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Christian Care Nursing Center
Nursing Home & Skilled Nursing · Phoenix, AZ
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Exterior view of the Christian Care Nursing Center building Entrance of Fellowship Square with flowers and palm trees Cozy shared resident bedroom with two beds. Cozy resident bedroom with bed and chair. Staff assisting a resident with a walker outdoors.

Christian Care Nursing Center

Nursing Home & Skilled Nursing · Phoenix, AZ
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
11812 N 19Th Ave, Phoenix, AZ 85029 View map Calculator: See prices in your area
Christian Care Nursing Center accepts Medicare, Medicaid, and private pay.
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Christian Care Nursing Center accepts Medicare, Medicaid, and private pay.

Overview of Christian Care Nursing Center

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Christian Care Nursing Center is a member of the not-for-profit Fellowship Square organization. Christian Care maintains a level of elegance and professionalism for its residents, promoting a mutual level of respect and trust.  The skilled nursing home provides rehabilitation and long-term care service which enables residents to maximize their experience– leading up to an active, supportive, and stimulating lifestyle.



Christian Care ensures that residents can reach their holistic wellness through the continuum of care services. Their service and attention are centered on convenience and individuality– offering a list of stimulating activities and programs like arts and crafts, film viewings, and religious activities. They also provide other healthcare programs such as occupational, speech, and physical therapy; as well as post-surgical and post-hospital care for its residents.

Facility Direct Line (602) 833-4177
Facility Direct Line (602) 833-4177
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 20.6% Above AZ avg. ▲ 20.6% Above AZ avg.AZ average: 3.3Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 44.4% Above AZ avg. ▲ 44.4% Above AZ avg.AZ average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 31.7% Above AZ avg. ▲ 31.7% Above AZ avg.AZ average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 11.3% Below AZ avg. ▼ 11.3% Below AZ avg.AZ average: 4.5Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Arizona averages

Rank #2 / 59Nurse hours — State benchmarkedThis home is ranked 2nd out of 59 homes we track in Arizona for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Arizona average, with a ranking across 59 Arizona facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 2nd out of 59 homes we track in Arizona for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

7h 58m

96% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
2h 11m
+205% State avg: 43m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
2h 12m
+110% State avg: 1h 3m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
3h 35m
+51% State avg: 2h 22m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
6h 44m
+85% State avg: 3h 38m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
7m
+18% State avg: 6m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
2h 1m
+289% State avg: 31m per day · National avg: 29m per day

All 6 underlying metrics are above the state average

Standout metric: Weekend RN is +289% above Arizona average

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 20 Rank #231 / 521Bed count — State benchmarkedThis home is ranked 231st out of 521 homes we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. Rank #1 / 548Years in operation — State benchmarkedThis home is ranked 1st out of 548 homes we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
50 years
Walk Score Info Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #254 / 775Walk Score — State benchmarkedThis home is ranked 254th out of 775 homes we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
50 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #51 / 57Occupancy rate — State benchmarkedThis home is ranked 51st out of 57 homes we track in Arizona for occupancy. Shows this facility's occupancy rate versus the Arizona average, with its Statewide rank out of 57. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
45% This home usually has availability
Lower than the Arizona average: 72.7%
Occupied beds
9 / 20
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
42 days
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About this community

License Details

Facility TypeNursing Care Institution
StatusActive
ExpirationDecember 31, 2026
License NumberNCI-332
CMS Certification Number35173
QualificationHealth Care
State License TypesMedicare Certified

Ownership & Operating Entity

Christian Care Nursing Center is legally operated by Christian Care Nursing Center, and administered by Kerri Felix.

OwnerChristian Care Nursing Center, Inc

Payment & Insurance

1 service
Accept Medicare

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Amenities & Lifestyle

Telemedicine Capabilities
Specific ProgramsPost-Stroke Recovery, Post Surgical Care (Medical & Orthopedic), Infectious Disease Management, General Inpatient Care

Contact Christian Care Nursing Center

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. AZ average 2 Worse Metrics worse than Arizona average:
• Total deficiencies (100% above)
• Deficiencies per inspection (12% above) 3 Better Metrics better than Arizona average:
• Enforcement actions (100% below)
• Total complaints (33% below)
• Complaints per year (35% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2412 This facility has 100% more total deficiencies than a typical Arizona nursing home (24 vs. AZ avg 12).↑ 100% worse
Deficiencies per inspection Info Average deficiencies per inspection. 2.72.41 This facility has 12% more deficiencies per inspection than a typical Arizona nursing home (2.7 vs. AZ avg 2.41).↑ 12% worse
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 00.9 This facility has 100% fewer enforcement actions than a typical Arizona nursing home (0 vs. AZ avg 0.9).↓ 100% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all inspections conducted at this facility. 95 This facility has had 80% more total inspections than the Arizona average (9 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 80% more

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 46 This facility has 33% fewer total complaints than a typical Arizona nursing home (4 vs. AZ avg 6).↓ 33% better
Complaints per year Info Average complaints per year since 2023. 1.32 This facility has 35% fewer complaints per year than a typical Arizona nursing home (1.3 vs. AZ avg 2).↓ 35% better
Show Inspection Reports

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2023 · 3 years of data
Total health inspections 3

Arizona average 6.3

Last Health inspection on Aug 2025

Total health citations
10 Rank #11 / 61Health citations — State benchmarkedThis home is ranked 11th out of 61 homes we track in Arizona for health citations. Shows this facility's total health deficiency citations benchmarked to the Arizona State average, with a ranking across all 61 AZ facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Arizona average 23.2

Citations per inspection
3.33 Rank #25 / 61Citations per inspection — State benchmarkedThis home is ranked 25th out of 61 homes we track in Arizona for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Arizona mean across 61 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Arizona average 3.82

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

6 of 10 citations resulted from standard inspections; and 4 of 10 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical health citations
0
100% better than Arizona average

Arizona average: 0.1

Serious health citations
0
100% better than Arizona average

Arizona average: 0.6

0 critical citations Arizona average: 0.1
0 serious citations Arizona average: 0.6
10 moderate citations Arizona average: 22.3
0 minor citations Arizona average: 0.2
Citations history (last 3 years)
Administration moderate citation Aug 27, 2025
Corrected
Administration moderate citation Aug 27, 2025
Corrected
Nutrition moderate citation Aug 27, 2025
Corrected
Nutrition moderate citation Aug 27, 2024
Corrected

Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 58
Employees 17
Contractors 41
Staff to resident ratio 29.00 : 1
1510% more staff per resident than Arizona average
Arizona average ratio: 1.80 : 1 Arizona average ratio: 1.80 : 1See full Arizona ranking
Avg staff/day 10
Average shift 7.6 hours
11% worse than Arizona average
Arizona average: 8.5 hours Arizona average shift: 8.5 hoursSee full Arizona ranking
Total staff hours (quarter) 6,982

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 9 total: 5 full-time employees and 4 contractors. 9
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.6 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 9 total: 5 full-time employees and 4 contractors. 9
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.7 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 30 total: 5 full-time employees and 25 contractors. 30
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.6 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

19.9%

1,387 contractor hours this quarter

Certified Nursing Assistant: 25 Registered Nurse: 4 Licensed Practical Nurse: 4 Occupational Therapy Assistant: 1 Medical Director: 1 Speech Language Pathologist: 1 Physical Therapy Assistant: 1 Respiratory Therapy Technician: 1 Occupational Therapy Aide: 1 Qualified Social Worker: 1 Feeding Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant525302,88792100%9.6
Licensed Practical Nurse5491,5308693%8.7
Registered Nurse5491,1919098%9.6
Administrator1015046368%8
Nurse Practitioner1014806065%8
Physical Therapy Assistant0111386773%2.1
Speech Language Pathologist0111326672%2
Occupational Therapy Aide011332527%1.3
Respiratory Therapy Technician011322729%1.2
Qualified Social Worker011221820%1.2
Medical Director011181820%1
Feeding Assistant011111011%1.1
Occupational Therapy Assistant011533%1.7
30 Certified Nursing Assistant
% of Days 100%
9 Licensed Practical Nurse
% of Days 93%
9 Registered Nurse
% of Days 98%
1 Administrator
% of Days 68%
View All Staffing Data in Phoenix

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Short-stay resident measures
Above average Arizona avg: 4.2 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
9% better than Arizona average

Arizona average: 91.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Arizona average

Arizona average: 1.0%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
14% better than Arizona average

Arizona average: 87.3%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Arizona average

Arizona average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 41.7%
22% worse than Arizona average

Arizona average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 51.4%
In line with Arizona average

Arizona average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

17% of new residents, usually for short-term rehab.

Typical stay 15 days

Private pay

64% of new residents, often for short stays.

Typical stay 20 days

Medicaid

19% of new residents, often for long-term daily care.

Typical stay 5 - 6 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 2
Medicare
2
100% of residents
Programs & Services
CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Nonprofit
Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$1.9M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.8M
Nonprofit Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$1.9M Rank #58 / 58Net patient revenue — State benchmarkedThis home is ranked 58th out of 58 homes we track in Arizona. Shows this facility's net patient revenue compared to the Arizona average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.8M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$1.1M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #58 / 58Payroll costs — State benchmarkedThis home is ranked 58th out of 58 homes we track in Arizona. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Arizona average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$1.7M 88% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #5 / 58Payroll % of net patient revenue — State benchmarkedThis home is ranked 5th out of 58 homes we track in Arizona. Shows payroll as a percentage of net patient revenue versus the Arizona average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$2.0M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$3.7M
How we calculate these figures

This home is administered by Kerri Felix.

This home is owned by Christian Care Managment Inc

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 35173

Show certification details

Who this home usually serves

TYPE OF STAY

Primarily long-term care, limited rehab

Most residents stay long-term, while a smaller portion are admitted for short-term rehab.

Most new residents arrive under private pay (64% of admissions), and a typical private pay stay runs around 20 days.

Admissions
129 total

Coverage residents most often arrive under.

Medicare 17%
Private pay 64%
Medicaid 19%
Discharges
152 total

Coverage residents most often leave under.

Medicare 11%
Private pay 59%
Medicaid 31%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Living Spaces & Floor Plans for Christian Care Nursing Center

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Floor plan 2
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Floor plan 3
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Places of interest near Christian Care Nursing Center

Address 11812 N 19Th Ave, Phoenix, AZ 85029 — 2.32 miles to nearest hospital (HonorHealth John C. Lincoln Medical Center)

Calculate Travel Distance to Christian Care Nursing Center

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Compare Nursing Homes around Phoenix

Info below is compiled from CMS reports & the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Arizona average is: 64.5% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Acacia Health Center at Sagewood ★ ★ ★ ★ ★
NH
SNF
Phoenix (Desert Ridge West)
78
Facility 78
AZ AVG 54
Rank #165 / 521
96.2%
Facility 96.2%
AZ AVG 73.4%
Rank #6 / 57
+31%
5.66
Facility 5.66
AZ AVG 4.06
Rank #8 / 59
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ +50%+39%
$0
Facility $0
AZ AVG $31.7k
Rank #1 / 61
3
Facility 3
AZ AVG 23.2
Rank #1 / 61
3.0
Facility 3.0
AZ AVG 3.8
Rank #21 / 61
-75A+
15
Facility 15
AZ AVG 38
Rank #615 / 775
Lcs Desert Ridge LLC
$15.2MFiscal year ending 12/2023
Facility $15.2MFiscal year ending 12/2023
AZ AVG $15.3M
Rank #20 / 58
$20.0MFiscal year ending 12/2023
Facility $20.0MFiscal year ending 12/2023
AZ AVG $8.6M
Rank #4 / 58
131.9%Fiscal year ending 12/2023
Facility 131.9%Fiscal year ending 12/2023
AZ AVG 64.5%
Rank #2 / 58
35279
The Terraces of Phoenix ★ ★ ★ ★ ★
NH
AL
IL
MC
SNF
Phoenix (Camelback East Village)
64
Facility 64
AZ AVG 54
Rank #187 / 521
67.2%
Facility 67.2%
AZ AVG 73.4%
Rank #37 / 57
-8%
5.33
Facility 5.33
AZ AVG 4.06
Rank #9 / 59
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ +13%+31%
$0
Facility $0
AZ AVG $31.7k
Rank #1 / 61
13
Facility 13
AZ AVG 23.2
Rank #20 / 61
2.6
Facility 2.6
AZ AVG 3.8
Rank #17 / 61
-43-
62
Facility 62
AZ AVG 38
Rank #130 / 775
Humangood Arizona Inc
$26.5MFiscal year ending 12/2023
Facility $26.5MFiscal year ending 12/2023
AZ AVG $15.3M
Rank #7 / 58
$12.3MFiscal year ending 12/2023
Facility $12.3MFiscal year ending 12/2023
AZ AVG $8.6M
Rank #9 / 58
46.4%Fiscal year ending 12/2023
Facility 46.4%Fiscal year ending 12/2023
AZ AVG 64.5%
Rank #47 / 58
35003
Christian Care Nursing Center ★ ★ ★ ★ ☆
NH
SNF
Phoenix (North Mountain Village)
20
Facility 20
AZ AVG 54
Rank #231 / 521
45.0%
Facility 45.0%
AZ AVG 73.4%
Rank #51 / 57
-39%
7.97
Facility 7.97
AZ AVG 4.06
Rank #2 / 59
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ +55%+96%
$0
Facility $0
AZ AVG $31.7k
Rank #1 / 61
10
Facility 10
AZ AVG 23.2
Rank #11 / 61
3.3
Facility 3.3
AZ AVG 3.8
Rank #25 / 61
-9A+
50
Facility 50
AZ AVG 38
Rank #254 / 775
Christian Care Managment Inc
$1.9MFiscal year ending 12/2023
Facility $1.9MFiscal year ending 12/2023
AZ AVG $15.3M
Rank #58 / 58
$1.7MFiscal year ending 12/2023
Facility $1.7MFiscal year ending 12/2023
AZ AVG $8.6M
Rank #58 / 58
88%Fiscal year ending 12/2023
Facility 88%Fiscal year ending 12/2023
AZ AVG 64.5%
Rank #5 / 58
35173
The Palazzo ★ ★ ★ ★ ☆
NH
AL
MC
SNF
Phoenix (Leescroft)
66
Facility 66
AZ AVG 54
Rank #184 / 521
--
4.09
Facility 4.09
AZ AVG 4.06
Rank #22 / 59
 ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ -53%+1%
$0
Facility $0
AZ AVG $31.7k
Rank #1 / 61
30
Facility 30
AZ AVG 23.2
Rank #44 / 61
10.0
Facility 10.0
AZ AVG 3.8
Rank #60 / 61
-69-
68
Facility 68
AZ AVG 38
Rank #66 / 775
Lifehouse Investors V LLC
$4.9MFiscal year ending 12/2023
Facility $4.9MFiscal year ending 12/2023
AZ AVG $15.3M
Rank #55 / 58
$3.8MFiscal year ending 12/2023
Facility $3.8MFiscal year ending 12/2023
AZ AVG $8.6M
Rank #54 / 58
78.2%Fiscal year ending 12/2023
Facility 78.2%Fiscal year ending 12/2023
AZ AVG 64.5%
Rank #7 / 58
35116
Desert Terrace Healthcare Center ★ ★ ★ ☆ ☆
NH
MC
SNF
Phoenix (Encanto Village)
108
Facility 108
AZ AVG 54
Rank #116 / 521
82.4%
Facility 82.4%
AZ AVG 73.4%
Rank #25 / 57
+12%
3.63
Facility 3.63
AZ AVG 4.06
Rank #38 / 59
 ★ ★ ☆ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ -22%-11%
$1.3k
Facility $1.3k
AZ AVG $31.7k
Rank #45 / 61
24
Facility 24
AZ AVG 23.2
Rank #34 / 61
3.4
Facility 3.4
AZ AVG 3.8
Rank #29 / 61
-89B-
67
Facility 67
AZ AVG 38
Rank #75 / 775
Bandera Healthcare LLC
$11.5MFiscal year ending 12/2023
Facility $11.5MFiscal year ending 12/2023
AZ AVG $15.3M
Rank #37 / 58
$6.0MFiscal year ending 12/2023
Facility $6.0MFiscal year ending 12/2023
AZ AVG $8.6M
Rank #41 / 58
52.3%Fiscal year ending 12/2023
Facility 52.3%Fiscal year ending 12/2023
AZ AVG 64.5%
Rank #36 / 58
35014
Nursing Home Explorer

Financial Assistance for
Nursing Home in Arizona

Christian Care Nursing Center is located in Phoenix, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age —
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about Christian Care Nursing Center

What neighborhood is Christian Care Nursing Center in?

Christian Care Nursing Center is in the North Mountain Village neighborhood of Phoenix.

Is Christian Care Nursing Center in a walkable area?

Christian Care Nursing Center has a walk score of 50. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Christian Care Nursing Center?

According to AZ state health department records, Christian Care Nursing Center's license number is NCI-332.

When does Christian Care Nursing Center's license expire?

According to AZ state health department records, Christian Care Nursing Center's license expires on December 31, 2026.

What is the occupancy rate at Christian Care Nursing Center?

Christian Care Nursing Center's occupancy is 45%.

How long has Christian Care Nursing Center been in business?

Christian Care Nursing Center has been operating for approximately 50 years, based on available licensing and registration records.

Are pets allowed at Christian Care Nursing Center?

No, Christian Care Nursing Center has a no-pet policy.

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