Courtland Manor

Memory Care & Nursing Home · Dover, DE
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Courtland Manor
Memory Care & Nursing Home · Dover, DE
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Overview of Courtland Manor

Courtland Manor is a dedicated memory care community in Dover, DE, that offers specialized care for those with memory loss. The community’s nurturing and home-like environment ensures older adults’ comfort and safety. With 24-hour care, household services, and nutritious meals, residents experience worry-free living. Through personalized care plans, the community strives to meet residents’ unique needs and preferences.

Light exercises, social events, and memory-enhancing activities ensure residents can stay active and gain meaningful experiences. Residents can also rest comfortably, as spacious rooms and accessible amenities are available. With its peaceful setting in the serene residential area of Dover, the community guarantees a stress-free retirement. As one of the trusted choices for senior living in Delaware, this memory care community ensures older adults can thrive in their later years.

(914) 734-1000

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 39.0% Below DE avg.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 27.7% Below DE avg.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
At DE avg.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
At DE avg.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Delaware state averages

Total nursing care / resident Info This home is ranked 11th out of 35 homes in Delaware.

Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 36m per day
Rank #11 / 35Nurse hours — state benchmarkedThis home is ranked 11th out of 35 homes in Delaware.Shows adjusted nurse hours per resident per day benchmarked to the Delaware average, with a ranking across 35 Delaware SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
This facility Delaware avg (4h 39m per day)
vs Delaware avg
-1%

5 of 6 metrics below state avg

Staff typeHours / dayvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 45m per day ▼ 27% State avg: 1h 2m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 1h 1m per day ■ Avg State avg: 1h 1m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 5m per day ▼ 16% State avg: 2h 28m per day · National avg: 2h 21m per day
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 48m per day ▼ 6% State avg: 4h 2m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 2m per day ▼ 78% State avg: 9m per day · National avg: 4m per day
RN (Weekend) Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 33m per day ▼ 23% State avg: 43m per day · National avg: 29m per day

Capacity and availability

This home usually has availability

Occupancy lower than 85% suggests more openings may be available.

Higher occupancy than the Delaware average: 80.7%
Occupancy rate 81.7% Rank #22 / 34Occupancy rate — state benchmarkedThis home is ranked 22nd out of 34 homes in Delaware.Shows this facility's occupancy rate versus the Delaware average, with its statewide rank out of 34. Higher occupancy signals strong local demand and financial stability.
Occupancy rate
81.7% Rank #22 / 34Occupancy rate — state benchmarkedThis home is ranked 22nd out of 34 homes in Delaware.Shows this facility's occupancy rate versus the Delaware average, with its statewide rank out of 34. Higher occupancy signals strong local demand and financial stability.
Walk Score
Walk Score: 54 / 100 Rank #2 / 25Walk Score — state benchmarkedThis home is ranked 2nd out of 25 homes in Delaware.Shows how walkable this facility's neighborhood is compared to the average Walk Score across Delaware SNFs. Higher scores benefit residents, families, and staff.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private Rooms / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Courtland Manor

Memory Care Nursing Home

Contact Courtland Manor

Health Inspection History

Inspections
Total health inspections 5

Delaware average 4.4


Last Health inspection on Feb 2025

Total health citations
38 Rank #18 / 35Health citations — state benchmarkedThis home is ranked 18th out of 35 homes in Delaware.Shows this facility's total health deficiency citations benchmarked to the Delaware state average, with a ranking across all 35 DE SNFs. Lower citation counts earn a better rank.

Delaware average 38.9

Citations per inspection
7.6 Rank #16 / 35Citations per inspection — state benchmarkedThis home is ranked 16th out of 35 homes in Delaware.Shows average deficiency citations per CMS inspection for this facility versus the Delaware mean across 35 SNFs with citation data. Lower is better.

Delaware average 8.72


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

30 of 38 citations resulted from standard inspections; 6 of 38 resulted from complaint investigations; and 2 of 38 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)
Critical Health citations More info
0
100% better than Delaware average

Delaware average: 0.9


Serious Health citations More info 1
17% better than Delaware average

Delaware average: 1.2

0 critical citations More info Delaware average: 0.9

1 serious citation More info Delaware average: 1.2

36 moderate citations More info Delaware average: 35.7

1 minor citation More info Delaware average: 1
Citations history (last 4 years)
Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Feb 19, 2025
Corrected

Pharmacy minor citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Feb 19, 2025
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Feb 19, 2025
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Feb 19, 2025
Corrected

Financial Assistance for
Memory Care in Delaware

Courtland Manor is located in Dover, Delaware.
Here are the financial assistance programs available to residents in Delaware.

Get Financial aid guidance

Elderly and Disabled Waiver

Delaware Medicaid E&D Waiver

Age 65+ or disabled
General Delaware resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
DE

Small state, faster processing in some areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home modifications

Delaware Caregiver Support Program

DE Caregiver Support (NFCSP)

Age Caregiver of someone 60+
General Delaware resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
DE

Limited slots; rural focus.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

Delaware Medicaid PACE

Age 55+
General Delaware resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
DE

Limited to specific areas (e.g., New Castle County); few providers.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Medicare Savings Program (MSP)

Delaware Medicare Savings Program

Age 65+ or disabled
General Delaware resident, enrolled in Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.
Asset Limits $9,430 (individual), $14,130 (couple).
DE

Three tiers; broader limits than some states.

Benefits
Covers Medicare Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20% of services)

Senior Community Service Employment Program (SCSEP)

Delaware SCSEP (federally funded, state-administered)

Age 55+
General unemployed, low-income, Delaware resident.
Income Limits (2025) ~$1,983/month 125% FPL, individual
Asset Limits Not specified; income-focused.
DE

Priority for veterans, rural residents; ~400 slots/year.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

Places of interest near Courtland Manor

Address 1.4 miles from city center Info Estimated distance in miles from Dover's city center to Courtland Manor's address, calculated via Google Maps. — 0.39 miles to nearest hospital (Bayhealth Diabetes Wellness Center)

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 121
Employees 102
Contractors 19
Staff to resident ratio 1.57:1
0% compared with Delaware average

Delaware average ratio: 1.61:1

Avg staff/day 48
Average shift 7.2 hours
5% worse than Delaware average

Delaware average: 7.6 hours

Total staff hours (quarter) 31,387
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 6
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 6.3 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 21
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 53
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.1 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

4.9%

1,538 contractor hours this quarter

Physical Therapy Assistant: 5 Qualified Social Worker: 5 Physical Therapy Aide: 4 Speech Language Pathologist: 3 Respiratory Therapy Technician: 2
Staff by category
Certified Nursing Assistant5305314,55691100%7.1
Licensed Practical Nurse210216,66891100%7.7
Clinical Nurse Specialist100104,01491100%9
Registered Nurse6061,0677987%6.3
Dietitian3038847886%6.4
Other Dietary Services Staff4048398290%5.6
Respiratory Therapy Technician0225466167%7.7
Mental Health Service Worker1015006571%7.7
Nurse Practitioner1014826268%7.8
Physical Therapy Aide0444686571%7.2
Administrator1014495763%7.9
RN Director of Nursing1012227886%2.9
Speech Language Pathologist0331912426%7.9
Qualified Social Worker0551702831%6.1
Occupational Therapist1011682123%8
Physical Therapy Assistant0551633943%4.2
53 Certified Nursing Assistant
% of Days 100%
21 Licensed Practical Nurse
% of Days 100%
10 Clinical Nurse Specialist
% of Days 100%
6 Registered Nurse
% of Days 87%
3 Dietitian
% of Days 86%
4 Other Dietary Services Staff
% of Days 90%
2 Respiratory Therapy Technician
% of Days 67%
1 Mental Health Service Worker
% of Days 71%
1 Nurse Practitioner
% of Days 68%
4 Physical Therapy Aide
% of Days 71%
1 Administrator
% of Days 63%
1 RN Director of Nursing
% of Days 86%
3 Speech Language Pathologist
% of Days 26%
5 Qualified Social Worker
% of Days 31%
1 Occupational Therapist
% of Days 23%
5 Physical Therapy Assistant
% of Days 43%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 77
Medicare
10
13% of residents
Medicaid
57
74% of residents
Private pay or other
10
13% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 7.0
27% better than Delaware average

Delaware average: 9.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 16.7
12% better than Delaware average

Delaware average: 19.0

Long-stay resident measures
Significantly above average Delaware avg: 3.8 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 15.6%
In line with Delaware average

Delaware average: 15.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 11.3%
43% better than Delaware average

Delaware average: 19.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 23.1%
5% worse than Delaware average

Delaware average: 22.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.4%
18% better than Delaware average

Delaware average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.9%
34% better than Delaware average

Delaware average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Delaware average

Delaware average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.6%
54% better than Delaware average

Delaware average: 5.8%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 4.0%
34% better than Delaware average

Delaware average: 6.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 20.9%
90% worse than Delaware average

Delaware average: 11.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.6%
In line with Delaware average

Delaware average: 95.3%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with Delaware average

Delaware average: 97.4%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.00
45% better than Delaware average

Delaware average: 1.83

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.40
In line with Delaware average

Delaware average: 1.37

Short-stay resident measures
Below average Delaware avg: 3.4 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 94.1%
15% better than Delaware average

Delaware average: 82.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.7%
85% worse than Delaware average

Delaware average: 0.9%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 98.0%
18% better than Delaware average

Delaware average: 83.1%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 25.1%
17% worse than Delaware average

Delaware average: 21.5%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 10.4%
7% better than Delaware average

Delaware average: 11.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Delaware average

Delaware average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 57.9%
8% better than Delaware average

Delaware average: 53.7%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $20K
80% lower than Delaware average

Delaware average: $98K

Number of fines 2
7% more fines than Delaware average

Delaware average: 1.9

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Delaware average

Delaware average: 0.2

Fines amount comparison
Fines amount comparison
This facility $20K
Delaware average $98K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

2 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Apr 11, 2025
$9K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Dec 2, 2024
$11K

Last updated: Jan 2026

Compare Memory Care around Dover The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.

Filter by care type
Complete Care at Silver Lake
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Dover120No 7 Private Rooms / Semi-Private RoomsA+Steven SmithDonna Burns
Harmony at Kent
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Dover (East Lebanon Road)115No 33 Private Rooms / Semi-Private Rooms-Rebecca Thomas - EdLatoya Deal
Courtland Manor
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Dover77No 54 Private Rooms / Semi-Private Rooms---
A Nurturing Hand Assisted Living, LLC
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Baltimore (Pimlico)7 ResidentsNo 88 Private Rooms / Semi-Private Rooms---
Home Instead
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

Dover-No 75 Private Rooms / Semi-Private RoomsA+--

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Frequently Asked Questions about Courtland Manor

Is Courtland Manor in a walkable area?

Courtland Manor has a walk score of 54. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the phone number of Courtland Manor?

(914) 734-1000 will put you in contact with the team at Courtland Manor.

Is Courtland Manor Medicare or Medicaid certified?

Yes — Courtland Manor is a CMS-certified provider of Medicare and Medicaid.

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