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Carlton Senior Living Pleasant Hill – Martinez
Assisted Living & Independent Living · Pleasant Hill, CA
Exterior view of Carlton Senior Living facility entrance A resident and staff member chatting outdoors with flowers Exterior view of Carlton Senior Living facility entrance Staff at Carlton Senior Living with facility shuttle bus Cozy living area of a resident unit with plants Staff members celebrating awards in a garden Two men exchanging potted flowers outdoors Chef presenting a gourmet dish in the dining area Two residents enjoying a meal and a moment together Residents enjoying a dance activity in a common area Resident getting a haircut in a salon

Carlton Senior Living Pleasant Hill – Martinez

Assisted Living & Independent Living · Pleasant Hill, CA
2770 Pleasant Hill Rd, Pleasant Hill, CA 94523 View map Calculator: See prices in your area
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Overview of Carlton Senior Living Pleasant Hill – Martinez

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Carlton Senior Living Pleasant Hill – Martinez is an outstanding senior living community in Contra Costa County, Pleasant Hill, CA. offering independent living and assisted living. The community guarantees residents’ safety and security with 24-hour team members availability and emergency call system. Residents are free from the common worries of daily living with housekeeping, cleaning, laundry, maintenance, and utilities handled by a dedicated team within the community.

There’s always something going on with fitness classes, live music, and educational seminars, regularly conducted by the community. Convenient access to onsite physical therapy and invigorating fitness programs for all abilities, ensure residents are always on top of their health and wellness. Exquisite restaurant-style dining is made possible by a culinary team that carefully prepares delicious and health conscious meals.

Facility Direct Line (925) 935-1660
Facility Direct Line (925) 935-1660 pleasanthill-info@carltonseniorliving.com
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Bed community size
165-bed community Rank #275 / 1657Bed count — State benchmarkedThis home is ranked 275th out of 1657 homes in California. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
37 years in operation Rank #55 / 1487Years in operation — State benchmarkedThis home is ranked 55th out of 1487 homes in California. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 65 / 100 Rank #888 / 2092Walk Score — State benchmarkedThis home is ranked 888th out of 2092 homes in California. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
84%
Rank #484 / 1537Occupancy rate — State benchmarkedThis home is ranked 484th out of 1537 homes in California. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1537. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the California average: 72.8%
Occupied beds
139 / 165
Average occupied beds in California homes 87 beds

Awards

Best Senior Services Provider in the 2025 Best of Martinez Awards

License Details

Facility TypeResidential Care Elderly
StatusLicensed
IssuanceOctober 18, 1988
CountyContra Costa
RCFE Number071440541

Ownership & Operating Entity

Carlton Senior Living Pleasant Hill – Martinez is legally operated by Carlton Senior Living, Llc, and administered by John Mccraw.

Safety & Compliance

Emergency Systems24-hour staffing and emergency call system.

Payment & Insurance

2 services
Does not accept Medicaid
Does not accept Medicare

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

Additional Policies & Features

HousekeepingYes

Amenities & Lifestyle

Emergency Call System
Cleaning
Laundry
Maintenance
Utilities
Fitness Classes
Live Music
Educational Seminars
Restaurant-Style Dining
Onsite Physical Therapy
Pet-Friendly Environment
State-Of-The-Art Technology
Specific ProgramsConvenient Transportation, Health & Wellness, Events & Entertainment

Pricing & Financial Information

Starting Price$4,895 per month

Contact Carlton Senior Living Pleasant Hill – Martinez

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2022 · 4 years of data 7 citations 14 total visits 6 complaint visits 4 official inspections 6 complaint investigations
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.

2 points above the California average for assisted living residences (81/100)

Rank #765 / 1401 in California Inspection Score — State benchmarked This home is ranked 765th out of 1401 homes in California. Shows this facility's inspection score compared to the California average among 1401 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. Inspection score: 83 out of 100. Letter grade B. 2 points above the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. California state average
Overall vs. CA average 1 Worse Metrics worse than California average:
• Moderate citations (Type B) (25% above) 1 At Avg Metrics at California average:
• Official inspections (at CA avg) 8 Better Metrics better than California average:
• Total citations (30% below)
• Serious citations (Type A) (33% below)
• Citations per year (28% below)
• Citations per inspection (85% below)
• Total visits (13% below)
• Complaint visits (54% below)
• Other visits (43% below)
• Complaint investigations (40% below)
Latest Inspection November 19, 2025

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 710 This facility has 30% fewer total citations than a typical California assisted living residence (7 vs. CA avg 10).↓ 30% better
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 23 This facility has 33% fewer serious citations (type a) than a typical California assisted living residence (2 vs. CA avg 3).↓ 33% better Rank #600 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 600th out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 54 This facility has 25% more moderate citations (type b) than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse
Citations per year Info Average citations per year since 2022. 1.82.5 This facility has 28% fewer citations per year than a typical California assisted living residence (1.8 vs. CA avg 2.5).↓ 28% better
Citations per inspection Info Average citations per inspection. 0.53.3 This facility has 85% fewer citations per inspection than a typical California assisted living residence (0.5 vs. CA avg 3.3).↓ 85% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 1416 This facility has 13% fewer total visits than a typical California assisted living residence (14 vs. CA avg 16).↓ 13% better
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 613 This facility has 54% fewer complaint visits than a typical California assisted living residence (6 vs. CA avg 13).↓ 54% better Rank #654 / 1397 Complaint visits — State benchmarked This home is ranked 654th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 47 This facility has 43% fewer other visits than a typical California assisted living residence (4 vs. CA avg 7).↓ 43% better
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 44 This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 610 This facility has 40% fewer complaint investigations than a typical California assisted living residence (6 vs. CA avg 10).↓ 40% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on November 19, 2025, found no substantiated deficiencies after two complaint investigations regarding resident care plans and pest control.
  • The October 8, 2025 annual inspection cited two deficiencies: unlocked medication posing immediate risk and missing health screening and TB clearance for two staff members.
  • Previous complaints substantiated fire safety hazards in June 2025 and illegal eviction procedures in late 2024, but corrective actions and compliant notices were later implemented.
Show Inspection Reports

What does this home offer?

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Pets Allowed

Housing options icon
Housing options icon

Housing Options: Alove / 1 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
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Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Living Spaces & Floor Plans for Carlton Senior Living Pleasant Hill – Martinez

Places of interest near Carlton Senior Living Pleasant Hill – Martinez

Address 2.0 miles from city center Info Estimated distance in miles from Pleasant Hill's city center to Carlton Senior Living Pleasant Hill – Martinez's address, calculated via Google Maps.

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Compare Assisted Living around Contra Costa County

The information below is reported by the California Department of Social Services and Department of Public Health.

Carlton Senior Living Pleasant Hill – Martinez
AL
IL
Pleasant Hill
165
Facility 165
CA AVG 103
Rank #275 / 1657
Yes
65
Facility 65
CA AVG 57
Rank #888 / 2092
83
Facility 83
CA AVG 81
Rank #765 / 1401
4
6
Facility 6
CA AVG 13
Rank #654 / 1397
2
Facility 2
CA AVG 3
Rank #600 / 1164
37
Facility 37
CA AVG 13
Rank #55 / 1487
84.2%
Facility 84.2%
CA AVG 74.8%
Rank #404 / 1368
-Carlton Senior Living, LLCAlove / 1 Bed
Westmont of Brentwood
AL
IL
MC
Brentwood
155
Facility 155
CA AVG 103
Rank #319 / 1657
Yes
27
Facility 27
CA AVG 57
Rank #1760 / 2092
59
Facility 59
CA AVG 81
Rank #1301 / 1401
4
41
Facility 41
CA AVG 13
Rank #1321 / 1397
10
Facility 10
CA AVG 3
Rank #1058 / 1164
6
Facility 6
CA AVG 13
Rank #886 / 1487
81.9%
Facility 81.9%
CA AVG 74.8%
Rank #555 / 1368
A+Westmont Mgr Gp LLC,Gp Of Fresno Ops And Westmont LvngStudio / 1 Bed / 2 Bed
The Reutlinger Community
AL
IL
MC
NH
Danville
120
Facility 120
CA AVG 103
Rank #561 / 1657
No
30
Facility 30
CA AVG 57
Rank #1720 / 2092
86
Facility 86
CA AVG 81
Rank #630 / 1401
4
11
Facility 11
CA AVG 13
Rank #889 / 1397
1
Facility 1
CA AVG 3
Rank #413 / 1164
26
Facility 26
CA AVG 13
Rank #205 / 1487
65.0%
Facility 65.0%
CA AVG 74.8%
Rank #1008 / 1368
A+Reutlinger Community, The And Eskaton Properties IncStudio / 1 Bed
Aegis Living Pleasant Hill
AL
HC
MC
RC
Pleasant Hill (Pleasant Valley)
90
Facility 90
CA AVG 103
Rank #848 / 1657
Yes
74
Facility 74
CA AVG 57
Rank #598 / 2092
85
Facility 85
CA AVG 81
Rank #688 / 1401
4
0
Facility 0
CA AVG 13
Rank #1 / 1397
2
Facility 2
CA AVG 3
Rank #600 / 1164
32
Facility 32
CA AVG 13
Rank #106 / 1487
81.1%
Facility 81.1%
CA AVG 74.8%
Rank #573 / 1368
C+Oak Park Blvd Pleasant Hill LLC And Aegis Senior Et AStudio / Suite / 1 Bed
Willow Creek Alzheimer’s & Dementia Care Community
AL
HC
MC
Castro Valley
49
Facility 49
CA AVG 103
Rank #1138 / 1657
No
80
Facility 80
CA AVG 57
Rank #417 / 2092
93
Facility 93
CA AVG 81
Rank #242 / 1401
5
4
Facility 4
CA AVG 13
Rank #529 / 1397
0
Facility 0
CA AVG 3
Rank #1 / 1164
19
Facility 19
CA AVG 13
Rank #392 / 1487
75.5%
Facility 75.5%
CA AVG 74.8%
Rank #714 / 1368
-Altcare Willow Creek, Inc And Asram Living LLCStudio
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Financial Assistance for
Assisted Living in California

Carlton Senior Living Pleasant Hill – Martinez is located in Pleasant Hill, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about Carlton Senior Living Pleasant Hill – Martinez

Who is the owner of Carlton Senior Living Pleasant Hill – Martinez?

Carlton Senior Living Pleasant Hill – Martinez is legally operated by Carlton Senior Living, Llc, and administered by John McCraw.

Is Carlton Senior Living Pleasant Hill – Martinez in a walkable area?

Carlton Senior Living Pleasant Hill – Martinez has a walk score of 65. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Carlton Senior Living Pleasant Hill – Martinez?

Carlton Senior Living Pleasant Hill – Martinez's occupancy is 84%.

Who is the administrator of Carlton Senior Living Pleasant Hill – Martinez?

John McCraw is the administrator of Carlton Senior Living Pleasant Hill – Martinez.

How many beds does Carlton Senior Living Pleasant Hill – Martinez have?

Carlton Senior Living Pleasant Hill – Martinez has 165 beds.

Has Carlton Senior Living Pleasant Hill – Martinez had any recent citations?

Carlton Senior Living Pleasant Hill – Martinez has had 7 recently reported citations.

Are there photos of Carlton Senior Living Pleasant Hill – Martinez?

Yes — there are 11 photos of Carlton Senior Living Pleasant Hill – Martinez in the photo gallery on this page.

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