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Canterbury Rehabilitation and Healthcare Center
Nursing Home, Memory Care & Respite Care · Phenix City, AL
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Canterbury Rehabilitation and Healthcare Center, Nursing Home in Phenix City, AL — Senior woman painting in an activity room

Canterbury Rehabilitation and Healthcare Center

Nursing Home, Memory Care & Respite Care · Phenix City, AL
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1720 Knowles Road, Phenix City, AL 36869 View map Calculator: See prices in your area
Canterbury Rehabilitation and Healthcare Center accepts Medicare, Medicaid, and private pay.
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Canterbury Rehabilitation and Healthcare Center accepts Medicare, Medicaid, and private pay.

Overview of Canterbury Rehabilitation and Healthcare Center

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Tracy Brown owns Canterbury Rehabilitation and Healthcare Center, a 137-bed skilled nursing community in Phenix City, Alabama. The facility operates at an 89 percent occupancy rate, and resident stays average around 101 days. This intermediate timeline indicates that the daily floor routine balances temporary, short-term recovery placements with standard long-term residential nursing care.

Daily care is structured around a 24-hour nursing team that logs an average of 4 hours and 46 minutes of direct, hands-on attention per resident every day. This crew is composed of registered nurses, practical nurses, and nurse aides who administer daily treatments, specialized memory care routines, and temporary respite stays. Because the neighborhood layout carries a walk score of 10, the property sits in a car-dependent zone where visiting relatives will need a vehicle to travel back and forth.

Families looking to arrange a placement can reach out to the registration coordinator to review open room configurations. The administrative desk can also coordinate billing setups and walk you through available on-site comforts like the spacious therapy gym.

Facility Direct Line (334) 291-0485
Facility Direct Line (334) 291-0485
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to state averages

Total nursing care / resident Info Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 46m per day
Rank #31 / 136Nurse hours — State benchmarkedThis home is ranked 31st out of 136 homes in Alabama. Shows adjusted nurse hours per resident per day benchmarked to the Alabama average, with a ranking across 136 Alabama facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Rankings are based only on facilities in Alabama that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs avg

4 of 6 metrics below state avg

Standout metric Nurse Aide is +37% above state avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 21m per day ▼ 48% State avg: 41m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 57m per day ▼ 5% State avg: 1h 0m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 54m per day ▲ 37% State avg: 2h 7m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 36m per day ▲ 9% State avg: 3h 19m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 2m per day ▼ 63% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 11m per day ▼ 61% State avg: 28m per day · National avg: 28m per day

Capacity and availability

Avg. Length of Stay
101 days
Bed community size
137-bed community Rank #45 / 245Bed count — State benchmarkedThis home is ranked 45th out of 245 homes in Alabama. Shows this facility's certified or reported bed count compared to other Alabama facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Alabama that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 10 / 100 Rank #344 / 418Walk Score — State benchmarkedThis home is ranked 344th out of 418 homes in Alabama. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Alabama facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Alabama that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
89%
Rank #35 / 138Occupancy rate — State benchmarkedThis home is ranked 35th out of 138 homes in Alabama. Shows this facility's occupancy rate versus the Alabama average, with its Statewide rank out of 138. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Alabama that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Alabama average: 80.8%
Occupied beds
122 / 137
Average occupied beds in Alabama homes 97 beds

License Details

Facility TypeNursing Home
StatusRegular
CountyRussell
CMS Certification Number015382

Ownership & Operating Entity

Canterbury Rehabilitation and Healthcare Center is administered by Tracy Brown.

Profit StatusFor-profit

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Amenities & Lifestyle

Spacious Therapy Gym
Activities Department
On Site Maintenance
Physician Services
Housekeeping
Laundry Services
Wifi Internet Access
Specific ProgramsMemory Support Care

Contact Canterbury Rehabilitation and Healthcare Center

Health Inspection History

Inspections since 2020
Total health inspections 4

State average N/A

Last Health inspection on Oct 2023

Total health citations
13 Rank #98 / 136Health citations — State benchmarkedThis home is ranked 98th out of 136 homes in Alabama. Shows this facility's total health deficiency citations benchmarked to the Alabama State average, with a ranking across all 136 AL facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in Alabama that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
3.25 Rank #66 / 136Citations per inspection — State benchmarkedThis home is ranked 66th out of 136 homes in Alabama. Shows average deficiency citations per CMS inspection for this facility versus the Alabama mean across 136 facilities with citation data. Lower is better.Rankings are based only on facilities in Alabama that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

12 of 13 citations resulted from standard inspections; and 1 of 13 resulted from complaint investigations.

Breakdown of citation severity (last 6 years)
Critical health citations
0
In line with State average

State average: N/A

Serious health citations
2
In line with State average

State average: N/A

0 critical citations State average: N/A
2 serious citations State average: N/A
11 moderate citations State average: N/A
0 minor citations State average: N/A
Citations history (last 6 years)
Quality of Care moderate citation Oct 04, 2023
Corrected
Quality of Care moderate citation Jun 02, 2023
Corrected
Quality of Care moderate citation Jun 02, 2023
Corrected
Care Planning moderate citation Jun 02, 2023
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 196
Employees 194
Contractors 2
Staff to resident ratio 1.62 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 80
Average shift 7.8 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 57,359

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 7 RN Staff are full-time employees. No contractors work on this role. 7
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 28 LPN Staff are full-time employees. No contractors work on this role. 28
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.6 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 106 CNA Staff are full-time employees. No contractors work on this role. 106
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

0.8%

470 contractor hours this quarter

Therapeutic Recreation Specialist: 1 Physical Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant106010628,89092100%7.6
Licensed Practical Nurse280288,65092100%9.6
Medication Aide/Technician130135,59592100%10.5
RN Director of Nursing7072,6217683%8
Clinical Nurse Specialist6062,4869199%8.2
Therapeutic Recreation Specialist3141,5717480%6.6
Other Dietary Services Staff3031,2608795%7.7
Registered Nurse7071,2498390%8.3
Dental Services Staff3031,2036470%7.9
Qualified Social Worker2028176874%7.3
Respiratory Therapist3037407379%6.2
Physical Therapy Assistant5166318693%3.1
Nurse Practitioner1014565762%8
Qualified Activities Professional1014465863%7.7
Administrator1013844852%8
Respiratory Therapy Technician5053628289%2
106 Certified Nursing Assistant
% of Days 100%
28 Licensed Practical Nurse
% of Days 100%
13 Medication Aide/Technician
% of Days 100%
7 RN Director of Nursing
% of Days 83%
6 Clinical Nurse Specialist
% of Days 99%
4 Therapeutic Recreation Specialist
% of Days 80%
3 Other Dietary Services Staff
% of Days 95%
7 Registered Nurse
% of Days 90%
3 Dental Services Staff
% of Days 70%
2 Qualified Social Worker
% of Days 74%
3 Respiratory Therapist
% of Days 79%
6 Physical Therapy Assistant
% of Days 93%
1 Nurse Practitioner
% of Days 62%
1 Qualified Activities Professional
% of Days 63%
1 Administrator
% of Days 52%
5 Respiratory Therapy Technician
% of Days 89%
View All Staffing Data

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.6
In line with State average

State average: 8.9

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 20.6
42% worse than State average

State average: 14.5

Long-stay resident measures
Significantly above average State avg: 3.3 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 16.2%
17% worse than State average

State average: 13.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 19.1%
18% worse than State average

State average: 16.1%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 26.3%
93% worse than State average

State average: 13.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.4%
29% better than State average

State average: 3.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.8%
53% better than State average

State average: 5.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.8%
71% better than State average

State average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.3%
58% better than State average

State average: 5.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.3%
77% better than State average

State average: 1.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 11.3%
45% better than State average

State average: 20.7%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 91.8%
In line with State average

State average: 91.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 92.2%
In line with State average

State average: 94.8%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.13
23% better than State average

State average: 1.46

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.59
58% better than State average

State average: 1.41

Short-stay resident measures
Significantly below average State avg: 2.1 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 78.7%
6% worse than State average

State average: 83.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.1%
In line with State average

State average: 2.1%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 91.1%
13% better than State average

State average: 80.3%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 24.0%
9% worse than State average

State average: 22.0%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 12.6%
8% worse than State average

State average: 11.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.4%
44% better than State average

State average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 42.9%
20% worse than State average

State average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 48.7%
In line with State average

State average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

17% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

72% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

11% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 121
Medicare
8
6.6% of residents
Medicaid
64
52.9% of residents
Private pay or other
49
40.5% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$11.3M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$740.1K
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$11.3M Rank #81 / 135Revenue — State benchmarkedThis home is ranked 81st out of 135 homes in Alabama. Shows this facility's annual revenue compared to the Alabama average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Alabama that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$740.1K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$212.1K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #84 / 135Payroll — State benchmarkedThis home is ranked 84th out of 135 homes in Alabama. Shows total annual staff payroll benchmarked to the Alabama average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Alabama that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$5.3M 46.8% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #84 / 133Payroll % — State benchmarkedThis home is ranked 84th out of 133 homes in Alabama. Shows payroll as a percentage of revenue versus the Alabama average. Well-run Alabama facilities typically land around 54–69% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Alabama that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$5.3M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$10.6M
How we calculate these figures

This home is administered by Tracy Brown.

This home is owned by Tracy Brown

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 15382

Show certification details

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (72% of admissions), and a typical private pay stay runs around 1 - 2 months.

Admissions
386 total

Coverage residents most often arrive under.

Medicare 17%
Private pay 72%
Medicaid 11%
Discharges
370 total

Coverage residents most often leave under.

Medicare 12%
Private pay 71%
Medicaid 16%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Canterbury Rehabilitation and Healthcare Center

Address 4.5 miles from city center Info Estimated distance in miles from Phenix City's city center to Canterbury Rehabilitation and Healthcare Center's address, calculated via Google Maps.

Calculate Travel Distance to Canterbury Rehabilitation and Healthcare Center

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Frequently Asked Questions about Canterbury Rehabilitation and Healthcare Center

Is Canterbury Rehabilitation and Healthcare Center in a walkable area?

Canterbury Rehabilitation and Healthcare Center has a walk score of 10. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Canterbury Rehabilitation and Healthcare Center?

Canterbury Rehabilitation and Healthcare Center's occupancy is 89%.

Does Canterbury Rehabilitation and Healthcare Center operate as a for-profit or non-profit?

Canterbury Rehabilitation and Healthcare Center is registered as a for-profit in AL.

Who is the administrator of Canterbury Rehabilitation and Healthcare Center?

Tracy Brown is the administrator of Canterbury Rehabilitation and Healthcare Center.

How many beds does Canterbury Rehabilitation and Healthcare Center have?

Canterbury Rehabilitation and Healthcare Center has 137 beds.

Are there photos of Canterbury Rehabilitation and Healthcare Center?

Yes — there is 1 photo of Canterbury Rehabilitation and Healthcare Center in the photo gallery on this page.

What is the address of Canterbury Rehabilitation and Healthcare Center?

Canterbury Rehabilitation and Healthcare Center is located at 1720 Knowles Road, Phenix City, AL 36869.

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