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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Conway Healthcare and Rehabilitation Center serves the elders in the community of Conway, Arkansas, and surrounding areas with a warm and caring environment. The center offers personalized care plans, 24/7 care, on-site therapy services, and transport to appointments. It is dedicated to enhancing the lives of elders who call Conway Healthcare home.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 151st out of 182 homes in Arkansas. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 25m per day | ▲ 4% State avg: 24m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 40m per day | ▼ 30% State avg: 57m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 52m per day | ▲ 5% State avg: 2h 44m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 18m per day | ▼ 5% State avg: 3h 29m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 50% State avg: 2m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 16m per day | ■ Avg State avg: 16m per day · National avg: 29m per day |
Lower than the Arkansas average: 71.3%Conway Healthcare and Rehabilitation Center is legally operated by Faulkner SNF Operations, LLC, and administrated by Kathern Fisher.
In Arkansas, the Department of Human Services, Office of Long Term Care is authorized to conduct unannounced inspections and issue official quality of care reports for all senior living providers.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arkansas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | AR Average | vs. AR Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 49 | 21 | This facility has 133% more total deficiencies than a typical Arkansas nursing home (49 vs. AR avg 21).↑ 133% worse |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 16.3 | 7 | This facility has 133% more deficiencies per year than a typical Arkansas nursing home (16.3 vs. AR avg 7).↑ 133% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mixed, showing ongoing issues with resident safety, discharge procedures, medication errors, and hygiene despite some corrective actions. The most recent inspection on August 21, 2025, cited six deficiencies including improper discharge of a resident during an active appeal, medication errors causing hospitalization, and infection control lapses. Earlier inspections found immediate jeopardy for resident-to-resident abuse in May 2024, which was later removed after intervention, but multiple care and safety deficiencies have persisted over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsArkansas average 4.2
Last Health inspection on Aug 2025
Arkansas average 21.8
Arkansas average 5.32
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
18 of 23 citations resulted from standard inspections; 2 of 23 resulted from complaint investigations; and 3 of 23 came from combined inspections (standard and complaint).
150% worse than Arkansas averageArkansas average: 0.4
100% better than Arkansas averageArkansas average: 0.2
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
0% compared with Arkansas average
5% worse than Arkansas average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.2 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1,449 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 56 | 0 | 56 | 16,518 | 92 | 100% | 7.6 |
| Licensed Practical Nurse | 17 | 0 | 17 | 3,775 | 92 | 100% | 8.4 |
| Medication Aide/Technician | 6 | 0 | 6 | 1,931 | 91 | 99% | 11.1 |
| RN Director of Nursing | 3 | 0 | 3 | 1,447 | 67 | 73% | 8.2 |
| Clinical Nurse Specialist | 3 | 3 | 6 | 982 | 88 | 96% | 7.5 |
| Registered Nurse | 6 | 0 | 6 | 791 | 83 | 90% | 6.2 |
| Nurse Practitioner | 3 | 0 | 3 | 559 | 66 | 72% | 6.9 |
| Dietitian | 2 | 0 | 2 | 516 | 62 | 67% | 8.3 |
| Mental Health Service Worker | 2 | 0 | 2 | 504 | 58 | 63% | 8.7 |
| Administrator | 2 | 0 | 2 | 480 | 60 | 65% | 8 |
| Physical Therapy Assistant | 0 | 3 | 3 | 410 | 57 | 62% | 7.2 |
| Qualified Social Worker | 0 | 3 | 3 | 210 | 51 | 55% | 4.1 |
| Speech Language Pathologist | 0 | 1 | 1 | 188 | 45 | 49% | 4.2 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 97 | 31 | 34% | 2.9 |
| Physical Therapy Aide | 0 | 3 | 3 | 62 | 15 | 16% | 4.1 |
| Medical Director | 0 | 1 | 1 | 18 | 18 | 20% | 1 |
| Occupational Therapy Aide | 0 | 1 | 1 | 15 | 3 | 3% | 4.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 12 | 3 | 3% | 4 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
In line with Arkansas averageArkansas average: $26K
32% fewer fines than Arkansas averageArkansas average: 1.5
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Arkansas averageArkansas average: 0.2
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
May 6, 2024 · $25K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 6, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.5
24% worse than Arkansas averageArkansas average: 7.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.1
6% worse than Arkansas averageArkansas average: 13.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
12.1%
5% worse than Arkansas averageArkansas average: 11.5%
Percent of long-stay residents whose ability to move independently worsened
13.2%
In line with Arkansas averageArkansas average: 13.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.0%
12% worse than Arkansas averageArkansas average: 15.1%
Percent of long-stay residents experiencing one or more falls with major injury
4.1%
5% worse than Arkansas averageArkansas average: 3.9%
Percent of long-stay high risk residents with pressure ulcers
8.0%
69% worse than Arkansas averageArkansas average: 4.7%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Arkansas averageArkansas average: 1.3%
Percent of long-stay residents who lose too much weight
10.1%
101% worse than Arkansas averageArkansas average: 5.0%
Percent of long-stay residents who have depressive symptoms
2.0%
32% worse than Arkansas averageArkansas average: 1.5%
Percent of long-stay residents who received an antipsychotic medication
6.1%
42% better than Arkansas averageArkansas average: 10.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
91.0%
In line with Arkansas averageArkansas average: 94.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.7%
In line with Arkansas averageArkansas average: 96.2%
Number of hospitalizations per 1,000 long-stay resident days.
1.20
39% better than Arkansas averageArkansas average: 1.97
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.44
34% better than Arkansas averageArkansas average: 2.18
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
52.5%
35% worse than Arkansas averageArkansas average: 80.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Arkansas averageArkansas average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
51.4%
34% worse than Arkansas averageArkansas average: 77.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.4%
27% better than Arkansas averageArkansas average: 25.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.3%
40% better than Arkansas averageArkansas average: 13.8%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Arkansas averageArkansas average: 0.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
25% of new residents, usually for short-term rehab.
63% of new residents, often for short stays.
12% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
73Part of a Continuing Care Retirement Community offering multiple care levels
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Conway Healthcare and Rehabilitation Center based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #105 / 181Payroll — State benchmarkedThis home is ranked 105th out of 181 homes in Arkansas. Shows total annual staff payroll benchmarked to the Arkansas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
3.6 miles from city center
Estimated distance in miles from Conway's city center to Conway Healthcare and Rehabilitation Center's address, calculated via Google Maps.
Add your location
Conway Healthcare and Rehabilitation Center is located in Conway, Arkansas.
Here are the financial assistance programs available to residents in Arkansas.
The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
| Superior Health and Rehab, LLC |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Conway | 118 | 85.4% | +20% | 3.99 | -17% | -15% | $0 | 10 | 3.3 | - | 106 | - | 2 | Vickey Lynn Kirkemier | $18.4M | $6.1M | 32.9% | 45467 | ||||
| Heritage Living Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Conway | 140 | 93.7% | +31% | 3.54 | -34% | -24% | $0 | 22 | 4.4 | - | 132 | A+ | 2 | John Dickson | $20.4M | $7.2M | 35% | 45308 | ||||
| Salem Place Nursing and Rehabilitation Center, Inc. |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Conway | 103 | 77.6% | +9% | 6.11 | -41% | +31% | $0 | 33 | 8.3 | - | 85 | - | 2 | Sheri Hollingsworth | $12.6M | $5.0M | 39.8% | 45183 | ||||
| Conway Healthcare and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Conway | 105 | 65.8% | -8% | 4.13 | -8% | -12% | $25.5k | 23 | 4.6 | 1 | 69 | - | 2 | Melissa Poore | $8.3M | $4.0M | 48.2% | 45245 |
The legal owner and operator of Conway Healthcare and Rehabilitation Center is Faulkner SNF Operations, LLC.
Conway Healthcare and Rehabilitation Center has a walk score of 2. Car-dependent. Most errands require a car, with limited nearby walkable options.
Conway Healthcare and Rehabilitation Center's occupancy is 63%.
Kathern Fisher is the administrator of Conway Healthcare and Rehabilitation Center.
Conway Healthcare and Rehabilitation Center has 105 beds.
Yes — there are 4 photos of Conway Healthcare and Rehabilitation Center in the photo gallery on this page.
Conway Healthcare and Rehabilitation Center is located at 2603 Dave Ward Drive.
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