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Tap a city below to explore the communities we have there.
BallwinBransonCape GirardeauChesterfieldColumbiaCreve CoeurFarmingtonHarrisonvilleIndependenceJackson CountyJefferson CityJoplinKansas CityKansasKennettKirksvilleLebanonLee's SummitMarshallMexicoMoberlyNevadaO'FallonPoplar BluffRollaSikestonSpringfieldSt. Charles CountySt. JosephSt. LouisTroyUnionWarrensburgWashingtonWeldon Spring
Compare Assisted Living around Missouri The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.
Click column headers to sort
| The Manor at Elfindale |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Springfield (Fassnight) | 100 | No | 51 | Private Rooms | Vsl Springfield Manor, Llc | 34 | A+ |
| Benton House of Tiffany Springs |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Kansas City (Coves North) | 80 | Yes | 58 | Studio / 1 Bed | Ahr Kansas City Mo Alf Trs Sub Ii, Llc | - | - |
| Cedarhurst of Farmington |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Farmington | 84 | Yes | 16 | Studio / 1 Bed / 2 Bed | Cedarhurst Of Farmington Operator Llc | - | - |
| Cedarhurst of Blue Springs |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Blue Springs | 89 | Yes | 11 | Studio / 1 Bed / 2 Bed | Cedarhurst Of Blue Springs Real Estate, Llc | - | - |
| Tiffany Springs Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Kansas City (Coves North) | 97 | Yes | 30 | 1 Bed / 2 Bed | Tiffany Springs Senior Care Community, Llc | - | - |
| Carnegie Village |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Belton (107) | 85 | No | 55 | Studio / 1 Bed | Carnegie Village Senior Living Community Llc | - | - |
| The Boulevard Senior Living of Saint Peters |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | St Peters | 74 | Yes | 48 | - | St Peters Senior Housing Propco Kp6 Llc | - | - |
| Benton House of Raymore |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Raymore | 95 | Yes | 19 | Studio / 1 Bed | Raymore Slp, Llc | - | - |
| Cedarhurst of Des Peres |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Des Peres (Acme Heights) | 76 | No | 28 | - | Ch West County Management Mo, Llc | - | - |
| Brookdale West County |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Ballwin | 98 | No | 56 | Unit Type | Vb Ballwin Sh, Llc | 48 | A+ |
| Sunrise of Des Peres |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Des Peres | 102 | Yes | 50 | Studio / 1 Bed / 2 Bed | Sjv 1 Des Peres Opco, Llc | 45 | A- |
| The Grand Royale |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Gladstone | 77 | Yes | 63 | Private Rooms / Semi-Private Rooms | Ggcc, Llc | - | - |
| The Westbury Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Columbia | 72 | Yes | 27 | Studio / 1 Bed | Columbia Senior Living Llc | - | - |
| Benton House of Blue Springs |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Blue Springs | 95 | No | 5 | Studio / 1 Bed | Centerpoint Slp, Llc | - | - |
| Sunterra Springs Independence |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
N Nursing | Independence | 38 | No | 30 | - | Sunterra Independence Oc, Llc | - | - |
NHC HealthCare Kennett is a nursing home in Kennett, MO, offering long-term care, rehabilitation, and skilled nursing. Fostering comfort and healing, the community has a comfortable and supportive setting. Residents also experience a maintenance-free lifestyle with 24-hour care, housekeeping, laundry, and therapies. Along with a continuum of care, the community also provides personalized care plans to help residents recover and return to their routines with ease.
Entertainment programs, light exercises, and social events provide residents with more opportunities to interact with friends and have fun. A beauty and barber shop, a spacious dining room, and a peaceful outdoor area also ensure residents can rest and move around comfortably. Residents can also experience a stress-free retirement, as it is ideally situated in the peaceful residential area of Kennett. This nursing home has exceptional standards of care and a clean setting, making it one of the trusted options for senior living in Missouri.
Recognized as the Best Assisted Living by U.S. News from 2023 to 2024, Highland Crest Senior Living by Americare is an esteemed senior living community in Kirksville, MO, providing assisted living, and independent living. An experienced and reliable team delivers top-notch care and support around the clock for residents to enjoy every moment of their best years. With specially designed and snug amenities, residents are encouraged to interact with their surroundings for comfort.
A full slate of enriching activities and engaging programs accompanies residents as they spend their days learning new things. Have delightful and nutritious meals catering to residents’ dietary needs and tastes. The community is dedicated to improving residents’ welfare, providing them with a conducive environment where they thrive and live to their potential.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 203 / 220 / 229 / 238 sq. ft.
Housing Options: Studio
Building Type: Single-story
Transportation Services
Fitness and Recreation
Ignite Medical Resorts offers advanced medical rehabilitation combined with luxury resort-style hospitality. The facility provides personalized care and concierge services to enhance the guest experience. It aims to redefine rehabilitation with state-of-the-art technology and dedicated staff.
Enjoy a life-enriching stay with the Bungalows at Nevada located in Highland Avenue Nevada, MO. This welcoming senior living community provides assisted living and respite care services. Here, residents can enjoy a wide array of luxurious and comfortable accommodations with a variety of floor plans. Moreover, treating each other as a family is a notable practice in this beautiful community. With its rural setting, there are lots of local destinations that can be visited for side trips.
Having a trained and dedicated team, residents can enjoy its worthwhile amenities and services that are suited to personalized needs. Enjoy a full-service salon, an arts and crafts studio, a bistro, activity rooms, a main and private dining room, personal laundry and linen service, medication management, and many more. Thus, seniors are guaranteed to get best-in-class care and support.
What does this home offer?
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Garden View Care Center, located in Chesterfield, MO, is a healthcare facility offering a wide range of services; from skilled nursing, memory care, assisted living, rehabilitation services, respite care, and hospice care. Their skilled nursing services, also offered in long-term care, provides residents with 24/7 skilled nursing care by trained individuals such as registered nurses (RNs) and physical, speech, and occupational therapists.
Additionally, they also provide residents other medical services according to their needs including wound care, terminal illness care, rehabilitation, and stroke recovery care. Long-term care residents also enjoy a variety of amenities designed to create a more comfortable stay. Their farm to table menu is chef prepared and provides the perfect balance of deliciousness and nutrition. Furthermore, personal laundry services are also offered, as an added convenience, ensuring that the residents need only to focus on getting better.
Country Place, settled in the tranquil city of Scott City, MO, blends vibrant living with exceptional care. Offering both assisted and independent living options, this community is dedicated to enhancing residents’ quality of life through compassionate, individualized support. With thorough assessments, the team tailors care to each person’s unique needs, fostering a welcoming and nurturing environment. Residents can also choose from cozy studio, one-bedroom, and two-bedroom apartments, all designed to provide comfort and a sense of personal space.
Featuring amenities like a community clubhouse and a fully equipped fitness center, Country Place encourages wellness and an active lifestyle. Carefully planned social spaces and engaging activity programs ensure that each day is filled with enriching experiences and joyful moments. Every aspect is thoughtfully crafted to uplift, inspire, and celebrate the enjoyment of daily life.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Three Meals Per Day
Primrose Retirement Community is a haven of comfort and care, offering a comprehensive range of services in Jefferson City for independent living and assisted living residents. The community’s residents are welcomed into an environment of luxury reminiscent of a charming townhome. The accommodations boast spacious apartments, but the dedicated and compassionate team members genuinely set Primrose apart, ensuring that residents receive nothing less than the highest standard of service.
The emphasis on individual preferences and the strong camaraderie make this retirement community truly special. With a maintenance-free lifestyle, residents can relish the joy of worry-free living, focusing on what truly matters. The round-the-clock care and modern amenities ensure that residents are well taken care of in every aspect, providing a sense of security and peace of mind. In the heart of Primrose Retirement Community, residents discover a place to live and a premier haven that puts them first.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: 1 Bed / 2 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
Mill Creek Village of the Americare senior living communities has gained many families’ trust over the years. The independent living home encourages, empowers, and enriches the lives of its residents through its comprehensive services and professional staff. The retirement home makes it a point that residents can live freely despite their needed assistance; they want their residents to make the most out of their experience at Mill Creek.
Their all-inclusive amenities include daily delicious and nutritious meals by a chef, weekly housekeeping and laundry, and everyday fitness activities with their finest gym equipment. They also provide every private apartment with an emergency call system.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Discover an exceptional living experience with Cedarhurst of St. Charles, located in St. Charles, MO, providing independent living, assisted living, and memory care. Residents can choose from a variety of apartments, all featuring wheelchair-accessible bathrooms, 24-hour emergency call systems, individual climate controls, and expanded cable TV for comfort and convenience.
At Cedarhurst, every day brings new opportunities to connect and thrive. Dining is a centerpiece of the community, with a talented chef creating healthy, delicious meals to be enjoyed daily. The campus offers top-notch amenities, including a fitness center, health classes, and more—all designed to enhance residents’ well-being and lifestyle. Cedarhurst of St. Charles fosters a warm, supportive environment where everyone feels loved, valued, and empowered to live life to the fullest.
What does this home offer?
Room Sizes: 225–328 / 302–352 / 432–531 / 532 / 785-796 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Located in the welcoming community of St. Charles, MO, The Landing of O’Fallon is an esteemed senior living community providing assisted living and memory care services. Here, residents can select from beautifully appointed and spacious accommodations with varying floor plans, having the choice of a one or two bedroom apartment, a studio assisted apartment, and a private memory care apartment. As for memory care, Opal by Leisure Care ®, their signature approach to memory care, takes a positive approach to the challenges of dementia, focusing on the abilities of each resident and celebrating their life stories backed up by research and science based services and amenities.
Experience its top-of-the-line amenities and services including full-service dining in their restaurant and bistro, Primefit Wellness, and daily activities & enrichment programs. Meet new companions in their courtyard and billiards room. With The Landing of O’Fallon, seniors are assured of a living experience worth remembering.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 254 / 337 / 378 / 510 / 642 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
Ranking Methodology
How we rank these assisted living communities
Every community above is evaluated across six weighted categories using public data including state inspection records, review platforms, BBB profiles, and operator-published materials.
Weighting overview
35%
Resident Experience
25%
Regulatory
15%
Visual Media
10%
Website
10%
Stability
5%
Environment
01
Resident & Family Experience 35%
The single largest share of every ranking. Aggregated review sentiment and volume from major platforms — the closest signal to real resident experience.
Includes
Review Sentiment
Review Volume
02
Regulatory & Safety Record 25%
State inspection records, citations, and complaint visits. We weight per-inspection rates more heavily than raw counts.
Includes
State Inspections
Citations/Inspection
% Inspections w/ Citations
Complaint Visits
Accreditations
BBB Rating
03
Visual Media & Transparency 15%
Communities that publish high-quality visuals give families a real preview. No photos or tours = a negative transparency signal.
Includes
Video Tours
Virtual Walkthroughs
Photo Quantity
Photo Quality
04
Website & Operator Transparency 10%
Site quality and whether the operator publishes basic accountability information — staff names, contact details, ownership.
Includes
Website Content
Mobile Usability
Staff Info Available
Owner Info Available
05
Community Stability 10%
Operational signals indicating whether a community is well-run and meeting demand.
Includes
Occupancy Rate
Bed Options
06
Environment & Pricing 5%
Walkability and pricing transparency. Walk Score is weighted higher for Independent Living than for Memory Care, where most residents do not leave unaccompanied.
Includes
Walk Score
Pricing Transparency
Nearby Cities
Who we are
Your Senior Care Partner, Every Step of the Way
We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.
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Frequently Asked Questions
What government services provide money for senior housing?
Several government programs offer financial assistance for senior housing in various countries, focusing on the United States for a broad overview:
- Medicaid: Medicaid is a state and federally funded program that can cover the costs of nursing home care for those who meet eligibility criteria, including income and asset limits. Some states also offer Medicaid waivers that help pay for home and community-based services to prevent or delay nursing home placement.
- Medicare: Medicare, primarily a health insurance program for people aged 65 and over, does not cover long-term housing costs. However, it can cover short-term stays in a skilled nursing facility under specific conditions following a hospital stay.
- Section 202 Supportive Housing for the Elderly Program: This program provides housing for low-income seniors. It offers rental assistance and access to supportive services, such as cleaning, cooking, and transportation.
- Low-Income Housing Tax Credit (LIHTC) Properties: While not a direct subsidy, LIHTC encourages developers to create affordable housing. Seniors with low incomes can find reduced-rent apartments through this program.
- State and Local Programs: Many states, counties, and cities offer their own programs to assist seniors with housing costs. These can include property tax relief programs, rental assistance programs, and programs that offer affordable senior housing options.
- Veterans Affairs (VA): The VA offers several programs for veterans, including the Aid and Attendance benefit, which provides monthly payments to veterans who require the aid of another person, or are housebound, to help cover the cost of care in homes, nursing homes, and assisted living facilities.
- Social Security: While Social Security primarily provides retirement income, for many seniors, these benefits are a crucial part of their budget, including housing costs.
How do you pick the homes you recommend?
Before recommending homes, we conduct a thorough evaluation on crucial factors that define a senior home such as the quality of care they provide, the reputation of the organization, and a comprehensive review of community testimonials as well. Every detail is assessed to assure that seniors are offered not just senior care options, but trustworthy homes where they can experience the care that they deserve.
Do you help families that need Medicaid?
Yes. Assisting families who need Medicaid is important to us as it plays a crucial role in offering financial support to seniors confronting economic challenges. We would like to keep essential healthcare services accessible to all community members, irrespective of one’s financial circumstances.
How much does this service cost?
We extend our services at no cost, ensuring that families and seniors can benefit from tailored assistance in their search for care and home options. Our ability to offer personalized guidance without charge to families and seniors is made possible through the support and funding from the communities with which we team up.
What services do you offer?
- Finding and ranking the best assisted living facilities
- Finding and ranking the best nursing homes
- Finding and ranking the best memory care facilities
- Our concierge service helps seniors move into the perfect home for them
- Helping seniors use medicare, medicaid, and other government programs to pay for their homes
- Helping seniors avoid senior homes that have bad service or fraud
- Autobiography & Family History Writing + Research
- Senior-focused concierge medicine
- Senior-focused nutritionist
- Senior-focused personal training
- Memory care specialists
- Custom wheelchairs at all price points.
- Custom hearing aids
- Cosmetic skincare + dermatology
- Companionship: We offer in-person and virtual companionship services. Someone engaging to hang out with or talk to on video chat.
- Senior housing concierge. Our service finds the best senior living options based on your needs, income, and personality.
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Frequently Asked Questions about Assisted Living in Missouri
What's the difference between assisted living and memory care in Missouri?
Assisted living in Missouri supports residents with daily activities (bathing, dressing, medication management) while preserving independence. Memory care is a specialized form of assisted living for residents living with Alzheimer's or dementia, and adds 24/7 secured environments, dementia-trained staff, and structured routines designed to reduce confusion and wandering.
What's the difference between assisted living and a nursing home in Missouri?
Assisted living in Missouri is a residential model focused on housing, hospitality, and help with daily activities. Nursing homes (skilled nursing facilities) provide 24/7 medical care from licensed nurses for residents with significant health needs, and are regulated more strictly under both state and federal CMS rules.
Does Missouri Medicaid cover assisted living?
Missouri Medicaid does not directly pay room-and-board for assisted living, but most states (including Missouri) offer Home and Community-Based Services (HCBS) waivers that can offset the cost of care services delivered inside a licensed community. Eligibility, waitlists, and covered services vary — check directly with the state Medicaid agency.
What is assisted living?
Assisted living combines private or semi-private apartments with help on activities of daily living (meals, bathing, dressing, medication management) and a social calendar — for residents who need some support but do not need 24/7 medical care.
How many assisted living facilities are listed on this page?
This page features 14 assisted living facilities in Missouri. Use the filters and comparison tools above to compare ratings, amenities, and pricing.
How do I choose the right assisted living facility in Missouri?
Start by matching the level of care offered to the resident's current and anticipated needs, then compare licensing status, staff-to-resident ratios, recent inspection results, and pricing. Tour at least two or three communities in Missouri, talk to current residents and families, and confirm what is included in the base rate versus billed as add-on services.
What should I look for when visiting assisted living facilities in Missouri?
Pay attention to staff interactions with residents, cleanliness and odor, food quality at meal times, the activity calendar, and how questions about pricing and care plans are answered. Ask to see the most recent state inspection report, the move-out / level-of-care-change policy, and a sample monthly bill that lists every fee.




















