The Preserve at Woodland Hills Assisted Living & Memory Care
Providing top-tier care across Los Angeles, CA, the Preserve at Woodland Hills is a paradisal senior living community that focuses on assisted living and memory care. The community features an award-winning Spark research-based program, that ensures the residents feel needed and stay productive. Furthermore, the program highlights four fundamental needs such as social, skills-focused, procedural memory, and progression and goal setting. A beautiful and serene residence where seniors may spend their meaningful time.
The Preserve at Woodland Hills offers pleasing and spacious apartments with a range of floor plans including private rooms with private baths and private bedrooms with shared baths. The community serves special delicacies and gourmet dining that satisfy residents’ cravings. With the residents’ enjoyment and wellness in mind, the Preserve at Woodland Hills amenities include activity rooms, outdoor patios, relaxing walkways, a movie theater, and a grand piano.
About this community
Occupancy
The Preserve at Woodland Hills Assisted Living & Memory Care is legally operated by Welbrook Woodland Hills Opco Llc;woodland Hills Mc, and administrated by Susan Weisbarth.
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. California state average• Total citations (310% above)
• Serious citations (Type A) (833% above)
• Moderate citations (Type B) (225% above)
• Citations per year (310% above)
• Total visits (238% above)
• Complaint visits (154% above)
• Other visits (143% above)
• Complaint investigations (150% above) 1 At Avg Metrics at California average:
• Official inspections (at CA avg) 1 Better Metrics better than California average:
• Citations per inspection (76% below)
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
| 41 | 10 | This facility has 310% more total citations than a typical California assisted living residence (41 vs. CA avg 10).↑ 310% worse |
|
Serious citations (Type A)
| 28 | 3 | This facility has 833% more serious citations (type a) than a typical California assisted living residence (28 vs. CA avg 3).↑ 833% worse Rank #1158 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 1158th out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool. |
|
Moderate citations (Type B)
| 13 | 4 | This facility has 225% more moderate citations (type b) than a typical California assisted living residence (13 vs. CA avg 4).↑ 225% worse |
|
Citations per year
| 8.2 | 2 | This facility has 310% more citations per year than a typical California assisted living residence (8.2 vs. CA avg 2).↑ 310% worse |
|
Citations per inspection
| 0.8 | 3.3 | This facility has 76% fewer citations per inspection than a typical California assisted living residence (0.8 vs. CA avg 3.3).↓ 76% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
| 54 | 16 | This facility has 238% more total visits than a typical California assisted living residence (54 vs. CA avg 16).↑ 238% worse |
|
Complaint visits
| 33 | 13 | This facility has 154% more complaint visits than a typical California assisted living residence (33 vs. CA avg 13).↑ 154% worse Rank #1282 / 1397 Complaint visits — State benchmarked This home is ranked 1282nd out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. |
|
Other visits
| 17 | 7 | This facility has 143% more other visits than a typical California assisted living residence (17 vs. CA avg 7).↑ 143% worse |
|
Official inspections
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg |
|
Complaint investigations
| 25 | 10 | This facility has 150% more complaint investigations than a typical California assisted living residence (25 vs. CA avg 10).↑ 150% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on March 11, 2026 found no deficiencies and unsubstantiated complaints regarding resident gifts and pressure ulcers.
- The July 25, 2025 annual inspection cited four deficiencies including lack of call systems, improper water temperature, restricted item access, and slow staff response posing immediate health and safety risks.
- Multiple complaint investigations in 2024 and 2025 substantiated medication errors, elopements, and admission documentation failures, but corrective actions and staff training were implemented with some civil penalties assessed.
What does this home offer?
Minimum Age: 60 Years Old
Housing Options: Private Rooms
Building Type: Single-story
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Places of interest near The Preserve at Woodland Hills Assisted Living & Memory Care
2.0 miles from city center
Estimated distance in miles from Woodland Hills's city center to The Preserve at Woodland Hills Assisted Living & Memory Care's address, calculated via Google Maps.
— 1.36 miles to nearest hospital (UCLA West Valley Medical Center)
Calculate Travel Distance to The Preserve at Woodland Hills Assisted Living & Memory Care
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Financial Assistance for
Assisted Living in California
The Preserve at Woodland Hills Assisted Living & Memory Care is located in Woodland Hills, California.
Here are the financial assistance programs available to residents in California.
Compare Assisted Living around California
The information below is reported by the California Department of Social Services and Department of Public Health.
| Reata Glen |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Mission Viejo | 840
Facility
840
CA AVG
103
Rank
#2 / 1657 | No |
2
Facility
2
CA AVG
57
Rank
#2044 / 2092 | 96
Facility
96
CA AVG
81
Rank
#1 / 1401 | 4 | 0
Facility
0
CA AVG
13
Rank
#1 / 1397 | 0
Facility
0
CA AVG
3
Rank
#1 / 1164 | 12
Facility
12
CA AVG
13
Rank
#569 / 1487 |
80.6%
Facility
80.6%
CA AVG
74.8%
Rank
#584 / 1368 | B- | Reat Glen Orange County Ccrc | Private Rooms |
| GlenBrook Health Center |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Carlsbad | 95
Facility
95
CA AVG
103
Rank
#813 / 1657 | No |
57
Facility
57
CA AVG
57
Rank
#1157 / 2092 | 95
Facility
95
CA AVG
81
Rank
#108 / 1401 | 4 | 2
Facility
2
CA AVG
13
Rank
#324 / 1397 | 0
Facility
0
CA AVG
3
Rank
#1 / 1164 | 22
Facility
22
CA AVG
13
Rank
#313 / 1487 |
64.2%
Facility
64.2%
CA AVG
74.8%
Rank
#1020 / 1368 | - | Glenbrook Hc LLC/Life Services LLC | Private Rooms |
| Ivy Park at La Palma |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | La Palma | 80
Facility
80
CA AVG
103
Rank
#916 / 1657 | Yes |
61
Facility
61
CA AVG
57
Rank
#1013 / 2092 | 93
Facility
93
CA AVG
81
Rank
#242 / 1401 | 1 | 0
Facility
0
CA AVG
13
Rank
#1 / 1397 | 1
Facility
1
CA AVG
3
Rank
#413 / 1164 | 1
Facility
1
CA AVG
13
Rank
#1391 / 1487 |
87.5%
Facility
87.5%
CA AVG
74.8%
Rank
#331 / 1368 | - | Transformer Opco LLC;Oakmont Management Group LLC | Private Rooms |
| OakView Health Center |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Thousand Oaks (Mountclef Village) | 63
Facility
63
CA AVG
103
Rank
#1063 / 1657 | No |
20
Facility
20
CA AVG
57
Rank
#1846 / 2092 | 89
Facility
89
CA AVG
81
Rank
#461 / 1401 | 5 | 4
Facility
4
CA AVG
13
Rank
#529 / 1397 | 2
Facility
2
CA AVG
3
Rank
#600 / 1164 | 18
Facility
18
CA AVG
13
Rank
#428 / 1487 |
79.4%
Facility
79.4%
CA AVG
74.8%
Rank
#608 / 1368 | A+ | Oakview Hc LLC | Private / Semi-Private Rooms |
| The Preserve at Woodland Hills Assisted Living & Memory Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Woodland Hills | 60
Facility
60
CA AVG
103
Rank
#1071 / 1657 | No |
60
Facility
60
CA AVG
57
Rank
#1050 / 2092 | 59
Facility
59
CA AVG
81
Rank
#1301 / 1401 | 4 | 33
Facility
33
CA AVG
13
Rank
#1282 / 1397 | 28
Facility
28
CA AVG
3
Rank
#1158 / 1164 | 4
Facility
4
CA AVG
13
Rank
#1100 / 1487 |
76.7%
Facility
76.7%
CA AVG
74.8%
Rank
#677 / 1368 | - | Welbrook Woodland Hills Opco LLC;Woodland Hills Mc | Private Rooms |
Frequently Asked Questions about The Preserve at Woodland Hills Assisted Living & Memory Care
What neighborhood is The Preserve at Woodland Hills Assisted Living & Memory Care in?
The Preserve at Woodland Hills Assisted Living & Memory Care is in the Woodland Hills neighborhood of Woodland Hills.
Who is the owner of The Preserve at Woodland Hills Assisted Living & Memory Care?
The legal owner and operator of The Preserve at Woodland Hills Assisted Living & Memory Care is Welbrook Woodland Hills Opco Llc;Woodland Hills Mc.
Is The Preserve at Woodland Hills Assisted Living & Memory Care in a walkable area?
The Preserve at Woodland Hills Assisted Living & Memory Care has a walk score of 60. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the occupancy rate at The Preserve at Woodland Hills Assisted Living & Memory Care?
The Preserve at Woodland Hills Assisted Living & Memory Care's occupancy is 77%.
Who is the administrator of The Preserve at Woodland Hills Assisted Living & Memory Care?
Susan Weisbarth is the administrator of The Preserve at Woodland Hills Assisted Living & Memory Care.
How many beds does The Preserve at Woodland Hills Assisted Living & Memory Care have?
The Preserve at Woodland Hills Assisted Living & Memory Care has 60 beds.
Has The Preserve at Woodland Hills Assisted Living & Memory Care had any recent deficiencies or citations?
The Preserve at Woodland Hills Assisted Living & Memory Care has had 41 recently reported deficiencies.
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