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Where in Kentucky are you looking?
Tap a city below to explore the communities we have there.
Compare Memory Care around Kentucky The information below is reported by the Kentucky Cabinet for Health and Family Services, Office of Inspector General.
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| Sunrise of Louisville |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Louisville (Manor Creek) | 94 | Yes | 21 | Studio / Suite / 1 Bed | A- |
| Preston Greens Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Lexington (Hamburg Area) | 100 | Yes | 26 | Studio / 1 Bed / 2 Bed | B+ |
| Dominion Senior Living of Richmond |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Richmond | 84 | Yes | 25 | Studio / 1 Bed | - |
| Vitality Living Springdale |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Louisville | 70 | Yes | 25 | Studio / Alcove / 1 Bed / 2 Bed | A+ |
| Harmony at Tucker Station |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Louisville | 64 | Yes | 44 | Studio / 1 Bed / 2 Bed | A+ |
| Inspirations of Florence |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Florence (Main Street) | 85 | Yes | 67 | - | - |
| Morning Pointe of Lexington East |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Lexington (Shoreside Drive) | 73 | Yes | 21 | Studio / Alcove / 1 Bed / 2 Bed | - |
| Morning Pointe of Danville |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Danville (Perryville Road) | 60 | Yes | 23 | Studio / 1 Bed / 2 Bed | - |
| StoryPoint Prospect |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Prospect | 65 | Yes | 46 | Studio / 1 Bed / 2 Bed | A- |
| Charter Senior Living of Hopkinsville |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Hopkinsville | 56 | No | 42 | Studio / 1 Bed / 2 Bed | A+ |
| Celebration Villa of Summit Hills |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Crestview Hills | 63 | Yes | 11 | Studio / 1 Bed / 2 Bed | - |
| Legacy Living Florence |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Florence (Carspen's Creek) | 71 | No | 52 | Studio / 1 Bed / 2 Bed | - |
| Ashton Grove Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Georgetown | 60 | Yes | 11 | Studio / 1 Bed / 2 Bed | - |
| Charter Senior Living of Paducah |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Paducah (Ascot Downs) | 56 | No | 28 | Alcove / Studio / 1 Bed / 2 Bed | - |
| Creekside On Bardstown |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Louisville (Bon Air) | 56 | Yes | 62 | Studio / Suite | A |
Situated in Crestview Hills, Kentucky, Celebration Villa of Summit Hills, offers a dynamic blend of independent living, assisted living, and memory care options. This assisted living community commits to promoting independence and holistic well-being, prioritizing residents’ needs and treats them with the utmost respect and care. Their ethos revolves around fostering a sense of family, ensuring residents feel valued and connected.
Nestled in a sought-after and vibrant neighborhood in Northern Kentucky, Celebration Villa provides an ideal setting for seniors to maintain an active and engaging lifestyle. The array of activities, including art classes, outdoor gatherings on the patio, and leisurely strolls along walking paths and garden areas, empowers residents to shape their own days based on their preferences. Their convenient location allows residents to explore local museums, festivals, restaurants, and shops, contributing to a fulfilling daily life for seniors during their golden years.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 367 / 506 / 735 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Transportation Services
Fitness and Recreation
Located in Florence, KY, Legacy Living Florence is an excellent senior living community that offers a range of senior living options, including Independent Living, Assisted Living, and Memory Care. The community guarantees a secure and comfortable residence with their thoughtfully designed apartments ranging from studios to two-bedroom apartments. Residents can rest assured with a qualified personal care attendant available 24/7 to provide assistance when needed.
Focused in giving its residents an enriched quality of life, Legacy Living strives to meet each residents’ most intimate needs, deliver tasty dining experiences, provide fun life enrichment events and ensure a clean and clutter-free living space. Here, residents enjoy vibrant activities and an array of amenities, such as scheduled transportation, housekeeping and laundry services, full-service beauty parlor, and well-equipped entertainment and library. At Legacy Living Florence, residents encounter plenty of experiences that enhances their life and overall well-being.
What does this home offer?
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 2-story
Transportation Services
Fitness and Recreation
Located in a bustling area in Jefferson County, Louisville, KY, Creekside on Bardstown is a dynamic senior living community that offers premiere assisted living and memory care services. Residents are offered well-appointed studio apartments with spacious floor plans, as well as shared companion suites to accommodate various lifestyle needs for easier provision of care should they need it. The community offers round the clock supervision and care combined with a 24/7 emergency response system for a safe and secure environment.
Residents here enjoy an active lifestyle and a daily life filled with fun and enjoyment thanks to the community’s wide array of activities, amenities, and services that promote a healthy and balanced lifestyle. The community also offers onsite therapies, restaurant-style dining, and transportation to scheduled doctor appointments to help residents live comfortably and conveniently. At Creekside on Bardstown, residents are guaranteed to live the life they desire with the support of a compassionate care team and nurturing community.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / Suite
Building Type: Single-story
Transportation Services
Fitness and Recreation
Located in Paducah, Kentucky, Charter Senior Living of Paducah is a state-of-the-art senior living community that provides personal care, memory care, and short term stays. This community ensures residents indulge in comfort with their wide range of floor plans, including studio, studio deluxe, one-bedroom, and two-bedroom apartments. With a dedication to delivering compassionate care services, the community features on-site caregivers and nurses that are available 24/7 to provide various care and assistance.
The community ensures residents are free of chores and worries with convenient services such as on-site maintenance, housekeeping, laundry and transportation services. Committed to fostering connections and vibrant living, the community features a jam-packed calendar of activities and a wealth of amenities designed to provide plenty of opportunities for entertainment and leisure.
What does this home offer?
Housing Options: Alcove / Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
A proud member of the Continental Senior Communities, Ashton Grove boast a future at their retirement home because they allow residents to choose a lifestyle that fits their needs freely. The senior living home is committed to encouraging all residents to live on their own terms. The atmosphere of the senior living community boasts a friendly and professional ambiance. Ashton Grove is the premiere community in Frankfort that offers the best possible care for seniors.
Continental Senior lifestyle offers service delivered with unparalleled care that guarantees the best possible choice for independent living, assisted living, and memory care residents. An elevated lifestyle begins in their exclusive Ashton Grove Bistro, fitness center and classes, holiday decorations and music, delicious home-cooked meals, and a beautiful outdoor terrace with patio areas.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Single-storey
Transportation Services
Fitness and Recreation
Discover the exceptional lifestyle that awaits. Nestled in Owensboro, Kentucky, Cedarhurst offers a unique assisted living community tailored to seniors’ needs. With a solid commitment to outstanding care and services, residents enjoy a comfortable and enjoyable life. Their team takes pride in creating personalized care plans, and assisting with medication management, daily activities, and personal care needs. This assisted living community also offers spacious apartments with modern amenities, including kitchenettes and private bathrooms, to enhance the senior living experience.
Socialization and engagement are at the forefront, as Cedarhurst prioritizes diverse activities, access to a fitness center, a well-stocked library, and scenic outdoor paths. This commitment to fostering social connections and active living enriches residents’ lives. Embrace a warm and welcoming environment at Cedarhurst of Owensboro, where residents and families unite to create cherished memories and forge lasting connections.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 309 / 528 / 788 / 1,007 sq. ft
Housing Options: Suite / 1 Bed / 2 Bed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Explore another award-winning community located in Louisville, KY, The Enclave of East Louisville is an extraordinary senior living community that offers assisted living and memory care. This community provides several floor plans to accommodate primarily the needs of assisted living and memory care residents and are pet-friendly. Rendering professional and compassionate care is always their priority. In particular, memory care services utilize a research-backed care philosophy to create a consistent and safe environment for its residents.
With its outstanding and up-to-date amenities and services, including nutritious meals, stress-relieving social activities and events, and engaging wellness and recreational programs, seniors can never go wrong with The Enclave of East Louisville to make the most out of their retirement experience throughout the years.
What does this home offer?
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Dining Services
Security Systems
Housekeeping Services
Transportation Services
Beauty Services
Recreational Activities
Exercise Programs
Discover the compassion and dedication that sets the community apart. Welcome to Fern Terrace of Owensboro, a premier assisted living community located in Owensboro, Kentucky offering Personal Care homes and Assisted Living. Residents benefit from the expertise of trained personnel who administer medications and provide round-the-clock care. The community ensures a comforting environment with both private and semi-private rooms, promoting personalized attention and comfort.
For added convenience, Fern Terrace offers transportation to medical appointments, and residents have access to physician, psychiatrist, dental, optical, and podiatry services. Engaging activities are scheduled, fostering socialization and overall well-being. Welcome to Fern Terrace, where an enriching community awaits to support residents’ journey to wellness and vibrant living.
What does this home offer?
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: 3-story
Transportation Services
Fitness and Recreation
Ideally located in Jefferson County, Louisville, KY, Forest Hills Commons is a dependable senior living community that offers excellent assisted living, memory care, and respite care services. Designed to provide residents with a luxurious residence, the community offers spacious studio, one-bedroom, and two-bedroom apartments with modern finishes and plenty of storage spaces. Residents are guaranteed to receive the care and support they need with a team of compassionate professionals and an in-house medical director that works closely with every resident to provide a personalized support plan.
Beyond the excellent care services, the community offers a wide array of delightful amenities designed to enrich residents’ overall experience and well-being. Here, residents enjoy an all-day restaurant-style dining, transportation services, a movie theater, fitness center, hair salon, library, and a game room. The community also organizes a broad range of engaging and stimulating activities that makes for a dynamic and engaging environment that nurtures social engagements, new learning, and memorable experiences.
What does this home offer?
Room Sizes: 327 / 434 - 454 / 519 / 633 / 723 sq. ft.
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 2-story
Transportation Services
Fitness and Recreation
Inspirations of Mount Washington is a luxury assisted living and memory care community that boasts exceptional retirement experiences for residents to live vibrantly. Mount Washington’s premier community encourages seniors to build a lifestyle that nurtures their unique sense of freedom and individuality. At Inspirations, the professional and compassionate staff is committed to following the philosophy of allowing its residents to age gracefully by allowing them to thrive in a home that they deserve. At a Grace Management community, seniors and older adults will discover a place where they belong. They can entrust that their lifestyles will be enhanced thanks to the luxury accommodations that allow flexibility, comfortability, and convenience. Community features include amenities and services such as housekeeping, laundry, social events, recreational activities, fitness classes, medication management, and respite stays.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 310 / 464 / 586 / 767 / 829 sq. ft
Housing Options: Studio / Alcove / 1 Bed / 2 Bed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Ranking Methodology
How we rank these memory care communities
Every community above is evaluated across six weighted categories using public data including state inspection records, review platforms, BBB profiles, and operator-published materials.
Weighting overview
35%
Resident Experience
25%
Regulatory
15%
Visual Media
10%
Website
10%
Stability
5%
Environment
01
Resident & Family Experience 35%
The single largest share of every ranking. Aggregated review sentiment and volume from major platforms — the closest signal to real resident experience.
Includes
Review Sentiment
Review Volume
02
Regulatory & Safety Record 25%
State inspection records, citations, and complaint visits. We weight per-inspection rates more heavily than raw counts.
Includes
State Inspections
Citations/Inspection
% Inspections w/ Citations
Complaint Visits
Accreditations
BBB Rating
03
Visual Media & Transparency 15%
Communities that publish high-quality visuals give families a real preview. No photos or tours = a negative transparency signal.
Includes
Video Tours
Virtual Walkthroughs
Photo Quantity
Photo Quality
04
Website & Operator Transparency 10%
Site quality and whether the operator publishes basic accountability information — staff names, contact details, ownership.
Includes
Website Content
Mobile Usability
Staff Info Available
Owner Info Available
05
Community Stability 10%
Operational signals indicating whether a community is well-run and meeting demand.
Includes
Occupancy Rate
Bed Options
06
Environment & Pricing 5%
Walkability and pricing transparency. Walk Score is weighted higher for Independent Living than for Memory Care, where most residents do not leave unaccompanied.
Includes
Walk Score
Pricing Transparency
Frequently Asked Questions
What government services provide money for senior housing?
Several government programs offer financial assistance for senior housing in various countries, focusing on the United States for a broad overview:
- Medicaid: Medicaid is a state and federally funded program that can cover the costs of nursing home care for those who meet eligibility criteria, including income and asset limits. Some states also offer Medicaid waivers that help pay for home and community-based services to prevent or delay nursing home placement.
- Medicare: Medicare, primarily a health insurance program for people aged 65 and over, does not cover long-term housing costs. However, it can cover short-term stays in a skilled nursing facility under specific conditions following a hospital stay.
- Section 202 Supportive Housing for the Elderly Program: This program provides housing for low-income seniors. It offers rental assistance and access to supportive services, such as cleaning, cooking, and transportation.
- Low-Income Housing Tax Credit (LIHTC) Properties: While not a direct subsidy, LIHTC encourages developers to create affordable housing. Seniors with low incomes can find reduced-rent apartments through this program.
- State and Local Programs: Many states, counties, and cities offer their own programs to assist seniors with housing costs. These can include property tax relief programs, rental assistance programs, and programs that offer affordable senior housing options.
- Veterans Affairs (VA): The VA offers several programs for veterans, including the Aid and Attendance benefit, which provides monthly payments to veterans who require the aid of another person, or are housebound, to help cover the cost of care in homes, nursing homes, and assisted living facilities.
- Social Security: While Social Security primarily provides retirement income, for many seniors, these benefits are a crucial part of their budget, including housing costs.
How do you pick the homes you recommend?
Before recommending homes, we conduct a thorough evaluation on crucial factors that define a senior home such as the quality of care they provide, the reputation of the organization, and a comprehensive review of community testimonials as well. Every detail is assessed to assure that seniors are offered not just senior care options, but trustworthy homes where they can experience the care that they deserve.
Do you help families that need Medicaid?
Yes. Assisting families who need Medicaid is important to us as it plays a crucial role in offering financial support to seniors confronting economic challenges. We would like to keep essential healthcare services accessible to all community members, irrespective of one’s financial circumstances.
How much does this service cost?
We extend our services at no cost, ensuring that families and seniors can benefit from tailored assistance in their search for care and home options. Our ability to offer personalized guidance without charge to families and seniors is made possible through the support and funding from the communities with which we team up.
What services do you offer?
- Finding and ranking the best assisted living facilities
- Finding and ranking the best nursing homes
- Finding and ranking the best memory care facilities
- Our concierge service helps seniors move into the perfect home for them
- Helping seniors use medicare, medicaid, and other government programs to pay for their homes
- Helping seniors avoid senior homes that have bad service or fraud
- Autobiography & Family History Writing + Research
- Senior-focused concierge medicine
- Senior-focused nutritionist
- Senior-focused personal training
- Memory care specialists
- Custom wheelchairs at all price points.
- Custom hearing aids
- Cosmetic skincare + dermatology
- Companionship: We offer in-person and virtual companionship services. Someone engaging to hang out with or talk to on video chat.
- Senior housing concierge. Our service finds the best senior living options based on your needs, income, and personality.
Who we are
Your Senior Care Partner, Every Step of the Way
We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.
Contact us Today
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Frequently Asked Questions about Memory Care in Kentucky
What's the difference between assisted living and memory care in Kentucky?
Assisted living in Kentucky supports residents with daily activities (bathing, dressing, medication management) while preserving independence. Memory care is a specialized form of assisted living for residents living with Alzheimer's or dementia, and adds 24/7 secured environments, dementia-trained staff, and structured routines designed to reduce confusion and wandering.
Does Kentucky Medicaid cover memory care?
Kentucky Medicaid does not directly pay room-and-board for memory care, but most states (including Kentucky) offer Home and Community-Based Services (HCBS) waivers that can offset the cost of care services delivered inside a licensed community. Eligibility, waitlists, and covered services vary — check directly with the state Medicaid agency.
What is memory care?
Memory care is a specialized form of assisted living for residents living with Alzheimer's disease or other forms of dementia, with secured environments, dementia-trained staff, and routines built to reduce confusion and wandering.
How many memory care communities are listed on this page?
This page features 3 memory care communities in Kentucky. Use the filters and comparison tools above to compare ratings, amenities, and pricing.
How do I choose the right memory care community in Kentucky?
Start by matching the level of care offered to the resident's current and anticipated needs, then compare licensing status, staff-to-resident ratios, recent inspection results, and pricing. Tour at least two or three communities in Kentucky, talk to current residents and families, and confirm what is included in the base rate versus billed as add-on services.
What should I look for when visiting memory care communities in Kentucky?
Pay attention to staff interactions with residents, cleanliness and odor, food quality at meal times, the activity calendar, and how questions about pricing and care plans are answered. Ask to see the most recent state inspection report, the move-out / level-of-care-change policy, and a sample monthly bill that lists every fee.














