Christian Care Nursing Center
Nursing Home, Assisted Living & Memory Care · Phoenix, AZ
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Christian Care Nursing Center

Nursing Home, Assisted Living & Memory Care · Phoenix, AZ
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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Christian Care Nursing Center accepts Medicare, Medicaid, and private pay.

Overview of Christian Care Nursing Center

Christian Care Nursing Center is a member of the not-for-profit Fellowship Square organization. Christian Care maintains a level of elegance and professionalism for its residents, promoting a mutual level of respect and trust.  The skilled nursing home provides rehabilitation and long-term care service which enables residents to maximize their experience– leading up to an active, supportive, and stimulating lifestyle.



Christian Care ensures that residents can reach their holistic wellness through the continuum of care services. Their service and attention are centered on convenience and individuality– offering a list of stimulating activities and programs like arts and crafts, film viewings, and religious activities. They also provide other healthcare programs such as occupational, speech, and physical therapy; as well as post-surgical and post-hospital care for its residents.

(602) 833-4177

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 15.9% Above AZ avg.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 43.4% Above AZ avg.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 56.7% Below AZ avg.

Capacity and availability

Avg. Length of Stay
42 days

Who this home usually serves

TYPE OF STAY

Primarily long-term care, limited rehab

Most residents stay long-term, while a smaller portion are admitted for short-term rehab.

Breakdown by payment type

Medicare

17% of new residents, usually for short-term rehab.

Typical stay 15 days

Private pay

64% of new residents, often for short stays.

Typical stay 20 days

Medicaid

19% of new residents, often for long-term daily care.

Typical stay 5 - 6 months

Finances and operations

Voluntary non-profit community
Operated by a church.
Home revenue
$3.0M
Operating deficit
-$665.4K
Voluntary non-profit community Operated by a church.
Home revenue
$3.0M Rank #60 / 60Revenue — state benchmarkedThis home is ranked 60th out of 60 homes in Arizona.Shows this facility's annual revenue compared to the Arizona SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Operating deficit
-$665.4K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #60 / 60Payroll — state benchmarkedThis home is ranked 60th out of 60 homes in Arizona.Shows total annual staff payroll benchmarked to the Arizona average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$1.7M
55.8% of revenue Rank #8 / 60Payroll % — state benchmarkedThis home is ranked 8th out of 60 homes in Arizona.Shows payroll as a percentage of revenue versus the Arizona average. Well-run SNFs often land around 55–65%. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$2.0M
Total costs $3.7M
Bed community size
20-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Walk Score
Walk Score: 50 / 100 Rank #25 / 59Walk Score — state benchmarkedThis home is ranked 25th out of 59 homes in Arizona.Shows how walkable this facility's neighborhood is compared to the average Walk Score across Arizona SNFs. Higher scores benefit residents, families, and staff.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
45%
Rank #52 / 61Occupancy rate — state benchmarkedThis home is ranked 52nd out of 61 homes in Arizona.Shows this facility's occupancy rate versus the Arizona average, with its statewide rank out of 61. Higher occupancy signals strong local demand and financial stability.
Lower than the Arizona average: 72.7%
Occupied beds
9 / 20
Average residents per home in Arizona 84 per day

License Details

Facility TypeNursing Care Institution
StatusActive
ExpirationDecember 31, 2025
License NumberNCI-332
CMS Certification Number35173
QualificationHealth Care

Ownership & Operating Entity

Christian Care Nursing Center is legally operated by Christian Care Nursing Center, and administrated by Kerri Felix.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Barbara Carr, President

Types of Care at Christian Care Nursing Center

Assisted Living Nursing Home Memory Care

Contact Christian Care Nursing Center

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Quality Rating
B Above average

Based on state quality rating data.

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Since 2023 · 3 years of data 29 deficiencies 4 complaints 7 inspections

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Arizona state average
Overall vs. AZ average 4 Worse Metrics worse than Arizona average:
• Total deficiencies (222% above)
• Deficiencies per year (223% above)
• Deficiencies per inspection (128% above)
• Total inspections (40% above)
2 Better Metrics better than Arizona average:
• Total complaints (33% below)
• Complaints per year (35% below)
Latest Inspection July 21, 2025 Complaint No deficiencies

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

MetricThis FacilityAZ Averagevs. AZ Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 299 This facility has 222% more total deficiencies than a typical Arizona nursing home (29 vs. AZ avg 9).↑ 222% worse
Deficiencies per year Info Average deficiencies per year since 2023. 9.73 This facility has 223% more deficiencies per year than a typical Arizona nursing home (9.7 vs. AZ avg 3).↑ 223% worse
Deficiencies per inspection Info Average deficiencies per inspection. 4.11.8 This facility has 128% more deficiencies per inspection than a typical Arizona nursing home (4.1 vs. AZ avg 1.8).↑ 128% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

MetricThis FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 75 This facility has 40% more total inspections than a typical Arizona nursing home (7 vs. AZ avg 5).↑ 40% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

MetricThis FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 46 This facility has 33% fewer total complaints than a typical Arizona nursing home (4 vs. AZ avg 6).↓ 33% better
Complaints per year Info Average complaints per year since 2023. 1.32 This facility has 35% fewer complaints per year than a typical Arizona nursing home (1.3 vs. AZ avg 2).↓ 35% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Christian Care Nursing Center’s inspection record is mixed, with repeated deficiencies in food safety, medication management, and documentation from July 2023 through August 27, 2025. The most recent inspection on August 27, 2025, cited three deficiencies for expired food, flawed arbitration agreements, and inaccurate staffing data reporting. Prior inspections flagged unsafe environments, missing narcotic documentation, and expired food items, though complaint investigations between April and July 2025 found no deficiencies.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Health Inspection History

Inspections
Total health inspections 3

Arizona average 6.3


Last Health inspection on Aug 2025

Total health citations
10 Rank #12 / 60Health citations — state benchmarkedThis home is ranked 12th out of 60 homes in Arizona.Shows this facility's total health deficiency citations benchmarked to the Arizona state average, with a ranking across all 60 AZ SNFs. Lower citation counts earn a better rank.

Arizona average 23.2

Citations per inspection
3.33 Rank #27 / 60Citations per inspection — state benchmarkedThis home is ranked 27th out of 60 homes in Arizona.Shows average deficiency citations per CMS inspection for this facility versus the Arizona mean across 60 SNFs with citation data. Lower is better.

Arizona average 3.82


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

6 of 10 citations resulted from standard inspections; and 4 of 10 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info
0
100% better than Arizona average

Arizona average: 0.1


Serious Health citations More info 0
100% better than Arizona average

Arizona average: 0.6

0 critical citations More info Arizona average: 0.1

0 serious citations More info Arizona average: 0.6

10 moderate citations More info Arizona average: 22.3

0 minor citations More info Arizona average: 0.2
Citations history (last 3 years)
Administration moderate citation Info Issues related to how the facility is managed, including policies, procedures, and compliance with regulations. Aug 27, 2025
Corrected

Administration moderate citation Info Issues related to how the facility is managed, including policies, procedures, and compliance with regulations. Aug 27, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Aug 27, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Aug 27, 2024
Corrected

Living Spaces & Floor Plans for Christian Care Nursing Center

Christian Care Nursing Center Floor Plan Al
Christian Care Nursing Center Floorplan Mc
Christian Care Nursing Center Floorplan Nh

Financial Assistance for
Nursing Home in Arizona

Christian Care Nursing Center is located in Phoenix, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Places of interest near Christian Care Nursing Center

Address 13.5 miles from city center Info Estimated distance in miles from Phoenix's city center to Christian Care Nursing Center's address, calculated via Google Maps. — 2.32 miles to nearest hospital (HonorHealth John C. Lincoln Medical Center)

Calculate Travel Distance to Christian Care Nursing Center

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Address

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 2
Medicare
2
100% of residents
Programs & Services
CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Short-stay resident measures
Average Arizona avg: 4.2 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
9% better than Arizona average

Arizona average: 91.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Arizona average

Arizona average: 1.0%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
14% better than Arizona average

Arizona average: 87.3%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Arizona average

Arizona average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 41.7%
22% worse than Arizona average

Arizona average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 51.4%
In line with Arizona average

Arizona average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Compare Nursing Home around Phoenix

The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

5 facilities compared · CMS & AZ Dept. of Health data · Updated May 2026

Filter by care type
Acacia Health Center at Sagewood
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Phoenix (Desert Ridge West)156 85.3% +17%5.51 +87%+36%033.0-73A+ 15 Lcs Desert Ridge LLC$63.2M$17.6M27.8%35279
Christian Care Nursing Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Phoenix (North Mountain Village)20 25.5% -65%- - --0103.3-4A+ 50 Christian Care Managment Inc$3.0M$1.3M44.2%35173
Beatitudes Campus
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Phoenix (Beatitudes Campus)72 80.1% +10%4.52 -40%+11%0266.5-50- 66 Camille Clevenger$36.9M$13.8M37.3%35176
MD Home Health -
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Phoenix (Camelback East Village)---------0----- 53 Bowie Investment Group Inc---37132
Bliss Hospice LLC -
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Phoenix (Deer Valley)---------0----- 39 Bliss Hospice LLC---31731

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Frequently Asked Questions about Christian Care Nursing Center

What neighborhood is Christian Care Nursing Center in?

Christian Care Nursing Center is in the North Mountain Village neighborhood of Phoenix.

Is Christian Care Nursing Center in a walkable area?

Christian Care Nursing Center has a walk score of 50. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Christian Care Nursing Center?

According to AZ state health department records, Christian Care Nursing Center's license number is NCI-332.

When does Christian Care Nursing Center's license expire?

According to AZ state health department records, Christian Care Nursing Center's license expires on December 31, 2025.

What is the occupancy rate at Christian Care Nursing Center?

Christian Care Nursing Center's occupancy is 45%.

Who is the administrator of Christian Care Nursing Center?

Kerri Felix is the administrator of Christian Care Nursing Center.

How many beds does Christian Care Nursing Center have?

Christian Care Nursing Center has 20 beds.

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