The Heritage Inn Assisted Living and Memory Care Facility
The Heritage Inn Assisted Living and Memory Care is a senior living community administered by Denise Colbert in Charlottesville, Virginia, offering assisted living and specialized memory care. Along with a warm, home-like environment that focuses on residents experiencing memory loss, the community also offers an all-inclusive pricing model, which bundles a wide range of services into a single monthly cost to provide financial predictability that many families find valuable. With 54 of 72 licensed beds occupied, the community is currently at approximately 75% occupancy.
Across 15 total inspections, only three resulted in violations, which is well below the state average of 64.3%. Total deficiencies on record stand at three, which is well below the Virginia average of 32. Eight complaint investigations have been conducted, with most found to be unsubstantiated. Additionally, the most recent inspection on November 18, 2025, cited one deficiency related to staff not following a resident’s two-person transfer protocol. Prior issues also included resident supervision and administrator coverage gaps, which represent manageable concerns rather than patterns of systemic failure. However, no fines or enforcement actions were reported.
Services and amenities offered include 24/7 staffing, medication management, and assistance with activities of daily living, alongside dining services with three meals daily, housekeeping, personal laundry and linen services, and concierge services. Therapeutic and recreational programming is also provided, as well as an emergency medical alert system in all accommodations. Furthermore, the Transitions Program supports residents navigating the shift from one level of care to another, while individualized service plans and ongoing case management remain confirmed components of the care model.
With an all-inclusive pricing structure, a long inspection track record, and few substantiated concerns, The Heritage Inn is best suited for older adults requiring assisted living or memory care in Charlottesville who value predictable pricing.
