Located at 1800 Butterfield Ave in Utica, New York, The Pines at Utica Center for Nursing & Rehabilitation is a skilled nursing home operated by Utica Crossings, LLC under owner Paula Bokow. Families can choose from Medicare, Medicaid, and private pay to cover both short-term rehabilitation and ongoing nursing care. The 117-bed center has served the community for 18 years. It currently operates at 96% occupancy, with 112 residents.
The home is positioned for both short-term post-acute care and longer-term nursing stays. Residents stay an average of 141 days. Daily nurse staffing averages 2 hours and 58 minutes per resident. Care is supplemented by registered nurses, nurse aides, and licensed practical nurses. The’re around-the-clock staffing to support residents through rehabilitation, recovery, and ongoing care.
Services include rehabilitation therapy, respite care, 24-hour skilled nursing, and access to on-site primary care and specialty physicians. These reduce the need for frequent outside medical appointments.
Daily recreation and spiritual programs are available at the home. Residents receive three meals a day with nutritional support tailored to their needs. Restorative care and therapy services help residents maintain independence and work toward their recovery goals.
State inspections have examined care quality and documentation compliance practices at the home. The facility is in a somewhat walkable neighborhood. Some nearby services can be reached on foot, but most trips require driving.
Families considering post-acute rehabilitation or ongoing skilled nursing care should take a tour of the facility. Discussing a loved one’s specific needs can provide a clearer understanding of how the home delivers care and supports residents daily.
