Woodland Heights
Assisted Living, Independent Living, Memory Care & Respite Care · Williamsport, PA
Woodland Heights
Assisted Living, Independent Living, Memory Care & Respite Care · Williamsport, PA
Overview of Woodland Heights
Woodland Heights is a senior living community in the Big Rock Township area of Little Rock, Arkansas, part of the Phoenix Senior Living family. The community offers assisted living, independent living, memory care, and respite care, giving families a range of options as a resident’s needs change over time. It sits about 5.5 miles from downtown Little Rock and roughly 1.15 miles from Baptist Health Medical Center-Little Rock, with a Walk Score of 40, meaning it’s somewhat walkable but most errands still call for a car.
The three-story building offers studio, one-bedroom, and two-bedroom apartments, each with large windows, a kitchenette, wireless internet, individual temperature control, and an in-unit emergency alert system. Safety features throughout the community include a 24/7 emergency call system, call buttons, and railings and banisters in common areas, and healthcare services are supervised by a registered nurse.
Residents have access to a fitness center, pool, billiards room, library, salon, and walking paths, along with covered parking and transportation service. Daily support includes 24-hour staffing, housekeeping, laundry and linen service, and personal care, and the community participates in a wellness program for residents. Pets are welcome, and the memory care program is built around creating a familiar, comforting environment that supports purposeful daily living for residents regardless of background.
Chanta Cooper serves as Executive Director, bringing more than a decade of nursing and leadership experience to the role since joining the community in 2018. Programs at Woodland Heights include Personalized Assisted Living and Personalized Senior Home Healthcare, along with a pet-friendly assisted living option and the community’s branded Enhanced Living program, reflecting an emphasis on individualized care within a structured residential setting.
Staffing hours
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Hours per resident per day vs Pennsylvania averages
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
36m
−25% State avg: 48m per day · National avg: 42m per day
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
1h 9m
+25% State avg: 55m per day · National avg: 52m per day
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 34m
+15% State avg: 2h 14m per day · National avg: 2h 24m per day
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 50m
+7% State avg: 3h 35m per day · National avg: 3h 30m per day
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
3m
−47% State avg: 6m per day · National avg: 4m per day
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
18m
−46% State avg: 33m per day · National avg: 29m per day
3 of 6 metrics below state avg
Capacity and availability
Residents per day
24
124-bed community Rank #111 / 552Bed count — State benchmarkedThis home is ranked 111th out of 552 homes we track in Pennsylvania for bed count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 88 / 100 Rank #36 / 657Walk Score — State benchmarkedThis home is ranked 36th out of 657 homes we track in Pennsylvania for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Facility TypePersonal Care Homes
IssuanceSeptember 19, 2025
ExpirationSeptember 19, 2026
CountyLycoming
License LevelFULL
License Number200630
CMS Certification Number395678
Woodland Heights is legally operated by Williamsport Home, Inc.
Owner NameWilliamsport Home, Inc
Profit StatusNonprofit
Respite Care
Pets not allowed
Salon
Spa
Fitness Center
Swimming Pool
Laundry
Transportation
Chapel
Library
Parking
Dining
Game Room
Specific ProgramsRespite Stays
Inspection History
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
Waivers
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This Facility
PA Average
vs. PA Avg-
0vs 0.9 avg↓ 100% fewer than PA avg
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. PA average
2 Worse
Metrics worse than Pennsylvania average:
• Citations per inspection (17% above)
• Inspection citation rate (28% above) 4 Better Metrics better than Pennsylvania average:
• Total citations (35% below)
• Inspections with citations (25% below)
• Total complaints (75% below)
• Complaints per year (75% below)
• Citations per inspection (17% above)
• Inspection citation rate (28% above) 4 Better Metrics better than Pennsylvania average:
• Total citations (35% below)
• Inspections with citations (25% below)
• Total complaints (75% below)
• Complaints per year (75% below)
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 41 | 63 | This facility has 35% fewer total citations than a typical Pennsylvania assisted living residence (41 vs. PA avg 63).↓ 35% better Rank #246 / 478 Total citations — State benchmarked This home is ranked 246th out of 478 homes we track in Pennsylvania for total citations. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Citations per inspection
Average citations per inspection.
| 5.9 | 5.05 | This facility has 17% more citations per inspection than a typical Pennsylvania assisted living residence (5.9 vs. PA avg 5.05).↑ 17% worse Rank #363 / 478 Citations per inspection — State benchmarked This home is ranked 363rd out of 478 homes we track in Pennsylvania for citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 7 | 11 | This facility has had 36% fewer total inspections than the Pennsylvania average (7 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↓ 36% fewer |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 6 | 8 | This facility has 25% fewer inspections with citations than a typical Pennsylvania assisted living residence (6 vs. PA avg 8).↓ 25% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 86% | 67% | This facility has 19 percentage points higher inspection citation rate than a typical Pennsylvania assisted living residence (86% vs. PA avg 67%).↑ 19% worse Rank #410 / 478 Inspection citation rate — State benchmarked This home is ranked 410th out of 478 homes we track in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 1 | 4 | This facility has 75% fewer total complaints than a typical Pennsylvania assisted living residence (1 vs. PA avg 4).↓ 75% better Rank #1 / 478 Total complaints — State benchmarked This home is ranked 1st out of 478 homes we track in Pennsylvania for complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Complaints per year
Average complaints per year since 2021.
| 0.2 | 0.8 | This facility has 75% fewer complaints per year than a typical Pennsylvania assisted living residence (0.2 vs. PA avg 0.8).↓ 75% better |
Living Spaces & Floor Plans for Woodland Heights
Places of interest near Woodland Heights
0.0 miles from city center
Estimated distance in miles from Williamsport's city center to Woodland Heights's address, calculated via Google Maps.
Calculate Travel Distance to Woodland Heights
Add your location
Compare Assisted Living around the area
Info below is compiled from the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
RESC (Residential Care):
Personal care and daily-living support in a smaller, more intimate residential setting.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
|
City and state of the facility. Used for mapping and state-average comparisons.
|
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Number of inspections triggered by complaints or allegations. Useful for spotting facilities that receive frequent complaint-driven scrutiny.
|
Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
|
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
|
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
|
Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
|
Total daily staff count from Pennsylvania inspection/licensing data (headcount snapshot), when reported.
|
The total number of staff employed per resident. A number greater than or = to 1 is a positive care signal.
|
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
|
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Country Meadows Retirement Community | AL HOS IL MC NH RC SNF | Hershey | 190
Facility
190
PA AVG
94
Rank
#21 / 552 | Yes |
49
Facility
49
PA AVG
47
Rank
#292 / 657 | Country Meadows Of Hershey Associates | 5 | 2
Facility
2
PA AVG
4
Rank
#184 / 478 | 80%
Facility
80%
PA AVG
67.4%
Rank
#358 / 478 | 13
Facility
13
PA AVG
63
Rank
#67 / 478 | 2.6
Facility
2.6
PA AVG
5.1
Rank
#133 / 478 | For-Profit | 183
Facility
183
PA AVG
76.9
Rank
#3 / 357 | 1.34 |
66.8%
Facility
66.8%
PA AVG
69.7%
Rank
#290 / 494 | Studio / Alcove / 1 Bed | A+ |
| Providence Place Senior Living of Chambersburg | AL IL MC | Chambersburg | 187
Facility
187
PA AVG
94
Rank
#24 / 552 | Yes |
28
Facility
28
PA AVG
47
Rank
#480 / 657 | Providence Place Of Chambersburg Associates | 5 | 1
Facility
1
PA AVG
4
Rank
#108 / 478 | 40%
Facility
40%
PA AVG
67.4%
Rank
#31 / 478 | 8
Facility
8
PA AVG
63
Rank
#32 / 478 | 1.6
Facility
1.6
PA AVG
5.1
Rank
#45 / 478 | For-Profit | 164
Facility
164
PA AVG
76.9
Rank
#9 / 357 | 1.52 |
57.8%
Facility
57.8%
PA AVG
69.7%
Rank
#368 / 494 | Studio / 1 Bed / 2 Bed | - |
| Brookdale Latrobe | AL MC RESC | Latrobe (Unity Township) | 150
Facility
150
PA AVG
94
Rank
#51 / 552 | Yes |
7
Facility
7
PA AVG
47
Rank
#621 / 657 | Emeritus Corporation | 8 | 1
Facility
1
PA AVG
4
Rank
#108 / 478 | 38%
Facility
38%
PA AVG
67.4%
Rank
#27 / 478 | 18
Facility
18
PA AVG
63
Rank
#92 / 478 | 2.3
Facility
2.3
PA AVG
5.1
Rank
#98 / 478 | For-Profit | 93
Facility
93
PA AVG
76.9
Rank
#119 / 357 | 1.39 |
44.7%
Facility
44.7%
PA AVG
69.7%
Rank
#455 / 494 | Private Rooms / Semi-Private Rooms | A+ |
| Woodland Heights | AL IL MC RC | Williamsport | 124
Facility
124
PA AVG
94
Rank
#111 / 552 | No |
88
Facility
88
PA AVG
47
Rank
#36 / 657 | Williamsport Home, Inc | 7 | 0
Facility
0
PA AVG
4
Rank
#1 / 478 | 86%
Facility
86%
PA AVG
67.4%
Rank
#410 / 478 | 41
Facility
41
PA AVG
63
Rank
#246 / 478 | 5.9
Facility
5.9
PA AVG
5.1
Rank
#363 / 478 | Non-Profit | - | - | - | - | - |
| SouthWoods by New Perspective | AL MC | Titusville | 52
Facility
52
PA AVG
94
Rank
#430 / 552 | Yes |
82
Facility
82
PA AVG
47
Rank
#67 / 657 | Titusville Ops LLC | 5 | 1
Facility
1
PA AVG
4
Rank
#108 / 478 | 20%
Facility
20%
PA AVG
67.4%
Rank
#12 / 478 | 1
Facility
1
PA AVG
63
Rank
#11 / 478 | 0.2
Facility
0.2
PA AVG
5.1
Rank
#11 / 478 | For-Profit | 47
Facility
47
PA AVG
76.9
Rank
#264 / 357 | 1.15 |
86.5%
Facility
86.5%
PA AVG
69.7%
Rank
#88 / 494 | Studio / 1 Bed | A+ |
Frequently Asked Questions about Woodland Heights
Who is the owner of Woodland Heights?
Woodland Heights is legally operated by Williamsport Home, Inc.
Is Woodland Heights in a walkable area?
Woodland Heights has a walk score of 88. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Woodland Heights?
According to PA state health department records, Woodland Heights's license number is 200630.
When does Woodland Heights's license expire?
According to PA state health department records, Woodland Heights's license expires on September 19, 2026.
Does Woodland Heights have different floorplan options?
Yes — see the floorplan options available at Woodland Heights on this page.
Are pets allowed at Woodland Heights?
No, Woodland Heights has a no-pet policy.
Does Woodland Heights operate as a for-profit or non-profit?
Woodland Heights is registered as a non-profit in PA.
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