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Norbert Personal Care
Assisted Living, Memory Care & Residential Care · Pittsburgh, PA
Signage outside Norbert Personal Care Facility Kitchen area with cabinets and beverage dispensers Private resident room with bed and dresser Bright, spacious common area with tables and chairs

Norbert Personal Care

Assisted Living, Memory Care & Residential Care · Pittsburgh, PA
2413 St Norberts St, Pittsburgh, PA 15234 View map Calculator: See prices in your area
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Overview of Norbert Personal Care

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Situated in Allegheny County, Pittsburgh, Pennsylvania, Norbert Personal Care is a dedicated senior living community that offers assisted living and memory care. The community provides a safe and secure environment for daily living with their well-designed accommodations that feature private bathrooms and emergency call system for quick responses during emergencies and needs. Round-the-clock assistance and supervision is provided by a dedicated team.

Whether it’s assistance with personal grooming and hygiene, medication administration, or housekeeping, residents are guaranteed to find the support they need within the community. Three delicious meals and snacks are served daily to ensure residents get their daily nourishment and energy they need to actively participate in everyday activities. The community conducts a wide array of energizing activities, programs and events to keep residents entertained, engaged and thriving.

Facility Direct Line (412) 885-5202
Facility Direct Line (412) 885-5202
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By The Numbers

Community insights.

Bed count Info A larger shared setting that may offer more common spaces and organized community services. 102 Rank #198 / 552Bed count — State benchmarkedThis home is ranked 198th out of 552 homes we track in Pennsylvania for bed count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Walk Score Info Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #274 / 657Walk Score — State benchmarkedThis home is ranked 274th out of 657 homes we track in Pennsylvania for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
51 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #345 / 494Occupancy rate — State benchmarkedThis home is ranked 345th out of 494 homes we track in Pennsylvania for occupancy. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 494. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
60% This home usually has availability
Lower than the Pennsylvania average: 78.7%
Occupied beds
61 / 102

About this community

License Details

Facility TypePersonal Care Homes
IssuanceDecember 16, 2025
ExpirationDecember 16, 2026
CountyAllegheny
License LevelFULL
License Number430510

Ownership & Operating Entity

Norbert Personal Care is legally operated by Norbert Inc.

Profit StatusFor-profit

Type Of Units

Alzheimer's
26 units
Total beds
102 units

Staffing & Medical

1 service
24-Hour Staffing

Additional Services

1 service
Personal Care

State Inspection Report (PA)

December 3, 2025
95 Total Daily Staff PA avg: 76.9 Rank #116 / 357 Total Daily Staff — State benchmarked This home is ranked 116th out of 357 homes we track in Pennsylvania for total daily staff. Shows this facility's total daily staff compared to the Pennsylvania average among 357 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
71 Waking Staff
0 Resident Support Staff
62 Residents Served
9 Hospice Residents

Secured Dementia Care Unit (PA)

2A & u0417u0410
26 Capacity
62 Residents Served

Resident Conditions (PA)

Age 60+ 61 (98%)
Mobility Need 33 (53%)
Mental Illness 4 (6%)
Intellectual Disability 2 (3%)
Supplemental Security Income 1 (2%)

Amenities & Lifestyle

Operating HoursAvailable 24/7

Contact Norbert Personal Care

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

Waivers Info A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

This Facility PA Average vs. PA Avg
  • Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.
    1
    vs 0.9 avg
    ↑ 11% higher than PA avg

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. PA average 1 Worse Metrics worse than Pennsylvania average:
• Inspections with citations (13% above) 2 At Avg Metrics at Pennsylvania average:
• Total complaints (at PA avg)
• Complaints per year (at PA avg) 3 Better Metrics better than Pennsylvania average:
• Total citations (48% below)
• Citations per inspection (58% below)
• Inspection citation rate (16% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityPA Averagevs. PA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 3363 This facility has 48% fewer total citations than a typical Pennsylvania assisted living residence (33 vs. PA avg 63).↓ 48% better Rank #201 / 478 Total citations — State benchmarked This home is ranked 201st out of 478 homes we track in Pennsylvania for total citations. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Citations per inspection Info Average citations per inspection. 2.15.05 This facility has 58% fewer citations per inspection than a typical Pennsylvania assisted living residence (2.1 vs. PA avg 5.05).↓ 58% better Rank #76 / 478 Citations per inspection — State benchmarked This home is ranked 76th out of 478 homes we track in Pennsylvania for citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityPA Averagevs. PA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1611 This facility has had 45% more total inspections than the Pennsylvania average (16 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↑ 45% more
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 98 This facility has 13% more inspections with citations than a typical Pennsylvania assisted living residence (9 vs. PA avg 8).↑ 13% worse
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 56%67% This facility has 11 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (56% vs. PA avg 67%).↓ 11% better Rank #115 / 478 Inspection citation rate — State benchmarked This home is ranked 115th out of 478 homes we track in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityPA Averagevs. PA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 44 This facility has total complaints in line with the Pennsylvania average (4 vs. PA avg 4).— At avg Rank #298 / 478 Total complaints — State benchmarked This home is ranked 298th out of 478 homes we track in Pennsylvania for complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2021. 0.80.8 This facility has complaints per year in line with the Pennsylvania average (0.8 vs. PA avg 0.8).— At avg
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Building type icon
Building type icon

Building Type: Single-story

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Places of interest near Norbert Personal Care

Address 3.9 miles from city center Info Estimated distance in miles from Pittsburgh's city center to Norbert Personal Care's address, calculated via Google Maps.

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Compare Assisted Living around Pittsburgh

Info below is compiled from the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Number of inspections triggered by complaints or allegations. Useful for spotting facilities that receive frequent complaint-driven scrutiny.
Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
Total daily staff count from Pennsylvania inspection/licensing data (headcount snapshot), when reported.
The total number of staff employed per resident. A number greater than or = to 1 is a positive care signal.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Vincentian Schenley Gardens
AL
MC
RC
Pittsburgh (Hill District)
164
Facility 164
PA AVG 94
Rank #40 / 552
Yes
78
Facility 78
PA AVG 47
Rank #88 / 657
Vincentian De Marillac13
4
Facility 4
PA AVG 4
Rank #298 / 478
54%
Facility 54%
PA AVG 67.4%
Rank #110 / 478
23
Facility 23
PA AVG 63
Rank #130 / 478
1.8
Facility 1.8
PA AVG 5.1
Rank #53 / 478
Non-Profit
159
Facility 159
PA AVG 76.9
Rank #13 / 357
2.65
36.6%
Facility 36.6%
PA AVG 69.7%
Rank #481 / 494
Studio / 1 Bed / 2 Bed-
Paramount Senior Living at South Hills
AL
HC
HOS
IL
MC
NH
RC
SNF
Pittsburgh
127
Facility 127
PA AVG 94
Rank #99 / 552
Yes
58
Facility 58
PA AVG 47
Rank #223 / 657
Paramount Senior Living At South Hills, LLC11
1
Facility 1
PA AVG 4
Rank #108 / 478
45%
Facility 45%
PA AVG 67.4%
Rank #60 / 478
17
Facility 17
PA AVG 63
Rank #88 / 478
1.5
Facility 1.5
PA AVG 5.1
Rank #38 / 478
For-Profit
160
Facility 160
PA AVG 76.9
Rank #11 / 357
1.68
70.9%
Facility 70.9%
PA AVG 69.7%
Rank #255 / 494
Private Rooms / Semi-Private Rooms-
The Remington Senior Living and Memory Care
AL
MC
RC
Pittsburgh (Mcknight)
120
Facility 120
PA AVG 94
Rank #126 / 552
Yes
47
Facility 47
PA AVG 47
Rank #319 / 657
Ca Senior Mccandless II Operator LLC17
3
Facility 3
PA AVG 4
Rank #242 / 478
65%
Facility 65%
PA AVG 67.4%
Rank #213 / 478
35
Facility 35
PA AVG 63
Rank #217 / 478
2.1
Facility 2.1
PA AVG 5.1
Rank #76 / 478
For-Profit
138
Facility 138
PA AVG 76.9
Rank #26 / 357
1.57
78.3%
Facility 78.3%
PA AVG 69.7%
Rank #176 / 494
Studio / Suite / 1 Bed / 2 Bed-
Norbert Personal Care
AL
MC
RESC
Pittsburgh (Carrick)
102
Facility 102
PA AVG 94
Rank #198 / 552
No
51
Facility 51
PA AVG 47
Rank #274 / 657
Norbert Inc16
4
Facility 4
PA AVG 4
Rank #298 / 478
56%
Facility 56%
PA AVG 67.4%
Rank #115 / 478
33
Facility 33
PA AVG 63
Rank #201 / 478
2.1
Facility 2.1
PA AVG 5.1
Rank #76 / 478
For-Profit
95
Facility 95
PA AVG 76.9
Rank #116 / 357
1.53
59.8%
Facility 59.8%
PA AVG 69.7%
Rank #345 / 494
--
The Haven at North Hills Senior Residence
AL
MC
RESC
RC
Pittsburgh
90
Facility 90
PA AVG 94
Rank #250 / 552
No
34
Facility 34
PA AVG 47
Rank #425 / 657
The Haven At North Hills LLC9
2
Facility 2
PA AVG 4
Rank #184 / 478
44%
Facility 44%
PA AVG 67.4%
Rank #51 / 478
11
Facility 11
PA AVG 63
Rank #49 / 478
1.2
Facility 1.2
PA AVG 5.1
Rank #24 / 478
For-Profit
75
Facility 75
PA AVG 76.9
Rank #171 / 357
1.27
60.0%
Facility 60.0%
PA AVG 69.7%
Rank #340 / 494
-A+
View all Nearby Homes

Financial Assistance for
Assisted Living in Pennsylvania

Norbert Personal Care is located in Pittsburgh, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.

Get Financial aid guidance

Community HealthChoices (CHC)

PA Medicaid CHC

Age 65+ or disabled
General Pennsylvania resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
PA

Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).

Benefits
Personal care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Pennsylvania OPTIONS Program

PA OPTIONS

Age 60+
General Pennsylvania resident, at risk of nursing home placement.
Income Limits ~$2,000/month individual, varies by region
Asset Limits $8,000 individual
PA

Cost-sharing required above certain income; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Living Independence for the Elderly (LIFE)

Pennsylvania LIFE (PACE)

Age 55+
General PA resident (specific counties), NFLOC, safe with LIFE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
PA

16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Pennsylvania Medicare Savings Program

Age 65+ or disabled
General PA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
PA

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Pennsylvania Family Caregiver Support Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month 185% FPL
Asset Limits Not assessed; need-based.
PA

High demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Supplies (~$2,000/year) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Pennsylvania VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General PA resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
PA

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax/Rent Rebate Program (PTRR)

Pennsylvania Property Tax/Rent Rebate Program

Age 65+
General PA resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year individual or couple, excludes half of Social Security
Asset Limits Not assessed; income-focused.
PA

Rebates up to $1,000; ~600,000 eligible annually.

Benefits
Rebates ($250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Senior Farmers’ Market Nutrition Program (SFMNP)

Pennsylvania SFMNP

Age 60+
General PA resident, low-income.
Income Limits (2025) ~$2,322/month individual, 185% FPL
Asset Limits Not assessed.
PA

Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.

Benefits
Vouchers (~$50/season) for fresh produce at approved markets

Frequently Asked Questions about Norbert Personal Care

What neighborhood is Norbert Personal Care in?

Norbert Personal Care is in the Carrick neighborhood of Pittsburgh.

Who is the owner of Norbert Personal Care?

Norbert Personal Care is legally operated by Norbert Inc.

Is Norbert Personal Care in a walkable area?

Norbert Personal Care has a walk score of 51. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Norbert Personal Care?

According to PA state health department records, Norbert Personal Care's license number is 430510.

When does Norbert Personal Care's license expire?

According to PA state health department records, Norbert Personal Care's license expires on December 16, 2026.

What is the occupancy rate at Norbert Personal Care?

Norbert Personal Care's occupancy is 60%.

Are pets allowed at Norbert Personal Care?

No, Norbert Personal Care has a no-pet policy.

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