
Wyndham Lakes Jacksonville
Assisted Living, Independent Living, Memory Care & Respite Care · Jacksonville, FL
Wyndham Lakes Jacksonville
Assisted Living, Independent Living, Memory Care & Respite Care · Jacksonville, FL
Wyndham Lakes Jacksonville is a 258-bed skilled nursing facility located in Jacksonville, Florida, under the management of operator JV LTC Holdings LLC and administrator Danielle Ashby. The multi-tier campus coordinates independent living, assisted living, memory care, and post-acute rehabilitation tracks, maintaining a high occupancy rate of 92.1%. Positioned near local resources in a highly walkable urban neighborhood featuring a Walk Score of 94, the facility serves a blend of short-term Medicare rehabilitation patients and long-term Medicaid residents.
Government compliance profiles managed by the Florida Agency for Health Care Administration track a steady regulatory history, noting 42 total deficiencies across 42 evaluations over more than ten years. This operational baseline represents an annual average of 2.3 citations, which remains 50% below the broader Florida state norm. State field examiners during an October 2025 routine review identified two minor issues regarding resident rights and staff medication training, while an earlier April 2022 review cited three omissions in corporate risk management and background screening procedures. In contrast, separate complaint audits conducted during 2023 and 2024 were finalized with a citations-per-inspection rate of zero. While the operator has been assessed six historical fines amounting to $27,500, public registries indicate an absence of critical immediate jeopardy citations or severe enforcement bans.
Regarding clinical operations, internal nursing teams deliver an average of 4 hours and 8 minutes of direct resident care daily, tracking just under the state standard. On-site staff members supervise medication delivery, administer personal care, and guide physical rehabilitation routines. The community infrastructure is pet-friendly and integrates an indoor movie theater, a coffee bar, and secure outdoor gardens. Daily life involves chef-prepared meals alongside a recreational calendar featuring physical fitness classes, scriptural studies, and cognitive training games.
Older adults requiring short-term medical recovery or transition care after a hospital stay can look to this high-occupancy community’s established rehabilitation frameworks. Typical Medicare admissions utilize the facility for an average of 16 days, whereas long-term Medicaid placement clients maintain an average residency of ten months.
258-bed community Rank #11 / 1058Bed count — State benchmarkedThis home is ranked 11th out of 1,058 homes we track in Florida for bed count. Shows this facility's certified or reported bed count compared to other Florida facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 94 / 100 Rank #19 / 1427Walk Score — State benchmarkedThis home is ranked 19th out of 1,427 homes we track in Florida for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Florida facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
About this community
Facility TypeAssisted Living Facility
IssuanceFebruary 6, 2025
ExpirationMay 2, 2027
CountyDuval
License Number5572
RCFE NumberAL5572
Wyndham Lakes Jacksonville is legally operated by Pacifica Augustine Road, LLC, and administered by Danielle Ashby.
Management CompanyWYNDHAM LAKES MGR LLC
Owner NamePacifica Augustine Road, LLC
Profit StatusFor-profit
Private
258 units
Total beds
258 units
Staffing
Key information about the people who lead and staff this community.
Creole
English
Portuguese
Sign Language
Spanish
Respite Care
Pet Friendly
Movie Theater
Garden
Fitness Center
Game Room
Bingo
Coffee Bar
Inviting Sitting Areas
Bible Study
Activitiesexercise classes, local outings, games
Specific Programs55+ Apartments, Financial Planning, Services and Amenities
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
Since 2014 · 12 years of data
These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability.
42 citations
42 inspections
6 fines
$27.5K fined
Legal Actions
Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.
This Facility
FL Average
vs. FL Avg-
6vs 5 avg↑ 20% higher than FL avg
-
$27.5kvs $11.6k↑ 137% higher than FL avg
Data reflects the most recent 12 years (since 2014).
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2014 vs. Florida state average
Overall vs. FL average
2 Worse
Metrics worse than Florida average:
• Total citations (27% above)
• Inspections with citations (50% above) 2 Better Metrics better than Florida average:
• Citations per inspection (23% below)
• Inspection citation rate (8% below)
• Total citations (27% above)
• Inspections with citations (50% above) 2 Better Metrics better than Florida average:
• Citations per inspection (23% below)
• Inspection citation rate (8% below)
Citations
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total citations
| 42 | 33 | This facility has 27% more total citations than a typical Florida assisted living residence (42 vs. FL avg 33).↑ 27% worse Rank #631 / 906 Total citations — State benchmarked This home is ranked 631st out of 906 homes we track in Florida for total citations. Shows this facility's total citations compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Citations per inspection
| 1.0 | 1.3 | This facility has 23% fewer citations per inspection than a typical Florida assisted living residence (1 vs. FL avg 1.3).↓ 23% better Rank #153 / 906 Citations per inspection — State benchmarked This home is ranked 153rd out of 906 homes we track in Florida for citations per inspection. Shows this facility's citations per inspection compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Inspections
| This Facility | FL Average | vs. FL Avg |
|---|---|---|---|
|
Total inspections
| 42 | 26 | This facility has had 62% more total inspections than the Florida average (42 vs. FL avg 26). More inspections can mean more regulatory scrutiny rather than worse care.↑ 62% more |
|
Inspections with citations
| 24 | 16 | This facility has 50% more inspections with citations than a typical Florida assisted living residence (24 vs. FL avg 16).↑ 50% worse |
|
Inspection citation rate
| 57% | 62% | This facility has 5 percentage points lower inspection citation rate than a typical Florida assisted living residence (57% vs. FL avg 62%).↓ 5% better Rank #444 / 906 Inspection citation rate — State benchmarked This home is ranked 444th out of 906 homes we track in Florida for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Florida average among 906 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Florida that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
What does this home offer?
Pets Allowed
Activities in this home
- Arts and Crafts
- Cooking Classes
- Dancing
- Exercise Classes
- Games & Cards
- Gardening
- Music Programs
- Shopping
- Social Events & Outings
- Theater & Movies
- Yoga
Places of interest near Wyndham Lakes Jacksonville
0.0 miles from city center
Estimated distance in miles from Jacksonville's city center to Wyndham Lakes Jacksonville's address, calculated via Google Maps.
Calculate Travel Distance to Wyndham Lakes Jacksonville
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Compare Assisted Living around Jacksonville
Info below is compiled from the FL Agency for Health Care Administration (AHCA), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Florida state average. See the benchmark below for the typical Florida score; higher is better.
This is a proprietary Assisted Living Magazine score.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Share of inspections that resulted in citations, expressed as a percentage of total inspections in the window.
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Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of citations this facility receives each time it's inspected, calculated as total citations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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Reported profit orientation for the operator or facility (e.g. for-profit vs nonprofit), as provided in state licensing or disclosure data.
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Total monetary fines or penalties in the reporting window from the state source. A single large fine can dominate this figure.
|
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Wyndham Lakes Jacksonville | AL IL MC RC | Jacksonville | 258
Facility
258
FL AVG
88
Rank
#11 / 1,058 | Yes |
94
Facility
94
FL AVG
42
Rank
#19 / 1,427 | Pacifica Augustine Road, LLC | 71
Facility
71
FL AVG
83
Rank
#749 / 901 | 42 | 57%
Facility
57%
FL AVG
61.5%
Rank
#444 / 906 | 42
Facility
42
FL AVG
33
Rank
#631 / 906 | 1.0
Facility
1.0
FL AVG
1.3
Rank
#153 / 906 | For-Profit | $27,500 | Danielle Ashby | - | - |
| Brookdale Mandarin | AL IL | Jacksonville (Southwood) | 170
Facility
170
FL AVG
88
Rank
#92 / 1,058 | Yes |
58
Facility
58
FL AVG
42
Rank
#382 / 1,427 | Summerville At Mandarin LLC | 79
Facility
79
FL AVG
83
Rank
#612 / 901 | 34 | 59%
Facility
59%
FL AVG
61.5%
Rank
#489 / 906 | 25
Facility
25
FL AVG
33
Rank
#389 / 906 | 0.7
Facility
0.7
FL AVG
1.3
Rank
#3 / 906 | For-Profit | $9,450 | Katrina Williams | Studio / 1 Bed / 2 Bed | A+ |
| Cypress Village | AL IL MC NH RC SNF | Jacksonville (Southside) | 112
Facility
112
FL AVG
88
Rank
#359 / 1,058 | Yes |
13
Facility
13
FL AVG
42
Rank
#1,203 / 1,427 | Ccrc Opco - Cypress Village, LLC | 91
Facility
91
FL AVG
83
Rank
#287 / 901 | 22 | 45%
Facility
45%
FL AVG
61.5%
Rank
#277 / 906 | 29
Facility
29
FL AVG
33
Rank
#451 / 906 | 1.3
Facility
1.3
FL AVG
1.3
Rank
#540 / 906 | For-Profit | $500 | William Rouse | 1 bed / 2 bed | - |
| Starling at San Jose | AL MC RC | Jacksonville (Craven) | 100
Facility
100
FL AVG
88
Rank
#433 / 1,058 | No |
51
Facility
51
FL AVG
42
Rank
#504 / 1,427 | Jax Sj Sh Opco LLC | 95
Facility
95
FL AVG
83
Rank
#129 / 901 | 18 | 28%
Facility
28%
FL AVG
61.5%
Rank
#116 / 906 | 17
Facility
17
FL AVG
33
Rank
#233 / 906 | 0.9
Facility
0.9
FL AVG
1.3
Rank
#50 / 906 | For-Profit | $500 | Shelly Jones | - | C- |
| Westminster Woods on Julington Creek | AL IL MC NH SNF | Fruit Cove (Saint Johns) | 80
Facility
80
FL AVG
88
Rank
#570 / 1,058 | Yes |
47
Facility
47
FL AVG
42
Rank
#571 / 1,427 | Wesley Manor, Inc | 93
Facility
93
FL AVG
83
Rank
#205 / 901 | 21 | 57%
Facility
57%
FL AVG
61.5%
Rank
#444 / 906 | 23
Facility
23
FL AVG
33
Rank
#349 / 906 | 1.1
Facility
1.1
FL AVG
1.3
Rank
#315 / 906 | Non-Profit | - | David Berlin | - | C- |
Financial Assistance for
Assisted Living in Florida
Wyndham Lakes Jacksonville is located in JACKSONVILLE, Florida.
Here are the financial assistance programs available to residents in Florida.
Frequently Asked Questions about Wyndham Lakes Jacksonville
What languages are spoken at Wyndham Lakes Jacksonville?
The team at Wyndham Lakes Jacksonville speaks Creole, English, Portuguese, Sign Language, and Spanish.
Who is the owner of Wyndham Lakes Jacksonville?
Wyndham Lakes Jacksonville is legally operated by Pacifica Augustine Road, LLC, and administered by Danielle Ashby.
Is Wyndham Lakes Jacksonville in a walkable area?
Wyndham Lakes Jacksonville has a walk score of 94. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
What is the license number of Wyndham Lakes Jacksonville?
According to FL state health department records, Wyndham Lakes Jacksonville's license number is 5572.
When does Wyndham Lakes Jacksonville's license expire?
According to FL state health department records, Wyndham Lakes Jacksonville's license expires on May 2, 2027.
Are pets allowed at Wyndham Lakes Jacksonville?
Yes, Wyndham Lakes Jacksonville allows residents to bring their pets.
What payment types does Wyndham Lakes Jacksonville accept?
Wyndham Lakes Jacksonville accepts Medicaid and Other.
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