Page 40 of Best Senior Care in New York State

New East Side Nursing Home is a 58 bed nursing home offering skilled nursing in New York, New York. Licensed nursing care is available on site around the clock, with 24 hour staffing keeping support available overnight. Its smaller size may suit someone who prefers a setting where staff and residents can get to know one another.

Total nurse staffing averages 3 hours and 33 minutes per resident each day. That figure represents nursing time delivered across the day, not a continuous individual assignment. Of this coverage, 1 hour and 22 minutes comes from licensed RNs and LPNs providing clinical care. Occupancy is 93 percent, so most beds are in use and families may want to confirm current availability and admission timing.

The home accepts Medicare, Medicaid and private pay. Medicare can cover short term skilled care after a hospital stay, while Medicaid can help an eligible resident whose savings may not cover a long stay. Private pay allows a family to cover costs directly.

A Walk Score of 98 out of 100 places the home in a walker’s paradise, where daily errands do not require a car and residents who are able to walk can go out independently. The kitchen is strictly Glatt Kosher, and observance of the Jewish Sabbath and holidays supports residents who follow those practices. Special diets accommodate dietary restrictions, while religious services give residents a way to worship at the home.

Arts and crafts, music, games, current events, lectures and movies provide recreational, educational and social choices on site. Salon, barber and beautician services let residents take care of grooming without arranging an outside appointment.

Overview of Aaron Manor Rehabilitation and Nursing Center

Aaron Manor Rehabilitation and Nursing Center operates 140 beds in Fairport’s Perinton neighborhood, a very walkable urban setting (Walk Score 72). Family-owned and privately operated by CPR Associates LLC under owner Joseph Dilal, the facility admits residents primarily for short-term post-acute rehabilitation: 92% of new admissions carry Medicare coverage and average 15-day stays. Medicaid accounts for 3% and private pay 5% of new admissions, though the current census shows a more mixed payer base (7.5% Medicare, 66.4% Medicaid, 26.1% private pay).

The facility is licensed to provide nursing, rehabilitation services, recreation programming, food service, and social work. Resident and family governance structures operate through active councils, and on-site Nurse Aide Training capacity exists.

Daily nursing support measures 4 hours 6 minutes per resident; above state average and ranked 74th statewide among 388 facilities. The workforce includes 17 RNs, 51 LPNs, 124 CNAs, plus specialized roles: 13 physical therapy assistants, clinical nurse specialists, respiratory therapy technicians, speech language pathologists, mental health workers, and qualified social workers. A 1 NP and 1 RN director oversee clinical operations.

Total headcount is 240 (185 employees, 55 contractors), with average 8.1-hour shifts and 7.2% contractor hours. Weekend RN coverage, however, drops sharply: 10 minutes per day versus 28 minutes statewide, signaling reduced clinical oversight on weekends.

The facility avoided federal fines and enforcement actions, a major strength. Yet citation patterns reveal concerns: 20 total citations (54% above state average), concentrated in medication management (recurring error rates ≥5%) and life safety system maintenance across multiple surveys. The October 2024 inspection documented 13 deficiencies. Complaint volume favors Aaron Manor: 31 complaints versus the state average of 79; a substantial differential suggesting fewer resident/family grievances.

Clinical strengths include exceptional depressive symptom rates (0.7%) and perfect vaccination completion. Weaknesses are pronounced: functional decline runs 28% worse than the state, and falls with major injury affect 4.9% of long-stay patients versus 3% statewide. Short-stay discharge outcomes underperform: only 37.2% achieve successful home or community return versus 50.6% state average.

Aaron Manor operates a high-occupancy short-term rehab model with above-average nurse staffing but recurring medication and life safety concerns, coupled with quality outcome gaps in functional maintenance and post-discharge community reintegration.

Overview of Hollis Park Manor

This boutique rehabilitation and nursing facility is an excellent care provider located in Queens, New York. Hollis Park Manor is highly passionate about what it does and makes sure all its residents receive the best care they need, when they need it. One of the best-rated nursing homes, it offers a variety of services, including 24-hour nursing care, short- and long-term rehabilitation, social services and family counseling, and psychiatry and psychological services, among others.

This long-term care facility is composed of individuals who are passionate about giving quality care. They understand that each individual has unique needs, which is why they have designed personalized care plans for each individual. Moreover, they utilize the best techniques and equipment needed so their residents can get the care they need.

Overview of White Plains Center for Nursing Care

Located in White Plains, New York, the White Plains Center for Nursing Care recently enhanced through renovations to ensure an environment of continual improvement and warmth. This facility offers a uniquely cozy atmosphere, providing residents with a small, home-like environment that exudes comfort and care. Their commitment to superior service is evident through a range of specialized offerings, including short-term rehabilitation, stroke recovery programs, long-term care, Alzheimer’s and dementia care, hospice services, cardiac rehabilitation, tracheostomy care, and more.

The facility boasts private and semi-private rooms, complemented by amenities such as complimentary Wi-Fi and an in-house salon, ensuring residents have access to both convenience and indulgence. In addition, their personalized concierge services add an extra layer of comfort, creating a strong sense of community where everyone can thrive. With a focus on nursing home quality measures, the White Plains Center for Nursing Care offers not just a residence, but a true home where residents can experience compassionate care and a high quality of life.

Overview of Good Shepherd Village at Endwell

Good Shepherd Village at Endwell is a 32-bed nursing community located at 14 Village Drive in Endwell, New York. The facility maintains full occupancy, with residents averaging 287 days, indicating a patient population balancing both rehabilitative stays and longer-term placements.

Staffing runs at notably robust levels. Registered nurses deliver 53 minutes of care per resident daily; nurse aides contribute 2 hours 47 minutes; licensed practical nurses add 1 hour 29 minutes more. This three-tier model allows the facility to manage both acute medical needs and chronic conditions across its census.

Over five years of state inspections, the facility has recorded zero citations or deficiencies; which is a consistent compliance record under review by the New York Department of Health, Office of Aging and Long Term Care. This sustained performance is noteworthy in a regulatory environment where most facilities typically carry some findings.

The community covers Medicare, Medicaid, and private-pay residents, creating flexibility for families navigating different payment sources. Its location is somewhat walkable (Walk Score 46); families will likely drive for most visits and appointments, though a few neighborhood amenities remain accessible on foot.

Good Shepherd Village at Endwell serves older adults who require skilled nursing supervision, regular medication management, and structured therapeutic routines. The combination of full occupancy, substantial staffing, and a deficiency-free inspection history suggests a facility with both high demand and demonstrated operational consistency.

Overview of The Knolls, a Bethel Community

The Knolls, a Bethel Community, is a not-for-profit continuing care retirement community (CCRC) in Valhalla, NY, that offers independent living, assisted living, and skilled nursing. With its small-town setting, the community has a warm and welcoming atmosphere that aims to keep older adults comfortable and safe. 24-hour assistance, scheduled transportation, and multiple dining options are also provided to enrich residents’ living experiences. The community also doubles its efforts to understand residents’ needs and habits to provide the best possible care.

Gardening, social events, and various games encourage residents to live actively and make friends. An indoor, heated swimming pool, a beauty salon, and a creative arts studio are also available to uplift residents’ moods and maintain their holistic wellness. The community’s 30 scenic acres are set near public transportation and other local amenities in Valhalla. As a highly regarded option for senior living in New York, this CCRC strives to help older adults age gracefully in place.

Located in Franklin Square, New York, Garden Care Center is a 150-bed nursing home serving the greater Garden City area. The home is operated by Garden Care Center, Inc. It accepts Medicare, Medicaid, and private pay, providing several ways for families to cover both short-term rehabilitation and longer-term nursing care.

The facility’s occupancy rate is 93%, and residents stay for an average of 156 days. Garden Care Center serves post-acute rehabilitation residents and those requiring longer-term skilled nursing support. The facility is well-positioned for rehabilitation, with dedicated rehab and subacute services. These are specialized and outpatient programs for residents recovering from surgery, illness, or hospitalization.

Clinically, the home maintains 24-hour staffing. Nurses provide an average of approximately 2 hours and 45 minutes of care per resident each day. This includes registered nurses (29 minutes per day), nurse aides (2 hours and 14 minutes), and LPN/LVN support (37 minutes), providing consistent hands-on care across shifts.

The home’s location in Franklin Square has a walkability score of 89. Most errands can be accomplished on foot, and essential services are nearby. Residents and visiting family members can easily navigate the community.

State inspections identified concerns related to infection control, pressure ulcer management, life safety code compliance, respiratory care, and quality-of-care practices. Like many facilities, the home addressed deficiencies with varying success across survey cycles.

Overview of St. Ann’s Community

St. Anne’s Community, located in Irondequoit, Rochester, New York, is a leading hospice facility that caters to the needs of seniors in the community. Already established and in service for 150 years, St. Ann’s Community is a beacon of light for those seeking exceptional care. They encourage older adults in the community to live independently and have a balanced well-being.

In partnership with Leo Center for Caring, they offer comfort and dignity and provide older adults peace as they journey through their terminal illnesses. They have a well-trained yet compassionate staff that understands the need for seniors to complete their lives on their terms. With that sense of dignity and comfort they offer, clients and their families ensure they are given the highest quality of life they deserve.

Overview of Crouse Community Center

Crouse Community Center, a nonprofit nursing facility in Morrisville, has operated for 22 years under ownership by David Felton. The 120-bed community positions itself as a short-term post-acute provider, with Medicare patients (80% of admissions) typically staying 20 days and private-pay residents (20%) remaining 1–2 years. The facility declines Medicaid participation despite the current census breakdown showing 73.9% Medicaid residents; a discrepancy reflecting historical payer evolution.

Programming emphasizes rehabilitation recovery, adult day services, outpatient therapy, and respite placement. Governance includes active resident and family councils. The facility maintains on-site nurse aide training capacity and reported 99% employee influenza vaccination coverage.

Nursing resources total 4 hours per resident daily, 14% above the state average. What distinguishes Crouse is its RN allocation: 59 minutes daily (40% above state) and an exceptional 58 minutes on weekends (107% above state average), providing substantially stronger physician-directed oversight than typical facilities. However, this strength masks a critical gap: LPN hours plummet to 12 minutes daily; 74% below average. Nurse aide presence (2 hours 50 minutes) compensates partially but cannot substitute for the licensed practical nurse scope.

The workforce includes 42 RNs, 16 LPNs, 105 CNAs, plus respiratory technicians, PT assistants, and clinical specialists. Contractors represent a negligible 0.3% of labor hours.

The January 2025 survey identified 17 deficiencies: care planning, privacy, pharmacy practice, and extensive life safety lapses (electrical, fire, corridors, sprinklers, smoke barriers). All were corrected.

The March 2023 inspection similarly documented 9 deficiencies now remedied. Complaint filings remain sparse at 19 total (76% below state), a favorable signal, with 4 investigations and zero substantiated harm findings. One enforcement action (Dec 2020, infection control) is on record.

Antipsychotic use reaches 25.2%; double the state rate, and functional decline metrics (30.4% walking impairment, 33.6% ADL decline) run 66–104% worse than state. Yet depressive symptoms register at 0.3% (exceptional), and pressure ulcer prevention exceeds state performance by 52%. Short-stay falls with major injury spike at 2.2% versus 0.8% statewide.

Crouse Community Center demonstrates competing institutional characteristics: elevated RN presence and low complaint volume alongside profound functional decline, high medication intensity, and financial distress.

Overview of Elderwood of Lakeside at Brockport

A 120-bed skilled nursing home at 170 West Avenue in Brockport, New York, is Elderwood of Lakeside at Brockport. The home operated by 170 West Avenue Operating Company, LLC stands in a highly walkable neighborhood where almost all errands are doable on foot, a useful feature for visiting families. It serves Medicare, Medicaid, and private-pay residents, offering a clear range of coverage options for short-term rehabilitation and longer-term nursing care.

The facility runs close to full capacity at 93 percent occupancy, averaging a stay length of around 73 days, mirroring its primary focus on subacute rehabilitation. For occupants healing from surgery, illness, or hospitalization, the home provides dedicated rehabilitation services and respite care, anchored by daily hands-on staffing that totals 3 hours 12 minutes of nursing care per resident. That includes registered nurses, nurse aides, and licensed practical nurses working nonstop. The rehabilitation program is anchored by a bright, spacious gym equipped with cutting-edge equipment, tailored to support residents through physical recovery and regaining function. Beyond care, residents can access private and companion room options, complimentary Wi-Fi building-wide, and a social activities calendar. The dining program spotlights a pleasant meal experience at each service.

State inspections by the Department of Health have noted occasional deficiencies in care quality documentation, infection control protocols, and facility maintenance, along with isolated hazards and supervision gaps in certain periods. All flagged concerns were corrected on site, with no immediate jeopardy citations issued.

For families considering Elderwood of Lakeside at Brockport, tours provide a nice opportunity to see the rehabilitation gym and room options personally, and to discuss daily routines and care approaches with staff.