Hawthorne Inn of Lakeland
Hawthorne Inn of Lakeland is a senior living community dedicated to providing assisted living and memory care services, and is located in Lakeland, FL. This senior living community offers studio-type, and one bedroom apartments for accommodation, and provides 24/7 availability of care staff, and emergency systems in every suite.
Hawthorne, known for its ways in making the residents’ stay comfortable and fulfilling, provides a number of amenities such as personalized or community dining options, a sweet shop for snacks, a beauty shop, and a library open 24/7. They also provide housekeeping and laundry services to unburden the residents of regular chores, and create regularly scheduled trips to promote engagement and socialization.
About this community
Hawthorne Inn of Lakeland is legally operated by Hawthorne Lakeland Al Operations LLC, and administered by Laura Broecker.
Staffing
Key information about the people who lead and staff this community.
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Legal Actions
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This Facility
FL Average
vs. FL Avg-
4vs 5 avg↓ 20% fewer than FL avg
-
$1.2kvs $11.6k↓ 90% lower than FL avg
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Total citations (17% above) 3 Better Metrics better than Florida average:
• Citations per inspection (31% below)
• Inspections with citations (6% below)
• Inspection citation rate (45% below)
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
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Total citations
| 41 | 35 | This facility has 17% more total citations than a typical Florida nursing home (41 vs. FL avg 35).↑ 17% worse Rank #619 / 906 Total citations — State benchmarked This home is ranked 619th out of 906 homes we track in Florida for total citations. Shows this facility's total citations compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
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Citations per inspection
| 0.9 | 1.3 | This facility has 31% fewer citations per inspection than a typical Florida nursing home (0.9 vs. FL avg 1.3).↓ 31% better Rank #50 / 906 Citations per inspection — State benchmarked This home is ranked 50th out of 906 homes we track in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
| 44 | 26 | This facility has had 69% more total inspections than the Florida average (44 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↑ 69% more |
|
Inspections with citations
| 15 | 16 | This facility has 6% fewer inspections with citations than a typical Florida nursing home (15 vs. FL avg 16).↓ 6% better |
|
Inspection citation rate
| 34% | 62% | This facility has 28 percentage points lower inspection citation rate than a typical Florida nursing home (34% vs. FL avg 62%).↓ 28% better Rank #157 / 906 Inspection citation rate — State benchmarked This home is ranked 157th out of 906 homes we track in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
What does this home offer?
Pets Allowed
Housing Options: Suite
Building Type: Single-storey
Transportation Services
Fitness and Recreation
Activities in this home
- Arts and Crafts
- Cooking Classes
- Dancing
- Exercise Classes
- Games & Cards
- Gardening
- Music Programs
- Shopping
- Social Events & Outings
- Theater & Movies
- Yoga
Living Spaces & Floor Plans for Hawthorne Inn of Lakeland
Places of interest near Hawthorne Inn of Lakeland
7.2 miles from city center
Estimated distance in miles from Lakeland's city center to Hawthorne Inn of Lakeland's address, calculated via Google Maps.
— 5.38 miles to nearest hospital (Bartow Regional Medical Center)
Calculate Travel Distance to Hawthorne Inn of Lakeland
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Compare Nursing Homes around Lakeland
Info below is compiled from CMS reports & the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the state average. See the benchmark below for the typical score in this state; higher is better.
This is a proprietary Assisted Living Magazine score.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Florida average is: 72.3% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland | NH AL IL SNF | Lakeland (Lake Somerset) | 136
Facility
136
FL AVG
88
Rank
#186 / 1,058 | - | - | 4.35
Facility
4.35
FL AVG
4.04
Rank
#53 / 180 | +47% | +8% | $0
Facility
$0
FL AVG
$78.9k
Rank
#1 / 183 | 93
Facility
93
FL AVG
83
Rank
#239 / 901 | 16
Facility
16
FL AVG
19.7
Rank
#78 / 179 | 5.3
Facility
5.3
FL AVG
4.5
Rank
#126 / 179 | - | 63 | - |
55
Facility
55
FL AVG
42
Rank
#427 / 1,427 | Joe Xanthopoulos | $7.0MFiscal year ending 12/2023
Facility
$7.0MFiscal year ending 12/2023
FL AVG
$14.6M
Rank
#141 / 159 | $8.1MFiscal year ending 12/2023
Facility
$8.1MFiscal year ending 12/2023
FL AVG
$9.5M
Rank
#90 / 159 | 115.5%Fiscal year ending 12/2023
Facility
115.5%Fiscal year ending 12/2023
FL AVG
72.3%
Rank
#20 / 159 | 105949 | ||||
| The Estates At Carpenters | NH AL IL SNF | Lakeland | 72
Facility
72
FL AVG
88
Rank
#619 / 1,058 |
91.8%
Facility
91.8%
FL AVG
87.4
Rank
#65 / 121 | +5% | 3.97
Facility
3.97
FL AVG
4.04
Rank
#87 / 180 | +17% | -2% | $24.3k
Facility
$24.3k
FL AVG
$78.9k
Rank
#144 / 183 | - | 15
Facility
15
FL AVG
19.7
Rank
#68 / 179 | 3.8
Facility
3.8
FL AVG
4.5
Rank
#74 / 179 | 2 | 66 | A+ |
68
Facility
68
FL AVG
42
Rank
#234 / 1,427 | Carpenters Home Estates Inc | $7.8MFiscal year ending 12/2023
Facility
$7.8MFiscal year ending 12/2023
FL AVG
$14.6M
Rank
#136 / 159 | $9.8MFiscal year ending 12/2023
Facility
$9.8MFiscal year ending 12/2023
FL AVG
$9.5M
Rank
#56 / 159 | 125.4%Fiscal year ending 12/2023
Facility
125.4%Fiscal year ending 12/2023
FL AVG
72.3%
Rank
#16 / 159 | 105660 | ||||
| Highlands Lake Center | NH PC RC SNF | Lakeland | 179
Facility
179
FL AVG
88
Rank
#75 / 1,058 |
93.5%
Facility
93.5%
FL AVG
87.4
Rank
#47 / 121 | +7% | 3.49
Facility
3.49
FL AVG
4.04
Rank
#157 / 180 | -6% | -13% | $0
Facility
$0
FL AVG
$78.9k
Rank
#1 / 183 | - | 35
Facility
35
FL AVG
19.7
Rank
#168 / 179 | 4.4
Facility
4.4
FL AVG
4.5
Rank
#97 / 179 | - | 167 | - |
9
Facility
9
FL AVG
42
Rank
#1,282 / 1,427 | Cynthia Ayala | $20.1MFiscal year ending 09/2023
Facility
$20.1MFiscal year ending 09/2023
FL AVG
$14.6M
Rank
#23 / 159 | $8.3MFiscal year ending 09/2023
Facility
$8.3MFiscal year ending 09/2023
FL AVG
$9.5M
Rank
#86 / 159 | 41.4%Fiscal year ending 09/2023
Facility
41.4%Fiscal year ending 09/2023
FL AVG
72.3%
Rank
#150 / 159 | 105620 | ||||
| Lakeland Nursing and Rehabilitation Center | NH HOS MC PC RC SNF | Lakeland (Tigertown) | 185
Facility
185
FL AVG
88
Rank
#51 / 1,058 |
92.7%
Facility
92.7%
FL AVG
87.4
Rank
#56 / 121 | +6% | 3.69
Facility
3.69
FL AVG
4.04
Rank
#134 / 180 | -35% | -9% | $181.1k
Facility
$181.1k
FL AVG
$78.9k
Rank
#178 / 183 | - | 33
Facility
33
FL AVG
19.7
Rank
#161 / 179 | 5.5
Facility
5.5
FL AVG
4.5
Rank
#137 / 179 | 3 | 172 | - |
57
Facility
57
FL AVG
42
Rank
#394 / 1,427 | Palm Terrace J Dek Operations LLC | $15.1MFiscal year ending 12/2023
Facility
$15.1MFiscal year ending 12/2023
FL AVG
$14.6M
Rank
#69 / 159 | $8.3MFiscal year ending 12/2023
Facility
$8.3MFiscal year ending 12/2023
FL AVG
$9.5M
Rank
#84 / 159 | 55.3%Fiscal year ending 12/2023
Facility
55.3%Fiscal year ending 12/2023
FL AVG
72.3%
Rank
#77 / 159 | 105354 |
Financial Assistance for
Nursing Home in Florida
Hawthorne Inn of Lakeland is located in Lakeland, Florida.
Here are the financial assistance programs available to residents in Florida.
Frequently Asked Questions about Hawthorne Inn of Lakeland
What languages are spoken at Hawthorne Inn of Lakeland?
The team at Hawthorne Inn of Lakeland speaks English.
Who is the owner of Hawthorne Inn of Lakeland?
Hawthorne Inn of Lakeland is legally operated by Hawthorne Lakeland Al Operations LLC, and administered by Laura Broecker.
Is Hawthorne Inn of Lakeland in a walkable area?
Hawthorne Inn of Lakeland has a walk score of 45. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Hawthorne Inn of Lakeland?
According to FL state health department records, Hawthorne Inn of Lakeland's license number is 9877.
When does Hawthorne Inn of Lakeland's license expire?
According to FL state health department records, Hawthorne Inn of Lakeland's license expires on March 8, 2027.
Are pets allowed at Hawthorne Inn of Lakeland?
Yes, Hawthorne Inn of Lakeland allows residents to bring their pets.
What payment types does Hawthorne Inn of Lakeland accept?
Hawthorne Inn of Lakeland accepts Medicaid, Other, and VA.
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