Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.

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Brandon Oaks Nursing and Rehabilitation Center is Roanoke’s trusted home healthcare provider. The nursing center has a professional staff committed to providing all seniors with a safe and comfortable environment. Seniors can expect a high level of quality nursing and rehabilitative services that help them live life to the fullest. At Brandon Oaks, friendships blossom, and goals are achieved.
The nursing homes provide state-of-the-art features that cater to short-term or long-term residents; they are also guaranteed to feel comfortable and know that they belong in a home that offers 24-hour nursing care with specialized programs/ Specializations, including therapy (speech, occupational, physical), neurological care, cardiac care, orthopedic care, skilled nursing care, and musculoskeletal care available.
May offer a more intimate, personalized care environment.
Occupancy is moderate, suggesting balanced demand.
Most residents typically stay for a few weeks or months before returning home or moving on.
82% of new residents, usually for short-term rehab.
16% of new residents, often for short stays.
2% of new residents, often for long-term daily care.
Brandon Oaks Nursing and Rehabilitation Center is administrated by Adm Esteban Duran-Ballen.
Ways to qualify for care at this community, including accepted programs and payment options.
This facility is certified for eligible Medicare services.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
1 inspection related to complaints
4 inspections with violations (40%)
Virginia average: 13 inspections
Virginia average: 61.5% of inspections with violations
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Virginia average: 7 complaints
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Virginia average: 13 citations
Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Virginia average: 8 violations
Nursing Home 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
Nursing Home 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
Nursing Home 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
3.8 miles from city center
3837 Brandon Ave SW, Roanoke, VA 24018
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Source: CMS Payroll-Based Journal (Q2 2025)
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 14 | 7.7 | No |
| Licensed Practical Nurse | 26 | 8 | No |
| Certified Nursing Assistant | 58 | 7.3 | No |
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 58 | 0 | 58 | 14,013 | 91 | 100% | 7.3 |
| Licensed Practical Nurse | 26 | 0 | 26 | 6,644 | 91 | 100% | 8 |
| Registered Nurse | 14 | 0 | 14 | 2,755 | 91 | 100% | 7.7 |
| Speech Language Pathologist | 5 | 0 | 5 | 1,624 | 74 | 81% | 7.2 |
| RN Director of Nursing | 3 | 0 | 3 | 1,551 | 78 | 86% | 8.1 |
| Physical Therapy Assistant | 4 | 0 | 4 | 1,452 | 71 | 78% | 7.8 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,431 | 90 | 99% | 7 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 1,039 | 79 | 87% | 7.9 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 869 | 77 | 85% | 5.3 |
| Dietitian | 1 | 0 | 1 | 655 | 77 | 85% | 8.5 |
| Occupational Therapy Aide | 0 | 1 | 1 | 504 | 63 | 69% | 8 |
| Physical Therapy Aide | 2 | 0 | 2 | 501 | 65 | 71% | 7.1 |
| Administrator | 1 | 0 | 1 | 443 | 60 | 66% | 7.4 |
| Nurse Practitioner | 1 | 0 | 1 | 435 | 58 | 64% | 7.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 413 | 55 | 60% | 7.5 |
| Qualified Social Worker | 2 | 0 | 2 | 326 | 60 | 66% | 5.3 |
| Medical Director | 0 | 1 | 1 | 59 | 11 | 12% | 5.4 |
Source: CMS Health Citations (Feb 2020 – Sep 2023)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Sep 08, 2023 | F | Nutrition | F0812 | Corrected |
| Sep 08, 2023 | D | Pharmacy | F0755 | Corrected |
| Sep 08, 2023 | D | Care Planning | F0641 | Corrected |
| Aug 24, 2021 | F | Nutrition | F0812 | Corrected |
| Aug 24, 2021 | D | Pharmacy | F0761 | Corrected |
| Aug 24, 2021 | D | Quality of Care | F0684 | Corrected |
| Feb 27, 2020 | E | Nutrition | F0812 | Corrected |
| Feb 27, 2020 | D | Quality of Care | F0684 | Corrected |
| Feb 27, 2020 | D | Care Planning | F0641 | Corrected |
| Feb 27, 2020 | D | Care Planning | F0657 | Corrected |
| Feb 27, 2020 | D | Resident Rights | F0578 | Corrected |
| Feb 27, 2020 | D | Resident Rights | F0580 | Corrected |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Active councils help families stay involved in care decisions and facility operations.
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Composite score based on ADL decline, walking ability decline, and incontinence
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Historical financial and operational data for Brandon Oaks Nursing and Rehabilitation Center based on CMS SNF Cost Reports.
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