St. Francis Home

Overview of St. Francis Home

Founded over 85 years ago and RCFE-licensed since 1994, St. Francis Home is a 74-bed assisted living and memory care community at 1718 West Sixth Street in Santa Ana, California. Starting prices range from $2,000 to $5,000 monthly. Operated by the Franciscan Missionary Sisters under administrator Veronica Villalpando, the home serves women aged 62 and older who are ambulatory. Offered are assisted living, memory care, and respite care in a faith-based, mission-driven environment.

The inspection record is well above California’s average. Since 2022, St. Francis Home totaled 4 citations against a California average of 10, with zero complaints filed and zero complaint visits over the same period, compared to state averages of 14 and 13, respectively. The latest inspection was January 2026. No serious citations are on record. Registered nurse hours run 1h 18m per resident day, about 22 percent above California’s average, with weekend RN coverage at 57 minutes, 39 percent above state average.

Volunteer programs are active on-site.

St. Francis Home is built for ambulatory women 62 and older needing faith-centered assisted living or memory care in Orange County. It’s where a Franciscan mission, a clean four-year compliance record, and above-average nursing presence define the care environment.

Facility Direct Line (714) 542-0381 sisters@st-francis-home.org

Staffing hours breakdown

Hours per resident per day — compared to California state averages

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	1h 18m per day	▲ 22% State avg: 1h 4m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	25m per day	▼ 32% State avg: 37m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 34m per day	■ Avg State avg: 2h 33m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 45m per day	■ Avg State avg: 3h 41m per day · National avg: 3h 26m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	57m per day	▲ 39% State avg: 41m per day · National avg: 28m per day

74-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

32 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 78 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate

43%

Lower than the California average: 72.8%

Occupied beds

32 / 74

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

IssuanceJanuary 1, 1994

CountyOrange

St. Francis Home is legally operated by Franciscan Missionary Sisters, and administered by Veronica Villalpando.

Owner NameFranciscan Missionary Sisters

Pets not allowed

Admission CriteriaApplicants must be 62 plus years old and ambulatory.

Minimum Age62

Volunteer Program

Touring HoursOffice Hours: 8:00 AM to 5:00 PM

Starting Price$2,000 - $5,000 per month

Since 2022 · 4 years of data 4 citations 0 complaints 6 total visits 0 complaint visits 4 official inspections

Inspection Score

6 points above the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. California state average

Overall vs. CA average

Latest Inspection January 28, 2026

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	4	10	This facility has 60% fewer total citations than a typical California assisted living residence (4 vs. CA avg 10).↓ 60% better
Citations per year Average citations per year since 2022.	1	2.5	This facility has 60% fewer citations per year than a typical California assisted living residence (1 vs. CA avg 2.5).↓ 60% better
Citations per inspection Average citations per inspection.	0.7	3.3	This facility has 79% fewer citations per inspection than a typical California assisted living residence (0.7 vs. CA avg 3.3).↓ 79% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	6	16	This facility has 63% fewer total visits than a typical California assisted living residence (6 vs. CA avg 16).↓ 63% better
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	0	13	This facility has 100% fewer complaint visits than a typical California assisted living residence (0 vs. CA avg 13).↓ 100% better Rank #1 / 1388 Complaint visits — State benchmarked This home is ranked 1st out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	2	7	This facility has 71% fewer other visits than a typical California assisted living residence (2 vs. CA avg 7).↓ 71% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	4	4	This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	CA Average	vs. CA Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	0	14	This facility has 100% fewer total complaints than a typical California assisted living residence (0 vs. CA avg 14).↓ 100% better
Complaints per year Average complaints per year since 2022.	0	3.5	This facility has 100% fewer complaints per year than a typical California assisted living residence (0 vs. CA avg 3.5).↓ 100% better

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3.0 miles from city center Estimated distance in miles from Santa Ana's city center to St. Francis Home's address, calculated via Google Maps.

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The information below is reported by the California Department of Social Services and Department of Public Health.


Town & Country	AL IL MC NH SNF	Santa Ana (East Memory Lane)	328 Facility 328 CA AVG 104 Rank #45 / 1648	No	67 Facility 67 CA AVG 57 Rank #829 / 2087	64 Facility 64 CA AVG 81 Rank #1246 / 1399	3	28 Facility 28 CA AVG 13 Rank #1237 / 1388	4 Facility 4 CA AVG 3 Rank #829 / 1160	50 Facility 50 CA AVG 13 Rank #22 / 1494	32.9%	A+	Christian And Missionary Alliance	-
Clearwater at North Tustin	AL MC	Santa Ana	124 Facility 124 CA AVG 104 Rank #540 / 1648	Yes	32 Facility 32 CA AVG 57 Rank #1688 / 2087	73 Facility 73 CA AVG 81 Rank #1021 / 1399	3	13 Facility 13 CA AVG 13 Rank #949 / 1388	6 Facility 6 CA AVG 3 Rank #951 / 1160	4 Facility 4 CA AVG 13 Rank #1108 / 1494	90.3%	-	Clearwater At North Tustin, LLC: Csl Berkshire Ope	Studio / 1 Bed / 2 Bed
St. Francis Home	AL	Santa Ana (Santa Anita)	74 Facility 74 CA AVG 104 Rank #964 / 1648	No	78 Facility 78 CA AVG 57 Rank #485 / 2087	87 Facility 87 CA AVG 81 Rank #568 / 1399	4	0 Facility 0 CA AVG 13 Rank #1 / 1388	-	32 Facility 32 CA AVG 13 Rank #108 / 1494	43.2%	-	Franciscan Missionary Sisters	-
Crescent Landing at Garden Grove Memory Care	AL MC	Garden Grove (West Garden Grove)	72 Facility 72 CA AVG 104 Rank #977 / 1648	Yes	75 Facility 75 CA AVG 57 Rank #562 / 2087	85 Facility 85 CA AVG 81 Rank #687 / 1399	2	7 Facility 7 CA AVG 13 Rank #715 / 1388	2 Facility 2 CA AVG 3 Rank #599 / 1160	3 Facility 3 CA AVG 13 Rank #1215 / 1494	73.6%	-	Welltower Tenant Group LLC And Oakmont Mgmt Group LLC	Private / Shared Suite
Ivy Park at Tustin – Santa Ana	AL MC	Santa Ana	70 Facility 70 CA AVG 104 Rank #997 / 1648	Yes	33 Facility 33 CA AVG 57 Rank #1674 / 2087	96 Facility 96 CA AVG 81 Rank #1 / 1399	1	0 Facility 0 CA AVG 13 Rank #1 / 1388	0 Facility 0 CA AVG 3 Rank #1 / 1160	1 Facility 1 CA AVG 13 Rank #1394 / 1494	68.6%	-	Transformer Opco LLC And Oakmont Management Group LLC	Studio / 1 Bed

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

What neighborhood is St. Francis Home in?

St. Francis Home is in the Santa Anita neighborhood of SANTA ANA.

Who is the owner of St. Francis Home?

St. Francis Home is legally operated by Franciscan Missionary Sisters, and administered by Veronica Villalpando.

Is St. Francis Home in a walkable area?

St. Francis Home has a walk score of 78. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at St. Francis Home?

St. Francis Home's occupancy is 43%.

Are pets allowed at St. Francis Home?

No, St. Francis Home has a no-pet policy.

Who is the administrator of St. Francis Home?

Veronica Villalpando is the administrator of St. Francis Home.

How many beds does St. Francis Home have?

St. Francis Home has 74 beds.

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