Compare Memory Care around Charlottesville (Metro Area)
The information below is reported by the Virginia Department of Social Services and Department of Health.
| The Heritage Inn Assisted Living and Memory Care Facility | MC AL RC | Charlottesville | 72
Facility
72
VA AVG
95
Rank
#243 / 371 | No |
99
Facility
99
VA AVG
44
Rank
#1 / 449 | Denise Colbert | - | 15 | 20%
Facility
20%
VA AVG
64.3%
Rank
#35 / 332 | 8
Facility
8
VA AVG
7
Rank
#252 / 332 | 0
Facility
0
VA AVG
32
Rank
#1 / 332 | 0.0
Facility
0.0
VA AVG
2.3
Rank
#1 / 332 |
| The Heritage Inn Assisted Living and Memory Care Facility | MC AL RC | Charlottesville | 72
Facility
72
VA AVG
95
Rank
#243 / 371 | No |
99
Facility
99
VA AVG
44
Rank
#1 / 449 | Denise Colbert |
75.0%
Facility
75.0%
VA AVG
70.8%
Rank
#135 / 297 | 15 | 20%
Facility
20%
VA AVG
64.3%
Rank
#35 / 332 | 8
Facility
8
VA AVG
7
Rank
#252 / 332 | 3
Facility
3
VA AVG
32
Rank
#85 / 332 | 0.2
Facility
0.2
VA AVG
2.3
Rank
#77 / 332 |
The Heritage Inn Assisted Living and Memory Care Facility
Overview of The Heritage Inn Assisted Living and Memory Care Facility
The Heritage Inn Assisted Living and Memory Care is a senior living community administered by Denise Colbert in Charlottesville, Virginia, offering assisted living and specialized memory care. Along with a warm, home-like environment that focuses on residents experiencing memory loss, the community also offers an all-inclusive pricing model, which bundles a wide range of services into a single monthly cost to provide financial predictability that many families find valuable. With 54 of 72 licensed beds occupied, the community is currently at approximately 75% occupancy.
Across 15 total inspections, only three resulted in violations, which is well below the state average of 64.3%. Total deficiencies on record stand at three, which is well below the Virginia average of 32. Eight complaint investigations have been conducted, with most found to be unsubstantiated. Additionally, the most recent inspection on November 18, 2025, cited one deficiency related to staff not following a resident’s two-person transfer protocol. Prior issues also included resident supervision and administrator coverage gaps, which represent manageable concerns rather than patterns of systemic failure. However, no fines or enforcement actions were reported.
Services and amenities offered include 24/7 staffing, medication management, and assistance with activities of daily living, alongside dining services with three meals daily, housekeeping, personal laundry and linen services, and concierge services. Therapeutic and recreational programming is also provided, as well as an emergency medical alert system in all accommodations. Furthermore, the Transitions Program supports residents navigating the shift from one level of care to another, while individualized service plans and ongoing case management remain confirmed components of the care model.
With an all-inclusive pricing structure, a long inspection track record, and few substantiated concerns, The Heritage Inn is best suited for older adults requiring assisted living or memory care in Charlottesville who value predictable pricing.
The Heritage Inn Assisted Living and Memory Care Facility
Overview of The Heritage Inn Assisted Living and Memory Care Facility
The Heritage Inn is an assisted living and memory care community located in Charlottesville, Virginia. It offers personalized care in a warm, home-like environment, focusing on the unique needs of residents, especially those with memory loss. The facility provides an all-inclusive pricing model that covers various services to ensure peace of mind for families.
Ranking Methodology
How we rank these memory care communities
Every community above is evaluated across six weighted categories using public data including state inspection records, review platforms, BBB profiles, and operator-published materials.
Weighting overview
- 35%Resident Experience
- 25%Regulatory
- 15%Visual Media
- 10%Website
- 10%Stability
- 5%Environment
01
Resident & Family Experience 35%
The single largest share of every ranking. Aggregated review sentiment and volume from major platforms — the closest signal to real resident experience.
- Includes
- Review Sentiment
- Review Volume
02
Regulatory & Safety Record 25%
State inspection records, citations, and complaint visits. We weight per-inspection rates more heavily than raw counts.
- Includes
- State Inspections
- Citations/Inspection
- % Inspections w/ Citations
- Complaint Visits
- Accreditations
- BBB Rating
03
Visual Media & Transparency 15%
Communities that publish high-quality visuals give families a real preview. No photos or tours = a negative transparency signal.
- Includes
- Video Tours
- Virtual Walkthroughs
- Photo Quantity
- Photo Quality
04
Website & Operator Transparency 10%
Site quality and whether the operator publishes basic accountability information — staff names, contact details, ownership.
- Includes
- Website Content
- Mobile Usability
- Staff Info Available
- Owner Info Available
05
Community Stability 10%
Operational signals indicating whether a community is well-run and meeting demand.
- Includes
- Occupancy Rate
- Bed Options
06
Environment & Pricing 5%
Walkability and pricing transparency. Walk Score is weighted higher for Independent Living than for Memory Care, where most residents do not leave unaccompanied.
- Includes
- Walk Score
- Pricing Transparency
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Frequently Asked Questions about Memory Care in Charlottesville, VA
What is the average cost of memory care in Charlottesville, VA?
The average monthly cost of memory care in Charlottesville, VA is approximately $5,000. Actual rates vary by community, level of care, and floorplan.
What is the price range for memory care in Charlottesville, VA?
Memory care in Charlottesville, VA typically ranges from $4,000–$6,500 per month, depending on the community, room type, and care needs.
What is the typical staff-to-resident ratio at memory care communities in Charlottesville, VA?
Memory care communities in Charlottesville, VA typically operate with a staff-to-resident ratio in the range of 1:5–1:8.
How many licensed memory care communities are there in Charlottesville, VA?
According to state licensing records, there are approximately 2+ (The Colonnades, RoseWood Village) licensed memory care communities in Charlottesville, VA.
What's the difference between assisted living and memory care in Virginia?
Assisted living in Virginia supports residents with daily activities (bathing, dressing, medication management) while preserving independence. Memory care is a specialized form of assisted living for residents living with Alzheimer's or dementia, and adds 24/7 secured environments, dementia-trained staff, and structured routines designed to reduce confusion and wandering.
Does Virginia Medicaid cover memory care?
Virginia Medicaid does not directly pay room-and-board for memory care, but most states (including Virginia) offer Home and Community-Based Services (HCBS) waivers that can offset the cost of care services delivered inside a licensed community. Eligibility, waitlists, and covered services vary — check directly with the state Medicaid agency.
What is memory care?
Memory care is a specialized form of assisted living for residents living with Alzheimer's disease or other forms of dementia, with secured environments, dementia-trained staff, and routines built to reduce confusion and wandering.
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