Occupancy rate
85%
In line with Pennsylvania averageArbor Terrace Exton
Memory Care in Exton
Arbor Terrace Exton
Memory Care in Exton
Overview of Arbor Terrace Exton
An elegant and luxurious home steeped in excellence, Arbor Terrace at Exton has raised the standard of senior living. Their dedicated team of professional staff strives to provide care that is nothing short of extraordinary. The luxurious community practices a results-driven lifestyle that aims to provide quality service for its personal care and memory care seniors.
They offer an array of opportunities to be discovered–through its activities and programs, allowing for a mentally and physically stimulating environment for residents. Supportive living is given for individuals with specific care in terms of helping with daily living and dementia care– that is, assistance with bathing, grooming, dressing, medication management, and activities for physical and mental stimulation activities.
35 years of experience
Sue Haines is the Executive Director at Arbor Terrace Exton, bringing 35 years of experience including 28 years in senior living. She has served as a Nursing Home Administrator and Personal Care Home Administrator, licensed in Pennsylvania and Delaware. Sue is passionate about working with seniors and enjoys gardening, repurposing antique furniture, and spending time with her family and pets.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 4m per day | ▲ 56% State avg: 41m per day · National avg: 41m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 41m per day | ▲ 20% State avg: 2h 14m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 53m per day | ▲ 13% State avg: 3h 27m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 67% State avg: 6m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 51m per day | ▲ 76% State avg: 29m per day · National avg: 29m per day |
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
99
99-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 34 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Occupancy
In line with Pennsylvania averageOccupied beds
84 / 99
Average residents
103 per day
Facility TypePersonal Care Homes
StatusLicensed
IssuanceJuly 27, 2025
ExpirationJuly 27, 2026
CountyChester
License Number147930
Arbor Terrace Exton is legally operated by Csh Exton Lessee Llc.
Profit StatusPROFIT
Respite Care
Personal Care
111
Total Daily Staff
83
Waking Staff
0
Resident Support Staff
84
Residents Served
32
Capacity
27
Residents Served
Dining Options
Concierge Services
Exercise And Wellness Programs
Personal Linen And Laundry Services
Housekeeping Services
Full Range Of Activities For Engaging Residents
Specific ProgramsBridges Neighborhood
Starting Price$5,195 per month
Starting Price$6,700 per month
Starting Price$6,950 per month
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Types of Care at Arbor Terrace Exton
Assisted Living
Memory Care
Inspection History
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
24 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
7 visits/inspections triggered by complaints
Results
22 with citations
2 without citations
Pennsylvania average: 4 complaint visits
Pennsylvania average: 8 inspections with citations
Show Inspection Reports
7 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Pennsylvania average: 4 complaints
Latest inspection
Date
April 2, 2025
Renewal120 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Pennsylvania average: 63 citations
134 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Pennsylvania average: 59 deficiencies
1
enforcement action
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
Waivers: 3
Inspection Report Summary for Arbor Terrace Exton
The most recent inspection on April 2, 2025, identified multiple deficiencies related to privacy signage, staff training documentation, medication management, food storage, emergency procedures, and safety equipment, all of which had accepted plans of correction implemented by June 5, 2025. Earlier inspections showed a pattern of issues involving medication administration and documentation, staff training, resident safety including unsecured poisonous materials, and incomplete resident assessments, with several complaint investigations substantiating concerns such as abuse, neglect, and safety risks. Notable substantiated complaints included a resident elopement from the secured dementia care unit, abuse by a resident’s spouse, and medication errors, but no fines, immediate jeopardy findings, or license suspensions were listed in the available reports. The facility has consistently submitted and implemented plans of correction following inspections, indicating ongoing efforts to address deficiencies. While deficiencies persist, recent follow-ups suggest some improvements in compliance, though issues with medication management and safety remain recurring themes.
Compare Memory Care around Exton The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
Filter by care type
| Eagleview Landing |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Exton | 121 | Yes | 30 | Eagleview Landing Lp | 21 | 10 | 85.7% | 350 | Profit | 97 | - | Studio / 1 Bed / 2 Bed | - |
| Sunrise of Paoli |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Malvern (General Warren Village) | 110 | Yes | 23 | Welltower Opco Group Llc | 14 | 7 | 71.4% | 50 | Profit | - | 54.5% | Studio / 1 Bed / 2 Bed | A+ |
| Sunrise of Exton |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Exton (Sunrise Boulevard) | 106 | Yes | 47 | Al One Pa Investments Opco Llc | 17 | 8 | 88.2% | 85 | Profit | - | - | Studio / 1 Bed / 2 Bed | - |
| Arbor Terrace Exton |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Exton | 99 | Yes | 34 | Csh Exton Lessee Llc | 24 | 7 | 91.7% | 120 | Profit | 111 | 84.8% | Studio / 1 Bed / 2 Bed | - |
| Visiting Angels – Exton |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Exton (Exton Commons) | - | Yes | 52 | - | 0 | 0 | 0% | 0 | - | - | - | Studio / 1 Bed / 2 Bed | - |
Living Spaces & Floor Plans
Arbor Terrace Exton P2
Arbor Terrace Exton P3
Arbor Terrace Exton P1
Financial Assistance for
Memory Care in Pennsylvania
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Places of interest near Arbor Terrace Exton
2.2 miles from city center
Estimated distance in miles from Exton's city center to Arbor Terrace Exton's address, calculated via Google Maps.
— 6.78 miles to nearest hospital (Bryn Mawr Rehab Hospital)
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Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.35
Number of hospitalizations per 1,000 long-stay resident days.
2.35
13% worse than Pennsylvania averagePennsylvania average: 2.08
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.62
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.62
45% worse than Pennsylvania averagePennsylvania average: 1.12
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.4%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.4%
8% better than Pennsylvania averagePennsylvania average: 25.4%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
5.8%
Percentage of short-stay residents who had an outpatient emergency department visit.
5.8%
29% better than Pennsylvania averagePennsylvania average: 8.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.2%
Percentage of SNF residents who experience falls with major injury during their stay.
1.2%
60% worse than Pennsylvania averagePennsylvania average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
73.9%
Percentage of residents at or above expected ability to care for themselves at discharge.
73.9%
38% better than Pennsylvania averagePennsylvania average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
61.6%
Rate of successful return to home or community from a skilled nursing facility.
61.6%
22% better than Pennsylvania averagePennsylvania average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
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