3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Brookside Rehabilitation Center operates as a 97-bed skilled nursing facility privately owned by Michelle Mora. The address is 105 Terracina Boulevard, Redlands, San Bernardino County, California. The census hovers around 84 residents with 89.3 percent occupancy; a strong local demand signal. Most new admissions are private-pay (72 percent) or Medicare (21 percent), with Medicaid comprising 7 percent, reflecting a short-stay rehabilitation model where the average resident stays roughly 48 days.
Amenities include a library, rotating dining menus, courtyard gatherings, and salon services.
The facility invests substantially in rehabilitation services: physical therapy runs 60 percent above the California average, and total nursing hours; 4 hours 16 minutes per resident per day. CMS records show no federal penalties over three years. A BBB rating of A+ and strong short-stay outcomes (64.6 percent of rehabilitation residents return home versus 50.6 percent statewide) indicate operational competence in select areas.
Compliance outcomes paint a different picture. Seven complaint investigations between April 2023 and September 2024 exposed recurring care failures: call lights on the night shift left unanswered for up to three hours (affecting critically ill residents with quadriplegia, hemiplegia, and cardiac disease); a high-risk resident left unsupervised in the lobby and subsequently injured in a wheelchair fall; medication safety lapses where insulin was stored past its beyond-use date; wound assessments missing on admission and delayed four days; care plans ordering documented interventions (neurological checks, meal monitoring, floor mats) that went unrecorded; and an incident of alleged resident-to-resident abuse that the facility failed to report to administrators or regulatory agencies.
The ten inspections since 2019 (more than double the state average) yielded 35 citations; all moderate severity but indicating persistent systemic issues. Quality metrics reveal the operational strain: depressive symptom prevalence at 147 percent worse than state average, functional decline 45 percent worse, walking ability deterioration 53 percent worse, and low-risk incontinence prevalence at 98 percent above state. These figures suggest monitoring, care coordination, and psychosocial support gaps. Fall-related injury rates are excellent (0 percent), and vaccination completion is exemplary.
The nursing model, with its strong LPN and CNA deployment but only 12 RNs for 84 residents, correlates with the documented assessment and clinical-oversight deficiencies.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 116th out of 327 homes in Nebraska for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 30m per day | ▼ 24% State avg: 39m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 34m per day | ▲ 29% State avg: 1h 13m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 27m per day | ▼ 7% State avg: 2h 39m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 56m per day | ▼ 4% State avg: 4h 5m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 10m per day | ▲ 104% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 20m per day | ▼ 33% State avg: 30m per day · National avg: 29m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Key information about the people who lead and staff this community.
In Nebraska, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Nebraska state average. The score below shows how many points this facility sits above or below the typical Nebraska nursing home score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
6 points below the Nebraska average for nursing homes (81/100)
Rank #973 / 1400 in Nebraska Inspection Score — State benchmarked This home is ranked 973rd out of 1400 homes in Nebraska for inspection score. Shows this facility's inspection score compared to the Nebraska average among 1400 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nebraska that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 75 out of 100. Letter grade C. 6 points below the Nebraska average for nursing homes (81/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Nebraska state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 35 | 10 | This facility has 250% more total citations than a typical Nebraska nursing home (35 vs. CA avg 10).↑ 250% worse |
|
Citations per inspection
Average citations per inspection.
| 3.5 | 3.3 | This facility has 6% more citations per inspection than a typical Nebraska nursing home (3.5 vs. CA avg 3.3).↑ 6% worse |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 4 | 16 | This facility has 75% fewer total visits than a typical Nebraska nursing home (4 vs. CA avg 16).↓ 75% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 4 | 13 | This facility has 69% fewer complaint visits than a typical Nebraska nursing home (4 vs. CA avg 13).↓ 69% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 0 | 7 | This facility has 100% fewer other visits than a typical Nebraska nursing home (0 vs. CA avg 7).↓ 100% better |
Nebraska average 4.3
Last Health inspection on Oct 2024
Nebraska average 18.2
Nebraska average 4.19
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
27 of 35 citations resulted from standard inspections; and 8 of 35 resulted from complaint investigations.
100% better than Nebraska averageNebraska average: 0.2
100% better than Nebraska averageNebraska average: 0.5
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
14% fewer staff per resident than Nebraska average
9% worse than Nebraska average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 12 RN Staff are full-time employees. No contractors work on this role.
12
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hoursAssists with medical care and medications.
All 34 LPN Staff are full-time employees. No contractors work on this role.
34
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursHelps with daily care and mobility.
All 59 CNA Staff are full-time employees. No contractors work on this role.
59
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.9 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 59 | 0 | 59 | 17,908 | 92 | 100% | 6.9 |
| Licensed Practical Nurse | 34 | 0 | 34 | 10,895 | 92 | 100% | 7.4 |
| Registered Nurse | 12 | 0 | 12 | 2,476 | 92 | 100% | 7.3 |
| Dental Services Staff | 5 | 0 | 5 | 2,427 | 69 | 75% | 7.7 |
| Physical Therapy Aide | 6 | 0 | 6 | 1,805 | 72 | 78% | 7.5 |
| Speech Language Pathologist | 9 | 0 | 9 | 1,638 | 90 | 98% | 6.3 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 1,240 | 77 | 84% | 6.4 |
| Physical Therapy Assistant | 4 | 0 | 4 | 1,156 | 87 | 95% | 6.4 |
| Other Dietary Services Staff | 2 | 0 | 2 | 695 | 88 | 96% | 7.9 |
| Nurse Practitioner | 1 | 0 | 1 | 576 | 64 | 70% | 9 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 567 | 63 | 68% | 9 |
| RN Director of Nursing | 1 | 0 | 1 | 540 | 60 | 65% | 9 |
| Dietitian | 1 | 0 | 1 | 483 | 64 | 70% | 7.6 |
| Therapeutic Recreation Specialist | 2 | 0 | 2 | 479 | 64 | 70% | 3.7 |
| Qualified Social Worker | 3 | 0 | 3 | 56 | 14 | 15% | 4 |
| Administrator | 1 | 0 | 1 | 13 | 6 | 7% | 2.2 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.9
In line with Nebraska averageNebraska average: 6.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.4
45% worse than Nebraska averageNebraska average: 11.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
8.5%
23% better than Nebraska averageNebraska average: 11.1%
Percent of long-stay residents whose ability to move independently worsened
18.3%
53% worse than Nebraska averageNebraska average: 12.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.4%
98% worse than Nebraska averageNebraska average: 11.3%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than Nebraska averageNebraska average: 1.7%
Percent of long-stay high risk residents with pressure ulcers
5.7%
16% worse than Nebraska averageNebraska average: 5.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Nebraska averageNebraska average: 1.2%
Percent of long-stay residents who lose too much weight
2.1%
51% better than Nebraska averageNebraska average: 4.2%
Percent of long-stay residents who have depressive symptoms
16.5%
147% worse than Nebraska averageNebraska average: 6.7%
Percent of long-stay residents who received an antipsychotic medication
1.5%
85% better than Nebraska averageNebraska average: 10.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Nebraska averageNebraska average: 98.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Nebraska averageNebraska average: 98.2%
Number of hospitalizations per 1,000 long-stay resident days.
1.37
39% better than Nebraska averageNebraska average: 2.25
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.52
In line with Nebraska averageNebraska average: 1.59
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
5% better than Nebraska averageNebraska average: 94.0%
Percent of short-stay residents who newly received an antipsychotic medication
1.9%
30% worse than Nebraska averageNebraska average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.2%
In line with Nebraska averageNebraska average: 93.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.3%
9% worse than Nebraska averageNebraska average: 23.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
17.2%
54% worse than Nebraska averageNebraska average: 11.2%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Nebraska averageNebraska average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
61.2%
14% better than Nebraska averageNebraska average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
64.6%
28% better than Nebraska averageNebraska average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
21% of new residents, usually for short-term rehab.
72% of new residents, often for short stays.
7% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
84Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Brookside Rehabilitation Center from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #179 / 327Payroll — State benchmarkedThis home is ranked 179th out of 327 homes in California for payroll. Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #153 / 327Payroll % — State benchmarkedThis home is ranked 153rd out of 327 homes in California for payroll %. Shows payroll as a percentage of revenue versus the California average. Well-run California facilities typically land around 56–67% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (72% of admissions), and a typical private pay stay runs around 22 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
105 Terracina Blvd, Redlands, CA 92373 — 13.92 miles to nearest hospital (Desert Valley Hospital)
Add your location
Info below is compiled from CMS reports & the NE Dept. of Health & Human Services (DHHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Southlake Village Rehabilitation & Care Center | NH SNF | Lincoln | 126
Facility
126
NE AVG
82
Rank
#42 / 227 |
97.6%
Facility
97.6%
NE AVG
71.3
Rank
#6 / 183 | +37% | 5.17
Facility
5.17
NE AVG
4.45
Rank
#17 / 128 | -48% | +16% | $0
Facility
$0
NE AVG
$38.1k
Rank
#1 / 133 | 15
Facility
15
NE AVG
18.2
Rank
#57 / 131 | 5.0
Facility
5.0
NE AVG
4.2
Rank
#101 / 131 | - | 123 | - |
15
Facility
15
NE AVG
46
Rank
#260 / 296 | David Bergmann | $18.0MFiscal year ending 06/2024
Facility
$18.0MFiscal year ending 06/2024
NE AVG
$7.6M
Rank
#9 / 129 | $10.7MFiscal year ending 06/2024
Facility
$10.7MFiscal year ending 06/2024
NE AVG
$3.5M
Rank
#6 / 129 | 59.5%Fiscal year ending 06/2024
Facility
59.5%Fiscal year ending 06/2024
NE AVG
49.4%
Rank
#57 / 129 | 285219 | ||||
| Tabitha Nursing and Rehabilitation Center | NH RC SNF | Lincoln (Witherbee) | 197
Facility
197
NE AVG
82
Rank
#5 / 227 |
86.3%
Facility
86.3%
NE AVG
71.3
Rank
#46 / 183 | +21% | 5.76
Facility
5.76
NE AVG
4.45
Rank
#7 / 128 | -20% | +29% | $0
Facility
$0
NE AVG
$38.1k
Rank
#1 / 133 | 18
Facility
18
NE AVG
18.2
Rank
#70 / 131 | 4.5
Facility
4.5
NE AVG
4.2
Rank
#83 / 131 | - | 170 | A+ |
59
Facility
59
NE AVG
46
Rank
#84 / 296 | Tabitha, Inc | $55.1MFiscal year ending 12/2023
Facility
$55.1MFiscal year ending 12/2023
NE AVG
$7.6M
Rank
#1 / 129 | $37.5MFiscal year ending 12/2023
Facility
$37.5MFiscal year ending 12/2023
NE AVG
$3.5M
Rank
#1 / 129 | 68.2%Fiscal year ending 12/2023
Facility
68.2%Fiscal year ending 12/2023
NE AVG
49.4%
Rank
#80 / 129 | 285057 | ||||
| Brookside Rehabilitation Center | NH HOS PC RC SNF | Redlands | 97 | 88.7% | +20% | 4.27 | -8% | +1% | $0 | 35 | 3.5 | - | 86 | A+ | 0 | Michelle Mora | $13.2MFiscal year ending 12/2023 | $7.7MFiscal year ending 12/2023 | 58.5%Fiscal year ending 12/2023 | 56372 | ||||
| Gateway Vista | NH AL IL PC RC SNF | Lincoln (Culler) | 80
Facility
80
NE AVG
82
Rank
#83 / 227 |
90.0%
Facility
90.0%
NE AVG
71.3
Rank
#27 / 183 | +26% | 4.84
Facility
4.84
NE AVG
4.45
Rank
#29 / 128 | -20% | +9% | $8.7k
Facility
$8.7k
NE AVG
$38.1k
Rank
#99 / 133 | 10
Facility
10
NE AVG
18.2
Rank
#31 / 131 | 3.3
Facility
3.3
NE AVG
4.2
Rank
#37 / 131 | 1 | 72 | - |
71
Facility
71
NE AVG
46
Rank
#42 / 296 | Mikel Ardley | $14.8MFiscal year ending 12/2023
Facility
$14.8MFiscal year ending 12/2023
NE AVG
$7.6M
Rank
#4 / 129 | $7.0MFiscal year ending 12/2023
Facility
$7.0MFiscal year ending 12/2023
NE AVG
$3.5M
Rank
#18 / 129 | 47.1%Fiscal year ending 12/2023
Facility
47.1%Fiscal year ending 12/2023
NE AVG
49.4%
Rank
#125 / 129 | 285266 | ||||
| Ambassador Health of Lincoln | NH AL IL SNF | Lincoln | 122
Facility
122
NE AVG
82
Rank
#44 / 227 |
57.4%
Facility
57.4%
NE AVG
71.3
Rank
#142 / 183 | -19% | 4.72
Facility
4.72
NE AVG
4.45
Rank
#38 / 128 | -2% | +6% | $0
Facility
$0
NE AVG
$38.1k
Rank
#1 / 133 | 13
Facility
13
NE AVG
18.2
Rank
#46 / 131 | 4.3
Facility
4.3
NE AVG
4.2
Rank
#74 / 131 | - | 70 | - |
18
Facility
18
NE AVG
46
Rank
#249 / 296 | Sean Barry | $13.6MFiscal year ending 06/2024
Facility
$13.6MFiscal year ending 06/2024
NE AVG
$7.6M
Rank
#15 / 129 | $8.2MFiscal year ending 06/2024
Facility
$8.2MFiscal year ending 06/2024
NE AVG
$3.5M
Rank
#11 / 129 | 59.8%Fiscal year ending 06/2024
Facility
59.8%Fiscal year ending 06/2024
NE AVG
49.4%
Rank
#83 / 129 | 285066 |
Brookside Rehabilitation Center is located in Redlands, Nebraska.
Here are the financial assistance programs available to residents in Nebraska.
Brookside Rehabilitation Center's occupancy is 89.3%.
Brookside Rehabilitation Center has been operating for approximately 55 years, based on available licensing and registration records.
No, Brookside Rehabilitation Center has a no-pet policy.
Brookside Rehabilitation Center is registered as a for-profit in CA.
Yes — there are 5 photos of Brookside Rehabilitation Center in the photo gallery on this page.
Brookside Rehabilitation Center is located at 105 Terracina Blvd, Redlands, CA 92373.
(909) 793-2271 will put you in contact with the team at Brookside Rehabilitation Center.
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