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Carillon Senior Living
Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Lubbock, TX
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Exterior view of a senior living facility with landscaped entrance Exterior view of a senior living facility with a clock tower Bright and clean kitchen area in a facility apartment Spacious interior of a resident's apartment Comfortable living room in a senior facility Comfortable private bedroom in a senior living facility Seniors engaging in baseball-themed activity on the field Group of seniors in jerseys on a basketball court Residents participating in a group activity with a trophy

Carillon Senior Living

Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Lubbock, TX
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1717 Norfolk Ave, Lubbock, TX 79416 View map Calculator: See prices in your area
Carillon Senior Living accepts Medicare and private pay.
Calculator: See prices in your area
Carillon Senior Living accepts Medicare and private pay.

Overview of Carillon Senior Living

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Located in Lubbock, TX, Carillon Senior Living exemplifies a commitment to exceptional independent living, and assisted living services for its residents. The community offers a variety of living options, from one-to-three bedroom apartments to cottage-style units. Each residence is thoughtfully designed with a private toilet and bath, a comfortable living area, and a convenient kitchenette. Carillon ensures a carefree lifestyle with amenities such as a flexible dining program, interior and exterior maintenance, and twice-monthly housekeeping services.
Carillon Senior Living prioritizes holistic well-being by providing a comprehensive array of amenities and programs. Residents can engage in exercise classes, including Tai Chi, cardio, balance, and stretching sessions, promoting physical health. Wellness programs addressing emotional, physical, and spiritual aspects contribute to a fulfilling lifestyle. The community’s extensive schedule of social and recreational activities, along with outings to Texas Tech sports, entertainment, and cultural events, ensures residents can actively participate in their interests and the broader community. With thoughtful features like 24-hour security, personal emergency pendants, and pet-friendly accommodations, Carillon Senior Living creates a supportive and vibrant environment for residents to thrive.

Facility Direct Line (806) 281-6000
Facility Direct Line (806) 281-6000
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 7.4% Above TX avg. ▲ 7.4% Above TX avg.TX average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 8.6% Above TX avg. ▲ 8.6% Above TX avg.TX average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 41.4% Above TX avg. ▲ 41.4% Above TX avg.TX average: 2.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 6.5% Above TX avg. ▲ 6.5% Above TX avg.TX average: 3.8Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Texas averages

Rank #10 / 234Nurse hours — State benchmarkedThis home is ranked 10th out of 234 homes we track in Texas for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Texas average, with a ranking across 234 Texas facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Texas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 10th out of 234 homes we track in Texas for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

5h 28m

50% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
34m
+30% State avg: 26m per day · National avg: 42m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
1h 29m
+54% State avg: 58m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
3h 25m
+66% State avg: 2h 4m per day · National avg: 2h 24m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
4h 56m
+62% State avg: 3h 3m per day · National avg: 3h 30m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
5m
+12% State avg: 4m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
27m
+33% State avg: 20m per day · National avg: 29m per day

All 6 underlying metrics are above the state average

Standout metric: Nurse Aide is +66% above Texas average

By The Numbers

Community insights.

Bed count Info A moderately sized community that may balance personal attention with shared amenities and social activities. 50 Rank #661 / 980Bed count — State benchmarkedThis home is ranked 661st out of 980 homes we track in Texas for bed count. Shows this facility's certified or reported bed count compared to other Texas facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Texas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. Rank #38 / 587Years in operation — State benchmarkedThis home is ranked 38th out of 587 homes we track in Texas for years in operation. Shows how long this facility has been in operation compared to other Texas facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Texas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
51 years
Walk Score Info Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation. Rank #585 / 1345Walk Score — State benchmarkedThis home is ranked 585th out of 1,345 homes we track in Texas for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Texas facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Texas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
47 / 100
Residents per day (avg) Info The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
83
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
51 days
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Accredited
How BBB ratings work

About this community

License Details

Facility TypeType A
ExpirationAugust 26, 2027
CountyLubbock
License Number148539
QualificationNursing

Ownership & Operating Entity

Carillon Senior Living is legally operated by Carillon Inc, and administered by Pamela Roddy.

Management CompanyLIFE CARE SERVICES LLC
OwnerCarillon Inc
Ownership TypeNonprofit Organization

Safety & Compliance

Wheelchair Accessible
Grab Bars
Hoyer Lift

Staffing

Key information about the people who lead and staff this community.

Payment & Insurance

1 service
Accept Medicare

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

1 service
24-Hour Staffing

Memory & Specialized Care

1 service
Alzheimer's Certification

Additional Policies & Features

Pets Allowed
Admission CriteriaResidents must be at least 55 years old.
Minimum Age55
HousekeepingYes
Linen ServiceYes
Utilities IncludedYes

Amenities & Lifestyle

Swimming Pool
Dining
Transportation
Fitness Center
Specific ProgramsAccelerated Rehabilitation
Touring HoursMon-Fri: 8:30 AM to 5:30 PM, Sat-Sun: By appointment only

Pricing & Financial Information

IL$3,273 per month
AL$4,611 per month
MC$8,250 per month
SN$7,980 per month

Contact Carillon Senior Living

Inspection History

In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.

Since 2026 · 1 year of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 12 citations 1 inspection

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2026 vs. Texas state average
Overall vs. TX average 1 Worse Metrics worse than Texas average:
• Total citations (50% above) 1 At Avg Metrics at Texas average:
• Inspections with citations (at TX avg) 0 Better No metrics in this bucket.

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityTX Averagevs. TX Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 128 This facility has 50% more total citations than a typical Texas nursing home (12 vs. TX avg 8).↑ 50% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityTX Averagevs. TX Avg
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 11 This facility has inspections with citations in line with the Texas average (1 vs. TX avg 1).— At avg

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2023 · 3 years of data
Total health inspections 7

State average 7.4

Last Health inspection on Apr 2025

Total health citations
18 Rank #79 / 234Health citations — State benchmarkedThis home is ranked 79th out of 234 homes we track in Texas for health citations. Shows this facility's total health deficiency citations benchmarked to the Texas State average, with a ranking across all 234 TX facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Texas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 25.9

Citations per inspection
2.57 Rank #58 / 234Citations per inspection — State benchmarkedThis home is ranked 58th out of 234 homes we track in Texas for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Texas mean across 234 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Texas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 3.67

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

7 of 18 citations resulted from standard inspections; 8 of 18 resulted from complaint investigations; and 3 of 18 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical health citations
1
50% better than State average

State average: 2

Serious health citations
0
100% better than State average

State average: 0.4

1 critical citation State average: 2
0 serious citations State average: 0.4
17 moderate citations State average: 23
0 minor citations State average: 0.4
Citations history (last 3 years)
Infection Control moderate citation Apr 25, 2025
Corrected
Nutrition moderate citation Apr 25, 2025
Corrected
Resident Rights moderate citation Apr 25, 2025
Corrected
Pharmacy moderate citation Feb 28, 2025
Corrected

Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 210
Employees 150
Contractors 60
Staff to resident ratio 2.69 : 1
82% more staff per resident than Texas average
Texas average ratio: 1.48 : 1 Texas average ratio: 1.48 : 1See full Texas ranking
Avg staff/day 59
Average shift 8.4 hours
0% compared with Texas average
Texas average: 8.1 hours Texas average shift: 8.1 hoursSee full Texas ranking
Total staff hours (quarter) 45,738

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 21 RN Staff are full-time employees. No contractors work on this role. 21
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.1 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 59 total: 28 full-time employees and 31 contractors. 59
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.3 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 85 CNA Staff are full-time employees. No contractors work on this role. 85
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.8 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

17.6%

8,027 contractor hours this quarter

Licensed Practical Nurse: 31 Respiratory Therapy Technician: 6 Speech Language Pathologist: 5 Physical Therapy Assistant: 4 Qualified Social Worker: 4 Physical Therapy Aide: 4 Medical Director: 2 Administrator: 1 Therapeutic Recreation Specialist: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant8508521,96192100%8.8
Licensed Practical Nurse2831598,49592100%10.3
Registered Nurse210213,05592100%9.1
RN Director of Nursing4041,9606470%8
Other Dietary Services Staff5051,7847582%7.7
Speech Language Pathologist0551,7268289%6.6
Medication Aide/Technician2021,0297784%9
Physical Therapy Assistant0448687379%5.8
Dental Services Staff2028066571%7.9
Qualified Social Worker0447996975%6.2
Physical Therapy Aide0446427177%6.1
Respiratory Therapy Technician0665688289%5
Nurse Practitioner1014806065%8
Administrator1124725964%8
Clinical Nurse Specialist1014485560%8.1
Therapeutic Recreation Specialist0114015661%7.2
Medical Director0221042426%4
Occupational Therapy Aide011762123%3.6
Occupational Therapy Assistant011671011%6.7
85 Certified Nursing Assistant
% of Days 100%
59 Licensed Practical Nurse
% of Days 100%
21 Registered Nurse
% of Days 100%
4 RN Director of Nursing
% of Days 70%
View All Staffing Data

Penalties and fines

Includes penalties issued in 2024

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $59K Rank #170 / 237Federal fines — State benchmarkedThis home is ranked 170th out of 237 homes we track in Texas for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Texas average among facilities with fines, and where it ranks among 237 facilities in the pool. Lower total dollars mean a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Texas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
27% lower than Texas average

Texas average: $80K

Number of fines 2
20% fewer fines than Texas average

Texas average: 2.5

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Texas average

Texas average: 0.2

Fines amount comparison
Fines amount comparison
This facility $59K
Texas average $80K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Jan 27, 2024 · $57K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jan 27, 2024
$57K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 12.0
39% worse than Texas average

Texas average: 8.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 24.0
49% worse than Texas average

Texas average: 16.0

Long-stay resident measures
Above average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 27.2%
68% worse than Texas average

Texas average: 16.2%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 21.2%
31% worse than Texas average

Texas average: 16.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 23.5%
50% worse than Texas average

Texas average: 15.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 8.0%
149% worse than Texas average

Texas average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.5%
45% better than Texas average

Texas average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.8%
In line with Texas average

Texas average: 0.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 1.1%
67% better than Texas average

Texas average: 3.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 3.8%
31% worse than Texas average

Texas average: 2.9%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 24.3%
208% worse than Texas average

Texas average: 7.9%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.8%
In line with Texas average

Texas average: 97.3%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 92.4%
6% worse than Texas average

Texas average: 97.9%

Short-stay resident measures
Above average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 95.2%
5% better than Texas average

Texas average: 90.4%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.8%
47% better than Texas average

Texas average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 90.2%
In line with Texas average

Texas average: 88.0%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

32% of new residents, usually for short-term rehab.

Typical stay 19 days

Private pay

68% of new residents, often for short stays.

Typical stay 2 - 3 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 78
Medicare
7
9% of residents
Private pay or other
71
91% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

Nonprofit
Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$10.9M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$18.4M
Nonprofit Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$10.9M Rank #48 / 218Net patient revenue — State benchmarkedThis home is ranked 48th out of 218 homes we track in Texas. Shows this facility's net patient revenue compared to the Texas average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Texas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$18.4M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$22.6M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #12 / 218Payroll costs — State benchmarkedThis home is ranked 12th out of 218 homes we track in Texas. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Texas average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Texas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$12.5M 114.7% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #14 / 199Payroll % of net patient revenue — State benchmarkedThis home is ranked 14th out of 199 homes we track in Texas. Shows payroll as a percentage of net patient revenue versus the Texas average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Texas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$16.8M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$29.3M
How we calculate these figures

This home is administered by Pamela Roddy.

This home is owned by Katherine Magness

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 675997

Show certification details

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (68% of admissions), and a typical private pay stay runs around 2 - 3 months.

Admissions
788 total

Coverage residents most often arrive under.

Medicare 32%
Private pay 68%
Discharges
763 total

Coverage residents most often leave under.

Medicare 29%
Private pay 71%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Managed by Trenton Klein

Administrator

Living Spaces & Floor Plans for Carillon Senior Living

Places of interest near Carillon Senior Living

Address 2.6 miles from city center Info Estimated distance in miles from Lubbock's city center to Carillon Senior Living's address, calculated via Google Maps. — 0.29 miles to nearest hospital (Covenant Specialty Hospital)

Calculate Travel Distance to Carillon Senior Living

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Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the TX Health & Human Services Commission (HHSC), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Texas average is: 71.6% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Windsor Nursing and Rehabilitation Center of Harlingen ★ ★ ★ ★ ★
NH
MC
RC
SNF
Harlingen
154
Facility 154
TX AVG 78
Rank #55 / 980
87.3%
Facility 87.3%
TX AVG 71.2%
Rank #32 / 163
+23%
3.02
Facility 3.02
TX AVG 3.63
Rank #184 / 234
 ★ ★ ★ ★ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ★ -14%-17%
$0
Facility $0
TX AVG $81.8k
Rank #1 / 237
12
Facility 12
TX AVG 25.9
Rank #29 / 234
3.0
Facility 3.0
TX AVG 3.7
Rank #98 / 234
-134-
44
Facility 44
TX AVG 42
Rank #646 / 1,345
Regency Ihs Of Harlingen Manor LLC
$10.4MFiscal year ending 12/2023
Facility $10.4MFiscal year ending 12/2023
TX AVG $9.4M
Rank #58 / 218
$4.5MFiscal year ending 12/2023
Facility $4.5MFiscal year ending 12/2023
TX AVG $5.4M
Rank #122 / 218
43.6%Fiscal year ending 12/2023
Facility 43.6%Fiscal year ending 12/2023
TX AVG 71.6%
Rank #173 / 199
455822
Meadow Lake Senior Living – Tyler ★ ★ ★ ★ ★
NH
AL
IL
MC
RC
SNF
Tyler
20
Facility 20
TX AVG 78
Rank #783 / 980
--
4.11
Facility 4.11
TX AVG 3.63
Rank #47 / 234
 ★ ★ ★ ★ ★ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ +156%+13%
$0
Facility $0
TX AVG $81.8k
Rank #1 / 237
4
Facility 4
TX AVG 25.9
Rank #2 / 234
1.3
Facility 1.3
TX AVG 3.7
Rank #2 / 234
-28A+
33
Facility 33
TX AVG 42
Rank #884 / 1,345
Robbin Bell
$9.8MFiscal year ending 12/2023
Facility $9.8MFiscal year ending 12/2023
TX AVG $9.4M
Rank #75 / 218
$5.0MFiscal year ending 12/2023
Facility $5.0MFiscal year ending 12/2023
TX AVG $5.4M
Rank #99 / 218
51.5%Fiscal year ending 12/2023
Facility 51.5%Fiscal year ending 12/2023
TX AVG 71.6%
Rank #140 / 199
676286
Mirador Retirement Community ★ ★ ★ ★ ☆
NH
AL
IL
MC
SNF
Corpus Christi (South Side)
66
Facility 66
TX AVG 78
Rank #531 / 980
--
5.15
Facility 5.15
TX AVG 3.63
Rank #15 / 234
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ -31%+42%
$22.9k
Facility $22.9k
TX AVG $81.8k
Rank #116 / 237
18
Facility 18
TX AVG 25.9
Rank #79 / 234
3.0
Facility 3.0
TX AVG 3.7
Rank #98 / 234
334A+
39
Facility 39
TX AVG 42
Rank #754 / 1,345
Deborah Nugent
$5.5MFiscal year ending 12/2023
Facility $5.5MFiscal year ending 12/2023
TX AVG $9.4M
Rank #186 / 218
$5.9MFiscal year ending 12/2023
Facility $5.9MFiscal year ending 12/2023
TX AVG $5.4M
Rank #65 / 218
107.4%Fiscal year ending 12/2023
Facility 107.4%Fiscal year ending 12/2023
TX AVG 71.6%
Rank #15 / 199
676303
Carillon Senior Living ★ ★ ★ ☆ ☆
NH
AL
IL
MC
SNF
Lubbock
50
Facility 50
TX AVG 78
Rank #661 / 980
--
5.46
Facility 5.46
TX AVG 3.63
Rank #10 / 234
 ★ ★ ★ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ +31%+50%
$58.7k
Facility $58.7k
TX AVG $81.8k
Rank #170 / 237
18
Facility 18
TX AVG 25.9
Rank #79 / 234
2.6
Facility 2.6
TX AVG 3.7
Rank #58 / 234
183A+
47
Facility 47
TX AVG 42
Rank #585 / 1,345
Katherine Magness
$10.9MFiscal year ending 06/2024
Facility $10.9MFiscal year ending 06/2024
TX AVG $9.4M
Rank #48 / 218
$12.5MFiscal year ending 06/2024
Facility $12.5MFiscal year ending 06/2024
TX AVG $5.4M
Rank #12 / 218
114.7%Fiscal year ending 06/2024
Facility 114.7%Fiscal year ending 06/2024
TX AVG 71.6%
Rank #14 / 199
675997
Alfredo Gonzalez Texas State Veterans Home ★ ★ ☆ ☆ ☆
NH
MC
RC
SNF
Mcallen
160
Facility 160
TX AVG 78
Rank #40 / 980
96.7%
Facility 96.7%
TX AVG 71.2%
Rank #4 / 163
+36%
4.09
Facility 4.09
TX AVG 3.63
Rank #47 / 234
 ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ -23%+13%
$35.6k
Facility $35.6k
TX AVG $81.8k
Rank #148 / 237
16
Facility 16
TX AVG 25.9
Rank #59 / 234
3.2
Facility 3.2
TX AVG 3.7
Rank #117 / 234
1155A+
6
Facility 6
TX AVG 42
Rank #1,286 / 1,345
Sears Methodist Retirement System, Inc
$16.7MFiscal year ending 08/2024
Facility $16.7MFiscal year ending 08/2024
TX AVG $9.4M
Rank #15 / 218
$6.5MFiscal year ending 08/2024
Facility $6.5MFiscal year ending 08/2024
TX AVG $5.4M
Rank #50 / 218
39%Fiscal year ending 08/2024
Facility 39%Fiscal year ending 08/2024
TX AVG 71.6%
Rank #189 / 199
676063
Nursing Home Explorer

Frequently Asked Questions about Carillon Senior Living

Who is the owner of Carillon Senior Living?

Carillon Senior Living is legally operated by Carillon Inc, and administered by Pamela Roddy.

Is Carillon Senior Living in a walkable area?

Carillon Senior Living has a walk score of 47. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Carillon Senior Living?

According to TX state health department records, Carillon Senior Living's license number is 148539.

When does Carillon Senior Living's license expire?

According to TX state health department records, Carillon Senior Living's license expires on August 26, 2027.

What is the occupancy rate at Carillon Senior Living?

Carillon Senior Living's occupancy is 75.7%.

How long has Carillon Senior Living been in business?

Carillon Senior Living has been operating for approximately 51 years, based on available licensing and registration records.

Does Carillon Senior Living have different floorplan options?

Yes — see the floorplan options available at Carillon Senior Living on this page.

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