Wyndham Lakes Jacksonville
Assisted Living, Independent Living, Memory Care & Respite Care · Jacksonville, FL

Wyndham Lakes Jacksonville

Assisted Living, Independent Living, Memory Care & Respite Care · Jacksonville, FL
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Wyndham Lakes Jacksonville accepts Medicaid.

Overview of Wyndham Lakes Jacksonville

Wyndham Lakes Jacksonville is a 258-bed skilled nursing facility located in Jacksonville, Florida, under the management of operator JV LTC Holdings LLC and administrator Danielle Ashby. The multi-tier campus coordinates independent living, assisted living, memory care, and post-acute rehabilitation tracks, maintaining a high occupancy rate of 92.1%. Positioned near local resources in a highly walkable urban neighborhood featuring a Walk Score of 94, the facility serves a blend of short-term Medicare rehabilitation patients and long-term Medicaid residents.

Government compliance profiles managed by the Florida Agency for Health Care Administration track a steady regulatory history, noting 42 total deficiencies across 42 evaluations over more than ten years. This operational baseline represents an annual average of 2.3 citations, which remains 50% below the broader Florida state norm. State field examiners during an October 2025 routine review identified two minor issues regarding resident rights and staff medication training, while an earlier April 2022 review cited three omissions in corporate risk management and background screening procedures. In contrast, separate complaint audits conducted during 2023 and 2024 were finalized with a citations-per-inspection rate of zero. While the operator has been assessed six historical fines amounting to $27,500, public registries indicate an absence of critical immediate jeopardy citations or severe enforcement bans.

Regarding clinical operations, internal nursing teams deliver an average of 4 hours and 8 minutes of direct resident care daily, tracking just under the state standard. On-site staff members supervise medication delivery, administer personal care, and guide physical rehabilitation routines. The community infrastructure is pet-friendly and integrates an indoor movie theater, a coffee bar, and secure outdoor gardens. Daily life involves chef-prepared meals alongside a recreational calendar featuring physical fitness classes, scriptural studies, and cognitive training games.

Older adults requiring short-term medical recovery or transition care after a hospital stay can look to this high-occupancy community’s established rehabilitation frameworks. Typical Medicare admissions utilize the facility for an average of 16 days, whereas long-term Medicaid placement clients maintain an average residency of ten months.

Bed community size
258-bed community Rank #11 / 1058Bed count — State benchmarkedThis home is ranked 11th out of 1,058 homes we track in Florida for bed count. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 94 / 100 Rank #19 / 1427Walk Score — State benchmarkedThis home is ranked 19th out of 1,427 homes we track in Florida for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Florida facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

About this community

License Details

Facility TypeAssisted Living Facility
IssuanceFebruary 6, 2025
ExpirationMay 2, 2027
CountyDuval
License Number5572
RCFE NumberAL5572

Ownership & Operating Entity

Wyndham Lakes Jacksonville is legally operated by Pacifica Augustine Road, LLC, and administered by Danielle Ashby.

Management CompanyWYNDHAM LAKES MGR LLC
Owner NamePacifica Augustine Road, LLC
Profit StatusFor-profit

Type Of Units

Private
258 units
Total beds
258 units

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

Creole English Portuguese Sign Language Spanish

Therapy & Rehabilitation

1 service
Respite Care

Amenities & Lifestyle

Pet Friendly
Movie Theater
Garden
Fitness Center
Game Room
Bingo
Coffee Bar
Inviting Sitting Areas
Bible Study
Activitiesexercise classes, local outings, games
Specific Programs55+ Apartments, Financial Planning, Services and Amenities

Contact Wyndham Lakes Jacksonville

Inspection History

In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.

Since 2014 · 12 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 42 citations 42 inspections 6 fines $27.5K fined
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. The score below shows how many points this facility sits above or below the typical Florida assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

12 points below the Florida average for assisted living residences (83/100)

Rank #749 / 901 in Florida Inspection Score — State benchmarked This home is ranked 749th out of 901 homes we track in Florida for inspection score. Shows this facility's inspection score compared to the Florida average among 901 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. This is a proprietary Assisted Living Magazine score. Inspection score: 71 out of 100. Letter grade C-. 12 points below the Florida average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2014 vs. Florida state average
Overall vs. FL average 2 Worse Metrics worse than Florida average:
• Total citations (27% above)
• Inspections with citations (50% above)
2 Better Metrics better than Florida average:
• Citations per inspection (23% below)
• Inspection citation rate (8% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityFL Averagevs. FL Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 4233 This facility has 27% more total citations than a typical Florida assisted living residence (42 vs. FL avg 33).↑ 27% worse Rank #631 / 906 Total citations — State benchmarked This home is ranked 631st out of 906 homes we track in Florida for total citations. Shows this facility's total citations compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Citations per inspection Info Average citations per inspection. 1.01.3 This facility has 23% fewer citations per inspection than a typical Florida assisted living residence (1 vs. FL avg 1.3).↓ 23% better Rank #153 / 906 Citations per inspection — State benchmarked This home is ranked 153rd out of 906 homes we track in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityFL Averagevs. FL Avg
Total inspections Info Combined count of all inspections conducted at this facility. 4226 This facility has had 62% more total inspections than the Florida average (42 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↑ 62% more
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 2416 This facility has 50% more inspections with citations than a typical Florida assisted living residence (24 vs. FL avg 16).↑ 50% worse
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 57%62% This facility has 5 percentage points lower inspection citation rate than a typical Florida assisted living residence (57% vs. FL avg 62%).↓ 5% better Rank #444 / 906 Inspection citation rate — State benchmarked This home is ranked 444th out of 906 homes we track in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Activities in this home

Places of interest near Wyndham Lakes Jacksonville

Address 0.0 miles from city center Info Estimated distance in miles from Jacksonville's city center to Wyndham Lakes Jacksonville's address, calculated via Google Maps.

Calculate Travel Distance to Wyndham Lakes Jacksonville

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Address

Compare Assisted Living around Jacksonville

Info below is compiled from the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. See the benchmark below for the typical Florida score; higher is better. This is a proprietary Assisted Living Magazine score.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
Total monetary fines or penalties in the reporting window from the state source. A single large fine can dominate this figure.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Wyndham Lakes Jacksonville
AL
IL
MC
RC
Jacksonville
258
Facility 258
FL AVG 88
Rank #11 / 1,058
Yes
94
Facility 94
FL AVG 42
Rank #19 / 1,427
Pacifica Augustine Road, LLC
71
Facility 71
FL AVG 83
Rank #749 / 901
42
57%
Facility 57%
FL AVG 61.5%
Rank #444 / 906
42
Facility 42
FL AVG 33
Rank #631 / 906
1.0
Facility 1.0
FL AVG 1.3
Rank #153 / 906
For-Profit$27,500Danielle Ashby--
Brookdale Mandarin
AL
IL
Jacksonville (Southwood)
170
Facility 170
FL AVG 88
Rank #92 / 1,058
Yes
58
Facility 58
FL AVG 42
Rank #382 / 1,427
Summerville At Mandarin LLC
79
Facility 79
FL AVG 83
Rank #612 / 901
34
59%
Facility 59%
FL AVG 61.5%
Rank #489 / 906
25
Facility 25
FL AVG 33
Rank #389 / 906
0.7
Facility 0.7
FL AVG 1.3
Rank #3 / 906
For-Profit$9,450Katrina WilliamsStudio / 1 Bed / 2 BedA+
Cypress Village
AL
IL
MC
NH
RC
SNF
Jacksonville (Southside)
112
Facility 112
FL AVG 88
Rank #359 / 1,058
Yes
13
Facility 13
FL AVG 42
Rank #1,203 / 1,427
Ccrc Opco - Cypress Village, LLC
91
Facility 91
FL AVG 83
Rank #287 / 901
22
45%
Facility 45%
FL AVG 61.5%
Rank #277 / 906
29
Facility 29
FL AVG 33
Rank #451 / 906
1.3
Facility 1.3
FL AVG 1.3
Rank #540 / 906
For-Profit$500William Rouse1 bed / 2 bed-
Starling at San Jose
AL
MC
RC
Jacksonville (Craven)
100
Facility 100
FL AVG 88
Rank #433 / 1,058
No
51
Facility 51
FL AVG 42
Rank #504 / 1,427
Jax Sj Sh Opco LLC
95
Facility 95
FL AVG 83
Rank #129 / 901
18
28%
Facility 28%
FL AVG 61.5%
Rank #116 / 906
17
Facility 17
FL AVG 33
Rank #233 / 906
0.9
Facility 0.9
FL AVG 1.3
Rank #50 / 906
For-Profit$500Shelly Jones-C-
Westminster Woods on Julington Creek
AL
IL
MC
NH
SNF
Fruit Cove (Saint Johns)
80
Facility 80
FL AVG 88
Rank #570 / 1,058
Yes
47
Facility 47
FL AVG 42
Rank #571 / 1,427
Wesley Manor, Inc
93
Facility 93
FL AVG 83
Rank #205 / 901
21
57%
Facility 57%
FL AVG 61.5%
Rank #444 / 906
23
Facility 23
FL AVG 33
Rank #349 / 906
1.1
Facility 1.1
FL AVG 1.3
Rank #315 / 906
Non-Profit-David Berlin-C-

Financial Assistance for
Assisted Living in Florida

Wyndham Lakes Jacksonville is located in JACKSONVILLE, Florida.
Here are the financial assistance programs available to residents in Florida.

Get Financial aid guidance

Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled
General Florida resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
FL

High demand; waitlists common.

Benefits
In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+
General Florida resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $5,000 individual
FL

Limited funding; regional variation.

Benefits
Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+
General Florida resident, at risk of nursing home placement; caregiver must be approved.
Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds
Asset Limits ~$2,000 (individual); varies by case manager discretion.
FL

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits
Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+
General Florida resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled
General Florida resident, living in approved facility, receiving SSI or low-income.
Income Limits (2025) ~$1,004/month individual, including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific facility types; ~$78.40/month max supplement.

Benefits
Cash payment (~$78.40/month) for room/board or personal needs in facilities

Frequently Asked Questions about Wyndham Lakes Jacksonville

What languages are spoken at Wyndham Lakes Jacksonville?

The team at Wyndham Lakes Jacksonville speaks Creole, English, Portuguese, Sign Language, and Spanish.

Who is the owner of Wyndham Lakes Jacksonville?

Wyndham Lakes Jacksonville is legally operated by Pacifica Augustine Road, LLC, and administered by Danielle Ashby.

Is Wyndham Lakes Jacksonville in a walkable area?

Wyndham Lakes Jacksonville has a walk score of 94. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

What is the license number of Wyndham Lakes Jacksonville?

According to FL state health department records, Wyndham Lakes Jacksonville's license number is 5572.

When does Wyndham Lakes Jacksonville's license expire?

According to FL state health department records, Wyndham Lakes Jacksonville's license expires on May 2, 2027.

Are pets allowed at Wyndham Lakes Jacksonville?

Yes, Wyndham Lakes Jacksonville allows residents to bring their pets.

What payment types does Wyndham Lakes Jacksonville accept?

Wyndham Lakes Jacksonville accepts Medicaid and Other.

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