Set in the beautiful Steeplechase Lane, Munroe Falls, OH, Mulberry Gardens Memory Care is a trusted senior living community offering memory care and respite care. Maximize comfort and security with purposely built and sophisticated residences of the community in diverse private and semi-private floor plans. With a compassionate and highly qualified team delivering top-tier care and support, seniors live as they prefer and gain meaningful experiences along the way.
Mulberry Gardens Memory Care promotes a vibrant and inviting environment, paving the way for seniors to interact with their surroundings and maintain an active lifestyle. The community serves well-balanced meals catering to dietary needs and preferences for the finest dining experience. Mulberry Gardens Memory Care strives to provide a haven for seniors to experience a worry-free retirement with its fabulous amenities and welcoming spaces.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
64Smaller home · May offer a more intimate, personalized care environment.
Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
Rank #240 / 351Walk Score — State benchmarked This memory care community is ranked 240th out of 351 memory care communities we track in Ohio for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Ohio facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every memory care community we track in Ohio that reports data for that category. Memory care communities without available data are excluded, so the pool size varies from metric to metric.Mulberry Gardens Memory Care is administered by Toni Hamel.
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | OH Average | vs. OH Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 4 | 2.0 | This facility has 100% more total citations than a typical Ohio assisted living residence (4 vs. OH avg 2).↑ 100% worse |
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Ohio average: 86 / 100
Based on 22 completed resident interviews out of 55 eligible residents, collected November 2022 through May 2023.
Ohio average: 89 / 100
Ohio average: 95 / 100
Ohio average: 82 / 100
Ohio average: 86 / 100
Ohio average: 89 / 100
Ohio average: 80 / 100
Ohio average: 81 / 100
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Have you gotten or are you getting physical therapy, occupational therapy or speech therapy, while living at this care facility?
This facility50/100
Ohio average46/100
Can you decide how to spend your day?
This facility69/100
Ohio average94/100
Did (Do) the therapists help you set goals?
This facility100/100
Ohio average89/100
Did (Does) the therapy help you meet your goals?
This facility100/100
Ohio average88/100
Did (Do) you know who to speak to about your therapy progress?
This facility100/100
Ohio average85/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Are your personal items safe here?
This facility82/100
Ohio average92/100
Can you find a place to be alone if you want to be alone?
This facility84/100
Ohio average96/100
Do you feel safe here?
This facility86/100
Ohio average98/100
Can you enjoy the outdoors if you want to?
This facility89/100
Ohio average91/100
Do you feel you have enough privacy?
This facility91/100
Ohio average95/100
Is it very clean here?
This facility95/100
Ohio average96/100
Are you able to get around the building if you want to?
This facility95/100
Ohio average95/100
Is it easy for you to get around in your room (or apartment)?
This facility95/100
Ohio average96/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Did you receive a thorough orientation to MULBERRY GARDENS MEMORY CARE?
This facility69/100
Ohio average70/100
Did you feel warmly welcomed as a new resident?
This facility79/100
Ohio average93/100
Were you given enough information to learn how things work here?
This facility86/100
Ohio average82/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Are you encouraged to speak up about things you don’t like here?
This facility53/100
Ohio average81/100
Are you friends with anyone who lives here?
This facility68/100
Ohio average81/100
Do the people who work here go above and beyond to give you a good life?
This facility81/100
Ohio average87/100
Do the people who work here tell you when rules, policies, and procedures change?
This facility83/100
Ohio average78/100
Are you as involved in decisions about your care as you want to be?
This facility86/100
Ohio average85/100
Would you highly recommend MULBERRY GARDENS MEMORY CARE to someone who needs this type of care?
This facility86/100
Ohio average89/100
Do the people who work here help you with technology, if needed?
This facility88/100
Ohio average89/100
Are your concerns taken care of in a timely way?
This facility89/100
Ohio average86/100
Do the people who work here seem happy to work here?
This facility95/100
Ohio average92/100
Overall, are you satisfied with the care you receive here?
This facility95/100
Ohio average94/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do the people who work here ever get angry at you?
This facility70/100
Ohio average88/100
Do the people who work here do things the way you want them done?
This facility79/100
Ohio average88/100
Do the people who work here check on you often enough to see if you need anything?
This facility81/100
Ohio average81/100
Do the people who care for you explain your care and services to you?
This facility85/100
Ohio average85/100
Are the people who work here knowledgeable about your medical conditions and treatments?
This facility88/100
Ohio average90/100
Do the people who work here do everything they can to protect you from getting sick?
This facility94/100
Ohio average94/100
Do the same people take care of you most of the time?
This facility94/100
Ohio average84/100
Do the people who work here make sure you are comfortable when they provide care or services?
This facility95/100
Ohio average95/100
Do you feel confident the people who work here would come quickly anytime you needed help?
This facility95/100
Ohio average85/100
Do the people who work here support you to do as much for yourself as you are able to do?
This facility100/100
Ohio average96/100
Do you have opportunities to maintain your health and wellness, if you want?
This facility100/100
Ohio average92/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you have something to look forward to most days?
This facility57/100
Ohio average77/100
Are you as connected to the community as you want to be?
This facility65/100
Ohio average71/100
Are there enjoyable things to do on the weekends, if you want?
This facility68/100
Ohio average63/100
Do you have enough opportunities to go on outings and special events?
This facility71/100
Ohio average73/100
Do you have plenty of opportunities to do things that are meaningful to you?
This facility75/100
Ohio average83/100
Do you like the activities here?
This facility82/100
Ohio average83/100
Do you feel included in life here?
This facility86/100
Ohio average89/100
Do you usually enjoy how you spend your time?
This facility91/100
Ohio average87/100
Are you able to do the activities offered here, if you want?
This facility95/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you have input on the food that is served?
This facility44/100
Ohio average68/100
Does the menu change often enough?
This facility76/100
Ohio average77/100
Do you look forward to mealtimes?
This facility86/100
Ohio average80/100
Do you get enough fresh food options here?
This facility91/100
Ohio average81/100
Do you get enough to eat here?
This facility100/100
Ohio average95/100
Do you like the food here?
This facility100/100
Ohio average81/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
1.2 miles from city center
Estimated distance in miles from Munroe Falls's city center to Mulberry Gardens Memory Care's address, calculated via Google Maps.
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Info below is compiled from the OH Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
CCRC (Continuing Care Retirement Community):
A campus with multiple care levels so residents can age in place without moving.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
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Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
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A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
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A score out of 100 based on in-person interviews with residents, conducted by an independent third party on behalf of the Ohio Department of Aging. Residents are asked about staff, activities, meals, administration, and overall experience. <em>Source: Ohio Long-Term Care Quality Navigator</em>
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Total count of citations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
| |
|---|---|---|---|---|---|---|---|---|---|---|
| Cottingham Retirement Community | MC AL HOS IL NH PC RC SNF | Cincinnati (Sharonville) | 149
Facility
149
OH AVG
77
Rank
#16 / 181 | No |
53
Facility
53
OH AVG
40
Rank
#103 / 351 | Private Rooms | A+ | Shelley Owens | 74
Facility
74
OH AVG
86.1
Rank
#137 / 139 | 16
Facility
16
OH AVG
6
Rank
#1 / 129 |
| Bickford of Worthington | MC AL | Worthington | 105
Facility
105
OH AVG
77
Rank
#121 / 181 | Yes |
52
Facility
52
OH AVG
40
Rank
#106 / 351 | Private Rooms | A+ | Glasgow Hockett | 90
Facility
90
OH AVG
86.1
Rank
#24 / 139 | 7
Facility
7
OH AVG
6
Rank
#1 / 129 |
| Mulberry Gardens Memory Care | MC RC | Munroe Falls (The Steeplechase) | 64 | No |
27
Facility
27
OH AVG
40
Rank
#240 / 351 | - | - | Toni Hamel | 84
Facility
84
OH AVG
86.1
Rank
#93 / 139 | 4
Facility
4
OH AVG
6
Rank
#65 / 129 |
| Brookdale Westlake Village | MC AL CCRC IL NH SNF | Westlake | 60
Facility
60
OH AVG
77
Rank
#110 / 181 | Yes |
25
Facility
25
OH AVG
40
Rank
#254 / 351 | 1 Bed / 2 Bed | A+ | Suzanne Nall | 83
Facility
83
OH AVG
86.1
Rank
#60 / 139 | 5
Facility
5
OH AVG
6
Rank
#102 / 129 |
| Algart Health Care | MC AL HOS NH RC SNF | Cleveland (Edgewater) | 47
Facility
47
OH AVG
77
Rank
#153 / 181 | No |
62
Facility
62
OH AVG
40
Rank
#61 / 351 | Private Rooms / Semi-Private Rooms | A+ | Joseph Ireland | 80
Facility
80
OH AVG
86.1
Rank
#129 / 139 | 0
Facility
0
OH AVG
6
Rank
#90 / 129 |
Rank badges are statewide and care-type specific: each memory care community is ranked against every other OH memory care community we track that reports that metric, not just the 5 on this page. See how we rank facilities
Mulberry Gardens Memory Care is in the The Steeplechase neighborhood of Munroe Falls.
Christyne Monfort is the Director of Nursing at Mulberry Gardens Memory Care.
Mulberry Gardens Memory Care has a walk score of 27. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
No, Mulberry Gardens Memory Care has a no-pet policy.
The team at Mulberry Gardens Memory Care can be reached at TONI.HAMEL@SINCERISL.COM.
Toni Hamel is the administrator of Mulberry Gardens Memory Care.
Mulberry Gardens Memory Care has 64 beds.
