Charter House

Assisted Living in Rochester

CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Charter House

Assisted Living in Rochester

CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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Charter House accepts Medicare and private pay.

Overview of Charter House

Charter House is a senior living community in Rochester, MN, owned by Mayo Clinic. It offers independent living with a focus on wellness and access to top-tier healthcare. Residents enjoy a variety of amenities, including gourmet dining, fitness programs, and over 300 activities each month.
(507) 266-7946

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5 ▲ 1.4 Minnesota average: 3.6/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
4/5 ▲ 1.0 Minnesota average: 3.0/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
5/5 ▲ 1.2 Minnesota average: 3.8/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5 ▲ 0.6 Minnesota average: 3.4/5

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Minnesota state averages

Total nursing care / resident Info This home is ranked 1st out of 59 homes in Minnesota.

Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
8h 48m per day
Rank #1 / 59Nurse hours — state benchmarkedThis home is ranked 1st out of 59 homes in Minnesota.Shows adjusted nurse hours per resident per day benchmarked to the Minnesota average, with a ranking across 59 Minnesota SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
This facility Minnesota avg (5h 7m per day)
vs Minnesota avg
+72%

0 of 6 metrics below state avg

Standout metric LPN / LVN is +257% above state avg
Staff typeHours / dayvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 3h 0m per day ▲ 181% State avg: 1h 4m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 2h 12m per day ▲ 257% State avg: 37m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 3h 42m per day ▲ 45% State avg: 2h 33m per day · National avg: 2h 20m per day
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 7h 13m per day ▲ 96% State avg: 3h 41m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 14m per day ▲ 250% State avg: 4m per day · National avg: 4m per day
RN (Weekend) Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 1h 57m per day ▲ 185% State avg: 41m per day · National avg: 28m per day

Capacity and availability

Avg. Length of Stay
31 days

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Breakdown by payment type

Medicare

76% of new residents, usually for short-term rehab.

Typical stay 14 days

Private pay

24% of new residents, often for short stays.

Typical stay 2 - 3 months

Finances and operations

Voluntary non-profit community
Home revenue
$28.5M
Surplus of revenue
$875.0K
Voluntary non-profit community
Home revenue
$28.5M Rank #11 / 59Revenue — state benchmarkedThis home is ranked 11th out of 59 homes in Minnesota.Shows this facility's annual revenue compared to the Minnesota SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Surplus of revenue
$875.0K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #16 / 59Payroll — state benchmarkedThis home is ranked 16th out of 59 homes in Minnesota.Shows total annual staff payroll benchmarked to the Minnesota average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$8.2M
28.8% of revenue Rank #44 / 59Payroll % — state benchmarkedThis home is ranked 44th out of 59 homes in Minnesota.Shows payroll as a percentage of revenue versus the Minnesota average. Well-run SNFs often land around 55–65%. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$19.2M
Total costs $27.4M
Bed community size
330-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
44 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
19%
Rank #60 / 60Occupancy rate — state benchmarkedThis home is ranked 60th out of 60 homes in Minnesota.Shows this facility's occupancy rate versus the Minnesota average, with its statewide rank out of 60. Higher occupancy signals strong local demand and financial stability.
Lower than the Minnesota average: 79.7%
Occupied beds
62 / 330
Average residents 59 per day

License Details

Facility TypeAssisted Living
StatusApproved
CountyOlmsted

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactAimalicia Staub

Therapy & Rehabilitation

2 services
Rehabilitation Services
Short-Term Rehab

Amenities & Lifestyle

Skyway Connection
Fitness & Wellness Center
Spa & Salon
Gourmet Dining Venues
Private Dining
Café
Gift Shop & Convenience Store
Chapel
Greenhouse & Gardens
Game & Recreation Room
Woodworking Shop
Art Gallery
Library
Meeting Rooms
Covered Parking Ramp
Complimentary Bus Transportation
ActivitiesMore than 300 activities and events offered monthly.
Specific ProgramsFloor Plans, Guest Apartments, Amenities, Dining Options, Fitness & Wellness, Salon, Support Services, Individualized Health Services, Catered Living, Enhanced Living, Resources, News, FAQ, Careers, Resident Portal
Religious ServicesYes

Dining & Nutrition

Food DescriptionVibrant and varied gourmet menus in dining rooms and carry-out locations.

Contact Charter House

Inspection History

In Minnesota, the Department of Health, Health Regulation Division is the primary authority for conducting onsite inspections and reporting on the quality of care in residential facilities.

Latest inspection

Date October 17, 2025

Financial Assistance for
Assisted Living in Minnesota

Charter House is located in Rochester, Minnesota.
Here are the financial assistance programs available to residents in Minnesota.

Get Financial aid guidance

Elderly Waiver

Minnesota Medicaid EW

Age 65+
General Minnesota resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $3,000 individual, higher than most states
MN

Higher asset limit; rural access focus.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$70/day) Home aides

Essential Community Supports (ECS)

Minnesota ECS

Age 65+
General Minnesota resident, at risk of decline but not nursing home level.
Income Limits ~$1,732/month individual, varies
Asset Limits $3,000 individual
MN

Bridges gap for those ineligible for waivers.

Benefits
In-home support (2-4 hours/week) Respite (up to 5 days/year) Transportation (~5 trips/month)

Alternative Care (AC) Program

Minnesota Alternative Care Program

Age 65+
General Minnesota resident, NFLOC, not MA-eligible.
Income Limits (2025) ~$1,255-$2,829/month (100%-300% FPL); sliding scale copays.
Asset Limits $3,000 (individual); home equity limit $713,000.
MN

CDCS option; statewide via counties.

Benefits
Personal care (4-6 hours/day) Respite (~5 days/year) Home health Meals Home mods

Minnesota Senior Health Options (MSHO)

Minnesota Senior Health Options

Age 65+
General Minnesota resident, eligible for MA and Medicare Parts A/B.
Income Limits (2025) ~$1,255/month (100% FPL for MA); spenddown allowed.
Asset Limits $3,000 (individual), $6,000 (couple).
MN

7 health plans (e.g., UCare, HealthPartners); care coordinator assigned.

Benefits
Personal care (5-7 hours/day) Medical care Respite Adult day care Home mods $900/year groceries (some plans)

Minnesota Senior Care Plus (MSC+)

Minnesota Senior Care Plus

Age 65+
General Minnesota resident, MA-eligible, not on Medicare.
Income Limits (2025) ~$1,255/month (100% FPL); spenddown allowed.
Asset Limits $3,000 (individual), $6,000 (couple).
MN

Includes EW services; 7 health plans available.

Benefits
Personal care (5-7 hours/day) Respite Adult day care Home mods Limited nursing home care

Consumer Support Grant (CSG)

Minnesota Consumer Support Grant

Age 65+ or disabled
General Minnesota resident, eligible for MA personal care but opts for grant.
Income Limits (2025) ~$1,255/month (MA-eligible); spenddown allowed.
Asset Limits $3,000 individual
MN

Can hire family; statewide via counties.

Benefits
Cash (~$500-$1,500/month) for personal care Respite Home mods Assistive tech

Medicare Savings Program (MSP)

Minnesota Medicare Savings Program

Age 65+ or disabled
General Minnesota resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
MN

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

Minnesota VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Minnesota resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
MN

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Places of interest near Charter House

Address 4.8 miles from city center Info Estimated distance in miles from Rochester's city center to Charter House's address, calculated via Google Maps.

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Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Short-stay resident measures
Above average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 31.4%
36% worse than Minnesota average

Minnesota average: 23.1%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 16.8%
20% worse than Minnesota average

Minnesota average: 14.0%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.9%
14% worse than Minnesota average

Minnesota average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 64.8%
21% better than Minnesota average

Minnesota average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 68.1%
35% better than Minnesota average

Minnesota average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Compare Assisted Living around Rochester The information below is reported by the Minnesota Department of Health, Health Regulation Division.

Filter by care type
Charter House
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Rochester (Lincolnshire - Arbor Glen)330No--44 18.7% A+--00
Benedictine Living Community-Rochester
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Rochester (19Th Avenue Northwest)62No 68 Suite / 1 Bed- 89.9% ---00
Marcella Manor Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Rochester (Golden Hill)5No 49 -7 80.0% A+113
HMN Home Healthcare LLC
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Rochester (Country Club Manor)5No 22 -5 20.0% A+1121
Primetime Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Rochester (Downtown)-No 93 Studio-----00

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