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Arbor Acres United Methodist Retirement Community

Arbor Acres United Methodist Retirement Community is a Memory Care Home in North Carolina

Arbor Acres United Methodist… is a Memory Care Home in North Carolina

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Arbor Acres United Methodist Retirement Community

Arbor Acres United Methodist Retirement Community is a Memory Care Home in North Carolina

Arbor Acres United Methodist… is a Memory Care Home in North Carolina

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Overview of Arbor Acres United Methodist Retirement Community
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Arbor Acres delivers world-class hospitality where seniors can age gracefully in a resort-style environment. Community residents receive a strong sense of freedom in addition to specialized assistance. The art of living at Arbor Acres is found in the stress-free lifestyle essential in achieving goals and fulfilling a purposeful life in a comfortable and familiar setting.
The residential life at Arbor Acres is all about amenities: housekeeping, physical therapy, social events, 24-hour concierge, hair salon, library, and restaurant-style dining, making the environment a place where friendships and memories flourish.

What families are saying

Quality of care and staff professionalism

Staff Interaction - There are mixed reviews regarding staff demeanor, with some visitors experiencing friendly and professional interactions, while others report instances of staff displaying anger and impatience toward residents.

Care & staff

Cleanliness, hygiene, and facility upkeep

Cleanliness - There is a disparity in perceptions of cleanliness; some visitors highlight a high standard of cleanliness with no unpleasant odors, while others report issues with dirty linen being left on the floor.

Cleanliness

Activities, programs, and daily engagement

Atmosphere and Community - The community atmosphere is generally perceived positively, with comments on the beauty of the place and enjoyable activities such as High Tea, contributing to a positive overall impression for visitors and residents alike.

Activities Quality of life Community
Home Information Arbor Acres United Methodist Retirement Community

  • No benchmark data is available for Occupancy. No benchmark data is available for Beds. No benchmark data is available for Avg. Length of Stay.

  • No benchmark data is available for Home Revenue. No benchmark data is available for Payroll Costs. No benchmark data is available for Total Income.

  • No benchmark data is available for Medicare Nights. No benchmark data is available for Medicaid Nights. No benchmark data is available for Private Pay Nights.

Occupancy
Beds
6
Occupancy
75.0%
Total Bed Days Available
68985
Avg. Length of Stay
195 days
Avg. Residents per Day
5
Finance
Home Revenue
$35,892,823.00
Payroll Costs
$14,614,541.00
Profit
$3,890,747.00
Total Costs
$567,257.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
40.7%
House Specifics:
CCN
345573
Owner Name
BALL, PAMELA
Rural vs. Urban
Urban
County
Forsyth
Type of Control
Governmental — City
Operations
Total Admissions
139
Total Discharges
174
% Medicare Admissions
35%
% Private Pay Admissions
65%
% Medicare Discharges
26%
% Private Pay Discharges
74%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
5 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
5 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
5 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
4 / 5
Nurse Hours / Resident / Day Info Adjusted total nurse staffing hours per resident per day.
9.31 hrs
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
473
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
473
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
55430
Walk Score
Walk Score: 38 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Contact Arbor Acres United Methodist Retirement Community
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Comparison Chart

Compare Memory Care around Winston-salem
Arbor Acres United Methodist Retirement Community
AL

For seniors needing help with daily tasks but not full-time nursing.

6
No
38
BALL, PAMELA
75.0%
$35,892,823.00
$14,614,541.00
40.7%
4.50
5/5
9.3093
5/5
5/5
4/5
Brookridge
AL

For seniors needing help with daily tasks but not full-time nursing.

96
No
6
BAPTIST RETIREMENT HOMES OF NORTH CAROLINA INCORPORATED
103.2%
$16,176,248.00
$6,565,086.00
40.6%
58.20
5/5
6.9244
4/5
4/5
5/5
Brookstone of Clemmons
AL

For seniors needing help with daily tasks but not full-time nursing.

-
No
11
-
-
-
-
-
-
-
-
-
-
-
Salemtowne, the Moravian Community
AL

For seniors needing help with daily tasks but not full-time nursing.

-
No
16
-
-
-
-
-
-
-
-
-
-
-
View all Nearby Homes
Arbor Acres United Methodist Retirement Community
Type of care: AL
Bed Count: 6
Pets Allowed: No
Operator: BALL, PAMELA
CCN: 345573
Occupancy: 75.0%
Home Revenue: $35,892,823.00
Payroll Costs: $14,614,541.00
Payroll %: 40.7%
Avg Residents/Day: 4.50
Overall Rating: 5/5
Adj Nurse Hours: 9.3093
Health Insp Rating: 5/5
Staffing Rating: 5/5
QM Rating: 4/5
Rate Range: -
Brookridge
Type of care: AL
Bed Count: 96
Pets Allowed: No
Operator: BAPTIST RETIREMENT HOMES OF NORTH CAROLINA INCORPORATED
CCN: 345209
Occupancy: 103.2%
Home Revenue: $16,176,248.00
Payroll Costs: $6,565,086.00
Payroll %: 40.6%
Avg Residents/Day: 58.20
Overall Rating: 5/5
Adj Nurse Hours: 6.9244
Health Insp Rating: 4/5
Staffing Rating: 4/5
QM Rating: 5/5
Rate Range: -
Brookstone of Clemmons Brookstone of Clemmons
Type of care: AL
Pets Allowed: No
Rate Range: -
Salemtowne, the Moravian Community
Type of care: AL
Pets Allowed: No
Rate Range: -

Claim What’s Yours: Financial Aid for North Carolina Seniors

Program
State Program Name
Eligibility
Benefits
Community Alternatives Program for Disabled Adults
  • General: Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • NC Specifics: High demand; waitlists common in urban areas.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
North Carolina Senior Care Options
NC SCO (via NFCSP)
  • General: Caregiver of someone 60+ (or with dementia), North Carolina resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • NC Specifics: Limited slots; rural/urban balance.
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
North Carolina PACE (e.g., PACE of the Triad)
Official government program page
  • General: Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NC Specifics: Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
In-Home Aide Services
North Carolina In-Home Aide Services
Official government program page
  • General: Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
  • Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits: Not assessed; need-based.
  • NC Specifics: Family can be aides; varies by county funding.
  • Services: Personal care (5-20 hours/week), meal prep, respite (~5 days/year), errands.
Medicare Savings Program (MSP)
North Carolina Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, NC resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • NC Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Energy Assistance Program (LIHEAP)
  • General: Age 60+ prioritized, NC resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • NC Specifics: Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($600 max via CIP).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, NC resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • NC Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
North Carolina VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • NC Specifics: High veteran demand in rural/urban areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Urgent Repair Program (URP)
North Carolina Urgent Repair Program
Official government program page
  • General: Age 60+ prioritized, NC resident, homeowner, low-income.
  • Income Limits (2025): ~$30,258/year (50% AMI, varies by county).
  • Asset Limits: Not strictly assessed; home value considered.
  • NC Specifics: Forgivable at $2,000/year; statewide via local partners.
  • Services: Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility).
State/County Special Assistance (SA)
North Carolina Special Assistance
Official government program page
  • General: Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.
  • Income Limits (2025): ~$1,255/month (individual, 100% FPL); varies by facility rate.
  • Asset Limits: $2,000 (individual).
  • NC Specifics: Covers assisted living; counties supplement state funds.
  • Services: Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services.

Claim What’s Yours Financial Aid for North Carolina Seniors

NC Medicaid CAP/DA

Community Alternatives Program for Disabled Adults

Requirements:
  • General:
    Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • NC Specifics:
    High demand; waitlists common in urban areas.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
Official Program Page
NC SCO (via NFCSP)

North Carolina Senior Care Options

Requirements:
  • General:
    Caregiver of someone 60+ (or with dementia), North Carolina resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • NC Specifics:
    Limited slots; rural/urban balance.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
North Carolina PACE (e.g., PACE of the Triad)

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NC Specifics:
    Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Official Program Page
North Carolina In-Home Aide Services

In-Home Aide Services

Requirements:
  • General:
    Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
  • Income Limits (2025):
    No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits:
    Not assessed; need-based.
  • NC Specifics:
    Family can be aides; varies by county funding.
Benefits without Contact:
  • Services: Personal care (5-20 hours/week), meal prep, respite (~5 days/year), errands.
Official Program Page
North Carolina Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, NC resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • NC Specifics:
    Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Official Program Page
North Carolina LIHEAP

Low-Income Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ prioritized, NC resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • NC Specifics:
    Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($600 max via CIP).
Official Program Page
North Carolina SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, NC resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • NC Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Official Program Page
North Carolina VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • NC Specifics:
    High veteran demand in rural/urban areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
North Carolina Urgent Repair Program

Urgent Repair Program (URP)

Requirements:
  • General:
    Age 60+ prioritized, NC resident, homeowner, low-income.
  • Income Limits (2025):
    ~$30,258/year (50% AMI, varies by county).
  • Asset Limits:
    Not strictly assessed; home value considered.
  • NC Specifics:
    Forgivable at $2,000/year; statewide via local partners.
Benefits without Contact:
  • Services: Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility).
Official Program Page
North Carolina Special Assistance

State/County Special Assistance (SA)

Requirements:
  • General:
    Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.
  • Income Limits (2025):
    ~$1,255/month (individual, 100% FPL); varies by facility rate.
  • Asset Limits:
    $2,000 (individual).
  • NC Specifics:
    Covers assisted living; counties supplement state funds.
Benefits without Contact:
  • Services: Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services.
Official Program Page

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    Author: Jeremy Clerc
     Updated on Dec 11, 2025
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