Two Palms Care Center

Two Palms Care Center is a Nursing Home in California

Two Palms Care Center is a Nursing Home in California

Two Palms Care Center

2637 E Washington Blvd, Pasadena, CA 91107 View Map

Two Palms Care Center is a Nursing Home in California

Two Palms Care Center is a Nursing Home in California

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Overview of Two Palms Care Center

Two Palms Care Center is a skilled nursing and rehabilitation facility located in Pasadena, CA, offering skilled nursing and rehabilitative services as well as social services. They provide residents with state-of-the -art facilities and amenities aimed to enhance their well being and provide a fulfilling and comfortable stay. This includes 24/7 skilled nursing care and supervision, assistance with daily living activities, medication management and administration, a variety of therapy services, dementia care, and hospice program.
They also provide residents with strength and mobility training, if needed, memory care through mental stimulation, and regular health assessments. The residents also enjoy meal provisions prepared with consideration to their dietary needs and restrictions, grooming services, and live entertainment, as well as activities that promote their overall health and well being.

Home Information TWO PALMS CARE CENTER
  • Occupancy levels track close to the statewide midpoint, indicating balanced availability. The facility operates with a larger bed count than most state competitors, supporting broader intake. Resident stays are comparable to other state facilities, implying stable turnover.

  • Home revenue sits below most peers, indicating modest billing throughput. Payroll costs fall below most facilities, hinting at lean staffing budgets. Total income mirrors statewide norms, reflecting a balanced margin profile.

  • Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights hover around the statewide average, supporting a diversified mix.

Occupancy
Beds
112
Occupancy
90.6%
Total Bed Days Available
18250
Avg. Length of Stay
120 days
Avg. Residents per Day
21
Finance
Home Revenue
$3,768,604.00
Payroll Costs
$1,958,448.00
Profit
$-177,364.00
Total Costs
$693,920.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
52%
House Specifics:
CCN
55464
Owner Name
CHOY, ESTRELLA
Rural vs. Urban
Urban
County
Los Angeles
Type of Control
Proprietary — Individual
Operations
Total Admissions
72
Total Discharges
84
% Medicaid Admissions
6%
% Medicare Admissions
90%
% Private Pay Admissions
4%
% Medicaid Discharges
5%
% Medicare Discharges
95%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
2 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
3 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
1 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
3 / 5
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
821
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
3290
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
5942
Bed community size
112-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
18+ years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 49 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
Licensed
License Date
June 30, 2000
Facility Type
RESIDENTIAL CARE ELDERLY
Occupancy rate
86% (96 of 112 beds)
This is in line with the California average.

Additional community details

CMS Certification Number: 55464 Info Centers for Medicare & Medicaid Services (CMS) Certification Number.

BBB License details

These numbers are official license identifiers used by government agencies to verify that the facility is legally authorized to operate.

  • 970000084 — Health and Human Services REHAB CENTERS

Types of Care at Two Palms Care Center

Nursing Home
Contact Two Palms Care Center

Inspection History

25 visits
In line with the California average.
Senior living communities undergo regular visits by state and federal agencies to ensure they meet high standards of care, safety, and compliance.
23 citations
This is in line with the California average.
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Two Palms Care Center

The California Department of Social Services Community Care Licensing Division conducted four unannounced investigations at Terraces at Park Marino (facility number 197602744). In each case a formal complaint was received, the evaluator interviewed residents, staff, and administrators, reviewed relevant records, and held exit interviews with the facility representative.

The first investigation, triggered by a complaint in September 2020, concerned allegations that residents’ personal items and money were stolen while in care. Interviews with nine residents and six staff members revealed that only two residents reported missing small items, none of which had been reported to management, and no incident or police reports were found in the facility’s files. The evaluator noted that the facility had assisted one resident in obtaining a power of attorney and re‑assessing her financial management, but the evidence did not substantiate the theft claim. The second investigation, received in August 2021, focused on staff failure to provide accurate medical records to a resident’s hospital and inadequate communication with the medical provider. Although a front‑desk receptionist had mistakenly faxed the wrong documents, the evaluator could not find evidence that this error led to a violation of regulations, and the staff’s training records and fax logs did not show a pattern of non‑compliance. The third investigation, filed in April 2021 and conducted in August 2022, addressed a claim of inadequate supervision that resulted in multiple falls and injury for a deceased resident. Staff described a system of shift‑change debriefs, a communication binder, and a medication‑room whiteboard used to track resident status. No additional falls were reported after the incidents in question, and the evaluator found no documentation indicating a lapse in supervision.

Across all three investigations, the evaluator reached the same conclusion: the allegations were unsubstantiated. The repeated pattern—complaints centered on resident belongings, medical record handling, and supervision—suggests persistent concerns about staff communication and procedural compliance, yet no preponderance of evidence was found to support regulatory violations. The facility’s responses—training logs, incident reporting, and efforts to seek medical attention—were noted, but the investigations highlighted gaps that warrant ongoing monitoring to ensure resident safety and staff accountability.

Show Inspection Reports

Places of interest near Two Palms Care Center

Address 4.4 miles from city center

Address 2637 E Washington Blvd, Pasadena, CA 91107

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Comparison Chart

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Two Palms Care Center
SNF

24/7 care needed

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-
112
No
A+
49
CHOY, ESTRELLA
85.7%
$3,768,604.00
$1,958,448.00
52%
21.00
2/5
-
3/5
1/5
3/5
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Brighton Care Center
SNF

24/7 care needed

Pasadena
-
99
No
-
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RODRIQUEZ, RACHEL
79.5%
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45.2%
88.60
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2/5
3/5
3/5
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Foothill Heights Care Center
SNF

24/7 care needed

RC

Respite Care

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49
No
A+
69
FOOTHILL HEIGHTS CARE CENTER LLC
86.9%
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2
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SNF

24/7 care needed

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GARDENA RETIREMENT CENTER, INC.
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For seniors needing help with daily tasks but not full-time nursing.

IL

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MC

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SNF

24/7 care needed

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1 Bed / 2 Bed
-
No
A+
79
RUSHFORTH, SHAUN
73.7%
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100.9%
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5.1781
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-

Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

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