New Era Assisted Living
Assisted Living, Hospice Care, Memory Care & Respite Care · Lakeland, FL

New Era Assisted Living

Assisted Living, Hospice Care, Memory Care & Respite Care · Lakeland, FL
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New Era Assisted Living accepts Medicaid and Veteran Affairs Benefits.

Overview of New Era Assisted Living

New Era Assisted Living is a senior living community located in Lakeland, FL, committed to providing exceptional assisted living services to their residents. As part of their assisted living services and program, they provide 24/7 personal assistance, a special memory support unit for residents living with Alzheimer’s and other forms of dementia, and a bi-weekly visitation by a physician. They also offer respite care, hospice care, and scheduled transportation for medical appointments.

New Era Assisted Living doesn’t only offer quality care, they also make sure that the residents in their community are living comfortably, which is why they offer a myriad of services and amenities designed for comfort and entertainment or leisure. These include meal provisions with consideration to the residents’ diet and food preferences, access to a well stocked library, regular trips to the mall, housekeeping and linen services, and regular activities promoting physical and mental well being.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 18 Rank #788 / 976Bed count — State benchmarkedThis home is ranked 788th out of 976 homes we track in Florida for bed count. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #579 / 1332Walk Score — State benchmarkedThis home is ranked 579th out of 1,332 homes we track in Florida for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Florida facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
44 / 100

About this community

License Details

Facility TypeAssisted Living Facility
IssuanceSeptember 26, 2025
ExpirationSeptember 25, 2027
CountyHillsborough
License Number12181

Ownership & Operating Entity

New Era Assisted Living is legally operated by Florry Creative Care Corp, and administered by Cherry Twiggs.

Profit StatusFor-profit

Type Of Units

Private
18 units
Total beds
18 units

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

English Spanish

Contact New Era Assisted Living

Inspection History

In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. FL average 2 Worse Metrics worse than Florida average:
• Citations per inspection (15% above)
• Inspection citation rate (31% above)
1 At Avg Metrics at Florida average:
• Inspections with citations (at FL avg)
1 Better Metrics better than Florida average:
• Total citations (6% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityFL Averagevs. FL Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 3335 This facility has 6% fewer total citations than a typical Florida assisted living residence (33 vs. FL avg 35).↓ 6% better Rank #502 / 907 Total citations — State benchmarked This home is ranked 502nd out of 907 homes we track in Florida for total citations. Shows this facility's total citations compared to the Florida average among 907 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Citations per inspection Info Average citations per inspection. 1.61.39 This facility has 15% more citations per inspection than a typical Florida assisted living residence (1.6 vs. FL avg 1.39).↑ 15% worse Rank #723 / 907 Citations per inspection — State benchmarked This home is ranked 723rd out of 907 homes we track in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 907 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityFL Averagevs. FL Avg
Total inspections Info Combined count of all inspections conducted at this facility. 2126 This facility has had 19% fewer total inspections than the Florida average (21 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↓ 19% fewer
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 1616 This facility has inspections with citations in line with the Florida average (16 vs. FL avg 16).— At avg
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 76%58% This facility has 18 percentage points higher inspection citation rate than a typical Florida assisted living residence (76% vs. FL avg 58%).↑ 18% worse Rank #770 / 907 Inspection citation rate — State benchmarked This home is ranked 770th out of 907 homes we track in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 907 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Suite

Building type icon
Building type icon

Building Type: Single-storey

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Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Activities in this home

Reviews (1)

New Era Assisted Living

Jerry Hawthorne
Access to a well-stocked library, regular trips to the mall, housekeeping and linen services, and regular activities promoting physical and mental well-being.” This is all lies. I can bet you won’t find a single book in there, but you’ll find a ton of bed bugs!

Places of interest near New Era Assisted Living

Address 5.6 miles from city center Info Estimated distance in miles from Lakeland's city center to New Era Assisted Living's address, calculated via Google Maps.

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Compare Assisted Living around Lakeland

Info below is compiled from the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
Total monetary fines or penalties in the reporting window from the state source. A single large fine can dominate this figure.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Merrill Gardens at ChampionsGate
AL
IL
MC
Four Corners
224
Facility 224
FL AVG 85
Rank #21 / 976
Yes
34
Facility 34
FL AVG 41
Rank #776 / 1,332
Cref3 Championsgate Owner LLC28
46%
Facility 46%
FL AVG 58.3%
Rank #294 / 907
30
Facility 30
FL AVG 33
Rank #470 / 907
1.1
Facility 1.1
FL AVG 1.4
Rank #315 / 907
For-Profit$7,300Linda WileyStudio / 1 Bed / 2 Bed
Lake Gibson Village
AL
MC
Lakeland
165
Facility 165
FL AVG 85
Rank #89 / 976
Yes
10
Facility 10
FL AVG 41
Rank #1,173 / 1,332
Hsre-Pwr Lake Gibson Trs LLC13
15%
Facility 15%
FL AVG 58.3%
Rank #65 / 907
12
Facility 12
FL AVG 33
Rank #146 / 907
0.9
Facility 0.9
FL AVG 1.4
Rank #49 / 907
For-Profit-Alisa Abner1 Bed / 2 Bed
Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland
AL
IL
NH
SNF
Lakeland (Lake Somerset)
136
Facility 136
FL AVG 85
Rank #163 / 976
Yes
55
Facility 55
FL AVG 41
Rank #386 / 1,332
Florida Presbyterian Homes Inc27
26%
Facility 26%
FL AVG 58.3%
Rank #102 / 907
28
Facility 28
FL AVG 33
Rank #436 / 907
1.0
Facility 1.0
FL AVG 1.4
Rank #153 / 907
Non-Profit$1,500Ellisa Durrant-
Grace Manor at Lake Morton
AL
MC
Lakeland (East Lake Morton)
50
Facility 50
FL AVG 85
Rank #675 / 976
Yes
77
Facility 77
FL AVG 41
Rank #116 / 1,332
Grace Manor At Lake Morton LLC34
44%
Facility 44%
FL AVG 58.3%
Rank #262 / 907
35
Facility 35
FL AVG 33
Rank #529 / 907
1.0
Facility 1.0
FL AVG 1.4
Rank #153 / 907
For-Profit$13,000Tina RiesStudio
New Era Assisted Living
AL
HOS
MC
RC
Lakeland
18
Facility 18
FL AVG 85
Rank #788 / 976
Yes
44
Facility 44
FL AVG 41
Rank #579 / 1,332
Florry Creative Care Corp21
76%
Facility 76%
FL AVG 58.3%
Rank #770 / 907
33
Facility 33
FL AVG 33
Rank #502 / 907
1.6
Facility 1.6
FL AVG 1.4
Rank #723 / 907
For-Profit$4,650Cherry TwiggsSuite

Rank badges are statewide: each community is ranked against every FL community we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial Assistance for
Assisted Living in Florida

New Era Assisted Living is located in Lakeland, Florida.
Here are the financial assistance programs available to residents in Florida.

Get Financial aid guidance

Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled
General Florida resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
FL

High demand; waitlists common.

Benefits
In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+
General Florida resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $5,000 individual
FL

Limited funding; regional variation.

Benefits
Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+
General Florida resident, at risk of nursing home placement; caregiver must be approved.
Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds
Asset Limits ~$2,000 (individual); varies by case manager discretion.
FL

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits
Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+
General Florida resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled
General Florida resident, living in approved facility, receiving SSI or low-income.
Income Limits (2025) ~$1,004/month individual, including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific facility types; ~$78.40/month max supplement.

Benefits
Cash payment (~$78.40/month) for room/board or personal needs in facilities

Frequently Asked Questions about New Era Assisted Living

What languages are spoken at New Era Assisted Living?

The team at New Era Assisted Living speaks English and Spanish.

Who is the owner of New Era Assisted Living?

New Era Assisted Living is legally operated by Florry Creative Care Corp, and administered by Cherry Twiggs.

Is New Era Assisted Living in a walkable area?

New Era Assisted Living has a walk score of 44. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of New Era Assisted Living?

According to FL state health department records, New Era Assisted Living's license number is 12181.

When does New Era Assisted Living's license expire?

According to FL state health department records, New Era Assisted Living's license expires on September 25, 2027.

Are pets allowed at New Era Assisted Living?

Yes, New Era Assisted Living allows residents to bring their pets.

What payment types does New Era Assisted Living accept?

New Era Assisted Living accepts Medicaid, Other, and VA.

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