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Best Senior Care in New York State

Reviewed by
Last updated
Jun 2026
We analyzed
1,158 homes in New York State

Sources: CMS Centers for Medicare and Medicaid Services, and New York State Department of Health, Office of Aging and Long Term Care.

Compare Senior Care around New York (Metro Area)

The information below is reported by the New York State Department of Health.

Edna Tina Wilson Living Center
SC

Senior Care

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Rochester (Island Cottage Road)
120
Facility 120
NY AVG 160
Rank #412 / 748
No
2
Facility 2
NY AVG 63
Rank #1144 / 1173
North Park Nursing Home (Not For Profit)
86
Facility 86
NY AVG 83
Rank #157 / 344
16---Studio / 1 Bed / 2 Bed-
White Plains Center for Nursing Care
SC

Senior Care

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

White Plains (City Of White Plains)
88
Facility 88
NY AVG 160
Rank #547 / 748
No
65
Facility 65
NY AVG 63
Rank #652 / 1173
Optima Care White Plains, LLC (For Profit)
88
Facility 88
NY AVG 83
Rank #147 / 344
4-----
Jewish Home of Rochester
SC

Senior Care

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Rochester (South Winton Road)
328
Facility 328
NY AVG 160
Rank #44 / 748
No
8
Facility 8
NY AVG 63
Rank #1097 / 1173
Jewish Home Of Rochester (Not For Profit)
85
Facility 85
NY AVG 83
Rank #164 / 344
9---Studio / 1 Bed / 2 Bed-
Promenade at Tuxedo Place
SC

Senior Care

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Tuxedo Park
89
Facility 89
NY AVG 160
Rank #543 / 748
No
34
Facility 34
NY AVG 63
Rank #928 / 1173
Promenade Tuxedo LLC
85
Facility 85
NY AVG 83
Rank #164 / 344
4
25%
Facility 25%
NY AVG 44.4%
Rank #111 / 318
1
Facility 1
NY AVG 14.5
Rank #103 / 318
0.3
Facility 0.3
NY AVG 1.6
Rank #115 / 318
1 Bed Suite / Private Room-
The Bristal at White Plains
SC

Senior Care

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

White Plains (North Street)
190
Facility 190
NY AVG 160
Rank #244 / 748
Yes
14
Facility 14
NY AVG 63
Rank #1060 / 1173
Ebc White Plains, LLC
97
Facility 97
NY AVG 83
Rank #25 / 344
3
33.3%
Facility 33.3%
NY AVG 44.4%
Rank #131 / 318
1
Facility 1
NY AVG 14.5
Rank #103 / 318
0.3
Facility 0.3
NY AVG 1.6
Rank #115 / 318
Studio / Suite / 1 Bed-
Meadowbrook Care Center
SC

Senior Care

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Freeport (West Merrick Road)
280
Facility 280
NY AVG 160
Rank #78 / 748
No
75
Facility 75
NY AVG 63
Rank #530 / 1173
Meadowbrook Care Center, Inc. (For Profit)
81
Facility 81
NY AVG 83
Rank #207 / 344
13----A+
Brightview Sayville
SC

Senior Care

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Sayville (Broadway Avenue)
92
Facility 92
NY AVG 160
Rank #528 / 748
No
37
Facility 37
NY AVG 63
Rank #897 / 1173
Bv Sayville Operator, LLC
84
Facility 84
NY AVG 83
Rank #178 / 344
9
77.8%
Facility 77.8%
NY AVG 44.4%
Rank #262 / 318
12
Facility 12
NY AVG 14.5
Rank #245 / 318
1.3
Facility 1.3
NY AVG 1.6
Rank #230 / 318
--
The Chelsea at Brookhaven
SC

Senior Care

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Yaphank
81
Facility 81
NY AVG 160
Rank #578 / 748
Yes
5
Facility 5
NY AVG 63
Rank #1121 / 1173
Brookhaven Senior Living, LLC
69
Facility 69
NY AVG 83
Rank #306 / 344
9
77.8%
Facility 77.8%
NY AVG 44.4%
Rank #262 / 318
21
Facility 21
NY AVG 14.5
Rank #273 / 318
2.3
Facility 2.3
NY AVG 1.6
Rank #286 / 318
Studio / 1 Bed-
Leroy Village Green
SC

Senior Care

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Le Roy
140
Facility 140
NY AVG 160
Rank #365 / 748
No
22
Facility 22
NY AVG 63
Rank #1014 / 1173
Leroy Operating LLC (For Profit)9114-----
Peregrine Senior Living at Crossgate
SC

Senior Care

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Albany (Dunes)
83
Facility 83
NY AVG 160
Rank #571 / 748
No
49
Facility 49
NY AVG 63
Rank #788 / 1173
Psl Of Crossgate LLC-1
0%
Facility 0%
NY AVG 44.4%
Rank #1 / 318
0
Facility 0
NY AVG 14.5
Rank #1 / 318
0
Facility 0
NY AVG 1.6
Rank #1 / 318
Studio / 1 Bed / 2 Bed-
Walden Place
SC

Senior Care

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Cortland (South Cortland)
86
Facility 86
NY AVG 160
Rank #551 / 748
No
33
Facility 33
NY AVG 63
Rank #942 / 1173
Sl Walden, LLC
69
Facility 69
NY AVG 83
Rank #306 / 344
18
33.3%
Facility 33.3%
NY AVG 44.4%
Rank #131 / 318
9
Facility 9
NY AVG 14.5
Rank #221 / 318
0.5
Facility 0.5
NY AVG 1.6
Rank #144 / 318
Studio / 1 Bed-
Sunrise of East Meadow
SC

Senior Care

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

East Meadow (Mitchel Houses)
107
Facility 107
NY AVG 160
Rank #486 / 748
Yes
60
Facility 60
NY AVG 63
Rank #696 / 1173
Gwc - East Meadow, Inc.
76
Facility 76
NY AVG 83
Rank #260 / 344
7
57.1%
Facility 57.1%
NY AVG 44.4%
Rank #217 / 318
7
Facility 7
NY AVG 14.5
Rank #208 / 318
1.0
Facility 1.0
NY AVG 1.6
Rank #200 / 318
Studio / 1 Bed-
Brookdale Manlius
SC

Senior Care

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Manlius (Flume Road)
86
Facility 86
NY AVG 160
Rank #551 / 748
Yes
61
Facility 61
NY AVG 63
Rank #686 / 1173
Ww Manlius Operator, Inc.
72
Facility 72
NY AVG 83
Rank #291 / 344
13
38.5%
Facility 38.5%
NY AVG 44.4%
Rank #163 / 318
8
Facility 8
NY AVG 14.5
Rank #213 / 318
0.6
Facility 0.6
NY AVG 1.6
Rank #160 / 318
Studio / Alcove / 1 Bed / 2 Bed-
Summit At Eastwyck
SC

Senior Care

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Rensselaer (Eastwyck Circle)
182
Facility 182
NY AVG 160
Rank #262 / 748
No
25
Facility 25
NY AVG 63
Rank #996 / 1173
Gwc-East 56Th Street Inc.-2
100%
Facility 100%
NY AVG 44.4%
Rank #286 / 318
0
Facility 0
NY AVG 14.5
Rank #1 / 318
0
Facility 0
NY AVG 1.6
Rank #1 / 318
1 Bed / 2 Bed-
Ciel on the Hudson
SC

Senior Care

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Yonkers (Ludlow)
84
Facility 84
NY AVG 160
Rank #563 / 748
Yes
58
Facility 58
NY AVG 63
Rank #719 / 1173
D&R Yonkers LLC
90
Facility 90
NY AVG 83
Rank #115 / 344
5
80%
Facility 80%
NY AVG 44.4%
Rank #266 / 318
10
Facility 10
NY AVG 14.5
Rank #226 / 318
2.0
Facility 2.0
NY AVG 1.6
Rank #267 / 318
1 Bed / 2 Bed-
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View all Nearby Homes
Overview of Elderwood at Hamburg

Elderwood at Hamburg provides quality subacute rehab services, skilled nursing, and memory care in a bright and welcoming facility. It offers exceptional physical, occupational, and speech therapy in a modern, well-equipped rehab suite. The community features a friendly, home-like atmosphere with beautifully decorated common spaces.

Contact Elderwood at Hamburg

Overview of Schenectady Center for Rehabilitation and Nursing

Schenectady Center for Rehabilitation and Nursing is located in Schenectady, NY. It offers specialized rehabilitation services and long-term care in a supportive environment. The center focuses on enhancing health and fostering community among residents.

Contact Schenectady Center for Rehabilitation and Nursing

Overview of Long Beach Nursing and Rehabilitation Center

At 375 East Bay Drive in Long Beach, Nassau County, MLAP Acquisition I, LLC operates Long Beach Nursing and Rehabilitation Center, a 150-bed facility with 93% occupancy; notably higher than the state’s 88.3% average. The community blends short-term post-acute rehabilitation with longer-term Medicaid-funded care, reflecting a payer mix where 68% of current residents are Medicaid-covered.

Its 4-star CMS overall rating ranks 27% above the state average, with matching 4-star scores across health inspection, staffing, and quality measures. The facility has had 35 citations since 2021, nearly three times the typical New York nursing home.

The most recent April 2024 inspection found one Level 2 deficiency for reporting to the national health safety network, citing potential for more than minimal harm but no actual harm to residents. A September 2023 complaint investigation uncovered seven deficiencies across nursing competence, medication management, infection control, physician oversight, and physical plant conditions; the facility corrected all of these by November 2023.

No federal penalties or payment denials were recorded in the past three years.

On the positive side, registered nurses staff at 1 hour 14 minutes per resident daily, 76% above the state average, and a clear strength in clinical oversight and responsiveness. Long-stay quality metrics stand out: high-risk clinical event scores of 4.1 run 58% better than the state figure, and functional decline tracking is 46% above average.

Cardiac rehabilitation, palliative care, hospice partnerships, and on-site speech pathology anchor the clinical services; religious observance, pet visitation, beauty services, and family transportation support daily life.

Five active medical malpractice and tort lawsuits are pending in Nassau courts.

The community’s 164-day average length of stay and heavy reliance on Medicaid funding position it for residents requiring extended skilled nursing with strong RN presence and ongoing functional support.

Contact Long Beach Nursing and Rehabilitation Center

Overview of Norwich Rehabilitation & Nursing Center

Norwich Rehabilitation & Nursing Center is an 80-bed nursing home at 88 Calvary Drive in Norwich, Chenango County, New York, operated by Norwich Operating Company, LLC. The neighborhood scores 82 on the Walk Score; very walkable, with most errands within reach on foot. At 93% occupancy with a median stay of 78 days, the facility focuses on short-term rehabilitation and transitional care.

Resident care is staffed at just over three and a half hours of nursing per person per day. The team includes registered nurses, licensed practical nurses, and nursing aides working to manage post-acute recovery and short-term skilled needs. Residents can access rehabilitation services on-site, which supports the facility’s core mission: helping people transition home after surgery, acute hospitalization, or acute illness.

State inspections over nine years have identified recurring challenges in care planning, discharge coordination, and operational documentation. Quality of care and facility maintenance remain areas where state surveyors have noted deficiencies. The facility continues to work through corrective action plans and inspection findings, though patterns persist across inspection cycles.

Norwich accepts Medicare, Medicaid, and private-pay residents, making it accessible across coverage types. The facility’s short-term profile and nursing staffing align it toward residents who need intensive rehabilitation and are working toward discharge home within weeks rather than months.

Contact Norwich Rehabilitation & Nursing Center

Overview of Chautauqua Nursing and Rehabilitation Center

Chautauqua Nursing and Rehabilitation Center is a 216-bed nursing home in Dunkirk, serving residents who need skilled nursing care and short-term rehabilitation after surgery or illness. The neighborhood is very walkable (Walk Score 71), which matters if family members are visiting regularly and want to navigate on foot. With 94% occupancy and an average resident stay of 161 days, the facility draws a mix of short-term rehabilitation residents and those who need ongoing nursing care.

The facility offers on-site rehabilitation services, cardiac management, and Alzheimer’s and dementia care. A notable feature is on-site dialysis, which means residents requiring renal treatment don’t have to leave campus for routine appointments. Nursing care is staffed at about 3 hours 4 minutes per resident per day across registered nurses, licensed practical nurses, and nurse aides, distributed to cover 24-hour operations.

Rooms include in-room and common area dining options, free Wi-Fi and cable, and access to complimentary barbering and salon services five days a week. These amenities, combined with a warm staff culture, suggest attention to the day-to-day comfort of residents.

The facility accepts Medicare, Medicaid, and private pay, making it accessible to residents with different coverage situations.

State inspections of this facility have focused on regulatory reporting and operational protocols. Deficiencies identified over the years have been corrected upon citation; the facility has no substantiated complaints or enforcement actions on record. The inspection history shows standard regulatory challenges that the facility has consistently resolved.

Contact Chautauqua Nursing and Rehabilitation Center

Overview of Red Mill Manor

Enjoy every moment of your golden years with the prominent senior living community of Red Mill Manor located in the serene residential area of Syracuse Street, Baldwinsville, NY, focusing on independent living. Have a relaxing retirement overlooking the beautiful coasts with 32 uniquely crafted and sophisticated residences. Let go of your woes about maintenance with a compassionate and highly skilled team lending extra hands for your daily activities and household chores.

Have fun interactions with friends and enjoy a wide array of carefully curated activities to maintain an active and well-connected lifestyle. The community also provides transportation services to ensure seniors do not miss their appointments. Indulge in healthy and tasty meals that cater to nutritional needs and preferences for the finest dining experience. Surrounded by scenic views and a calming community, Red Mill Manor is a great place for relaxation and safety.

Contact Red Mill Manor

Overview of Solstice Senior Living at East Amherst

Welcoming seniors with its naturally-lit spaces, Solstice Senior Living at East Amherst is a blissful senior living community located in the beautiful setting of Transit Road, East Amherst, NY, that specializes in independent living. Experience unrivaled comfort and safety with the cozy and spacious accommodations in variations of studio, one-bedroom, and two-bedroom floor plans. The community collaborates with trusted local senior care providers to ensure seniors receive the highest quality of care and assistance for their ever-changing needs and aspirations.

Discover new interests and relive old hobbies through a wide array of exciting activities and enjoyable events. Have a delightful dining experience with healthy and tasty meals catering to dietary needs and preferences. Surrounded by tranquil spaces and a neighborhood rich in culture, Solstice Senior Living at East Amherst strives to provide a haven for seniors to live their best years gaining meaningful experiences.

Contact Solstice Senior Living at East Amherst

Overview of Drum Hill Senior Living Community

Drum Hill Senior Living Community is where tranquility reigns supreme. As one steps into the spacious and impeccably designed apartments, a sense of security is seamlessly woven into every detail. With a legacy spanning an astonishing 200 years, Drum Hill has become an integral part of the community fabric, leaving behind a lasting impact. The round-the-clock security team and state-of-the-art emergency response system provide peace of mind at all times. Whether one desires the cozy intimacy of a studio, the spaciousness of a one-bedroom, or the versatility of a two-bedroom, there is an ideal option available.

The home’s dedicated team takes care of housekeeping and linens, ensuring residents bid farewell to those burdens. Reliable transportation services are readily available for their convenience, while central air conditioning and hot air heating guarantee comfort in any season. Their captivating library provides a quiet escape, and the vibrant recreation room brings joy and playfulness to residents’ lives. But perhaps one of the most enchanting features of Drum Hill is the breathtaking panoramic views of the Hudson River, creating a picturesque backdrop that adds a touch of magic to everyday life.

Contact Drum Hill Senior Living Community

Overview of The Hearth on James Ny

The Hearth on James is a distinguished community seamlessly combining premier living with affordability. Offering both independent living homes and assisted living apartments, this gem ensures a comprehensive senior experience that doesn’t compromise on quality. Conveniently nestled in central Syracuse, with easy access to highways and major hospitals, it stands as a prime choice for families seeking efficient and hassle-free living.

Choose from studio or one-bedroom apartments, each boasting its own unique flair like the Rugby or Deluxe rooms. With round-the-clock support, this New York haven guarantees seniors receive exceptional care, lifting the burden of chores and serving delectable meals. A dedicated team of professionals provides personalized attention, placing immense value on independence. The Hearth on James transcends being merely an affordable assisted living option. It’s a sanctuary that nurtures well-being and celebrates the golden years in style.

Contact The Hearth on James NY

Overview of Premier Genesee Center for Nursing & Rehabilitation

Premier Genesee Center for Nursing and Rehabilitation Center assures families that their loved ones will receive exceptional care in its 160-bed facility located in Batavia, New York. Established in the late 1800s by Genesee County, this community exudes rich character and history. Its beautifully designed surroundings create a comforting environment for residents. The caregivers at this center are truly exceptional, offering services ranging from respite stays to rehabilitation units and long-term skilled nursing care. They are dedicated to understanding and meeting the unique needs, preferences, and expectations of each patient, striving for utmost satisfaction.

In addition to its comprehensive care, the center provides specialized services such as cardiac care, hospice care, postsurgical and rehabilitation services, along with various other forms of assistance. The dining experience at Premier Genesee Center is exceptional, and residents can engage in a variety of social and recreational activities, enhancing their overall quality of life. With a commitment to personalized and high-quality care, this facility ensures that residents maintain smiles on their faces throughout their stay.

Contact Premier Genesee Center for Nursing & Rehabilitation

Weighting overview

  • 35%
    Resident Experience
  • 25%
    Regulatory
  • 15%
    Visual Media
  • 10%
    Website
  • 10%
    Stability
  • 5%
    Environment
01

Resident & Family Experience 35%

The single largest share of every ranking. Aggregated review sentiment and volume from major platforms — the closest signal to real resident experience.

  • Includes
  • Review Sentiment
  • Review Volume
02

Regulatory & Safety Record 25%

State inspection records, citations, and complaint visits. We weight per-inspection rates more heavily than raw counts.

  • Includes
  • State Inspections
  • Citations/Inspection
  • % Inspections w/ Citations
  • Complaint Visits
  • Accreditations
  • BBB Rating
03

Visual Media & Transparency 15%

Communities that publish high-quality visuals give families a real preview. No photos or tours = a negative transparency signal.

  • Includes
  • Video Tours
  • Virtual Walkthroughs
  • Photo Quantity
  • Photo Quality
04

Website & Operator Transparency 10%

Site quality and whether the operator publishes basic accountability information — staff names, contact details, ownership.

  • Includes
  • Website Content
  • Mobile Usability
  • Staff Info Available
  • Owner Info Available
05

Community Stability 10%

Operational signals indicating whether a community is well-run and meeting demand.

  • Includes
  • Occupancy Rate
  • Bed Options
06

Environment & Pricing 5%

Walkability and pricing transparency. Walk Score is weighted higher for Independent Living than for Memory Care, where most residents do not leave unaccompanied.

  • Includes
  • Walk Score
  • Pricing Transparency

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