assistant0112033%6.5
Other Physician011333%1

Health Inspection History

Inspections
Total health inspections 3

Tennessee average 3.5


Last Health inspection on Sep 2022

Total health citations 8
Citations per inspection
2.67

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 8 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Tennessee average

Tennessee average: 1.1


Serious Health citations More info 2
233% worse than Tennessee average

Tennessee average: 0.6

0 critical citations More info Tennessee average: 1.1

2 serious citations More info Tennessee average: 0.6

6 moderate citations More info Tennessee average: 13.7

0 minor citations More info Tennessee average: 0.1
Citations history (last 3 years)
Infection Control moderate citation Sep 14, 2022
Corrected

Nutrition moderate citation Aug 22, 2019
Corrected

Pharmacy moderate citation Aug 22, 2019
Corrected

Quality of Care moderate citation Aug 22, 2019
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: National Home Care
Resident Census by Payment Source
50 Total Residents
Medicare 28 (56%)
Private Pay/Other 22 (44%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 14.4
38% worse than Tennessee average

Tennessee average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 25.1
29% worse than Tennessee average

Tennessee average: 19.5

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 28.0%
75% worse than Tennessee average

Tennessee average: 16.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 27.9%
29% worse than Tennessee average

Tennessee average: 21.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 19.4%
6% better than Tennessee average

Tennessee average: 20.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 8.6%
135% worse than Tennessee average

Tennessee average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.6%
15% better than Tennessee average

Tennessee average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.5%
70% worse than Tennessee average

Tennessee average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.9%
54% better than Tennessee average

Tennessee average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Tennessee average

Tennessee average: 11.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 1.7%
90% better than Tennessee average

Tennessee average: 16.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 91.4%
In line with Tennessee average

Tennessee average: 89.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 85.3%
10% worse than Tennessee average

Tennessee average: 94.5%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.27
20% better than Tennessee average

Tennessee average: 1.58

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.34
15% better than Tennessee average

Tennessee average: 1.57

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 58.3%
27% worse than Tennessee average

Tennessee average: 79.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.9%
10% worse than Tennessee average

Tennessee average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 62.3%
22% worse than Tennessee average

Tennessee average: 79.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 21.1%
5% better than Tennessee average

Tennessee average: 22.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 10.7%
In line with Tennessee average

Tennessee average: 11.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.4%
77% worse than Tennessee average

Tennessee average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 68.6%
28% better than Tennessee average

Tennessee average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 65.8%
30% better than Tennessee average

Tennessee average: 50.6%

Guides for Better Senior Living

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Financial Aid for Tennessee Seniors

Get financial aid guidance

CHOICES Program

TN Medicaid CHOICES

Age 65+ or disabled, Tennessee resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; high rural demand.

Tennessee Options for Community Living

TN Options

Age 60+, Tennessee resident, at risk of nursing home.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; rural/urban balance.

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Age 65+ or disabled, TN resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Tennessee LIHEAP

Age 60+ prioritized, TN resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, propane; emergency aid available.

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Includes grandparent caregivers; high rural demand.

Senior Community Service Employment Program (SCSEP)

Tennessee SCSEP

Age 55+, unemployed, low-income, TN resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP/Goodwill partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, TN resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran population; supports rural/urban care needs.

Elderly Nutrition Program

Tennessee Elderly Nutrition Program

Age 60+, TN resident; no income limit but prioritizes low-income.

None; donations encouraged.

Not assessed.

Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.

Property Tax Relief Program

Tennessee Property Tax Relief Program

Age 65+, TN resident, homeowner/renter (or widow/er 50+, disabled 18+).

~$45,000/year (household, excludes half of Social Security).

Not assessed; income-focused.

Rebates up to $1,000; serves ~100,000 annually.

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