3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Courtland Manor is a dedicated memory care community in Dover, DE, that offers specialized care for those with memory loss. The community’s nurturing and home-like environment ensures older adults’ comfort and safety. With 24-hour care, household services, and nutritious meals, residents experience worry-free living. Through personalized care plans, the community strives to meet residents’ unique needs and preferences.
Light exercises, social events, and memory-enhancing activities ensure residents can stay active and gain meaningful experiences. Residents can also rest comfortably, as spacious rooms and accessible amenities are available. With its peaceful setting in the serene residential area of Dover, the community guarantees a stress-free retirement. As one of the trusted choices for senior living in Delaware, this memory care community ensures older adults can thrive in their later years.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 10th out of 38 homes in Delaware for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
|
50m per day | ▼ 20% State avg: 1h 2m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
|
1h 7m per day | ▲ 10% State avg: 1h 1m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
|
2h 19m per day | ▼ 6% State avg: 2h 28m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
|
4h 1m per day | ■ Avg State avg: 4h 2m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
|
0m per day | ▼ 100% State avg: 9m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
|
35m per day | ▼ 18% State avg: 43m per day · National avg: 29m per day |
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
9% fewer staff per resident than Delaware average
0% compared with Delaware average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 11 RN Staff are full-time employees. No contractors work on this role.
11
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.7 hours
Assists with medical care and medications.
All 28 LPN Staff are full-time employees. No contractors work on this role.
28
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Helps with daily care and mobility.
All 48 CNA Staff are full-time employees. No contractors work on this role.
48
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 48 | 0 | 48 | 14,742 | 92 | 100% | 7.5 |
| Licensed Practical Nurse | 28 | 0 | 28 | 6,818 | 92 | 100% | 7.6 |
| Clinical Nurse Specialist | 15 | 0 | 15 | 3,283 | 92 | 100% | 8.2 |
| Registered Nurse | 11 | 0 | 11 | 1,529 | 88 | 96% | 6.7 |
| Dietitian | 4 | 0 | 4 | 1,101 | 79 | 86% | 6.1 |
| Other Dietary Services Staff | 3 | 0 | 3 | 674 | 76 | 83% | 5.6 |
| Mental Health Service Worker | 1 | 0 | 1 | 528 | 70 | 76% | 7.5 |
| Administrator | 1 | 0 | 1 | 486 | 61 | 66% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 429 | 57 | 62% | 7.5 |
| RN Director of Nursing | 1 | 0 | 1 | 260 | 76 | 83% | 3.4 |
| Occupational Therapist | 1 | 0 | 1 | 80 | 10 | 11% | 8 |
Includes penalties issued in 2024-2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
80% lower than Delaware average
Delaware average: $98K
7% more fines than Delaware average
Delaware average: 1.9
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Delaware average
Delaware average: 0.2
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Apr 11, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 2, 2024
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.0
27% better than Delaware average
Delaware average: 9.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.7
12% better than Delaware average
Delaware average: 19.0
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
15.6%
In line with Delaware average
Delaware average: 15.4%
Percent of long-stay residents whose ability to move independently worsened
11.3%
43% better than Delaware average
Delaware average: 19.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.1%
5% worse than Delaware average
Delaware average: 22.1%
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
18% better than Delaware average
Delaware average: 3.0%
Percent of long-stay high risk residents with pressure ulcers
2.9%
34% better than Delaware average
Delaware average: 4.4%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Delaware average
Delaware average: 2.1%
Percent of long-stay residents who lose too much weight
2.6%
54% better than Delaware average
Delaware average: 5.8%
Percent of long-stay residents who have depressive symptoms
4.0%
34% better than Delaware average
Delaware average: 6.0%
Percent of long-stay residents who received an antipsychotic medication
20.9%
90% worse than Delaware average
Delaware average: 11.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
In line with Delaware average
Delaware average: 95.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Delaware average
Delaware average: 97.4%
Number of hospitalizations per 1,000 long-stay resident days.
1.00
45% better than Delaware average
Delaware average: 1.83
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.40
In line with Delaware average
Delaware average: 1.37
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.1%
15% better than Delaware average
Delaware average: 82.1%
Percent of short-stay residents who newly received an antipsychotic medication
1.7%
85% worse than Delaware average
Delaware average: 0.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.0%
18% better than Delaware average
Delaware average: 83.1%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.1%
17% worse than Delaware average
Delaware average: 21.5%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.4%
7% better than Delaware average
Delaware average: 11.2%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Delaware average
Delaware average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
57.9%
8% better than Delaware average
Delaware average: 53.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
77
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Two-story
Transportation Services
Fitness and Recreation
1.4 miles from city center
Estimated distance in miles from Dover's city center to Courtland Manor's address, calculated via Google Maps.
— 0.4 miles to nearest hospital (Dover VA Clinic)
Add your location
The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.
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| The Center at Eden Hill |
NH
|
Dover |
80
Facility
80
DE AVG
102
Rank
#52 / 73
|
90.0%
Facility
90.0%
DE AVG
80.7%
Rank
#15 / 44
| +12% |
4.54
Facility
4.54
DE AVG
4.66
Rank
#14 / 38
| +16% | -2% |
$0
Facility
$0
DE AVG
$96.1k
Rank
#1 / 39
|
21
Facility
21
DE AVG
38.9
Rank
#7 / 39
|
5.3
Facility
5.3
DE AVG
8.7
Rank
#7 / 39
| - | 69 | - |
48
Facility
48
DE AVG
40
Rank
#38 / 110
| - |
$16.0M
Facility
$16.0M
DE AVG
$19.5M
Rank
#8 / 35
|
$6.5M
Facility
$6.5M
DE AVG
$6.3M
Rank
#22 / 35
|
40.9%
Facility
40.9%
DE AVG
35.2%
Rank
#32 / 35
| 85057 | ||||
| Westminster Village Assisted Living |
NH
AL
HC
IL
MC
RC
|
Dover (The Hamlet) |
99
Facility
99
DE AVG
102
Rank
#39 / 73
|
85.2%
Facility
85.2%
DE AVG
80.7%
Rank
#24 / 44
| +6% |
4.33
Facility
4.33
DE AVG
4.66
Rank
#15 / 38
| +37% | -7% |
$38.5k
Facility
$38.5k
DE AVG
$96.1k
Rank
#15 / 39
|
28
Facility
28
DE AVG
38.9
Rank
#13 / 39
|
5.6
Facility
5.6
DE AVG
8.7
Rank
#9 / 39
| 3 | 55 | - |
35
Facility
35
DE AVG
40
Rank
#61 / 110
| Phi |
$19.4M
Facility
$19.4M
DE AVG
$19.5M
Rank
#12 / 35
|
$8.2M
Facility
$8.2M
DE AVG
$6.3M
Rank
#17 / 35
|
42.3%
Facility
42.3%
DE AVG
35.2%
Rank
#23 / 35
| 85032 | ||||
| Complete Care at Silver Lake |
NH
HC
NC
PC
RC
|
Dover |
120
Facility
120
DE AVG
102
Rank
#25 / 73
|
96.7%
Facility
96.7%
DE AVG
80.7%
Rank
#2 / 44
| +20% |
4.26
Facility
4.26
DE AVG
4.66
Rank
#15 / 38
| +3% | -9% |
$47.5k
Facility
$47.5k
DE AVG
$96.1k
Rank
#27 / 39
|
30
Facility
30
DE AVG
38.9
Rank
#15 / 39
|
10.0
Facility
10.0
DE AVG
8.7
Rank
#24 / 39
| 2 | 114 | - |
7
Facility
7
DE AVG
40
Rank
#97 / 110
| - |
$15.6M
Facility
$15.6M
DE AVG
$19.5M
Rank
#21 / 35
|
$5.7M
Facility
$5.7M
DE AVG
$6.3M
Rank
#23 / 35
|
36.7%
Facility
36.7%
DE AVG
35.2%
Rank
#18 / 35
| 85027 | ||||
| Cadia Healthcare Capitol Healthcare |
NH
HC
MC
PC
RC
|
Dover (Zurkow Development) |
120
Facility
120
DE AVG
102
Rank
#25 / 73
|
84.2%
Facility
84.2%
DE AVG
80.7%
Rank
#25 / 44
| +4% |
4.24
Facility
4.24
DE AVG
4.66
Rank
#20 / 38
| -47% | -9% |
$8.0k
Facility
$8.0k
DE AVG
$96.1k
Rank
#12 / 39
|
36
Facility
36
DE AVG
38.9
Rank
#17 / 39
|
9.0
Facility
9.0
DE AVG
8.7
Rank
#20 / 39
| 1 | 104 | - |
32
Facility
32
DE AVG
40
Rank
#68 / 110
| Eric Schafer |
$14.6M
Facility
$14.6M
DE AVG
$19.5M
Rank
#14 / 35
|
$7.4M
Facility
$7.4M
DE AVG
$6.3M
Rank
#28 / 35
|
50.8%
Facility
50.8%
DE AVG
35.2%
Rank
#30 / 35
| 85048 | ||||
| Courtland Manor |
NH
AL
MC
|
Dover |
85
Facility
85
DE AVG
102
Rank
#49 / 73
|
81.7%
Facility
81.7%
DE AVG
80.7%
Rank
#29 / 44
| +1% |
4.60
Facility
4.60
DE AVG
4.66
Rank
#10 / 38
| -24% | -1% |
$42.9k
Facility
$42.9k
DE AVG
$96.1k
Rank
#21 / 39
|
38
Facility
38
DE AVG
38.9
Rank
#19 / 39
|
7.6
Facility
7.6
DE AVG
8.7
Rank
#16 / 39
| 1 | 69 | - |
54
Facility
54
DE AVG
40
Rank
#29 / 110
| Daniel Schurman | - | - | - | 85019 |
Courtland Manor is located in Dover, Delaware.
Here are the financial assistance programs available to residents in Delaware.
Courtland Manor has a walk score of 54. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Courtland Manor's occupancy is 81.7%.
Yes — there are 4 photos of Courtland Manor in the photo gallery on this page.
(302) 674-0566 will put you in contact with the team at Courtland Manor.
Yes — Courtland Manor is a CMS-certified provider of Medicare and Medicaid.
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