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Cross Keys Village – the Brethren Home Community
Assisted Living, Adult Day Care, Independent Living & Memory Care · New Oxford, PA
Exterior view of senior living cottages with greenery Logo with facility name on sign Beautiful outdoor space with trees and grass Interior view of a common area with dining setup Interior view of the dining area with café services Resident engaging in art activity with a wooden hanging decoration Staff member in the dining area with a warm smile

Cross Keys Village – the Brethren Home Community

Assisted Living, Adult Day Care, Independent Living & Memory Care · New Oxford, PA
2990 Carlisle Pike, New Oxford, PA 17350 View map Calculator: See prices in your area
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Overview of Cross Keys Village – the Brethren Home Community

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Offering specialized memory care and neurological support, Cross Keys Village – the Brethren Home Community is a care community in New Oxford, Pennsylvania. The 104-bed community is operated by The Brethren Home Community Inc and owned by Crystal Brallier. Families can choose from Medicare, Medicaid, and private pay as coverage options. With a moderately walkable setting and a Walk Score of 63, some daily errands are within walking distance in a quieter residential environment.

Nurse staffing averages 4 hours and 23 minutes per resident each day. Registered nurses provide 47 minutes of daily care, alongside support from nursing aides and LPN/LVN staff. The community has an occupancy rate of 88%. Residents stay an average of 177 days, including a mix of intermediate-care residents and those needing longer-term support.

The facility strongly focuses on memory care and neurological conditions. Dedicated Alzheimer’s and Dementia Care services are available, along with a Parkinson’s Support program. Support groups and educational resources are offered to residents and families managing these conditions. The community also operates Lifespring Adult Day Services to extend care options to families seeking part-time support.

Amenities on-site include a Wellness Center, indoor pool, multiple dining venues, creative arts spaces, a theater, and gardens. Residents can also volunteer within the community to get a sense of purpose and engagement. The therapeutic spaces, specialized programming, and recreational opportunities reflects a focus on both clinical care and resident quality of life.

Facility Direct Line (717) 624-5286
Facility Direct Line (717) 624-5286
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Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Pennsylvania averages

Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
53m
+11% State avg: 48m per day · National avg: 42m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
48m
−14% State avg: 55m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 24m
+8% State avg: 2h 14m per day · National avg: 2h 24m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 33m
Avg State avg: 3h 35m per day · National avg: 3h 30m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
6m
−5% State avg: 6m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
32m
−5% State avg: 33m per day · National avg: 29m per day

3 of 6 metrics below state avg

Standout metric: Registered Nurse (RN) is +11% above Pennsylvania average

Capacity and availability

Residents per day
91
Bed community size
104-bed community Rank #190 / 552Bed count — State benchmarkedThis home is ranked 190th out of 552 homes we track in Pennsylvania for bed count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 63 / 100 Rank #193 / 657Walk Score — State benchmarkedThis home is ranked 193rd out of 657 homes we track in Pennsylvania for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
88%
Rank #77 / 494Occupancy rate — State benchmarkedThis home is ranked 77th out of 494 homes we track in Pennsylvania for occupancy. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 494. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Pennsylvania average: 78.7%
Occupied beds
91 / 104
Average occupied beds in Pennsylvania homes 103 beds

License Details

Facility TypePersonal Care Homes
IssuanceNovember 10, 2025
ExpirationNovember 10, 2026
CountyAdams
License LevelFULL
License Number342870
CMS Certification Number395108

Ownership & Operating Entity

Cross Keys Village – the Brethren Home Community is legally operated by The Brethren Home Community Inc.

Owner NameThe Brethren Home Community Inc
Profit StatusNonprofit

Staffing & Medical

1 service
Licensed Nurses/CNAs

Additional Services

2 services
Personal Care
Health Care

Amenities & Lifestyle

Wellness Center
Swimming Pool
Dining
Movie Theater
Garden
Volunteer Opportunities
Creative Arts Spaces
Specific ProgramsResidential Living, Lifespring Adult Day Services, Alzheimer’s Disease and Dementia Care Seminar, Embracing Your Story, Support Groups and Resources, Parkinson’s Support at CKV
Touring HoursMonday-Friday: 8am-5pm, Saturday: 9am-3pm, Sunday: Closed

Contact Cross Keys Village – the Brethren Home Community

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

Waivers Info A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

This Facility PA Average vs. PA Avg
  • Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.
    0
    vs 0.9 avg
    ↓ 100% fewer than PA avg

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. PA average 1 Worse Metrics worse than Pennsylvania average:
• Inspection citation rate (12% above) 5 Better Metrics better than Pennsylvania average:
• Total citations (84% below)
• Citations per inspection (50% below)
• Inspections with citations (63% below)
• Total complaints (100% below)
• Complaints per year (100% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityPA Averagevs. PA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 1063 This facility has 84% fewer total citations than a typical Pennsylvania assisted living residence (10 vs. PA avg 63).↓ 84% better Rank #41 / 478 Total citations — State benchmarked This home is ranked 41st out of 478 homes we track in Pennsylvania for total citations. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Citations per inspection Info Average citations per inspection. 2.55.05 This facility has 50% fewer citations per inspection than a typical Pennsylvania assisted living residence (2.5 vs. PA avg 5.05).↓ 50% better Rank #122 / 478 Citations per inspection — State benchmarked This home is ranked 122nd out of 478 homes we track in Pennsylvania for citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityPA Averagevs. PA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 411 This facility has had 64% fewer total inspections than the Pennsylvania average (4 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↓ 64% fewer
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 38 This facility has 63% fewer inspections with citations than a typical Pennsylvania assisted living residence (3 vs. PA avg 8).↓ 63% better
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 75%67% This facility has 8 percentage points higher inspection citation rate than a typical Pennsylvania assisted living residence (75% vs. PA avg 67%).↑ 8% worse Rank #305 / 478 Inspection citation rate — State benchmarked This home is ranked 305th out of 478 homes we track in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityPA Averagevs. PA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 04 This facility has 100% fewer total complaints than a typical Pennsylvania assisted living residence (0 vs. PA avg 4).↓ 100% better Rank #1 / 478 Total complaints — State benchmarked This home is ranked 1st out of 478 homes we track in Pennsylvania for complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2021. 00.8 This facility has 100% fewer complaints per year than a typical Pennsylvania assisted living residence (0 vs. PA avg 0.8).↓ 100% better
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Places of interest near Cross Keys Village – the Brethren Home Community

Address 0.0 miles from city center Info Estimated distance in miles from New Oxford's city center to Cross Keys Village – the Brethren Home Community's address, calculated via Google Maps.

Calculate Travel Distance to Cross Keys Village – the Brethren Home Community

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Compare Assisted Living around the area

Info below is compiled from the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. ADC (Adult Day Care): Daytime supervision, health monitoring, and social activities for seniors who live at home.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Number of inspections triggered by complaints or allegations. Useful for spotting facilities that receive frequent complaint-driven scrutiny.
Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
Total daily staff count from Pennsylvania inspection/licensing data (headcount snapshot), when reported.
The total number of staff employed per resident. A number greater than or = to 1 is a positive care signal.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Country Meadows Retirement Community
AL
HOS
IL
MC
NH
RC
SNF
Hershey
190
Facility 190
PA AVG 94
Rank #21 / 552
Yes
49
Facility 49
PA AVG 47
Rank #292 / 657
Country Meadows Of Hershey Associates5
2
Facility 2
PA AVG 4
Rank #184 / 478
80%
Facility 80%
PA AVG 67.4%
Rank #358 / 478
13
Facility 13
PA AVG 63
Rank #67 / 478
2.6
Facility 2.6
PA AVG 5.1
Rank #133 / 478
For-Profit
183
Facility 183
PA AVG 76.9
Rank #3 / 357
1.34
66.8%
Facility 66.8%
PA AVG 69.7%
Rank #290 / 494
Studio / Alcove / 1 BedA+
Providence Place Senior Living of Chambersburg
AL
IL
MC
Chambersburg
187
Facility 187
PA AVG 94
Rank #24 / 552
Yes
28
Facility 28
PA AVG 47
Rank #480 / 657
Providence Place Of Chambersburg Associates5
1
Facility 1
PA AVG 4
Rank #108 / 478
40%
Facility 40%
PA AVG 67.4%
Rank #31 / 478
8
Facility 8
PA AVG 63
Rank #32 / 478
1.6
Facility 1.6
PA AVG 5.1
Rank #45 / 478
For-Profit
164
Facility 164
PA AVG 76.9
Rank #9 / 357
1.52
57.8%
Facility 57.8%
PA AVG 69.7%
Rank #368 / 494
Studio / 1 Bed / 2 Bed-
Brookdale Latrobe
AL
MC
RESC
Latrobe (Unity Township)
150
Facility 150
PA AVG 94
Rank #51 / 552
Yes
7
Facility 7
PA AVG 47
Rank #621 / 657
Emeritus Corporation8
1
Facility 1
PA AVG 4
Rank #108 / 478
38%
Facility 38%
PA AVG 67.4%
Rank #27 / 478
18
Facility 18
PA AVG 63
Rank #92 / 478
2.3
Facility 2.3
PA AVG 5.1
Rank #98 / 478
For-Profit
93
Facility 93
PA AVG 76.9
Rank #119 / 357
1.39
44.7%
Facility 44.7%
PA AVG 69.7%
Rank #455 / 494
Private Rooms / Semi-Private RoomsA+
Cross Keys Village – the Brethren Home Community
AL
ADC
IL
MC
New Oxford
104
Facility 104
PA AVG 94
Rank #190 / 552
Yes
63
Facility 63
PA AVG 47
Rank #193 / 657
The Brethren Home Community Inc4
0
Facility 0
PA AVG 4
Rank #1 / 478
75%
Facility 75%
PA AVG 67.4%
Rank #305 / 478
10
Facility 10
PA AVG 63
Rank #41 / 478
2.5
Facility 2.5
PA AVG 5.1
Rank #122 / 478
Non-Profit--
87.5%
Facility 87.5%
PA AVG 69.7%
Rank #77 / 494
--
SouthWoods by New Perspective
AL
MC
Titusville
52
Facility 52
PA AVG 94
Rank #430 / 552
Yes
82
Facility 82
PA AVG 47
Rank #67 / 657
Titusville Ops LLC5
1
Facility 1
PA AVG 4
Rank #108 / 478
20%
Facility 20%
PA AVG 67.4%
Rank #12 / 478
1
Facility 1
PA AVG 63
Rank #11 / 478
0.2
Facility 0.2
PA AVG 5.1
Rank #11 / 478
For-Profit
47
Facility 47
PA AVG 76.9
Rank #264 / 357
1.15
86.5%
Facility 86.5%
PA AVG 69.7%
Rank #88 / 494
Studio / 1 BedA+
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Frequently Asked Questions about Cross Keys Village – the Brethren Home Community

Who is the owner of Cross Keys Village – the Brethren Home Community?

Cross Keys Village – the Brethren Home Community is legally operated by The Brethren Home Community Inc.

Is Cross Keys Village – the Brethren Home Community in a walkable area?

Cross Keys Village – the Brethren Home Community has a walk score of 63. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Cross Keys Village – the Brethren Home Community?

According to PA state health department records, Cross Keys Village – the Brethren Home Community's license number is 342870.

When does Cross Keys Village – the Brethren Home Community's license expire?

According to PA state health department records, Cross Keys Village – the Brethren Home Community's license expires on November 10, 2026.

What is the occupancy rate at Cross Keys Village – the Brethren Home Community?

Cross Keys Village – the Brethren Home Community's occupancy is 88%.

Are pets allowed at Cross Keys Village – the Brethren Home Community?

Yes, Cross Keys Village – the Brethren Home Community allows residents to bring their pets.

Does Cross Keys Village – the Brethren Home Community operate as a for-profit or non-profit?

Cross Keys Village – the Brethren Home Community is registered as a non-profit in PA.

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