Norbert Personal Care

Q: What neighborhood is Norbert Personal Care in?

Norbert Personal Care is in the Carrick neighborhood of Pittsburgh.

Q: Is Norbert Personal Care in a walkable area?

Norbert Personal Care has a walk score of 51. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

Q: What is the license number of Norbert Personal Care?

According to PA state health department records, Norbert Personal Care's license number is 430510.

Q: When does Norbert Personal Care's license expire?

According to PA state health department records, Norbert Personal Care's license expires on December 16, 2026.

Q: What is the occupancy rate at Norbert Personal Care?

Norbert Personal Care's occupancy is 60%.

Q: Are pets allowed at Norbert Personal Care?

No, Norbert Personal Care has a no-pet policy.

Overview of Norbert Personal Care

Situated in Allegheny County, Pittsburgh, Pennsylvania, Norbert Personal Care is a dedicated senior living community that offers assisted living and memory care. The community provides a safe and secure environment for daily living with their well-designed accommodations that feature private bathrooms and emergency call system for quick responses during emergencies and needs. Round-the-clock assistance and supervision is provided by a dedicated team.

Whether it’s assistance with personal grooming and hygiene, medication administration, or housekeeping, residents are guaranteed to find the support they need within the community. Three delicious meals and snacks are served daily to ensure residents get their daily nourishment and energy they need to actively participate in everyday activities. The community conducts a wide array of energizing activities, programs and events to keep residents entertained, engaged and thriving.

Facility Direct Line (412) 885-5202

102-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 51 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate

60%

Lower than the Pennsylvania average: 78.7%

Occupied beds

61 / 102

Average occupied beds in Pennsylvania homes 103 beds

Facility TypePersonal Care Homes

IssuanceDecember 16, 2025

ExpirationDecember 16, 2026

CountyAllegheny

License LevelFULL

License Number430510

Norbert Personal Care is legally operated by Norbert Inc.

Profit StatusFor-profit

Alzheimer's

26 units

Total beds

102 units

24-Hour Staffing

Personal Care

95 Total Daily Staff PA avg: 76.9

71 Waking Staff

0 Resident Support Staff

62 Residents Served

9 Current Residents

26 Capacity

62 Residents Served

Operating HoursAvailable 24/7

Since 2021 · 5 years of data 33 citations 4 complaints 16 inspections 1 waiver

Inspection Score

At the Pennsylvania average for assisted living residences (83/100)

Waivers A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

This Facility PA Average vs. PA Avg

Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.
1
vs 0.9 avg
↑ 11% higher than PA avg

Data reflects the most recent 5 years (since 2021).

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Pennsylvania state average

Overall vs. PA average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	PA Average	vs. PA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	33	63	This facility has 48% fewer total citations than a typical Pennsylvania assisted living residence (33 vs. PA avg 63).↓ 48% better Rank #209 / 478 Total citations — State benchmarked This home is ranked 209th out of 478 homes in Pennsylvania for total citations. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Citations per inspection Average citations per inspection.	2.1	5.7	This facility has 63% fewer citations per inspection than a typical Pennsylvania assisted living residence (2.1 vs. PA avg 5.7).↓ 63% better Rank #84 / 478 Citations per inspection — State benchmarked This home is ranked 84th out of 478 homes in Pennsylvania for citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	PA Average	vs. PA Avg
Total inspections Combined count of all inspections conducted at this facility.	16	11	This facility has had 45% more total inspections than the Pennsylvania average (16 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↑ 45% more
Inspections with citations Inspections that resulted in at least one regulatory citation.	9	8	This facility has 13% more inspections with citations than a typical Pennsylvania assisted living residence (9 vs. PA avg 8).↑ 13% worse
Inspection citation rate Percentage of inspections that resulted in at least one citation.	56%	73%	This facility has 17 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (56% vs. PA avg 73%).↓ 17% better Rank #133 / 478 Inspection citation rate — State benchmarked This home is ranked 133rd out of 478 homes in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	PA Average	vs. PA Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	4	4	This facility has total complaints in line with the Pennsylvania average (4 vs. PA avg 4).— At avg Rank #297 / 478 Total complaints — State benchmarked This home is ranked 297th out of 478 homes in Pennsylvania for complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Average complaints per year since 2021.	0.8	0.8	This facility has complaints per year in line with the Pennsylvania average (0.8 vs. PA avg 0.8).— At avg

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on September 10, 2025 found no deficiencies or regulatory citations during an unannounced partial visit.
The April 25, 2024 complaint investigation substantiated medication errors affecting 26 residents due to staff abandonment and failure to administer medications properly.
The July 30, 2025 renewal inspection found five deficiencies including obstructed emergency egress and unlabeled medications, all corrected with accepted plans of correction by August 22, 2025.

Show Inspection Reports

What does this home offer?

No pets allowed

Building Type: Single-story

Fitness and Recreation

3.9 miles from city center Estimated distance in miles from Pittsburgh's city center to Norbert Personal Care's address, calculated via Google Maps.

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Info below is compiled from the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


Vincentian Schenley Gardens	AL MC RC	Pittsburgh (Hill District)	164 Facility 164 PA AVG 94 Rank #40 / 553	Yes	78 Facility 78 PA AVG 46 Rank #88 / 667	Vincentian De Marillac	82 Facility 82 PA AVG 83 Rank #257 / 460	13	4 Facility 4 PA AVG 4 Rank #297 / 478	53.8% Facility 53.8% PA AVG 72.7% Rank #119 / 478	23 Facility 23 PA AVG 63 Rank #138 / 478	1.8 Facility 1.8 PA AVG 5.7 Rank #61 / 478	Non-Profit	159 Facility 159 PA AVG 76.9 Rank #13 / 356	2.65	36.6%	Studio / 1 Bed / 2 Bed	-
Paramount Senior Living at South Hills	AL HC HOS IL MC NH RC SNF	Pittsburgh	127 Facility 127 PA AVG 94 Rank #99 / 553	Yes	58 Facility 58 PA AVG 46 Rank #223 / 667	Paramount Senior Living At South Hills, LLC	98 Facility 98 PA AVG 83 Rank #22 / 460	11	1 Facility 1 PA AVG 4 Rank #107 / 478	45.5% Facility 45.5% PA AVG 72.7% Rank #69 / 478	17 Facility 17 PA AVG 63 Rank #96 / 478	1.5 Facility 1.5 PA AVG 5.7 Rank #46 / 478	Profit	160 Facility 160 PA AVG 76.9 Rank #11 / 356	1.68	70.9%	Private Rooms / Semi-Private Rooms	-
The Remington Senior Living and Memory Care	AL MC RC	Pittsburgh (Mcknight)	120 Facility 120 PA AVG 94 Rank #126 / 553	Yes	47 Facility 47 PA AVG 46 Rank #319 / 667	Ca Senior Mccandless II Operator LLC	83 Facility 83 PA AVG 83 Rank #233 / 460	17	3 Facility 3 PA AVG 4 Rank #242 / 478	64.7% Facility 64.7% PA AVG 72.7% Rank #221 / 478	35 Facility 35 PA AVG 63 Rank #225 / 478	2.1 Facility 2.1 PA AVG 5.7 Rank #84 / 478	Profit	138 Facility 138 PA AVG 76.9 Rank #26 / 356	1.57	78.3%	Studio / Suite / 1 Bed / 2 Bed	-
Paramount Senior Living at Peters Township	AL HC HOS IL MC NH RC SNF	Canonsburg	120 Facility 120 PA AVG 94 Rank #126 / 553	No	54 Facility 54 PA AVG 46 Rank #248 / 667	Paramount Senior Living At Peters Township LLC	78 Facility 78 PA AVG 83 Rank #306 / 460	15	5 Facility 5 PA AVG 4 Rank #343 / 478	40% Facility 40% PA AVG 72.7% Rank #39 / 478	30 Facility 30 PA AVG 63 Rank #195 / 478	2.0 Facility 2.0 PA AVG 5.7 Rank #76 / 478	Profit	137 Facility 137 PA AVG 76.9 Rank #27 / 356	1.67	68.3%	-	A+
Norbert Personal Care	AL MC RESC	Pittsburgh (Carrick)	102 Facility 102 PA AVG 94 Rank #198 / 553	No	51 Facility 51 PA AVG 46 Rank #274 / 667	Norbert Inc	83 Facility 83 PA AVG 83 Rank #233 / 460	16	4 Facility 4 PA AVG 4 Rank #297 / 478	56.3% Facility 56.3% PA AVG 72.7% Rank #133 / 478	33 Facility 33 PA AVG 63 Rank #209 / 478	2.1 Facility 2.1 PA AVG 5.7 Rank #84 / 478	Profit	95 Facility 95 PA AVG 76.9 Rank #116 / 356	1.53	59.8%	-	-

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Community HealthChoices (CHC)

PA Medicaid CHC

Age 65+ or disabled

General Pennsylvania resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).

Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).

Benefits

Personal care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Pennsylvania OPTIONS Program

PA OPTIONS

Age 60+

General Pennsylvania resident, at risk of nursing home placement.

Income Limits ~$2,000/month individual, varies by region

Asset Limits $8,000 individual

Cost-sharing required above certain income; rural/urban balance.

Benefits

In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Living Independence for the Elderly (LIFE)

Pennsylvania LIFE (PACE)

Age 55+

General PA resident (specific counties), NFLOC, safe with LIFE support.

Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.

Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.

16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Pennsylvania Medicare Savings Program

Age 65+ or disabled

General PA resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Pennsylvania Family Caregiver Support Program

Age —

General Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).

Income Limits (2025) No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month 185% FPL

Asset Limits Not assessed; need-based.

High demand; includes grandparent caregivers.

Benefits

Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Supplies (~$2,000/year) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Pennsylvania VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General PA resident, wartime service, need for ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth limit

High veteran population; supports rural/urban care needs.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax/Rent Rebate Program (PTRR)

Pennsylvania Property Tax/Rent Rebate Program

Age 65+

General PA resident, homeowner/renter (or widow/er 50+, disabled 18+).

Income Limits (2025) ~$45,000/year individual or couple, excludes half of Social Security

Asset Limits Not assessed; income-focused.

Rebates up to $1,000; ~600,000 eligible annually.

Benefits

Rebates ($250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Senior Farmers’ Market Nutrition Program (SFMNP)

Pennsylvania SFMNP

Age 60+

General PA resident, low-income.

Income Limits (2025) ~$2,322/month individual, 185% FPL

Asset Limits Not assessed.

Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.

Benefits

Vouchers (~$50/season) for fresh produce at approved markets

What neighborhood is Norbert Personal Care in?

Norbert Personal Care is in the Carrick neighborhood of Pittsburgh.

Who is the owner of Norbert Personal Care?

Norbert Personal Care is legally operated by Norbert Inc.

Is Norbert Personal Care in a walkable area?

Norbert Personal Care has a walk score of 51. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Norbert Personal Care?

According to PA state health department records, Norbert Personal Care's license number is 430510.

When does Norbert Personal Care's license expire?

According to PA state health department records, Norbert Personal Care's license expires on December 16, 2026.

What is the occupancy rate at Norbert Personal Care?

Norbert Personal Care's occupancy is 60%.

Are pets allowed at Norbert Personal Care?

No, Norbert Personal Care has a no-pet policy.

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