Live the retirement of your dreams with The Hearth at Drexel, a blissful retreat in Bala Cynwyd, PA, offering assisted living, memory care, and respite care. Beautifully furnished and cozy studio to two-bedroom floor plans are provided in a nurturing and welcoming environment to optimize residents’ comfort and familiarity. Secured and specialized memory care units are also available for those with cognitive conditions. A responsible and well-trained team helps with residents’ needs 24/, providing exceptional and personalized care.
There’s no need to worry about recreation and wellness, with the community’s thoughtfully curated calendar of activities and naturally lit communal spaces. Here, residents enjoy restaurant-style dining with delicious and well-balanced meals, alongside delightful snacks, catering to dietary needs and preferences. With its well-maintained landscapes and beautiful gardens, residents enjoy the utmost care they deserve.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
85Smaller home · May offer a more intimate, personalized care environment.
Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Occupancy between 85% and 95% suggests balanced demand.
The Hearth at Drexel is legally operated by Mary J Drexel Home.
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
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Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 81 | 63 | This facility has 29% more total citations than a typical Pennsylvania assisted living residence (81 vs. PA avg 63).↑ 29% worse Rank #381 / 478 Total citations — State benchmarked This home is ranked 381st out of 478 homes we track in Pennsylvania for total citations. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
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Citations per inspection
Average citations per inspection.
| 5.8 | 5.05 | This facility has 15% more citations per inspection than a typical Pennsylvania assisted living residence (5.8 vs. PA avg 5.05).↑ 15% worse Rank #358 / 478 Citations per inspection — State benchmarked This home is ranked 358th out of 478 homes we track in Pennsylvania for citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 14 | 11 | This facility has had 27% more total inspections than the Pennsylvania average (14 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↑ 27% more |
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Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 10 | 8 | This facility has 25% more inspections with citations than a typical Pennsylvania assisted living residence (10 vs. PA avg 8).↑ 25% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 71% | 67% | This facility has 4 percentage points higher inspection citation rate than a typical Pennsylvania assisted living residence (71% vs. PA avg 67%).↑ 4% worse Rank #273 / 478 Inspection citation rate — State benchmarked This home is ranked 273rd out of 478 homes we track in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 4 | 4 | This facility has total complaints in line with the Pennsylvania average (4 vs. PA avg 4).— At avg Rank #298 / 478 Total complaints — State benchmarked This home is ranked 298th out of 478 homes we track in Pennsylvania for complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
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Complaints per year
Average complaints per year since 2021.
| 0.8 | 0.8 | This facility has complaints per year in line with the Pennsylvania average (0.8 vs. PA avg 0.8).— At avg |
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 2-story
Beauty Services
Housekeeping Services
Social and Recreational Activities
0.5 miles from city center
Estimated distance in miles from Bala Cynwyd's city center to The Hearth at Drexel's address, calculated via Google Maps.
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Info below is compiled from the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Rank badges are statewide: each community is ranked against every PA community we track that reports that metric, not just the 5 on this page. See how we rank facilities
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
RH (Retirement Home):
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Number of inspections triggered by complaints or allegations. Useful for spotting facilities that receive frequent complaint-driven scrutiny.
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Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
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Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
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Total daily staff count from Pennsylvania inspection/licensing data (headcount snapshot), when reported.
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The total number of staff employed per resident. A number greater than or = to 1 is a positive care signal.
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Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Sunrise of Abington | RH AL HOS IL MC | Abington | 110 | Yes | 57 | Szr Abington Al Opco LLC | 15 | 6
Facility
6
PA AVG
4
Rank
#376 / 478 | 67%
Facility
67%
PA AVG
67.4%
Rank
#214 / 478 | 95
Facility
95
PA AVG
63
Rank
#398 / 478 | 6.3
Facility
6.3
PA AVG
5.1
Rank
#371 / 478 | For-Profit | 109
Facility
109
PA AVG
76.9
Rank
#79 / 357 | 1.47 | 65.5% | Studio / 1 Bed / 2 Bed | A+ |
| Sunrise of Lafayette Hill | RH AL HOS MC | Lafayette Hill | 105 | Yes | 59 | Welltower Opco Group LLC | 20 | 4
Facility
4
PA AVG
4
Rank
#298 / 478 | 70%
Facility
70%
PA AVG
67.4%
Rank
#262 / 478 | 46
Facility
46
PA AVG
63
Rank
#269 / 478 | 2.3
Facility
2.3
PA AVG
5.1
Rank
#98 / 478 | For-Profit | 114
Facility
114
PA AVG
76.9
Rank
#62 / 357 | 1.68 | 64.8% | Studio / 1 Bed / 2 Bed | A+ |
| Sunrise of Dresher | RH AL MC RC | Dresher | 105 | Yes | 45 | Hcri Sun III Tenant LP | 13 | 3
Facility
3
PA AVG
4
Rank
#242 / 478 | 77%
Facility
77%
PA AVG
67.4%
Rank
#331 / 478 | 57
Facility
57
PA AVG
63
Rank
#308 / 478 | 4.4
Facility
4.4
PA AVG
5.1
Rank
#268 / 478 | For-Profit | 96
Facility
96
PA AVG
76.9
Rank
#112 / 357 | 1.57 | 62.9% | Studio / 1 Bed / 2 Bed | A- |
| Sunrise of Haverford | RH AL HOS MC | Haverford | 98 | Yes | 82 | Szr Haverford Al Opco LLC | 13 | 8
Facility
8
PA AVG
4
Rank
#430 / 478 | 62%
Facility
62%
PA AVG
67.4%
Rank
#176 / 478 | 61
Facility
61
PA AVG
63
Rank
#328 / 478 | 4.7
Facility
4.7
PA AVG
5.1
Rank
#289 / 478 | For-Profit | 84
Facility
84
PA AVG
76.9
Rank
#135 / 357 | 1.75 | 49.0% | Studio / 1 Bed / 2 Bed | A+ |
| The Hearth at Drexel | RH AL MC RC | Bala Cynwyd | 85 | Yes | 58 | Mary J Drexel Home | 14 | 4
Facility
4
PA AVG
4
Rank
#298 / 478 | 71%
Facility
71%
PA AVG
67.4%
Rank
#273 / 478 | 81
Facility
81
PA AVG
63
Rank
#381 / 478 | 5.8
Facility
5.8
PA AVG
5.1
Rank
#358 / 478 | Non-Profit | 115
Facility
115
PA AVG
76.9
Rank
#57 / 357 | 1.55 | 87.1% | Studio / 1 Bed / 2 Bed | - |
The Hearth at Drexel is located in Bala Cynwyd, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
The Hearth at Drexel is legally operated by Mary J Drexel Home.
The Hearth at Drexel has a walk score of 58. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to PA state health department records, The Hearth at Drexel's license number is 140620.
According to PA state health department records, The Hearth at Drexel's license expires on June 18, 2027.
The Hearth at Drexel's occupancy is 87.1%.
Yes, The Hearth at Drexel allows residents to bring their pets.
The Hearth at Drexel is registered as a non-profit in PA.
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