Page 18 of Best Memory Care in North Carolina

Overview of Brookstone Terrace of Thomasville

Brookstone Terrace of Thomasville is a 62-bed assisted living and memory care facility at 915 West Cooksey Drive, Thomasville, Davidson County, North Carolina. It provides 24-hour staffing, dietitian-approved meals, activities, and dining services with a 3-star state rating. The facility is highly walkable (Walk Score 71).

Fire safety system maintenance failures and medication administration errors characterize Brookstone’s regulatory history. Over eight years, the facility averaged 8.8 deficiencies annually, 69 percent above North Carolina’s 5.2-deficiency benchmark. October 2024 follow-up survey found two deficiencies: the facility made unapproved modifications to safety systems on five exit doors without submitting required construction documents to DHSR, and fire-resistant ceiling gaps around sprinkler heads remained uncorrected where caps were removed. June 2024 construction survey identified six deficiencies reflecting systemic physical plant maintenance gaps: no quarterly fire rehearsal documentation on each shift, electrical receptacles lacking ground fault protection behind washing machines, kitchen door closer removed, fire safety equipment gaps and covered exit signs, ice machine drain without required 2-inch air gap, non-functional emergency lighting in multiple locations, and missing fire extinguisher monthly inspection records.

Clinical care deficiencies span medication administration and physician communication. December 2023 found one resident without required tuberculosis screening, one resident experiencing nine days of abnormal heart rate (outside ordered parameters) without physician notification, and one resident never receiving ordered Ozempic despite four documented administrations. June 2022 documented failure to notify physician of medication refusals, lorazepam administered more than once daily contrary to orders, warfarin doses missed, and medication aides failing to observe residents taking medications before documenting administration. No fines or license suspensions appear in the record.

Families should ask about corrections for the October 2024 exit door modifications and fire safety gaps, medication aide supervision, and physician notification procedures.

Overview of Hayesville House

Hayesville House is a 60-bed assisted living facility at 480 Old 64 West, Hayesville, Clay County, North Carolina. Current occupancy is 60 percent (36 of 60 beds), reflecting declining demand.

Staffing shortages and a substantiated abuse allegation define Hayesville House’s regulatory challenges. Over five years, the facility averaged 9.2 deficiencies annually, 77 percent above North Carolina’s 5.2-deficiency benchmark. October 2023 annual survey documented critical staffing deficiency with required staffing hours not met on all three shifts for census of 35-36 residents, with shortage hours ranging from 2 to 13 hours across sampled shifts, particularly on weekends, impacting timely personal care delivery. Staffing shortages have persisted across years; March 2016 follow-up documented Special Care Unit staffing gaps that resulted in shortened or missed showers and delayed assistance.

A substantiated July 2016 complaint investigation revealed serious resident protection failure. Staff member J engaged in inappropriate touching during incontinence care of Resident #7. The facility failed to report the allegations of sexual abuse to the Health Care Personnel Registry as required, compounding the breach of resident protection.

Physical plant and fire safety deficiencies appear across construction surveys. August 2019 construction survey cited multiple deficiencies spanning unsafe premises, poor housekeeping, unsecured compressed gas cylinders, malfunctioning emergency and fire safety equipment, electrical hazards, blocked corridor doors, prohibited portable electric heaters, and non-functional exhaust ventilation. June 2017 construction survey documented lack of current fire safety inspection reports, chronic odors, housekeeping hazards, irregular fire safety rehearsals, and malfunctioning exit signs. May 2015 construction survey identified 14 deficiencies including sprinkler system maintenance issues, shower hose defects, sagging exit gate, malfunctioning smoke barrier doors, compromised fire-rated walls and ceilings, non-functional emergency lighting, and lack of fire extinguisher inspections; August 2015 follow-up confirmed defects persisted.

November 2016 annual survey documented mold in 10 of 28 resident rooms on heat pump air output vents with no set schedule for cleaning units. October 2015 documented unclean resident rooms and failure to ensure CPR-certified staff on third shift for 4 of 13 days. No fines or license suspensions appear in the record.

Families should ask about staffing levels and ratios, fire safety inspection reports and maintenance, medication and supervision protocols, and incident reporting procedures for resident protection.

Located in south Charlotte, North Carolina, The Pines on Carmel Senior Living is a single-story community offering assisted living, memory care, and respite care in one location. The community has 125 beds. It offers studio and two-bedroom residences to support a wide range of care needs, from short-term respite stays to long-term memory care.

The community is about 8. 9 miles from downtown Charlotte and less than 2 miles from Atrium Health Pineville. Residents and families have convenient access to nearby hospital care when needed. The neighborhood has a Walk Score of 35, which is somewhat walkable. A few nearby shops and services can be reached on foot, while most errands and outings require a car. Residents also have access to transportation services, along with fitness and recreation programs that encourage an active lifestyle.

State inspections conducted by North Carolina’s Division of Health Service Regulation have focused on medication management. These include how physician orders and therapeutic diets are carried out and documented. Inspection records have also included complaints involving resident supervision and monitoring for individuals at risk of wandering. A separate construction-related item was reviewed during a follow-up survey and confirmed as corrected.

The community welcomes pets, allowing residents to keep a companion animal after moving in. Families considering The Pines on Carmel Senior Living should ask about current staffing levels, memory care supervision practices, and how residents with changing care needs are supported daily.

Set in the serene area of Huntersville, NC, Ranson Ridge Assisted Living & Memory Care provides a comfortable and secure environment for assisted living and memory care residents. They feature a team of excellent caregivers to support residents with their daily living activities, personal care, and medication management. Residents also enjoy having rehabilitation and skilled nursing services to accommodate their complex needs.

By offering personalized care plans, they make sure residents are provided with proper care and attention that matches their unique needs. Residents are also offered an array of engaging activities to help them make meaningful connections and enriching experiences. Whether you’re looking for quality care or opportunities for fun, Ranson Ridge Assisted Living & Memory Care ensures you’re given everything you need to live your best life.

Set in the dazzling neighborhood of Burlington, NC, Home Place of Burlington, is a welcoming senior living community, offering independent living, assisted living, and memory care. The community offers a range of warm and spacious apartments with modern amenities like private bathrooms and kitchenettes. With on-site maintenance, weekly housekeeping, and linen services, residents can let go of chores and find more time to relax and enjoy.

With a range of amenities, Home Place of Burlington focuses on resident comfort and enjoyment. Seniors can indulge in restaurant-style dining, visit the beauty salon, or unwind in the game room. Regular activities like cooking classes, gardening, and live entertainment foster a sense of community, making every day a new adventure. Moreover, scheduled transportation ensures easy access to cultural excursions and local events.

Designed to meet seniors’ every need in a home-like environment, Mallard Ridge in Multnomah County, Clemmons, NC, is a charming senior living community that offers assisted living and memory care. The community’s compassionate caregiving team coordinates closely with residents and their families to create personalized care plans and programs that closely align with their specific needs. Here, residents are liberated from home and yard maintenance, providing them plenty of time to enjoy the community’s calendar of daily activities and delicious restaurant-style dining.

Residents experiencing Alzheimer’s or any stage of dementia are provided a safe and secure haven for a more personal and focused care and attention that serves their specific needs. Emergency response systems are also available in each apartment to make sure residents are provided immediate assistance during emergencies. A full-time social director is available to carefully plan an array of social activities, wellness programs, and outings to local attractions, restaurants, and community events, for a vibrant and fulfilling living experience.