Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

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Located in Dover, Delaware, prioritize a hands-on approach with frequent leadership visits, creating a supportive and familiar environment where everyone feels like family. Complete Care can help to the whole person, addressing mental, physical, social, and spiritual needs. Activities are designed with resident preferences in mind, ensuring a fulfilling and engaging experience. Only the most caring individuals qualify to join the Complete Care team. Their dedication to resident well-being shines through in every interaction, fostering a sense of belonging and connection.
Complete Care offers a wide range of services to meet diverse needs. This includes short-term rehabilitation, long-term care, orthopedic rehab, subacute care, and specialized memory care services. Their expert staff provides outstanding medical and clinical care, focusing on resident well-being at every stage. Complete Care offers private and semi-private rooms with a variety of amenities to enhance comfort and well-being. Residents enjoy free Wi-Fi, cable TV, and convenient on-site beauty salon services.
Steve Smith serves as the Nursing Home Administrator at Complete Care at Silver Lake. He leads the community with a commitment to building strong relationships with residents and maintaining a dedicated, long-tenured staff. His leadership reflects the community’s focus on exemplary, compassionate care that goes beyond traditional standards.
Offers a balance of services and community atmosphere.
That suggests steady demand, but availability may be limited.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
37% of new residents, usually for short-term rehab.
51% of new residents, often for short stays.
13% of new residents, often for long-term daily care.
Complete Care at Silver Lake is administrated by Steven Smith.
Key information about the people who lead and staff this community.
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
In Delaware, the Department of Health and Social Services, Division of Health Care Quality is responsible for the oversight, unannounced inspection, and licensing of all long-term care settings.
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Delaware average: 64 deficiencies
The most recent inspection on October 20, 2025, found no deficiencies during an unannounced complaint investigation. Earlier inspections showed a mixed record, with prior reports identifying deficiencies related to residents’ rights, abuse prevention, care planning, infection control, and food safety. Complaint investigations substantiated issues such as failure to protect residents from abuse, inadequate discharge planning, and incomplete infection prevention measures, but no fines or enforcement actions were listed in the available reports. Most complaints were either unsubstantiated or addressed through corrective plans, including staff re-education and audits. The facility’s inspection history shows improvement over time, with the most recent surveys indicating compliance after earlier citations.
Delaware average 4.4
Last Health inspection on Jan 2025
Delaware average 38.9
Delaware average 8.72
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
26 of 30 citations resulted from standard inspections; 1 of 30 resulted from complaint investigations; and 3 of 30 came from combined inspections (standard and complaint).
Delaware average: 0.9
Delaware average: 1.2
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
2 miles from city center — 0.92 miles to nearest hospital (PAM Health Rehabilitation Hospital of Dover)
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Manages medical care and health needs.
This role is partially covered by contractors.
Assists with medical care and medications.
This role is partially covered by contractors.
Helps with daily care and mobility.
No contractors work on this role.
Total hours from contractors
7,192 contractor hours this quarter
| Certified Nursing Assistant | 60 | 0 | 60 | 22,882 | 91 | 100% | 8.1 |
| Licensed Practical Nurse | 21 | 7 | 28 | 7,111 | 91 | 100% | 8.4 |
| Registered Nurse | 13 | 6 | 19 | 6,641 | 91 | 100% | 8.7 |
| Nurse Aide in Training | 9 | 0 | 9 | 3,577 | 91 | 100% | 7.6 |
| Clinical Nurse Specialist | 9 | 0 | 9 | 2,530 | 69 | 76% | 7.8 |
| Other Dietary Services Staff | 2 | 0 | 2 | 968 | 79 | 87% | 8.1 |
| Nurse Practitioner | 4 | 0 | 4 | 787 | 63 | 69% | 8.1 |
| Speech Language Pathologist | 0 | 4 | 4 | 697 | 79 | 87% | 8 |
| Physical Therapy Aide | 0 | 2 | 2 | 588 | 62 | 68% | 7.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 463 | 57 | 63% | 8.1 |
| Physical Therapy Assistant | 0 | 3 | 3 | 433 | 59 | 65% | 7.3 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 425 | 56 | 62% | 6.8 |
| Qualified Social Worker | 0 | 2 | 2 | 411 | 53 | 58% | 7.7 |
| Administrator | 1 | 0 | 1 | 408 | 51 | 56% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 171 | 33 | 36% | 5.2 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
Last updated: Jan 2026
Historical financial and operational data for Complete Care at Silver Lake based on CMS SNF Cost Reports.
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