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Cross Keys Village – the Brethren Home Community
Assisted Living, Adult Day Care, Independent Living & Memory Care · New Oxford, PA
Exterior view of senior living cottages with greenery Logo with facility name on sign Beautiful outdoor space with trees and grass Interior view of a common area with dining setup Interior view of the dining area with café services Brookside at Cross Keys Village, independent living in New Oxford, PA — Logo of Brookside at Cross Keys Village senior living facility Brookside at Cross Keys Village, independent living in New Oxford, PA — Man wearing a baseball cap in a bright room Brookside at Cross Keys Village, independent living in New Oxford, PA — Floor plan of a senior living apartment Resident engaging in art activity with a wooden hanging decoration Staff member in the dining area with a warm smile

Cross Keys Village – the Brethren Home Community

Assisted Living, Adult Day Care, Independent Living & Memory Care · New Oxford, PA
2990 Carlisle Pike, New Oxford, PA 17350 View map Calculator: See prices in your area
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Overview of Cross Keys Village – the Brethren Home Community

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Offering specialized memory care and neurological support, Cross Keys Village – the Brethren Home Community is a care community in New Oxford, Pennsylvania. The 104-bed community is operated by The Brethren Home Community Inc and owned by Crystal Brallier. Families can choose from Medicare, Medicaid, and private pay as coverage options. With a moderately walkable setting and a Walk Score of 63, some daily errands are within walking distance in a quieter residential environment.

Nurse staffing averages 4 hours and 23 minutes per resident each day. Registered nurses provide 47 minutes of daily care, alongside support from nursing aides and LPN/LVN staff. The community has an occupancy rate of 88%. Residents stay an average of 177 days, including a mix of intermediate-care residents and those needing longer-term support.

The facility strongly focuses on memory care and neurological conditions. Dedicated Alzheimer’s and Dementia Care services are available, along with a Parkinson’s Support program. Support groups and educational resources are offered to residents and families managing these conditions. The community also operates Lifespring Adult Day Services to extend care options to families seeking part-time support.

Amenities on-site include a Wellness Center, indoor pool, multiple dining venues, creative arts spaces, a theater, and gardens. Residents can also volunteer within the community to get a sense of purpose and engagement. The therapeutic spaces, specialized programming, and recreational opportunities reflects a focus on both clinical care and resident quality of life.

Facility Direct Line (717) 624-5286
Facility Direct Line (717) 624-5286
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Bed community size
104-bed community Rank #191 / 554Bed count — State benchmarkedThis home is ranked 191st out of 554 homes in Pennsylvania for Bed Count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 63 / 100 Rank #193 / 667Walk Score — State benchmarkedThis home is ranked 193rd out of 667 homes in Pennsylvania for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
88%
Rank #74 / 508Occupancy rate — State benchmarkedThis home is ranked 74th out of 508 homes in Pennsylvania for Occupancy. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 508. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Pennsylvania average: 78.7%
Occupied beds
91 / 104
Average occupied beds in Pennsylvania homes 103 beds

License Details

Facility TypePersonal Care Homes
IssuanceNovember 10, 2025
ExpirationNovember 10, 2026
CountyAdams
License LevelFULL
License Number342870
CMS Certification Number395108

Ownership & Operating Entity

Cross Keys Village – the Brethren Home Community is legally operated by The Brethren Home Community Inc.

Owner NameThe Brethren Home Community Inc
Profit StatusNonprofit

Staffing & Medical

1 service
Licensed Nurses/CNAs

Additional Services

2 services
Personal Care
Health Care

Amenities & Lifestyle

Wellness Center
Indoor Pool
Dining Venues
Creative Arts Spaces
Theater
Gardens
Volunteer Opportunities
Specific ProgramsResidential Living, Lifespring Adult Day Services, Alzheimer’s Disease and Dementia Care Seminar, Embracing Your Story, Support Groups and Resources, Parkinson’s Support at CKV
Touring HoursMonday-Friday: 8am-5pm, Saturday: 9am-3pm, Sunday: Closed

Contact Cross Keys Village – the Brethren Home Community

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

Since 2021 · 5 years of data 10 citations 0 complaints 4 inspections 0 waivers
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. The score below shows how many points this facility sits above or below the typical Pennsylvania assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

17 points above the Pennsylvania average for assisted living residences (83/100)

Rank #1 / 460 in Pennsylvania Inspection Score — State benchmarked This home is ranked 1st out of 460 homes in Pennsylvania for Inspection Score. Shows this facility's inspection score compared to the Pennsylvania average among 460 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 100 out of 100. Letter grade A+. 17 points above the Pennsylvania average for assisted living residences (83/100)

Waivers Info A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

This Facility PA Average vs. PA Avg
  • Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.
    0
    vs 0.9 avg
    ↓ 100% fewer than PA avg
Data reflects the most recent 5 years (since 2021).

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Pennsylvania state average
Overall vs. PA average 1 Worse Metrics worse than Pennsylvania average:
• Inspection citation rate (3% above) 6 Better Metrics better than Pennsylvania average:
• Total citations (84% below)
• Citations per year (84% below)
• Citations per inspection (56% below)
• Inspections with citations (63% below)
• Total complaints (100% below)
• Complaints per year (100% below)
Latest Inspection October 22, 2024 Renewal

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityPA Averagevs. PA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 1063 This facility has 84% fewer total citations than a typical Pennsylvania assisted living residence (10 vs. PA avg 63).↓ 84% better Rank #49 / 478 Total citations — State benchmarked This home is ranked 49th out of 478 homes in Pennsylvania for Total citations. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Citations per year Info Average citations per year since 2021. 212.6 This facility has 84% fewer citations per year than a typical Pennsylvania assisted living residence (2 vs. PA avg 12.6).↓ 84% better
Citations per inspection Info Average citations per inspection. 2.55.7 This facility has 56% fewer citations per inspection than a typical Pennsylvania assisted living residence (2.5 vs. PA avg 5.7).↓ 56% better Rank #130 / 478 Citations per inspection — State benchmarked This home is ranked 130th out of 478 homes in Pennsylvania for Citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityPA Averagevs. PA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 411 This facility has had 64% fewer total inspections than the Pennsylvania average (4 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↓ 64% fewer
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 38 This facility has 63% fewer inspections with citations than a typical Pennsylvania assisted living residence (3 vs. PA avg 8).↓ 63% better
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 75%73% This facility has 2 percentage points higher inspection citation rate than a typical Pennsylvania assisted living residence (75% vs. PA avg 73%).↑ 2% worse Rank #312 / 478 Inspection citation rate — State benchmarked This home is ranked 312th out of 478 homes in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityPA Averagevs. PA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 04 This facility has 100% fewer total complaints than a typical Pennsylvania assisted living residence (0 vs. PA avg 4).↓ 100% better Rank #1 / 478 Total complaints — State benchmarked This home is ranked 1st out of 478 homes in Pennsylvania for Complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2021. 00.8 This facility has 100% fewer complaints per year than a typical Pennsylvania assisted living residence (0 vs. PA avg 0.8).↓ 100% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • October 22, 2024 inspection found seven deficiencies including medication errors and unsecured poisonous materials, but plans of correction were accepted and fully implemented by December 17, 2024.
  • August 23, 2023 inspection noted two deficiencies: delayed resident refund checks and fire drills exceeding maximum evacuation time, but compliance was maintained after correction.
  • Repeated findings of unsecured poisonous materials appeared in June 29, 2022 and October 22, 2024 inspections, indicating ongoing safety risks despite prior correction plans.
Show Inspection Reports

What does this home offer?

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Pets Allowed

Places of interest near Cross Keys Village – the Brethren Home Community

Address 0.0 miles from city center Info Estimated distance in miles from New Oxford's city center to Cross Keys Village – the Brethren Home Community's address, calculated via Google Maps.

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Frequently Asked Questions about Cross Keys Village – the Brethren Home Community

Who is the owner of Cross Keys Village – the Brethren Home Community?

Cross Keys Village – the Brethren Home Community is legally operated by The Brethren Home Community Inc.

Is Cross Keys Village – the Brethren Home Community in a walkable area?

Cross Keys Village – the Brethren Home Community has a walk score of 63. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Cross Keys Village – the Brethren Home Community?

According to PA state health department records, Cross Keys Village – the Brethren Home Community's license number is 342870.

When does Cross Keys Village – the Brethren Home Community's license expire?

According to PA state health department records, Cross Keys Village – the Brethren Home Community's license expires on November 10, 2026.

What is the occupancy rate at Cross Keys Village – the Brethren Home Community?

Cross Keys Village – the Brethren Home Community's occupancy is 88%.

Are pets allowed at Cross Keys Village – the Brethren Home Community?

Yes, Cross Keys Village – the Brethren Home Community allows residents to bring their pets.

Does Cross Keys Village – the Brethren Home Community operate as a for-profit or non-profit?

Cross Keys Village – the Brethren Home Community is registered as a non-profit in PA.

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