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Journey Senior Services
Cozy common area with seating and decorative items Dining area with empty tables and chairs

Journey Senior Services

17504 Mahogany Avenue, Carroll, IA 51401 View map Calculator: See prices in your area
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Overview of Journey Senior Services

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Nancy Snyder directs operations at Journey Senior Services, a 36-bed specialized memory care community located on Mahogany Avenue in Carroll, Iowa. Bringing eight years of local operational history to Carroll County, this locally owned facility centers its entire residential framework on supporting individuals navigating progressive memory loss and cognitive decline.

The community maintains a localized setting where standard daily programs emphasize functional independence, structured socialization, and specialized cueing. The residential neighborhood features a walkability score of 80 out of 100, enabling visiting families to coordinate off-site errands on foot without relying entirely on a vehicle.

Prospective residents and their families evaluating specialized dementia care can contact the Carroll intake office to review current occupancy parameters and baseline admission criteria.

Facility Direct Line (712) 775-2313
Facility Direct Line (712) 775-2313
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By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 36 Rank #293 / 334Bed count — State benchmarkedThis home is ranked 293rd out of 334 homes we track in Iowa for bed count. Shows this facility's certified or reported bed count compared to other Iowa facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Iowa that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info An established community with some operational experience and growing routines. This is the number of years in operation under current management. Rank #177 / 258Years in operation — State benchmarkedThis home is ranked 177th out of 258 homes we track in Iowa for years in operation. Shows how long this facility has been in operation compared to other Iowa facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Iowa that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
8 years
Walk Score Info Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk. Rank #39 / 424Walk Score — State benchmarkedThis home is ranked 39th out of 424 homes we track in Iowa for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Iowa facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Iowa that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
80 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #117 / 295Occupancy rate — State benchmarkedThis home is ranked 117th out of 295 homes we track in Iowa for occupancy. Shows this facility's occupancy rate versus the Iowa average, with its Statewide rank out of 295. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Iowa that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
75% This home usually has availability
Higher than the Iowa average: 63.7%
Occupied beds
27 / 36

About this community

License Details

Facility TypeAssisted Living Programs For People With Dementia
StatusActive
IssuanceMay 24, 2018
ExpirationMay 22, 2028
CountyCarroll
License NumberS0374

Ownership & Operating Entity

Journey Senior Services is administered by Nancy Snyder.

Contact Information

Email nancy@journeyseniorservices.com
Fax7127752328

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Specific Programsspecialized programming for memory loss

Contact Journey Senior Services

Inspection History

In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.

Inspection Scorecard Info This scorecard compares key inspection, violation, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. IA average 0 Worse No metrics in this bucket. 3 Better Metrics better than Iowa average:
• Violations (96% below)
• State violations (86% below)
• Violations per inspection (89% below)

Violations Info Violations are formal regulatory issues recorded during state inspections.

This FacilityIA Averagevs. IA Avg
Violations Info Total violations cited across all inspections on record. Iowa reports these as a federal and a state component, shown below; the two add up to this total. 127 This facility has 96% fewer violations than a typical Iowa assisted living residence (1 vs. IA avg 27).↓ 96% better
State violations Info Part of the Violations total above — the share cited under Iowa state licensing requirements. Federal + state add up to the total. 17 This facility has 86% fewer state violations than a typical Iowa assisted living residence (1 vs. IA avg 7).↓ 86% better
Violations per inspection Info Average violations per inspection. 0.21.76 This facility has 89% fewer violations per inspection than a typical Iowa assisted living residence (0.2 vs. IA avg 1.76).↓ 89% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIA Averagevs. IA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 513 This facility has had 62% fewer total inspections than the Iowa average (5 vs. IA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 62% fewer
Show Inspection Reports

Places of interest near Journey Senior Services

Address 0.0 miles from city center Info Estimated distance in miles from Carroll's city center to Journey Senior Services's address, calculated via Google Maps.

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Compare Memory Care around the area

Info below is compiled from the IA Dept. of Inspections, Appeals & Licensing (DIAL), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Inspection events categorized as complaint-related by the state regulator.
Count of incident-based investigations (e.g. reported events) in the regulatory record for the reporting period.
Stonehill Care Center
MC
AL
IL
NH
SNF
Dubuque
185
Facility 185
IA AVG 71
Rank #3 / 334
No
89
Facility 89
IA AVG 46
Rank #13 / 424
-
21
Facility 21
IA AVG 18
Rank #103 / 258
85.4%
Facility 85.4%
IA AVG 63.7%
Rank #60 / 295
-17
8
Facility 8
IA AVG 7
Rank #206 / 299
0
Facility 0
IA AVG 0.9
Rank #1 / 299
Valley View Village
MC
AL
HOS
IL
NH
RC
SNF
Des Moines (Fairmont Park)
79
Facility 79
IA AVG 71
Rank #97 / 334
Yes
38
Facility 38
IA AVG 46
Rank #254 / 424
Studio / 1 Bed / 2 Bed
54
Facility 54
IA AVG 18
Rank #2 / 258
100.0%
Facility 100.0%
IA AVG 63.7%
Rank #1 / 295
-27
7
Facility 7
IA AVG 7
Rank #191 / 299
2
Facility 2
IA AVG 0.9
Rank #236 / 299
Sunrise Retirement Community
MC
AL
IL
NH
RC
SNF
Sioux City
74
Facility 74
IA AVG 71
Rank #113 / 334
Yes
22
Facility 22
IA AVG 46
Rank #348 / 424
Studio
52
Facility 52
IA AVG 18
Rank #4 / 258
90.5%
Facility 90.5%
IA AVG 63.7%
Rank #33 / 295
A+25
3
Facility 3
IA AVG 7
Rank #93 / 299
6
Facility 6
IA AVG 0.9
Rank #289 / 299
Friendship Village
MC
AL
IL
NH
SNF
Waterloo
72
Facility 72
IA AVG 71
Rank #119 / 334
Yes
52
Facility 52
IA AVG 46
Rank #167 / 424
2 Bed / 3 Bed
50
Facility 50
IA AVG 18
Rank #7 / 258
91.7%
Facility 91.7%
IA AVG 63.7%
Rank #27 / 295
-14
0
Facility 0
IA AVG 7
Rank #1 / 299
3
Facility 3
IA AVG 0.9
Rank #253 / 299
Journey Senior Services
MC
Carroll
36
Facility 36
IA AVG 71
Rank #293 / 334
No
80
Facility 80
IA AVG 46
Rank #39 / 424
-
8
Facility 8
IA AVG 18
Rank #177 / 258
75.0%
Facility 75.0%
IA AVG 63.7%
Rank #117 / 295
-5
2
Facility 2
IA AVG 7
Rank #59 / 299
0
Facility 0
IA AVG 0.9
Rank #1 / 299

Rank badges are statewide: each community is ranked against every IA community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Frequently Asked Questions about Journey Senior Services

Is Journey Senior Services in a walkable area?

Journey Senior Services has a walk score of 80. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Journey Senior Services?

According to IA state health department records, Journey Senior Services's license number is S0374.

When does Journey Senior Services's license expire?

According to IA state health department records, Journey Senior Services's license expires on May 22, 2028.

What is the occupancy rate at Journey Senior Services?

Journey Senior Services's occupancy is 75%.

How long has Journey Senior Services been in business?

Journey Senior Services has been operating for approximately 8 years, based on available licensing and registration records.

Are pets allowed at Journey Senior Services?

No, Journey Senior Services has a no-pet policy.

What is the best email address for Journey Senior Services?

The team at Journey Senior Services can be reached at nancy@journeyseniorservices.com.

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