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Oak Leaf Manor Personal Care Retirement Home
Assisted Living & Memory Care · Millersville, PA
Smiling elderly woman with glasses in a care facility Dining area with tables and chairs for residents. Interior of a common area with tables and seating Dining room with tables and chairs set up. Architectural floor plan of a room layout. Staff member assisting a resident in a garden area Smiling senior woman with glasses Staff member engaging with a resident over a photo book. Senior woman engaging with a colorful puzzle. Residents engaged in a crafting activity. Residents engaging in an arts and crafts activity. Staff member engaging with a resident during an activity. Residents and staff engaged in a craft activity Residents and staff engaging in a creative activity. Staff member engaging with a resident in the facility Elderly woman playing piano in a common area Residents and staff engaged in a craft activity. Senior residents participating in an arts and crafts activity. Resident receiving a haircut in the salon Resident enjoying a magazine in the common area Residents engaged in an arts and crafts activity. Residents participating in a craft activity. Residents engaging in a crafting activity Staff serving coffee to resident in dining area. Staff assisting a resident in a dining area Engaged residents enjoying an activity with staff. Smiling elderly resident enjoying conversation A senior receiving a haircut from staff. Senior woman sewing at a table Staff assisting a resident in a dining setting. Smiling elderly woman sitting on a floral couch. Senior woman engaging in a colorful puzzle activity Smiling staff member in a casual sweater

Oak Leaf Manor Personal Care Retirement Home

Assisted Living & Memory Care · Millersville, PA
2101 Wabank Road, Millersville, PA 17551 View map Calculator: See prices in your area
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Overview of Oak Leaf Manor Personal Care Retirement Home

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Situated in a moderately walkable neighborhood in Millersville, Pennsylvania, Oak Leaf Manor Personal Care Retirement Home is a nursing home that offers rehabilitation services. With an 82-bed capacity, the community has a current occupancy rate of approximately 67%, typically housing around 55 residents. With its location on Wabank Road, the community provides access to services for daily errands within a walkable distance.

To support daily care needs, 24-hour staffing is provided. Chef-prepared meals and a robust schedule of activities and social events are provided to enhance older adults’ day-to-day living. A wraparound porch is also available, providing a pleasant outdoor gathering space for residents and visiting families. The pet-friendly policy also ensures that beloved companion animals can move in as well.

State inspections have highlighted areas requiring ongoing attention, specifically regarding medication administration and safety protocols. However, corrective actions have been implemented, and it has recently maintained a clear record free of license suspensions or enforcement actions.

For families researching Oak Leaf Manor Personal Care Retirement Home, this pet-friendly community has an intimate, manageable atmosphere. An in-person tour is also highly recommended to observe the dining services, view the event calendar, and experience the daily rhythm firsthand.

Facility Direct Line (717) 872-9100
Facility Direct Line (717) 872-9100
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Bed community size
82-bed community Rank #286 / 555Bed count — State benchmarkedThis home is ranked 286th out of 555 homes in Pennsylvania. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 50 / 100 Rank #283 / 668Walk Score — State benchmarkedThis home is ranked 283rd out of 668 homes in Pennsylvania. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
67%
Rank #296 / 518Occupancy rate — State benchmarkedThis home is ranked 296th out of 518 homes in Pennsylvania. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 518. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Pennsylvania average: 78.7%
Occupied beds
55 / 82
Average occupied beds in Pennsylvania homes 103 beds

Awards

Bronze National Quality Award from AHCA/NCAL

License Details

Facility TypePersonal Care Homes
Expiration21/11/2026
CountyLancaster
License Number338200
CertificationsBronze National Quality Award from AHCA/NCAL
AccreditationsNCAL, AHCA

Ownership & Operating Entity

Owner Name2101 Wabank Road Operating Company LLC
Profit StatusFor-profit

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

2 services
Nursing Services
24-Hour Staffing

State Inspection Report (PA)

October 9, 2025
80 Total Daily Staff PA avg: 76.9 Rank #157 / 356 Total Daily Staff — State benchmarked This home is ranked 157th out of 356 homes in Pennsylvania. Shows this facility's total daily staff compared to the Pennsylvania average among 356 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
60 Waking Staff
56 Residents Served
5 Current Residents

Secured Dementia Care Unit (PA)

Memory Care
43 Capacity
77 Residents Served

Resident Conditions (PA)

Age 60+ 55 (98%)
Mobility Need 24 (43%)
Intellectual Disability 7 (13%)

Additional Policies & Features

Pets Allowed
HousekeepingYes
Linen ServiceYes

Amenities & Lifestyle

Transportation
Wifi
Housekeeping
Laundry
Activities
Wellness Program
Specific ProgramsLevels of Care, Personal Care
Religious Services
Volunteer Program

Contact Oak Leaf Manor Personal Care Retirement Home

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

Since 2021 · 5 years of data 11 citations 0 complaints 5 inspections 1 waiver
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. The score below shows how many points this facility sits above or below the typical Pennsylvania assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

13 points above the Pennsylvania average for assisted living residences (83/100)

Rank #38 / 460 in Pennsylvania Inspection Score — State benchmarked This home is ranked 38th out of 460 homes in Pennsylvania. Shows this facility's inspection score compared to the Pennsylvania average among 460 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 96 out of 100. Letter grade A. 13 points above the Pennsylvania average for assisted living residences (83/100)

Waivers Info A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

This Facility PA Average vs. PA Avg
  • Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.
    1
    vs 0.9 avg
    ↑ 11% higher than PA avg
Data reflects the most recent 5 years (since 2021).

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Pennsylvania state average
Overall vs. PA average 0 Worse No metrics in this bucket. 7 Better Metrics better than Pennsylvania average:
• Total citations (83% below)
• Citations per year (83% below)
• Citations per inspection (61% below)
• Inspections with citations (63% below)
• Inspection citation rate (18% below)
• Total complaints (100% below)
• Complaints per year (100% below)
Latest Inspection October 17, 2024 Renewal

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityPA Averagevs. PA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 1163 This facility has 83% fewer total citations than a typical Pennsylvania assisted living residence (11 vs. PA avg 63).↓ 83% better Rank #57 / 478 Total citations — State benchmarked This home is ranked 57th out of 478 homes in Pennsylvania. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Citations per year Info Average citations per year since 2021. 2.212.6 This facility has 83% fewer citations per year than a typical Pennsylvania assisted living residence (2.2 vs. PA avg 12.6).↓ 83% better
Citations per inspection Info Average citations per inspection. 2.25.7 This facility has 61% fewer citations per inspection than a typical Pennsylvania assisted living residence (2.2 vs. PA avg 5.7).↓ 61% better Rank #97 / 478 Citations per inspection — State benchmarked This home is ranked 97th out of 478 homes in Pennsylvania. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityPA Averagevs. PA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 511 This facility has had 55% fewer total inspections than the Pennsylvania average (5 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↓ 55% fewer
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 38 This facility has 63% fewer inspections with citations than a typical Pennsylvania assisted living residence (3 vs. PA avg 8).↓ 63% better
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 60%73% This facility has 13 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (60% vs. PA avg 73%).↓ 13% better Rank #157 / 478 Inspection citation rate — State benchmarked This home is ranked 157th out of 478 homes in Pennsylvania. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityPA Averagevs. PA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 04 This facility has 100% fewer total complaints than a typical Pennsylvania assisted living residence (0 vs. PA avg 4).↓ 100% better Rank #1 / 478 Total complaints — State benchmarked This home is ranked 1st out of 478 homes in Pennsylvania. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2021. 00.8 This facility has 100% fewer complaints per year than a typical Pennsylvania assisted living residence (0 vs. PA avg 0.8).↓ 100% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • April 14, 2021 renewal inspection found no deficiencies and full compliance with all regulations.
  • October 17, 2024 renewal inspection cited 12 deficiencies including medication errors, unlocked and expired medications, and missing resident contracts after legal entity change.
  • July 20, 2023 follow-up inspection confirmed full implementation of plans correcting uncovered entrapment hazards and unlocked poisonous materials.
Show Inspection Reports

Places of interest near Oak Leaf Manor Personal Care Retirement Home

Address 0.0 miles from city center Info Estimated distance in miles from Millersville's city center to Oak Leaf Manor Personal Care Retirement Home's address, calculated via Google Maps.

Calculate Travel Distance to Oak Leaf Manor Personal Care Retirement Home

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Frequently Asked Questions about Oak Leaf Manor Personal Care Retirement Home

Who is the owner of Oak Leaf Manor Personal Care Retirement Home?

Oak Leaf Manor Personal Care Retirement Home is legally operated by 2101 Wabank Road Operating Company LLC.

Is Oak Leaf Manor Personal Care Retirement Home in a walkable area?

Oak Leaf Manor Personal Care Retirement Home has a walk score of 50. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Oak Leaf Manor Personal Care Retirement Home?

According to PA state health department records, Oak Leaf Manor Personal Care Retirement Home's license number is 338200.

When does Oak Leaf Manor Personal Care Retirement Home's license expire?

According to PA state health department records, Oak Leaf Manor Personal Care Retirement Home's license expires on 21/11/2026.

What is the occupancy rate at Oak Leaf Manor Personal Care Retirement Home?

Oak Leaf Manor Personal Care Retirement Home's occupancy is 67%.

Does Oak Leaf Manor Personal Care Retirement Home operate as a for-profit or non-profit?

Oak Leaf Manor Personal Care Retirement Home is registered as a for-profit in PA.

How many beds does Oak Leaf Manor Personal Care Retirement Home have?

Oak Leaf Manor Personal Care Retirement Home has 82 beds.

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