Total health inspections
5
Massachusetts average 4.5
Last Health inspection on Apr 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
D‘Youville Life and Wellness Community
Nursing Home, Independent Living & Hospice Care · Lowell, MA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
D‘Youville Life and Wellness Community
Nursing Home, Independent Living & Hospice Care · Lowell, MA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
D‘Youville Life and Wellness Community accepts Medicare, Medicaid, and private pay.
Overview of D‘youville Life and Wellness Community
D’Youville Life and Wellness Community proudly approaches nursing care as a person-centered service. It provides a warm and welcoming atmosphere for its residents to maintain comfort in a homey setting. With an emphasis on independent living, memory care, and long-term and short-term care, the home offers an environment where residents continuously grow as individuals in a nurturing environment that maximizes everyone’s quality of life.
D’Youville Place specializes in surgical recovery, skilled nursing, and therapeutic rehabilitation. Other community features include housekeeping, transportation, social events, recreational activities, and specialized programs.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 39th out of 58 homes in Massachusetts.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 39th out of 58 homes in Massachusetts.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 41m per day
Rank #39 / 58Nurse hours — state benchmarkedThis home is ranked 39th out of 58 homes in Massachusetts.Shows adjusted nurse hours per resident per day benchmarked to the Massachusetts average, with a ranking across 58 Massachusetts SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
vs Massachusetts avg
-6%
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 22m per day |
Capacity and availability
This home is often near full
Occupancy higher than 95% suggests steady demand, but availability may be limited.
Occupancy rate
95.2%
Rank #6 / 59Occupancy rate — state benchmarkedThis home is ranked 6th out of 59 homes in Massachusetts.Shows this facility's occupancy rate versus the Massachusetts average, with its statewide rank out of 59. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
138 days
Occupancy rate
95.2%
Rank #6 / 59Occupancy rate — state benchmarkedThis home is ranked 6th out of 59 homes in Massachusetts.Shows this facility's occupancy rate versus the Massachusetts average, with its statewide rank out of 59. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
138 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Breakdown by payment type
Medicare
29% of new residents, usually for short-term rehab.
Typical stay
22 days
Private pay
58% of new residents, often for short stays.
Typical stay
3 - 4 months
Medicaid
13% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Voluntary non-profit community
Home revenue
$33.3M
Operating deficit
-$1.5M
Voluntary non-profit community
Home revenue
$33.3M Rank #4 / 60Revenue — state benchmarkedThis home is ranked 4th out of 60 homes in Massachusetts.Shows this facility's annual revenue compared to the Massachusetts SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Operating deficit
-$1.5M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #5 / 60Payroll — state benchmarkedThis home is ranked 5th out of 60 homes in Massachusetts.Shows total annual staff payroll benchmarked to the Massachusetts average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$19.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #5 / 60Payroll — state benchmarkedThis home is ranked 5th out of 60 homes in Massachusetts.Shows total annual staff payroll benchmarked to the Massachusetts average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$15.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$34.8M
Walk Score: 19 / 100 Rank #49 / 55Walk Score — state benchmarkedThis home is ranked 49th out of 55 homes in Massachusetts.Shows how walkable this facility's neighborhood is compared to the average Walk Score across Massachusetts SNFs. Higher scores benefit residents, families, and staff.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Rehabilitation Services
Short-Term Rehab
Short-Stay Rehabilitation
Alzheimer’s Special Care
What does this home offer?
Housing Options: Private Rooms
Building Type: Two-story
Transportation Services
Fitness and Recreation
Types of Care at D‘Youville Life and Wellness Community
Independent Living
Hospice Care
Health Inspection History
Inspections
Total health citations
29
Rank #35 / 57Health citations — state benchmarkedThis home is ranked 35th out of 57 homes in Massachusetts.Shows this facility's total health deficiency citations benchmarked to the Massachusetts state average, with a ranking across all 57 MA SNFs. Lower citation counts earn a better rank.
Massachusetts average 32.7
Citations per inspection
5.8
Rank #28 / 57Citations per inspection — state benchmarkedThis home is ranked 28th out of 57 homes in Massachusetts.Shows average deficiency citations per CMS inspection for this facility versus the Massachusetts mean across 57 SNFs with citation data. Lower is better.
Massachusetts average 7.24
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
27 of 29 citations resulted from standard inspections; and 1 of 29 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
100% better than Massachusetts averageMassachusetts average: 0.3
Serious Health citations
1
1
33% better than Massachusetts averageMassachusetts average: 1.5
0 critical citations
1 serious citation
28 moderate citations
0 minor citations
Citations history (last 3 years)
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Apr 11, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Apr 11, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Apr 11, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Apr 11, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Apr 11, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Apr 11, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Apr 11, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Apr 11, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Financial Assistance for
Nursing Home in Massachusetts
D‘Youville Life and Wellness Community is located in Lowell, Massachusetts.
Here are the financial assistance programs available to residents in Massachusetts.
Places of interest near D‘Youville Life and Wellness Community
3.5 miles from city center
Estimated distance in miles from Lowell's city center to D‘Youville Life and Wellness Community's address, calculated via Google Maps.
— 9.17 miles to nearest hospital (St. Joseph Hospital)
Calculate Travel Distance to D‘Youville Life and Wellness Community
Add your location
Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
299
Employees
261
Contractors
38
Staff to resident ratio
1.44:1
15% worse than Massachusetts averageMassachusetts average ratio: 1.70:1
Avg staff/day
114
Average shift
7.5 hours
5% worse than Massachusetts averageMassachusetts average: 7.9 hours
Total staff hours (quarter)
77,340
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
21
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
67
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
128
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
3.3%
2,578 contractor hours this quarter
Licensed Practical Nurse: 15
Registered Nurse: 12
Certified Nursing Assistant: 9
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 119 | 9 | 128 | 38,397 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 52 | 15 | 67 | 17,577 | 91 | 100% | 8.4 |
| RN Director of Nursing | 18 | 0 | 18 | 5,854 | 91 | 100% | 7.7 |
| Registered Nurse | 9 | 12 | 21 | 3,317 | 90 | 99% | 8.1 |
| Other Dietary Services Staff | 12 | 0 | 12 | 2,830 | 91 | 100% | 6.7 |
| Clinical Nurse Specialist | 10 | 0 | 10 | 1,692 | 87 | 96% | 5.7 |
| Respiratory Therapy Technician | 8 | 0 | 8 | 1,501 | 88 | 97% | 5.3 |
| Physical Therapy Assistant | 12 | 0 | 12 | 1,218 | 88 | 97% | 3.6 |
| Occupational Therapy Aide | 4 | 0 | 4 | 1,095 | 68 | 75% | 7 |
| Dietitian | 2 | 0 | 2 | 904 | 63 | 69% | 8 |
| Mental Health Service Worker | 3 | 0 | 3 | 894 | 64 | 70% | 7.8 |
| Physical Therapy Aide | 5 | 0 | 5 | 510 | 80 | 88% | 3.6 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 413 | 55 | 60% | 7.5 |
| Speech Language Pathologist | 4 | 0 | 4 | 372 | 73 | 80% | 3.7 |
| Qualified Social Worker | 1 | 0 | 1 | 185 | 49 | 54% | 3.8 |
| Medical Director | 0 | 1 | 1 | 52 | 13 | 14% | 4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 37 | 6 | 7% | 6.2 |
128 Certified Nursing Assistant
% of Days
100%
67 Licensed Practical Nurse
% of Days
100%
18 RN Director of Nursing
% of Days
100%
21 Registered Nurse
% of Days
99%
12 Other Dietary Services Staff
% of Days
100%
10 Clinical Nurse Specialist
% of Days
96%
8 Respiratory Therapy Technician
% of Days
97%
12 Physical Therapy Assistant
% of Days
97%
4 Occupational Therapy Aide
% of Days
75%
2 Dietitian
% of Days
69%
3 Mental Health Service Worker
% of Days
70%
5 Physical Therapy Aide
% of Days
88%
1 Administrator
% of Days
68%
1 Nurse Practitioner
% of Days
60%
4 Speech Language Pathologist
% of Days
80%
1 Qualified Social Worker
% of Days
54%
1 Medical Director
% of Days
14%
1 Occupational Therapy Assistant
% of Days
7%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
207
Medicare
10
4.8% of residents
Medicaid
94
45.4% of residents
Private pay or other
103
49.8% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.4
21% worse than Massachusetts averageMassachusetts average: 10.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.8
19% worse than Massachusetts averageMassachusetts average: 20.0
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
16.9%
Percent of long-stay residents whose need for help with daily activities has increased
16.9%
9% better than Massachusetts averageMassachusetts average: 18.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
26.1%
Percent of long-stay residents whose ability to move independently worsened
26.1%
35% worse than Massachusetts averageMassachusetts average: 19.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.3%
28% worse than Massachusetts averageMassachusetts average: 22.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
6.5%
Percent of long-stay residents experiencing one or more falls with major injury
6.5%
80% worse than Massachusetts averageMassachusetts average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.1%
Percent of long-stay high risk residents with pressure ulcers
7.1%
52% worse than Massachusetts averageMassachusetts average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.5%
Percent of long-stay residents with a urinary tract infection
3.5%
67% worse than Massachusetts averageMassachusetts average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.2%
Percent of long-stay residents who lose too much weight
5.2%
In line with Massachusetts averageMassachusetts average: 5.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.9%
Percent of long-stay residents who have depressive symptoms
0.9%
92% better than Massachusetts averageMassachusetts average: 10.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
18.6%
Percent of long-stay residents who received an antipsychotic medication
18.6%
8% better than Massachusetts averageMassachusetts average: 20.3%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.2%
5% better than Massachusetts averageMassachusetts average: 91.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.0%
In line with Massachusetts averageMassachusetts average: 94.8%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.6%
26% better than Massachusetts averageMassachusetts average: 76.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.7%
Percent of short-stay residents who newly received an antipsychotic medication
1.7%
31% worse than Massachusetts averageMassachusetts average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.8%
22% better than Massachusetts averageMassachusetts average: 77.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$20K
72% lower than Massachusetts averageMassachusetts average: $72K
Number of fines
2
17% more fines than Massachusetts averageMassachusetts average: 1.7
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Massachusetts averageMassachusetts average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$20K
Massachusetts average
$72K
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Financial Trends
Historical financial and operational data for D‘Youville Life and Wellness Community based on CMS SNF Cost Reports.
Occupancy Rate
95.2%
↑ 0.8pp vs 2022
Net Income
-$1.5M
↑ ~$7.8M vs 2022
Total Payroll
$19.7M
↑ ~$73.6K vs 2022
Profit Margin
-4.8%
↑ 26.6pp vs 2022
Guides for Better Senior Living
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Frequently Asked Questions about D‘Youville Life and Wellness Community
What neighborhood is D‘Youville Life and Wellness Community in?
D‘Youville Life and Wellness Community is in the Pawtucketville neighborhood.
Is D‘Youville Life and Wellness Community in a walkable area?
D‘Youville Life and Wellness Community has a walk score of 19. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the phone number of D‘Youville Life and Wellness Community?
(978) 569-1000 will put you in contact with the team at D‘Youville Life and Wellness Community.
Is D‘Youville Life and Wellness Community Medicare or Medicaid certified?
Yes — D‘Youville Life and Wellness Community is a CMS-certified provider of Medicare and Medicaid.
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