Smaller home · May offer a more intimate, personalized care environment.
Journey Senior Services
What the license carries at Journey Senior Services in Carroll, IA, is memory care. Supervision inside a secure setting is the arrangement, which is what dementia carrying a risk of wandering calls for.
Thirty-six beds puts this at the smaller end, so the people here get to be familiar faces. Specialized programming for memory loss is the named program, so activities are shaped around what memory loss asks for.
Very walkable is how the surrounding area is described, with 80 for a Walk Score behind it. Errands mostly stay on foot; Nancy Snyder is named as administrator.
Community insights.
About this community
Journey Senior Services is administered by Nancy Snyder.
Inspection History
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
Inspection Scorecard
This scorecard compares key inspection, violation, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Violations (96% below)
• State violations (86% below)
• Violations per inspection (88% below)
Violations
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Violations
| 1 | 23.4 | This facility has 96% fewer violations than a typical Iowa assisted living residence (1 vs. IA avg 23.4).↓ 96% better |
|
State violations
| 1 | 6.9 | This facility has 86% fewer state violations than a typical Iowa assisted living residence (1 vs. IA avg 6.9).↓ 86% better |
|
Violations per inspection
| 0.2 | 1.6 | This facility has 88% fewer violations per inspection than a typical Iowa assisted living residence (0.2 vs. IA avg 1.6).↓ 88% better |
Inspections
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total inspections
| 5 | 12.7 | This facility has had 61% fewer total inspections than the Iowa average (5 vs. IA avg 12.7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 61% fewer |
Places of interest near Journey Senior Services
0.0 miles from city center
Estimated distance in miles from Carroll's city center to Journey Senior Services's address, calculated via Google Maps.
Calculate Travel Distance to Journey Senior Services
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Compare Memory Care around the area
Info below is compiled from the IA Dept. of Inspections, Appeals & Licensing (DIAL), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
CCRC (Continuing Care Retirement Community):
A campus with multiple care levels so residents can age in place without moving.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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Number of years the company has been in operation.
|
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Inspection events categorized as complaint-related by the state regulator.
|
Count of incident-based investigations (e.g. reported events) in the regulatory record for the reporting period.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Stonehill Care Center | MC AL IL NH SNF | Dubuque | 185
Facility
185
IA AVG
76
Rank
#2 / 211 | No |
89
Facility
89
IA AVG
45
Rank
#9 / 224 | - | 21
Facility
21
IA AVG
16
Rank
#60 / 171 |
85.4%
Facility
85.4%
IA AVG
62.6%
Rank
#45 / 193 | - | 17 | 8
Facility
8
IA AVG
6
Rank
#128 / 193 | 0
Facility
0
IA AVG
1
Rank
#1 / 193 |
| Sunrise Retirement Community | MC AL IL NH RC SNF | Sioux City | 74
Facility
74
IA AVG
76
Rank
#82 / 211 | Yes |
22
Facility
22
IA AVG
45
Rank
#177 / 224 | Studio | 52
Facility
52
IA AVG
16
Rank
#3 / 171 |
90.5%
Facility
90.5%
IA AVG
62.6%
Rank
#24 / 193 | A+ | 25 | 3
Facility
3
IA AVG
6
Rank
#58 / 193 | 6
Facility
6
IA AVG
1
Rank
#183 / 193 |
| Friendship Village | MC AL IL NH SNF | Waterloo | 72
Facility
72
IA AVG
76
Rank
#87 / 211 | Yes |
52
Facility
52
IA AVG
45
Rank
#79 / 224 | 2 Bed / 3 Bed | 50
Facility
50
IA AVG
16
Rank
#5 / 171 |
83.3%
Facility
83.3%
IA AVG
62.6%
Rank
#19 / 193 | - | 17 | 0
Facility
0
IA AVG
6
Rank
#1 / 193 | 3
Facility
3
IA AVG
1
Rank
#161 / 193 |
| Green Hills Retirement Community | MC AL CCRC IL NH SNF | Ames | 56
Facility
56
IA AVG
76
Rank
#135 / 211 | Yes |
18
Facility
18
IA AVG
45
Rank
#185 / 224 | 1 Bed / 2 Bed | 40
Facility
40
IA AVG
16
Rank
#9 / 171 |
78.6%
Facility
78.6%
IA AVG
62.6%
Rank
#66 / 193 | A+ | 14 | 2
Facility
2
IA AVG
6
Rank
#36 / 193 | 3
Facility
3
IA AVG
1
Rank
#161 / 193 |
| Journey Senior Services | MC | Carroll | 36
Facility
36
IA AVG
76
Rank
#188 / 211 | No |
80
Facility
80
IA AVG
45
Rank
#20 / 224 | - | 8
Facility
8
IA AVG
16
Rank
#102 / 171 |
61.1%
Facility
61.1%
IA AVG
62.6%
Rank
#76 / 193 | - | 5 | 2
Facility
2
IA AVG
6
Rank
#36 / 193 | 0
Facility
0
IA AVG
1
Rank
#1 / 193 |
Rank badges are statewide and care-type specific: each memory care community is ranked against every other IA memory care community we track that reports that metric, not just the 5 on this page. See how we rank facilities
Frequently Asked Questions about Journey Senior Services
Is Journey Senior Services in a walkable area?
Journey Senior Services has a walk score of 80. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Journey Senior Services?
According to IA state health department records, Journey Senior Services's license number is S0374.
When does Journey Senior Services's license expire?
According to IA state health department records, Journey Senior Services's license expires on May 22, 2028.
What is the occupancy rate at Journey Senior Services?
Journey Senior Services's occupancy is 61.1%.
How long has Journey Senior Services been in business?
Journey Senior Services has been operating for approximately 8 years, based on available licensing and registration records.
Are pets allowed at Journey Senior Services?
No, Journey Senior Services has a no-pet policy.
What is the best email address for Journey Senior Services?
The team at Journey Senior Services can be reached at nancy@journeyseniorservices.com.




