Crest Haven Nursing And Rehabilitation Center
Nursing Home, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Cape May Court House, NJ
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Crest Haven Nursing And Rehabilitation Center

Nursing Home, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Cape May Court House, NJ
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Crest Haven Nursing And Rehabilitation Center accepts Medicare, Medicaid, and private pay.

Inspection History

In New Jersey, the Department of Health, Health Facilities Evaluation and Licensing conducts mandatory unannounced surveys to ensure facilities provide safe and effective resident care.

Since 2021 · 5 years of data 65 deficiencies 12 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Jersey state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. New Jersey state average
Overall vs. NJ average 3 Worse Metrics worse than New Jersey average:
• Total deficiencies (261% above)
• Deficiencies per year (261% above)
• Deficiencies per inspection (170% above)
0 Better No metrics in this bucket.
Latest Inspection November 19, 2025

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNJ Averagevs. NJ Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 6518 This facility has 261% more total deficiencies than a typical New Jersey assisted living residence (65 vs. NJ avg 18).↑ 261% worse
Deficiencies per year Info Average deficiencies per year since 2021. 133.6 This facility has 261% more deficiencies per year than a typical New Jersey assisted living residence (13 vs. NJ avg 3.6).↑ 261% worse
Deficiencies per inspection Info Average deficiencies per inspection. 5.42 This facility has 170% more deficiencies per inspection than a typical New Jersey assisted living residence (5.4 vs. NJ avg 2).↑ 170% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNJ Averagevs. NJ Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 129 This facility has had 33% more total inspections than the New Jersey average (12 vs. NJ avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↑ 33% more

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The October 30, 2025 complaint investigation substantiated failures to develop and update individualized care plans for residents refusing treatment or with code status changes, affecting a few residents with minimal harm.
  • The April 14, 2025 annual inspection cited 12 deficiencies including staffing shortages, respiratory care lapses, infection control failures, and multiple life safety code violations.
  • The most recent November 19, 2025 report was informational only, with no deficiencies or complaints documented.

Health Inspection History

Inspections since 2023
Total health inspections 4

State average N/A


Last Health inspection on Oct 2025

Total health citations
18 Rank #125 / 296Health citations — State benchmarkedThis home is ranked 125th out of 296 homes in New Jersey for Health Citations. Shows this facility's total health deficiency citations benchmarked to the New Jersey State average, with a ranking across all 296 NJ facilities. Lower citation counts earn a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Jersey that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
4.5 Rank #124 / 296Citations per inspection — State benchmarkedThis home is ranked 124th out of 296 homes in New Jersey for Citations Per Inspection. Shows average deficiency citations per CMS inspection for this facility versus the New Jersey mean across 296 facilities with citation data. Lower is better.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Jersey that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

12 of 18 citations resulted from standard inspections; 3 of 18 resulted from complaint investigations; and 3 of 18 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical health citations
1
In line with State average

State average: N/A


Serious health citations
0
In line with State average

State average: N/A

1 critical citation State average: N/A

0 serious citations State average: N/A

17 moderate citations State average: N/A

0 minor citations State average: N/A
Citations history (last 3 years)
Care Planning moderate citation Oct 30, 2025
Corrected

Care Planning moderate citation Oct 30, 2025
Corrected

Infection Control moderate citation Apr 14, 2025
Corrected

Pharmacy moderate citation Apr 14, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 96
Employees 96
Contractors 0
Staff to resident ratio 1.30 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 48
Average shift 7.6 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 33,619

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 4 RN Staff are full-time employees. No contractors work on this role. 4
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 25 LPN Staff are full-time employees. No contractors work on this role. 25
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 45 CNA Staff are full-time employees. No contractors work on this role. 45
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors 0% — all staff are direct employees this quarter

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant4504517,74592100%7.7
Licensed Practical Nurse250257,93892100%7.8
Other Dietary Services Staff4041,75092100%7.3
Registered Nurse4041,1479199%8.6
Dietitian2029166470%7.9
Physical Therapy Assistant3038207885%7.4
Clinical Nurse Specialist2027926368%7.9
Nurse Practitioner1015046267%8.1
Administrator1014886166%8
Medication Aide/Technician1014856267%7.8
RN Director of Nursing1014806065%8
Speech Language Pathologist2021903235%5.9
Mental Health Service Worker2021762224%8
Respiratory Therapy Technician1011062123%5
Qualified Social Worker101782729%2.9
Physical Therapy Aide101611%6
45 Certified Nursing Assistant
% of Days 100%
25 Licensed Practical Nurse
% of Days 100%
4 Other Dietary Services Staff
% of Days 100%
4 Registered Nurse
% of Days 99%
2 Dietitian
% of Days 70%
3 Physical Therapy Assistant
% of Days 85%
2 Clinical Nurse Specialist
% of Days 68%
1 Nurse Practitioner
% of Days 67%
1 Administrator
% of Days 66%
1 Medication Aide/Technician
% of Days 67%
1 RN Director of Nursing
% of Days 65%
2 Speech Language Pathologist
% of Days 35%
2 Mental Health Service Worker
% of Days 24%
1 Respiratory Therapy Technician
% of Days 23%
1 Qualified Social Worker
% of Days 29%
1 Physical Therapy Aide
% of Days 1%

Penalties and fines

Includes penalties issued in 2024

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $83K Rank #256 / 297Federal fines — State benchmarkedThis home is ranked 256th out of 297 homes in New Jersey for Federal Fines. Shows this facility's cumulative CMS federal fine dollars versus the New Jersey average among facilities with fines, and where it ranks among 297 facilities in the pool. Lower total dollars mean a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Jersey that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
8% higher than State average

State average: $77K

Number of fines 1
50% fewer fines than State average

State average: 2.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than State average

State average: 0.1

Fines amount comparison
Fines amount comparison
This facility $83K
State average $77K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Nov 26, 2024 · $83K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Nov 26, 2024
$83K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.7
In line with State average

State average: 6.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 13.8
11% worse than State average

State average: 12.4

Long-stay resident measures
Significantly above average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 5.6%
45% better than State average

State average: 10.1%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 6.9%
37% better than State average

State average: 11.0%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 29.0%
82% worse than State average

State average: 16.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.0%
24% worse than State average

State average: 2.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.9%
52% better than State average

State average: 6.1%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.8%
20% better than State average

State average: 1.0%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 15.2%
228% worse than State average

State average: 4.6%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 54.2%
379% worse than State average

State average: 11.3%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 10.0%
9% better than State average

State average: 11.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.0%
In line with State average

State average: 93.0%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.6%
In line with State average

State average: 97.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.41
32% better than State average

State average: 2.08

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.87
67% worse than State average

State average: 1.12

Short-stay resident measures
Significantly above average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 92.8%
18% better than State average

State average: 78.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.0%
17% better than State average

State average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 72.1%
10% worse than State average

State average: 80.1%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 25.8%
In line with State average

State average: 25.4%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 12.5%
52% worse than State average

State average: 8.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.8%
8% worse than State average

State average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 63.0%
17% better than State average

State average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 59.2%
17% better than State average

State average: 50.6%

Breakdown by payment type

Medicare

41% of new residents, usually for short-term rehab.

Typical stay 2 months

Private pay

34% of new residents, often for short stays.

Typical stay 7 - 8 months

Medicaid

25% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 74
Medicare
11
14.9% of residents
Medicaid
39
52.7% of residents
Private pay or other
24
32.4% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Individual
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$9.0M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$10.2M
For-profit Individual
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$9.0M Rank #270 / 292Revenue — State benchmarkedThis home is ranked 270th out of 292 homes in New Jersey for Revenue. Shows this facility's annual revenue compared to the New Jersey average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Jersey that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$10.2M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$6.3K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #52 / 292Payroll — State benchmarkedThis home is ranked 52nd out of 292 homes in New Jersey for Payroll. Shows total annual staff payroll benchmarked to the New Jersey average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Jersey that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$11.3M 125.4% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #1 / 292Payroll % — State benchmarkedThis home is ranked 1st out of 292 homes in New Jersey for Payroll %. Shows payroll as a percentage of revenue versus the New Jersey average. Well-run New Jersey facilities typically land around 55–66% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New Jersey that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$7.9M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$19.2M

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

New residents most often arrive under Medicare (41% of admissions), and a typical Medicare stay runs around 2 months.

Admissions
138 total

Coverage residents most often arrive under.

Medicare 41%
Private pay 34%
Medicaid 25%
Discharges
131 total

Coverage residents most often leave under.

Medicare 91%
Private pay 5%
Medicaid 5%

Places of interest near Crest Haven Nursing And Rehabilitation Center

Address 0.0 miles from city center Info Estimated distance in miles from Cape May Court House's city center to Crest Haven Nursing And Rehabilitation Center's address, calculated via Google Maps.

Calculate Travel Distance to Crest Haven Nursing And Rehabilitation Center

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Address

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Frequently Asked Questions about Crest Haven Nursing And Rehabilitation Center

Who is the owner of Crest Haven Nursing And Rehabilitation Center?

Crest Haven Nursing And Rehabilitation Center is legally operated by County Of Cape May, and administered by Ms. TSLIKA BROOKS.

Is Crest Haven Nursing And Rehabilitation Center in a walkable area?

Crest Haven Nursing And Rehabilitation Center has a walk score of 51. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Crest Haven Nursing And Rehabilitation Center?

According to NJ state health department records, Crest Haven Nursing And Rehabilitation Center's license number is 060501.

When does Crest Haven Nursing And Rehabilitation Center's license expire?

According to NJ state health department records, Crest Haven Nursing And Rehabilitation Center's license expires on June 30, 2027.

What is the occupancy rate at Crest Haven Nursing And Rehabilitation Center?

Crest Haven Nursing And Rehabilitation Center's occupancy is 41%.

Are pets allowed at Crest Haven Nursing And Rehabilitation Center?

No, Crest Haven Nursing And Rehabilitation Center has a no-pet policy.

Does Crest Haven Nursing And Rehabilitation Center operate as a for-profit or non-profit?

Crest Haven Nursing And Rehabilitation Center is registered as a for-profit in NJ.

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