Show Inspection Reports
Total health inspections
7
Texas average 7.4
Last Health inspection on Jun 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Brookdale Galleria
Assisted Living in Houston
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Brookdale Galleria
Assisted Living in Houston
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Overview of Brookdale Galleria
Tucked away in Houston, Texas’ vibrant Galleria district, Brookdale Galleria offers a refined senior living experience tailored to independence and comfort. The community provides both Independent and Assisted Living options, ensuring personalized care that adapts to evolving needs, while our newly renovated apartments offer a modern, welcoming retreat. Residents enjoy easy access to shops, restaurants, and medical facilities, enhancing convenience and peace of mind. Nearby landmarks like the Galleria Mall and tranquil Waterwall Park provide opportunities for leisurely outings.
Brookdale Galleria aims to enrich the lives of residents through engaging activities and exceptional amenities. From chef-prepared meals served daily to a variety of enriching activities such as tai chi, live music, and themed events, there’s always something enjoyable to participate in. We prioritize creating a vibrant community where every resident feels valued and supported, allowing them to embrace each day with comfort and fulfillment. Whether relaxing in our beautifully landscaped grounds or participating in a stimulating activity, residents find a place where they can thrive and live life to the fullest.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 24th out of 246 homes in Texas.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 24th out of 246 homes in Texas.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 50m per day
vs Texas avg
+28%
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
56
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
64.2%
Avg. Length of Stay
24 days
Occupancy rate
64.2%
Avg. Length of Stay
24 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
20% of new residents, usually for short-term rehab.
Typical stay
27 days
Private pay
80% of new residents, often for short stays.
Typical stay
3 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$15.0M
Profit
$241.6K
Privately-owned community
Operated by a business corporation.
Home revenue
$15.0M
Profit
$241.6K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$14.8M
56-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 89 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Facility TypeType B
StatusLicensed
ExpirationJanuary 12, 2026
CountyHarris
License Number146504
QualificationNursing
Brookdale Galleria is legally operated by S-h Opco Galleria, Llc, and administrated by Jennifer Ormeno.
Management CompanyBKD TWENTYONE MANAGEMENT COMPANY, INC
OwnerS-H OPCO GALLERIA, LLC
Ownership TypeLimited Liability Company (LLC)
Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesEmergency alert system available.
Staffing
Key information about the people who lead and staff this community.
Administrator Email
[email protected]
Rehabilitation Services
Respite Care
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Alzheimer's Certification
HousekeepingYes
Pet Friendly
Outdoor Pool
Fitness Center
Planned Social Events/Entertainment
Transportation
Library
Concierge Service
Community Excursions
Beauty/Barber Shop
Courtyard And Garden
Private Dining Room
Arts & Crafts Studio
Game Room
Pub/Sports Bar
Landscaped Grounds
Garden Area
Business Centers/Computers
Community Kitchen
Meeting Rooms
Bank
Guest Suite(S)
Piano
ActivitiesEngaging activities include art classes, fitness programs, and community events.
Specific ProgramsContinuing Care Retirement Communities, At Home Care
Operating HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT
Independent Living starting at$2,885 per month
Assisted Living starting at$6,270 per month
Food DescriptionDining options include fresh, seasonal menus prepared three times daily.
Meals IncludedYes
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 700 - 800 / 1000 - 1600 sq. ft.
Housing Options: 1 Bed / 2 Bed
Building Type: High-rise
Transportation Services
Fitness and Recreation
Types of Care at Brookdale Galleria
Assisted Living
Independent Living
Skilled Nursing
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Results
1 with citations
0 without citations
Texas average: 1 inspection with citations
8 total citations
6 health citations
2 life safety citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Texas average: 6 citations
Texas average: 2 health citations
Texas average: 6 life safety citations
1
enforcement action
Equal to Texas avgPenalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
[]
Texas average: 1 enforcement action
Inspection Report Summary for Brookdale Galleria
BROOKDALE GALLERIA underwent a comprehensive inspection on March 21, 2024, resulting in three state standard violations. The facility was cited under both the Health Code and Life Safety Code for similar issues related to building maintenance and fire safety. Specifically, the facility failed to comply with Chapter 33, Existing Residential Board and Care Occupancies, and also failed to provide exit signs with emergency power and maintain portable fire extinguishers in compliance with licensing standards. These deficiencies were corrected between February 20, 2019, and March 15, 2019. Notably, no Health Code violations were listed during the most recent inspection. No enforcement actions were found.
Health Inspection History
Inspections
Total health citations
19
Texas average 25.9
Citations per inspection
2.71
Texas average 3.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
7 of 19 citations resulted from standard inspections; 11 of 19 resulted from complaint investigations; and 1 of 19 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
2
2
In line with Texas averageTexas average: 2
Serious Health citations
2
2
400% worse than Texas averageTexas average: 0.4
2 critical citations
2 serious citations
15 moderate citations
0 minor citations
Citations history (last 3 years)
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 19, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 19, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Dec 17, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Dec 17, 2024
Corrected
Quality of Care serious citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Dec 17, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Dec 17, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Apr 24, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Apr 24, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Houston The information below is reported by the Texas Health and Human Services Commission.
Filter by care type
| Brookdale Galleria |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Houston (Westside) | 251 | Yes | 89 | - | - | S-H Opco Galleria, Llc | 8 | 6 | 2 | 1 Bed / 2 Bed |
| Brookdale Sugar Land |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Sugar Land (Sugar Creek Center) | 126 | Yes | 26 | 48 | A+ | Brookdale Senior Living Inc. | 3 | 0 | 3 | 1 Bed / 2 Bed |
| The Shores at Clear Lake |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Houston | 125 | Yes | 12 | 7 | - | Cpf Living Communities Ii - The Shores, Llc | 10 | 4 | 6 | 1 Bed / 2 Bed |
| Atria Westchase |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Houston (Westside) | 110 | Yes | 52 | 21 | - | Wg Westchase Sh, Llc | 9 | 1 | 8 | Studio / 1 Bed / 2 Bed |
| Brookdale Champions |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Houston (Edenbrook At Champions) | 103 | No | 21 | 48 | A+ | Hbp Leaseco Llc | 3 | 0 | 3 | 1 Bed / 2 Bed |
Brookdale Galleria Home Overview
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Places of interest near Brookdale Galleria
8.2 miles from city center
Estimated distance in miles from Houston's city center to Brookdale Galleria's address, calculated via Google Maps.
— 4.02 miles to nearest hospital (Kindred Hospital Houston Medical Center)
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
117
Employees
88
Contractors
29
Staff to resident ratio
0:0
100% worse than Texas averageTexas average ratio: 1.51:1
Avg staff/day
41
Average shift
7.1 hours
12% worse than Texas averageTexas average: 8.1 hours
Total staff hours (quarter)
26,453
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
15
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
24
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
35
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
25.2%
6,672 contractor hours this quarter
Respiratory Therapy Technician: 7
Qualified Social Worker: 6
Physical Therapy Aide: 4
Speech Language Pathologist: 4
Physical Therapy Assistant: 4
Occupational Therapy Assistant: 1
Nurse Practitioner: 1
Medical Director: 1
Occupational Therapy Aide: 1
Staff by category
| Certified Nursing Assistant | 35 | 0 | 35 | 8,536 | 91 | 100% | 7.2 |
| Licensed Practical Nurse | 24 | 0 | 24 | 4,720 | 91 | 100% | 8.2 |
| Registered Nurse | 15 | 0 | 15 | 2,637 | 91 | 100% | 7.9 |
| RN Director of Nursing | 4 | 0 | 4 | 1,883 | 77 | 85% | 7.9 |
| Physical Therapy Assistant | 0 | 4 | 4 | 1,567 | 81 | 89% | 7.5 |
| Speech Language Pathologist | 0 | 4 | 4 | 1,369 | 72 | 79% | 6.8 |
| Respiratory Therapy Technician | 0 | 7 | 7 | 1,240 | 85 | 93% | 6.8 |
| Qualified Social Worker | 0 | 6 | 6 | 1,190 | 69 | 76% | 7.1 |
| Physical Therapy Aide | 0 | 4 | 4 | 919 | 72 | 79% | 6.8 |
| Dietitian | 3 | 0 | 3 | 507 | 65 | 71% | 7.6 |
| Dental Services Staff | 1 | 0 | 1 | 441 | 53 | 58% | 8.3 |
| Administrator | 1 | 0 | 1 | 380 | 71 | 78% | 5.4 |
| Mental Health Service Worker | 2 | 0 | 2 | 257 | 38 | 42% | 6.4 |
| Nurse Practitioner | 2 | 1 | 3 | 255 | 34 | 37% | 7.5 |
| Occupational Therapy Aide | 0 | 1 | 1 | 250 | 29 | 32% | 8.6 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 244 | 91 | 100% | 2.7 |
| Medical Director | 0 | 1 | 1 | 32 | 13 | 14% | 2.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 28 | 61 | 67% | 0.5 |
35 Certified Nursing Assistant
% of Days
100%
24 Licensed Practical Nurse
% of Days
100%
15 Registered Nurse
% of Days
100%
4 RN Director of Nursing
% of Days
85%
4 Physical Therapy Assistant
% of Days
89%
4 Speech Language Pathologist
% of Days
79%
7 Respiratory Therapy Technician
% of Days
93%
6 Qualified Social Worker
% of Days
76%
4 Physical Therapy Aide
% of Days
79%
3 Dietitian
% of Days
71%
1 Dental Services Staff
% of Days
58%
1 Administrator
% of Days
78%
2 Mental Health Service Worker
% of Days
42%
3 Nurse Practitioner
% of Days
37%
1 Occupational Therapy Aide
% of Days
32%
1 Clinical Nurse Specialist
% of Days
100%
1 Medical Director
% of Days
14%
1 Occupational Therapy Assistant
% of Days
67%
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.2
31% worse than Texas averageTexas average: 8.6
Long-stay resident measures
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than Texas averageTexas average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
24.2%
Percent of long-stay high risk residents with pressure ulcers
24.2%
447% worse than Texas averageTexas average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
4.4%
Percent of long-stay residents with a urinary tract infection
4.4%
442% worse than Texas averageTexas average: 0.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
9.5%
Percent of long-stay residents who lose too much weight
9.5%
174% worse than Texas averageTexas average: 3.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
21.7%
Percent of long-stay residents who received an antipsychotic medication
21.7%
176% worse than Texas averageTexas average: 7.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Texas averageTexas average: 97.3%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
87.9%
In line with Texas averageTexas average: 90.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.2%
Percent of short-stay residents who newly received an antipsychotic medication
0.2%
83% better than Texas averageTexas average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
92.1%
5% better than Texas averageTexas average: 88.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$72K
10% lower than Texas averageTexas average: $80K
Number of fines
4
61% more fines than Texas averageTexas average: 2.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Texas averageTexas average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$72K
Texas average
$80K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 17, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 17, 2024
$10K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 4, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 4, 2024
$40K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 11, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 11, 2023
$12K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 23, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 23, 2023
$10K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Brookdale Galleria based on CMS SNF Cost Reports.
Occupancy Rate
64.2%
↑ 1.7pp vs 2022
Net Income
$241.6K
↑ ~$599.0K vs 2022
Total Payroll
$9.8M
↓ ~$858.1K vs 2022
Profit Margin
1.9%
↑ 5.1pp vs 2022
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