Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
310
259 employees · 51 contractors · 112 on an average day D‘Youville Life and Wellness Community
Nursing Home, Assisted Living, Hospice Care, Independent Living, Memory Care & Skilled Nursing · Lowell, MA
ALM Inspection Grade
B-
ALM's inspection grade is 80 / 100, a B- — 3 points below the Massachusetts average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 80 / 100, a B- — 3 points below the Massachusetts average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
D‘Youville Life and Wellness Community
Nursing Home, Assisted Living, Hospice Care, Independent Living, Memory Care & Skilled Nursing · Lowell, MA
ALM Inspection Grade
B-
ALM's inspection grade is 80 / 100, a B- — 3 points below the Massachusetts average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 80 / 100, a B- — 3 points below the Massachusetts average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
D‘Youville Life and Wellness Community accepts Medicare, Medicaid, and private pay.
Overview of D‘youville Life and Wellness Community
D’youville Life and Wellness Community offers nursing home, assisted living, hospice care, independent living, memory care, and skilled nursing in Lowell, MA. Assisted living provides help with daily tasks while a resident keeps a private living space, while memory care offers a secured setting with supervision for someone at risk of wandering. Independent living supports private living without daily care. Nursing home and skilled nursing provide licensed nursing care on site around the clock, while hospice care supports residents with life-limiting illness.
The range of care levels may suit a resident whose needs grow over time, since moving to another level of care can happen within the same community. D’youville Life and Wellness Community opened in 1960. With 208 beds, it is a larger community with more residents and staff and usually more programming.
Private rooms give each resident a single private space rather than shared accommodation. Short-stay rehabilitation is available for a temporary recovery period, and the community has an Alzheimer’s Special Care program. Pets are allowed, so residents who have pets can consider keeping their companions with them.
Total nurse staffing is 3h 54m per resident each day, representing the daily hands-on nurse time allocated per resident. Medicare, Medicaid, and private pay are accepted. Medicaid may help when a family’s savings do not cover a long stay, Medicare can cover short-term skilled care after a hospital stay rather than long-term residence, and private pay allows payment from personal funds.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing
Data period: Q2 2026 (April 1 – June 30, 2026).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Sep 2026).
Total nursing care per resident / day
This nursing home is ranked 40th out of 86 nursing homes we track in Massachusetts for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 54m
This nursing home is ranked 40th out of 86 nursing homes we track in Massachusetts for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 54mStandout metric: LPN / LVN is +42% above Massachusetts average
3 of 6 metrics below Massachusetts average
Daily care time per resident, by role
Registered nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 25 total: 12 of the facility's own employees and 13 agency contractors.
25 staff · 8-hour shifts
16m
↓ 59% · MA 40mThis facility: 16m per resident per day, 59% below the Massachusetts average of 40m (among Massachusetts facilities reporting a recent figure).
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 25 total: 12 of the facility's own employees and 13 agency contractors.
25 staff · 8-hour shiftsUS average: 42m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 42m
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 93 total: 57 of the facility's own employees and 36 agency contractors.
93 staff · 8.2-hour shifts
1h 23m
↑ 42% · MA 59mThis facility: 1h 23m per resident per day, 42% above the Massachusetts average of 59m (among Massachusetts facilities reporting a recent figure).
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 93 total: 57 of the facility's own employees and 36 agency contractors.
93 staff · 8.2-hour shiftsUS average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
Certified nursing assistant
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 113 are the facility's own employees; no agency contractors work in this role.
113 staff · 8.3-hour shifts
2h 14m
↓ 5% · MA 2h 21mThis facility: 2h 14m per resident per day, 5% below the Massachusetts average of 2h 21m (among Massachusetts facilities reporting a recent figure).
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 113 are the facility's own employees; no agency contractors work in this role.
113 staff · 8.3-hour shiftsUS average: 2h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 26m
Physical therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
5m
↑ 6% · MA 5mThis facility: 5m per resident per day, 6% above the Massachusetts average of 5m (among Massachusetts facilities reporting a recent figure).
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
Total nursing, weekends
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
3h 34m
≈ 0% · MA 3h 34mThis facility: 3h 34m per resident per day, level with the Massachusetts average of 3h 34m (among Massachusetts facilities reporting a recent figure).
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–SunUS average: 3h 32m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 32m
RN, weekends
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
9m
↓ 67% · MA 28mThis facility: 9m per resident per day, 67% below the Massachusetts average of 28m (among Massachusetts facilities reporting a recent figure).
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–SunUS average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Headcount
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
310
259 employees · 51 contractors · 112 on an average day
310 total staff / 199 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Sep 2026); staff: CMS Payroll-Based Journal (Q2 2026).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
1.56 : 1
↓ 3% · MA 1.61This facility: 1.56 staff per resident, 3% below the Massachusetts average of 1.61 (among Massachusetts facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
310 staff ÷ 199 residents
See full Massachusetts ranking →
Average hours one staff member works on a day they are on shift, across every role.
7.7 h
↓ 3% · MA 7.9 hThis facility: 7.7 h, 3% below the Massachusetts average of 7.9 h (among Massachusetts facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
78,613 staff hours this quarter
See full Massachusetts ranking →96.5% of staff hours were worked by the facility's own employees
Massachusetts average: 92% · Contractors this quarter: Licensed Practical Nurse (36), Registered Nurse (13), Medical Director (1), Occupational Therapy Assistant (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
By The Numbers
Community insights.
Bed count
A large-scale community that may provide a wide range of amenities, services, and structured programs.
208
Rank #3 / 96Bed count — State benchmarked This nursing home is ranked 3rd out of 96 nursing homes we track in Massachusetts for bed count. Shows this facility's certified or reported bed count compared to other Massachusetts facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Massachusetts that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
208
Rank #3 / 96Bed count — State benchmarked This nursing home is ranked 3rd out of 96 nursing homes we track in Massachusetts for bed count. Shows this facility's certified or reported bed count compared to other Massachusetts facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Massachusetts that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.High-capacity home · May provide extensive amenities, services and programs.
Walk Score
Car-dependent. Most errands require a car, with limited nearby walkable options.
Rank #93 / 111Walk Score — State benchmarked This nursing home is ranked 93rd out of 111 nursing homes we track in Massachusetts for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Massachusetts facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Massachusetts that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Car-dependent. Most errands require a car, with limited nearby walkable options.
Rank #93 / 111Walk Score — State benchmarked This nursing home is ranked 93rd out of 111 nursing homes we track in Massachusetts for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Massachusetts facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Massachusetts that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
19
/ 100
Occupancy rate
Occupancy higher than 95% suggests steady demand, but availability may be limited.
Rank #2 / 81Occupancy rate — State benchmarked This nursing home is ranked 2nd out of 81 nursing homes we track in Massachusetts for occupancy. Shows this facility's occupancy rate versus the Massachusetts average, with its Statewide rank out of 81. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Massachusetts that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Occupancy higher than 95% suggests steady demand, but availability may be limited.
Rank #2 / 81Occupancy rate — State benchmarked This nursing home is ranked 2nd out of 81 nursing homes we track in Massachusetts for occupancy. Shows this facility's occupancy rate versus the Massachusetts average, with its Statewide rank out of 81. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Massachusetts that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
95.9%
This home is often near full
Based on residents per day and 208 beds.
Higher than the Massachusetts average: 80.5%
Residents per day (avg)
The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
200
Source: CMS Provider Information, average daily residents (data as of Oct 2026)
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
152
days
About This Community
Resident Council
Short-Term Rehab
Short-Term Rehabilitation
Transportation
Pets Allowed
Building TypeTwo-story
Room Types
Private Rooms
CMS Health Inspection History
ALM Inspection Grade
80 / 100
Calculated from CMS inspection data for this community's nursing-home beds
How it compares
3 points below the Massachusetts average for CMS-certified facilities (83/100)
Category breakdown
Citations
Concern
98 severity-weighted points (41 citations) · 2× higher than the typical CMS-certified MA facility (median: 49)
Enforcement
Strong
No fines on record · 0 enforcement actions
Persistence
Typical
28 days to fix issues · faster than the typical CMS-certified MA facility (median: 33)
Total health inspections
8
↑ 86% · MA 4.3This facility: 8, 86% above the Massachusetts average of 4.3 (among Massachusetts facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
41
Rank #65 / 83Health citations — State benchmarked This nursing home is ranked 65th out of 83 nursing homes we track in Massachusetts for health citations. Shows this facility's total health deficiency citations benchmarked to the Massachusetts State average, with a ranking across all 83 MA facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Massachusetts that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 44% · MA 28.5This facility: 41, 44% above the Massachusetts average of 28.5 (among Massachusetts facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
5.12
Rank #35 / 83Citations per inspection — State benchmarked This nursing home is ranked 35th out of 83 nursing homes we track in Massachusetts for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Massachusetts mean across 83 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Massachusetts that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 22% · MA 6.58This facility: 5.12, 22% below the Massachusetts average of 6.58 (among Massachusetts facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected
41 of 41 citations corrected
Critical
J–L
0
↓ 100% · MA 0.3This facility: 0, 100% below the Massachusetts average of 0.3 (among Massachusetts facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious
G–I
0
↓ 100% · MA 1.1This facility: 0, 100% below the Massachusetts average of 1.1 (among Massachusetts facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate
D–F
41
↑ 58% · MA 26This facility: 41, 58% above the Massachusetts average of 26 (among Massachusetts facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor
A–C
0
↓ 100% · MA 1.2This facility: 0, 100% below the Massachusetts average of 1.2 (among Massachusetts facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal riskLatest inspection: Jun 29, 2026 · 1 citation (Pharmacy, moderate), corrected
Most cited category: Quality of Life & Care, 11 of 41 citations · 8 categories in total
Citations history
Most recent first
Jun 29, 2026
1 citation
Pharmacy moderate citation
Corrected
Corrected
Apr 15, 2026
15 citations
Quality of Care moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Nursing Services moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Feb 17, 2026
2 citations
Resident Rights moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Jan 13, 2026
3 citations
Resident Rights moderate citation
Corrected
Corrected
Abuse/Neglect moderate citation
Corrected
Corrected
Abuse/Neglect moderate citation
Corrected
Corrected
Dec 04, 2025
1 citation
Quality of Care moderate citation
Corrected
Corrected
Apr 11, 2025
9 citations
Pharmacy moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Aug 21, 2024
1 citation
Care Planning moderate citation
Corrected
Corrected
May 31, 2024
9 citations
Pharmacy moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Abuse/Neglect moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Top deficiency categories
Share of 41 citations
Quality of Life & Care
11 deficiencies (27%)
Resident Assessment & Care Planning
10 deficiencies (24%)
Resident Rights
5 deficiencies (12%)
Nutrition & Dietary
5 deficiencies (12%)
Pharmacy Services
4 deficiencies (10%)
Abuse, Neglect & Exploitation
3 deficiencies (7%)
Infection Control
2 deficiencies (5%)
Nursing & Physician Services
1 deficiency (2%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
33 of 41 citations resulted from standard inspections; and 8 of 41 resulted from complaint investigations.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Enforcement
Penalties and fines
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Oct 2026
No penalties in the past 3 years
No civil money penalties or payment denials on record since Oct 2023.
Total fines
$0
MA avg $73KMassachusetts average: $72,665. Average among the 155 Massachusetts facilities with a penalty on record.US avg $66KUS average: $66,281, among the 6,725 US facilities with a penalty on record.
Number of fines
0
MA avg 1.55Massachusetts average: 1.55. Average among the 155 Massachusetts facilities with a penalty on record.US avg 1.88US average: 1.88, among the 6,725 US facilities with a penalty on record.
Payment denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
MA avg 0.04Massachusetts average: 0.04. Average among the 155 Massachusetts facilities with a penalty on record.US avg 0.35US average: 0.35, among the 6,725 US facilities with a penalty on record.
Health Outcomes
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Massachusetts average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
4
/ 5
Above average
CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.
2
/ 5
Below average
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
5.3
Score · lower is better
↓ 36% · MA 8.4This facility: 5.3, 36% below the MA average of 8.4 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
12.9
Score · lower is better
↓ 23% · MA 16.6This facility: 12.9, 23% below the MA average of 16.6 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.11 long-stay measures: 6 better, 3 worse, 2 near MA average
3 short-stay measures: 3 better
Long-stay residents
People who live at the home · 11 measures
Daily care & independence
Needed more help with daily activities
Percent of long-stay residents whose need for help with daily activities has increased
6.5%
↓ 59% · MA 15.8This facility: 6.5, 59% below the MA average of 15.8 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose need for help with daily activities has increased
6.5%
↓ 59% · MA 15.8This facility: 6.5, 59% below the MA average of 15.8 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Walking ability worsened
Percent of long-stay residents whose ability to move independently worsened
8.4%
↓ 40% · MA 13.9This facility: 8.4, 40% below the MA average of 13.9 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
8.4%
↓ 40% · MA 13.9This facility: 8.4, 40% below the MA average of 13.9 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.9%
↑ 17% · MA 20.4This facility: 23.9, 17% above the MA average of 20.4 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.9%
↑ 17% · MA 20.4This facility: 23.9, 17% above the MA average of 20.4 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Safety & clinical stability
Urinary tract infection
Percent of long-stay residents with a urinary tract infection
0.7%
↓ 61% · MA 1.7This facility: 0.7, 61% below the MA average of 1.7 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
0.7%
↓ 61% · MA 1.7This facility: 0.7, 61% below the MA average of 1.7 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injury
Percent of long-stay residents experiencing one or more falls with major injury
4.3%
↑ 25% · MA 3.4This facility: 4.3, 25% above the MA average of 3.4 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
4.3%
↑ 25% · MA 3.4This facility: 4.3, 25% above the MA average of 3.4 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)
Percent of long-stay high risk residents with pressure ulcers
5.1%
↑ 22% · MA 4.2This facility: 5.1, 22% above the MA average of 4.2 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
5.1%
↑ 22% · MA 4.2This facility: 5.1, 22% above the MA average of 4.2 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Physical & mental health
Lost too much weight
Percent of long-stay residents who lose too much weight
2.5%
↓ 51% · MA 5.0This facility: 2.5, 51% below the MA average of 5.0 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
2.5%
↓ 51% · MA 5.0This facility: 2.5, 51% below the MA average of 5.0 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptoms
Percent of long-stay residents who have depressive symptoms
0.8%
↓ 96% · MA 17.4This facility: 0.8, 96% below the MA average of 17.4 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
0.8%
↓ 96% · MA 17.4This facility: 0.8, 96% below the MA average of 17.4 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic use
Percent of long-stay residents who received an antipsychotic medication
21.8%
↑ 2% · MA 21.5This facility: 21.8, 2% above the MA average of 21.5 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
21.8%
↑ 2% · MA 21.5This facility: 21.8, 2% above the MA average of 21.5 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.6%
≈ 0% · MA 92.9This facility: 92.6, level with the MA average of 92.9 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.6%
≈ 0% · MA 92.9This facility: 92.6, level with the MA average of 92.9 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.9%
↑ 5% · MA 93.5This facility: 97.9, 5% above the MA average of 93.5 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.9%
↑ 5% · MA 93.5This facility: 97.9, 5% above the MA average of 93.5 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay residents
Rehab and recovery after a hospital stay · 3 measures
Physical & mental health
New antipsychotic medication
Percent of short-stay residents who newly received an antipsychotic medication
0.7%
↓ 53% · MA 1.4This facility: 0.7, 53% below the MA average of 1.4 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents who newly received an antipsychotic medication
0.7%
↓ 53% · MA 1.4This facility: 0.7, 53% below the MA average of 1.4 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.0%
↑ 15% · MA 78.9This facility: 91.0, 15% above the MA average of 78.9 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.0%
↑ 15% · MA 78.9This facility: 91.0, 15% above the MA average of 78.9 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.0%
↑ 11% · MA 78.1This facility: 87.0, 11% above the MA average of 78.1 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.0%
↑ 11% · MA 78.1This facility: 87.0, 11% above the MA average of 78.1 (among MA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
D‘Youville Life and Wellness Community’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 82 Massachusetts nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
FY Dec 2024
Is it financially stable?
Losing money on care, but less than last year
−2.8% operating margin
+8.1 pts vs prior year
An operating loss in 8 of the last 8 reported years. Other income ($2.0M) turns it into a net profit to $1.2M. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Spends less on payroll than most Massachusetts homes
62.0% payroll share of revenue
MA average 67.4%Rank #41 / 82Payroll % of net patient revenue — State benchmarked This nursing home is ranked 41st out of 82 nursing homes we track in Massachusetts for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Massachusetts average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Massachusetts that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $0.4M while revenue rose $1.5M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Massachusetts homes.
Revenue & profit
Big revenue, persistent losses
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | MA median | Compared with MA homesRank in MA | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $25.7M | +$1.5M | Trend 20172024 | MA median $15.5M | Rank in MA Rank #8 / 82Net patient revenue — State benchmarked This nursing home is ranked 8th out of 82 nursing homes we track in Massachusetts for net patient revenue. Shows this facility's net patient revenue compared to the Massachusetts average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Massachusetts that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 91% of homes | Top 9% in MA Higher net patient revenue than 91% of MA homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $26.4M | −$0.4M | Trend 20172024 | MA median $16.5M | Rank in MA Rank #9 / 82Operating expenses — State benchmarked This nursing home is ranked 9th out of 82 nursing homes we track in Massachusetts for operating expenses. Shows everything it cost to run the home — staff, supplies, rent, admin — compared with other Massachusetts homes reporting a recent fiscal year. Expenses in dollars mostly follow how big a home is, so this compares size, not efficiency; read it next to operating margin. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Massachusetts that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 90% of homes | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$0.7M | +$1.9M | Trend 20172024 | MA median −$0.5M | Rank in MA Rank #46 / 82Net patient income — State benchmarked This nursing home is ranked 46th out of 82 nursing homes we track in Massachusetts for net patient income. Shows net patient revenue minus operating expenses, compared with other Massachusetts homes reporting a recent fiscal year. Homes that lost money on care are in the pool too, so a rank in the bottom half usually means a loss. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Massachusetts that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 44% of homes | Loss, narrowing Resident care lost money this year, less than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −2.8% | +8.1 pts | Trend 20172024 | MA median −3.3% | Rank in MA Rank #37 / 82Operating margin — State benchmarked This nursing home is ranked 37th out of 82 nursing homes we track in Massachusetts for operating margin. Shows net patient income as a share of net patient revenue, compared with other Massachusetts homes reporting a recent fiscal year. Unlike the dollar figures it does not follow size, so it is the fairest comparison of financial health between a small home and a large one. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Massachusetts that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 56% of homes | Loss A negative margin means resident care costs more than it earns. |
| Other income Money not from resident care: investments, grants, services. | $2.0M | — | Trend — | MA median $0.1M | Rank in MA Rank #16 / 81Other income — State benchmarked This nursing home is ranked 16th out of 81 nursing homes we track in Massachusetts for other income. Shows income from outside resident care — investments, grants, rentals, services — compared with other Massachusetts homes reporting a recent fiscal year. It is not part of net patient revenue; a high rank here can offset a loss on care. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Massachusetts that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 81% of homes | Offsets part of the loss Income from outside resident care covers part of the loss on care. |
| Net income The bottom line after other income. | $1.2M | +$2.8M | Trend — | MA median $0.0M | Rank in MA Rank #15 / 82Net income — State benchmarked This nursing home is ranked 15th out of 82 nursing homes we track in Massachusetts for net income. Shows the bottom line after other income, compared with other Massachusetts homes reporting a recent fiscal year. Homes with a net loss are in the pool too, so a rank in the bottom half usually means a loss. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Massachusetts that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 83% of homes | Profit The bottom line is above zero after other income. |
Staffing spend
Spends less of revenue on staff than most Massachusetts homes
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | MA median | Compared with MA homesRank in MA | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $15.9M | +$0.4M | Trend 20172024 | MA median $9.7M | Rank in MA Rank #7 / 82Payroll costs — State benchmarked This nursing home is ranked 7th out of 82 nursing homes we track in Massachusetts for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Massachusetts average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Massachusetts that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 93% of homes | Top 7% in MA by size Higher payroll than 93% of MA homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 62.0% | −2.2 pts | Trend 20172024 | MA median 61.9% | Rank in MA Rank #41 / 82Payroll % of net patient revenue — State benchmarked This nursing home is ranked 41st out of 82 nursing homes we track in Massachusetts for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Massachusetts average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Massachusetts that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 51% of homes | 5.4 pts under MA average The MA average is 67.4% of revenue. Within 3 points of it reads as near the average. |
Charts, 2017–2024 2 charts · MA benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Massachusetts payroll average.
% of net patient revenue
Payroll share Operating margin MA payroll average
Year-by-year data, 2017–2024 every reported year · latest first, scroll sideways
| Metric | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $20.1M | $20.8M | $20.7M | $18.7M | $21.8M | $22.5M | $24.2M | $25.7M |
| Operating expenses | $21.5M | $22.2M | $22.6M | $23.9M | $24.1M | $34.3M | $26.8M | $26.4M |
| Net patient income | −$1.4M | −$1.5M | −$1.8M | −$5.2M | −$2.3M | −$11.8M | −$2.6M | −$0.7M |
| Operating margin | −7.0% | −7.0% | −8.9% | −27.6% | −10.5% | −52.3% | −10.9% | −2.8% |
| Net income | $0.2M | $0.1M | $0.4M | −$1.0M | $3.5M | −$9.3M | −$1.5M | $1.2M |
| Payroll costs | $13.2M | $12.9M | $13.5M | $16.5M | $15.2M | $14.8M | $15.5M | $15.9M |
| Payroll share of revenue | 65.5% | 61.9% | 65.2% | 88.0% | 69.7% | 65.7% | 64.2% | 62.0% |
| Beds | 208 | 208 | 208 | 208 | 208 | 208 | 208 | 208 |
| Gross revenue | $28.7M | $30.5M | $29.8M | $27.3M | $29.2M | $29.7M | $32.2M | $33.0M |
| Salaries | $10.8M | $10.5M | $11.1M | $13.6M | $12.4M | $12.1M | $12.9M | $13.2M |
| Wage-related costs | $2.4M | $2.4M | $2.4M | $2.9M | $2.8M | $2.7M | $2.6M | $2.7M |
| Contract labor | $0.6M | $1.1M | $1.0M | $1.1M | $2.3M | $4.8M | $4.2M | $2.6M |
| Other operating costs | $8.4M | $9.4M | $9.1M | $7.4M | $8.9M | $19.5M | $11.3M | $10.5M |
| Net patient revenue per day | $277 | $286 | $287 | $291 | $314 | $314 | $335 | $354 |
| Cost per day | $296 | $306 | $312 | $371 | $347 | $478 | $371 | $364 |
| Average length of stay | 187.2 days | 157.3 days | 140.1 days | 124.8 days | 158.4 days | 207.2 days | 138.5 days | 151.5 days |
Showing 2024–2022 · scroll sideways for 5 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024
Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Sep 2026
Arriving
478 admissions · FY2024
Residents admitted during the year.
Medicare
126 · 26%
Medicaid
82 · 17%
Private pay & other
270 · 56%
Resident snapshot
199 residents · Sep 2026
Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare
4 · 2%
Medicaid
101 · 51%
Private pay & other
94 · 47%
Leaving
479 discharges · FY2024
Residents discharged during the year.
Medicare
123 · 26%
Medicaid
76 · 16%
Private pay & other
280 · 58%
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Places of interest near D‘Youville Life and Wellness Community
3.5 miles from city center
Estimated distance in miles from Lowell's city center to D‘Youville Life and Wellness Community's address, calculated via Google Maps.
— 9.17 miles to nearest hospital (St. Joseph Hospital)
Calculate Travel Distance to D‘Youville Life and Wellness Community
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Compare Nursing Homes around Lowell
Info below is compiled from CMS reports & the MA Executive Office of Elder Affairs, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Massachusetts average is: 67.4% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| CareOne at Lowell | NH SNF | Lowell (Centralville) | 160
Facility
160
MA AVG
119
Rank
#19 / 96 | B+ |
95.9%
Facility
95.9%
MA AVG
80.5%
Rank
#2 / 81 | +19% | 5.23
Facility
5.23
MA AVG
4.00
Rank
#11 / 86 | -69% | +31% | $0
Facility
$0
MA AVG
$73.6k
Rank
#1 / 86 | 20
Facility
20
MA AVG
28.5
Rank
#43 / 83 | 5.0
Facility
5.0
MA AVG
6.6
Rank
#53 / 83 | - | 154 | - |
77
Facility
77
MA AVG
48
Rank
#21 / 111 | Thci Of Massachusetts, LLC | $27.0MFiscal year ending 12/2024
Facility
$27.0MFiscal year ending 12/2024
MA AVG
$15.9M
Rank
#6 / 82 | $15.0MFiscal year ending 12/2024
Facility
$15.0MFiscal year ending 12/2024
MA AVG
$10.3M
Rank
#12 / 82 | 55.5%Fiscal year ending 12/2024
Facility
55.5%Fiscal year ending 12/2024
MA AVG
67.4%
Rank
#62 / 82 | 225224 | ||||
| Palm Center | NH HOS PC RC SNF | Chelmsford (North Chelmsford) | 124
Facility
124
MA AVG
119
Rank
#41 / 96 | B+ |
89.5%
Facility
89.5%
MA AVG
80.5%
Rank
#28 / 81 | +11% | 3.29
Facility
3.29
MA AVG
4.00
Rank
#75 / 86 | -17% | -18% | $0
Facility
$0
MA AVG
$73.6k
Rank
#1 / 86 | 25
Facility
25
MA AVG
28.5
Rank
#41 / 83 | 5.0
Facility
5.0
MA AVG
6.6
Rank
#22 / 83 | - | 111 | - |
78
Facility
78
MA AVG
48
Rank
#18 / 111 | Dimitre Sirakov | $13.5M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | $8.5M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | 63.1%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | 225508 | ||||
| Fairhaven Healthcare Center for Rehabilitation and Nursing | NH HOS MC RC SNF | Lowell (Pawtucketville) | 169
Facility
169
MA AVG
119
Rank
#11 / 96 | C |
74.7%
Facility
74.7%
MA AVG
80.5%
Rank
#59 / 81 | -7% | 4.04
Facility
4.04
MA AVG
4.00
Rank
#36 / 86 | -25% | +1% | $15.0k
Facility
$15.0k
MA AVG
$73.6k
Rank
#57 / 86 | 44
Facility
44
MA AVG
28.5
Rank
#67 / 83 | 6.3
Facility
6.3
MA AVG
6.6
Rank
#49 / 83 | 1 | 126 | A+ |
40
Facility
40
MA AVG
48
Rank
#64 / 111 | Michael Takesian | $14.7MFiscal year ending 12/2024
Facility
$14.7MFiscal year ending 12/2024
MA AVG
$15.9M
Rank
#44 / 82 | $7.8MFiscal year ending 12/2024
Facility
$7.8MFiscal year ending 12/2024
MA AVG
$10.3M
Rank
#54 / 82 | 53.3%Fiscal year ending 12/2024
Facility
53.3%Fiscal year ending 12/2024
MA AVG
67.4%
Rank
#65 / 82 | 225458 | ||||
| Belvidere Healthcare Center | NH RC | Lowell (Belvidere) | 115
Facility
115
MA AVG
119
Rank
#54 / 96 | C |
64.4%
Facility
64.4%
MA AVG
80.5%
Rank
#71 / 81 | -20% | 4.18
Facility
4.18
MA AVG
4.00
Rank
#27 / 86 | +42% | +5% | $27.9k
Facility
$27.9k
MA AVG
$73.6k
Rank
#56 / 86 | 39
Facility
39
MA AVG
28.5
Rank
#73 / 83 | 7.8
Facility
7.8
MA AVG
6.6
Rank
#73 / 83 | 2 | 74 | - |
74
Facility
74
MA AVG
48
Rank
#25 / 111 | Diane Tessier-Efstathiou | $10.0MFiscal year ending 12/2024
Facility
$10.0MFiscal year ending 12/2024
MA AVG
$15.9M
Rank
#67 / 82 | $6.6MFiscal year ending 12/2024
Facility
$6.6MFiscal year ending 12/2024
MA AVG
$10.3M
Rank
#60 / 82 | 65.9%Fiscal year ending 12/2024
Facility
65.9%Fiscal year ending 12/2024
MA AVG
67.4%
Rank
#28 / 82 | 225489 | ||||
| D‘Youville Life and Wellness Community | NH AL HOS IL MC SNF | Lowell (Pawtucketville) | 208
Facility
208
MA AVG
119
Rank
#3 / 96 | B- |
95.9%
Facility
95.9%
MA AVG
80.5%
Rank
#2 / 81 | +19% | 3.90
Facility
3.90
MA AVG
4.00
Rank
#40 / 86 | -35% | -2% | $0
Facility
$0
MA AVG
$73.6k
Rank
#1 / 86 | 41
Facility
41
MA AVG
28.5
Rank
#65 / 83 | 5.1
Facility
5.1
MA AVG
6.6
Rank
#35 / 83 | - | 200 | - |
19
Facility
19
MA AVG
48
Rank
#93 / 111 | D'youville Leadership Solutions, Inc | $25.7MFiscal year ending 12/2024
Facility
$25.7MFiscal year ending 12/2024
MA AVG
$15.9M
Rank
#8 / 82 | $15.9MFiscal year ending 12/2024
Facility
$15.9MFiscal year ending 12/2024
MA AVG
$10.3M
Rank
#7 / 82 | 62%Fiscal year ending 12/2024
Facility
62%Fiscal year ending 12/2024
MA AVG
67.4%
Rank
#41 / 82 | 225515 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other MA nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Nursing Home in Massachusetts
D‘Youville Life and Wellness Community is located in Lowell, Massachusetts.
Here are the financial assistance programs available to residents in Massachusetts.
Know before you visit
Frequently Asked Questions about D‘Youville Life and Wellness Community
Quick answers from public records and the community's own listing.01 What neighborhood is D‘Youville Life and Wellness Community in?
D‘Youville Life and Wellness Community is in the Pawtucketville neighborhood of Lowell.
02 Is D‘Youville Life and Wellness Community in a walkable area?
D‘Youville Life and Wellness Community has a walk score of 19. Car-dependent. Most errands require a car, with limited nearby walkable options.
03 What is the occupancy rate at D‘Youville Life and Wellness Community?
D‘Youville Life and Wellness Community's occupancy is 95.9%.
04 Are pets allowed at D‘Youville Life and Wellness Community?
Yes, D‘Youville Life and Wellness Community allows residents to bring their pets.
05 Does D‘Youville Life and Wellness Community operate as a for-profit or non-profit?
D‘Youville Life and Wellness Community is registered as a non-profit.
06 What is the overall rating for D‘Youville Life and Wellness Community?
D‘Youville Life and Wellness Community received a 1-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
07 How many beds does D‘Youville Life and Wellness Community have?
D‘Youville Life and Wellness Community has 208 beds.
Updated on
