Occupancy rate
45%
Lower than the Virginia average: 85.7%Charter Senior Living of Newport News
Assisted Living & Memory Care · Newport News, VA
Charter Senior Living of Newport News
Assisted Living & Memory Care · Newport News, VA
Overview of Charter Senior Living of Newport News
Located in Newport News, Virginia, Charter Senior Living fosters a warm and welcoming community setting for seniors seeking an assisted living home. Residents receive personalized care plans that include support with daily living activities such as cooking, cleaning, laundry, medication management, and personal care needs. The beautiful community offers a variety of amenities to enhance their quality of life, including a fitness center to promote physical well-being, a salon for personal care, and an on-site movie theater for entertainment.
Residents enjoy delicious chef-prepared meals and can participate in a calendar filled with social activities and events, ensuring connection and enjoyment while providing opportunities for socialization as well.
Angel Lawhorn serves as the Executive Director at Charter Senior Living of Newport News. Angel leads the community with a commitment to providing high-quality lifestyles and personalized support to residents. Under Angel's guidance, the team customizes daily schedules and supervises activities of daily living to ensure residents enjoy a purposeful and fulfilling life.
104-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 57 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Occupancy
Lower than the Virginia average: 85.7%Occupied beds
47 / 104
Average residents per home in Virginia
98 per day
Facility TypeAssisted Living Facility
StatusActive
ExpirationDecember 30, 2025
QualificationResidential and Assisted Living Care | Special Care Unit | Non-Ambulatory
Charter Senior Living of Newport News is administrated by Angel Lawhorn.
Emergency SystemsYes
Rehabilitation Services
Respite Care
Nursing Services
24-Hour Staffing
Business Hours
12:00AM - 11:59PM
Mon
Tue
Wed
Thu
Fri
Sat
Sun
ActivitiesEngaging activities and hobbies tailored to residents' interests.
Branded ProgramsFlourish℠ Programming
AL$3,995 per month
MC$7,195 per month
Food DescriptionDining with homemade creations that meet individual tastes and preferences, including themed meals and a monthly residents’ choice selection.
Meal Plan OptionsChef-prepared meals with options for individual tastes.
What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
Types of Care at Charter Senior Living of Newport News
Assisted Living
Memory Care
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Since 2021 · 5 years of data
107 deficiencies
6 complaints
13 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Virginia state average
Overall vs. VA average
5 Worse
Metrics worse than Virginia average:
• Total deficiencies (234% above)
• Deficiencies per year (234% above)
• Deficiencies per inspection (257% above)
• Inspections with violations (33% above)
• Inspection violation rate (44% above) 3 Better Metrics better than Virginia average:
• Total inspections (7% below)
• Total complaints (14% below)
• Complaints per year (14% below)
• Total deficiencies (234% above)
• Deficiencies per year (234% above)
• Deficiencies per inspection (257% above)
• Inspections with violations (33% above)
• Inspection violation rate (44% above) 3 Better Metrics better than Virginia average:
• Total inspections (7% below)
• Total complaints (14% below)
• Complaints per year (14% below)
Latest Inspection
May 12, 2025
Complaint Investigation
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 107 | 32 | This facility has 234% more total deficiencies than a typical Virginia assisted living residence (107 vs. VA avg 32).↑ 234% worse |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 21.4 | 6.4 | This facility has 234% more deficiencies per year than a typical Virginia assisted living residence (21.4 vs. VA avg 6.4).↑ 234% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 8.2 | 2.3 | This facility has 257% more deficiencies per inspection than a typical Virginia assisted living residence (8.2 vs. VA avg 2.3).↑ 257% worse |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 13 | 14 | This facility has 7% fewer total inspections than a typical Virginia assisted living residence (13 vs. VA avg 14).↓ 7% better |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 12 | 9 | This facility has 33% more inspections with violations than a typical Virginia assisted living residence (12 vs. VA avg 9).↑ 33% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 92% | 64% | This facility has 28 percentage points higher inspection violation rate than a typical Virginia assisted living residence (92% vs. VA avg 64%).↑ 28% worse |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 6 | 7 | This facility has 14% fewer total complaints than a typical Virginia assisted living residence (6 vs. VA avg 7).↓ 14% better |
|
Complaints per year
Average complaints per year since 2021.
| 1.2 | 1.4 | This facility has 14% fewer complaints per year than a typical Virginia assisted living residence (1.2 vs. VA avg 1.4).↓ 14% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on May 12, 2025, identified deficiencies related to medication management, including failure to report a major incident within 24 hours, administration of outdated medications, incomplete physician orders, and unavailable PRN medications. Earlier inspections showed a pattern of medication-related issues as well as deficiencies in resident care documentation, staff training, facility maintenance, and emergency preparedness. Complaint investigations were partially substantiated on several occasions, mainly involving medication management and resident care, while most other complaints were unsubstantiated. No fines, immediate jeopardy findings, or license suspensions were listed in the available reports. The inspection history shows ongoing challenges with medication management and documentation, with no clear overall improvement trend.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsLiving Spaces & Floor Plans for Charter Senior Living of Newport News
Studio Floor Plan
One Bedroom Floor Plan
Places of interest near Charter Senior Living of Newport News
5.4 miles from city center
Estimated distance in miles from Newport News's city center to Charter Senior Living of Newport News's address, calculated via Google Maps.
— 0.28 miles to nearest hospital (Bon Secours Mary Immaculate Hospital)
Calculate Travel Distance to Charter Senior Living of Newport News
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Financial Assistance for
Assisted Living in Virginia
Charter Senior Living of Newport News is located in Newport News, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Compare Assisted Living around Newport News
The information below is reported by the Virginia Department of Social Services and Department of Health.
Filter by care type
| Charter Senior Living of Newport News |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Newport News (North Newport News) | 104 | Yes | 57 | Studio / 1 Bed | Angel Lawhorn | 45.2% | - | 13 | 92.3% | 6 | 107 | 8.2 |
| Mennowood Retirement Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Newport News (North Newport News) | 90 | No | 53 | Studio / 1 Bed | Thelma Shaffer | 73.3% | A | 7 | 57.1% | 2 | 15 | 2.1 |
| Hilton Plaza Inc. |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Newport News (South Newport News) | 71 | No | 57 | Studio / 1 Bed | Ms. Nina Taylor | 81.7% | - | 16 | 68.8% | 5 | 93 | 5.8 |
| The Huntington Assisted Living |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Newport News (Warwick) | 52 | Yes | 55 | Studio / 1 Bed | Stephen Berczek | - | - | 1 | - | - | - | 0.0 |
| Abbington Landing Apartments |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Newport News (Saunders) | - | Yes | 47 | Studio / 1 Bed | - | - | - | - | - | - | - | - |
Frequently Asked Questions about Charter Senior Living of Newport News
What neighborhood is Charter Senior Living of Newport News in?
Charter Senior Living of Newport News is in the North Newport News neighborhood of Newport News.
Is Charter Senior Living of Newport News in a walkable area?
Charter Senior Living of Newport News has a walk score of 57. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
When does Charter Senior Living of Newport News's license expire?
According to VA state health department records, Charter Senior Living of Newport News's license expires on December 30, 2025.
What is the occupancy rate at Charter Senior Living of Newport News?
Charter Senior Living of Newport News's occupancy is 45%.
Does Charter Senior Living of Newport News have different floorplan options?
Yes — see the floorplan options available at Charter Senior Living of Newport News on this page.
Who is the administrator of Charter Senior Living of Newport News?
Angel Lawhorn is the administrator of Charter Senior Living of Newport News.
How many beds does Charter Senior Living of Newport News have?
Charter Senior Living of Newport News has 104 beds.
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