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Evergreen Estates Retirement Community offers its unmatched level of quality service focused on promoting and improving individual wellness. The personal and memory care community provides a stimulating atmosphere that helps residents maintain independence while receiving additional support daily. The home-like environment focuses on comfort and comprehensive care to provide a lifestyle that fits their needs.
Evergreen Estates’ amenities and services help make the lives of its residents hassle-free, such as 24-hour licensed supervision, medication services, balanced meals provided, engaging activities scheduled, and a full-service salon available.
Lower than the Pennsylvania average: 78.7%Evergreen Estates Retirement Community is legally operated by Evergreen Estates Holdings Llc.
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. The score below shows how many points this facility sits above or below the typical Pennsylvania assisted living residence score (the benchmark); higher is better.
5 points above the Pennsylvania average for assisted living residences (83/100)
Rank #162 / 460 in Pennsylvania Inspection Score — State benchmarked This home is ranked 162nd out of 460 homes in Pennsylvania. Shows this facility's inspection score compared to the Pennsylvania average among 460 comparable communities in the ranking pool. Inspection score: 88 out of 100. Letter grade B+. 5 points above the Pennsylvania average for assisted living residences (83/100)
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 64 | 63 | This facility has 2% more total citations than a typical Pennsylvania assisted living residence (64 vs. PA avg 63).↑ 2% worse Rank #348 / 482 Total citations — State benchmarked This home is ranked 348th out of 482 homes in Pennsylvania. Shows this facility's total citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool. |
|
Citations per year
Average citations per year since 2021.
| 12.8 | 12.6 | This facility has 2% more citations per year than a typical Pennsylvania assisted living residence (12.8 vs. PA avg 12.6).↑ 2% worse |
|
Citations per inspection
Average citations per inspection.
| 5.3 | 5.7 | This facility has 7% fewer citations per inspection than a typical Pennsylvania assisted living residence (5.3 vs. PA avg 5.7).↓ 7% better Rank #337 / 482 Citations per inspection — State benchmarked This home is ranked 337th out of 482 homes in Pennsylvania. Shows this facility's citations per inspection compared to the Pennsylvania average among 482 comparable communities in the ranking pool. |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 12 | 11 | This facility has 9% more total inspections than a typical Pennsylvania assisted living residence (12 vs. PA avg 11).↑ 9% worse |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 8 | 8 | This facility has inspections with citations in line with the Pennsylvania average (8 vs. PA avg 8).— At avg |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 67% | 73% | This facility has 6 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (67% vs. PA avg 73%).↓ 6% better Rank #223 / 482 Inspection citation rate — State benchmarked This home is ranked 223rd out of 482 homes in Pennsylvania. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool. |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 4 | This facility has 50% fewer total complaints than a typical Pennsylvania assisted living residence (2 vs. PA avg 4).↓ 50% better Rank #186 / 482 Total complaints — State benchmarked This home is ranked 186th out of 482 homes in Pennsylvania. Shows this facility's complaint inspections compared to the Pennsylvania average among 482 comparable communities in the ranking pool. |
|
Complaints per year
Average complaints per year since 2021.
| 0.4 | 0.8 | This facility has 50% fewer complaints per year than a typical Pennsylvania assisted living residence (0.4 vs. PA avg 0.8).↓ 50% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
139.0 miles from city center
Estimated distance in miles from Lancaster's city center to Evergreen Estates Retirement Community's address, calculated via Google Maps.
— 0.97 miles to nearest hospital (Lancaster Cancer Center Ltd)
Add your location
Evergreen Estates Retirement Community is located in Lancaster, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
| Evergreen Estates Retirement Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Lancaster (Conestoga Woods) | 125
Facility
125
PA AVG
94
Rank
#103 / 555 | No |
57
Facility
57
PA AVG
46
Rank
#227 / 668 | Evergreen Estates Holdings LLC | 88
Facility
88
PA AVG
83
Rank
#162 / 460 | 12 | 2
Facility
2
PA AVG
4
Rank
#186 / 482 | 66.7%
Facility
66.7%
PA AVG
72.7%
Rank
#223 / 482 | 64
Facility
64
PA AVG
63
Rank
#348 / 482 | 5.3
Facility
5.3
PA AVG
5.7
Rank
#337 / 482 | Profit | - | - |
71.2%
Facility
71.2%
PA AVG
68.8%
Rank
#237 / 485 | Private Rooms / Semi-Private Rooms |
| Riverton Enhanced Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Allentown (Rittersville) | 90
Facility
90
PA AVG
94
Rank
#251 / 555 | No |
56
Facility
56
PA AVG
46
Rank
#237 / 668 | Riverton Operator LLC | 91
Facility
91
PA AVG
83
Rank
#112 / 460 | 12 | 2
Facility
2
PA AVG
4
Rank
#186 / 482 | 58.3%
Facility
58.3%
PA AVG
72.7%
Rank
#151 / 482 | 44
Facility
44
PA AVG
63
Rank
#269 / 482 | 3.7
Facility
3.7
PA AVG
5.7
Rank
#230 / 482 | Profit | 85
Facility
85
PA AVG
76.9
Rank
#133 / 361 | 1.23 |
76.7%
Facility
76.7%
PA AVG
68.8%
Rank
#176 / 485 | Private Rooms / Semi-Private Rooms |
| Dock Woods |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Lansdale | 80
Facility
80
PA AVG
94
Rank
#293 / 555 | No |
21
Facility
21
PA AVG
46
Rank
#524 / 668 | Hatfield Mennonite Homes Inc | 86
Facility
86
PA AVG
83
Rank
#193 / 460 | 10 | 2
Facility
2
PA AVG
4
Rank
#186 / 482 | 50%
Facility
50%
PA AVG
72.7%
Rank
#76 / 482 | 29
Facility
29
PA AVG
63
Rank
#190 / 482 | 2.9
Facility
2.9
PA AVG
5.7
Rank
#170 / 482 | Non-Profit | 92
Facility
92
PA AVG
76.9
Rank
#124 / 361 | 1.35 |
85.0%
Facility
85.0%
PA AVG
68.8%
Rank
#82 / 485 | Private Rooms / Semi-Private Rooms |
| Celebration Villa of Dillsburg |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Dillsburg | 80
Facility
80
PA AVG
94
Rank
#293 / 555 | Yes |
13
Facility
13
PA AVG
46
Rank
#586 / 668 | Ec Opco Dillsburg LLC | 84
Facility
84
PA AVG
83
Rank
#220 / 460 | 11 | 3
Facility
3
PA AVG
4
Rank
#245 / 482 | 63.6%
Facility
63.6%
PA AVG
72.7%
Rank
#206 / 482 | 39
Facility
39
PA AVG
63
Rank
#250 / 482 | 3.5
Facility
3.5
PA AVG
5.7
Rank
#218 / 482 | Profit | - | - |
53.8%
Facility
53.8%
PA AVG
68.8%
Rank
#391 / 485 | Private Rooms / Semi-Private Rooms |
| Westlake Woods by New Perspective |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Erie (Stonegate) | 79
Facility
79
PA AVG
94
Rank
#306 / 555 | Yes |
48
Facility
48
PA AVG
46
Rank
#304 / 668 | Erie Ops LLC | 63
Facility
63
PA AVG
83
Rank
#429 / 460 | 12 | 5
Facility
5
PA AVG
4
Rank
#347 / 482 | 83.3%
Facility
83.3%
PA AVG
72.7%
Rank
#395 / 482 | 136
Facility
136
PA AVG
63
Rank
#432 / 482 | 11.3
Facility
11.3
PA AVG
5.7
Rank
#449 / 482 | Profit | 58
Facility
58
PA AVG
76.9
Rank
#228 / 361 | 1.38 |
55.7%
Facility
55.7%
PA AVG
68.8%
Rank
#379 / 485 | Private Rooms / Semi-Private Rooms |
Evergreen Estates Retirement Community is in the Conestoga Woods neighborhood of Lancaster.
The legal owner and operator of Evergreen Estates Retirement Community is Evergreen Estates Holdings Llc.
Evergreen Estates Retirement Community has a walk score of 57. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to PA state health department records, Evergreen Estates Retirement Community's license number is 331930.
According to PA state health department records, Evergreen Estates Retirement Community's license expires on March 13, 2027.
Evergreen Estates Retirement Community's occupancy is 71%.
Evergreen Estates Retirement Community has 125 beds.
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