East Glen

Nursing Home, Memory Care & Skilled Nursing · Birmingham, AL

CMS overall rating

53 Medical Park Drive East, Birmingham, AL 35235 View map

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East Glen accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

East Glen accepts Medicare, Medicaid, and private pay.

Overview of East Glen

Located at 53 Medical Park Drive East, East Glen is a nursing home in Birmingham, Alabama, with 108 beds. The facility is owned by Stephanie Howard. It accepts Medicare, Medicaid, and private pay, providing families several ways to cover both short-term rehabilitation and longer-term skilled nursing care.

Its occupancy rate is 94%, with an average resident stay of 81 days. The facility serves a population of post-acute recovery and longer-term care residents.

The facility’s clinical focus is rehabilitation, and its core offerings are physical therapy and related services. Nurses serve residents an average of 4 hours and 24 minutes per day, and the team comprises registered nurses, nursing aides, and licensed practical nurses. This level of hands-on staffing is typically available in skilled nursing facilities managing post-acute recovery.

During a state inspection, the facility was found to have deficiencies in clinical care procedures, wound management, and clinical documentation. However, the facility can still provide care in these areas.

Residents have access to amenities that support rehabilitation and recovery. These include physical therapy space, craft activities, a salon, and a private family dining room.

The facility earned a Walk Score of 4. However, the location mostly requires a car, despite its proximity to Medical Park Drive near the area’s medical resources. Families evaluating post-acute care options should schedule an in-person tour to assess whether the facility’s rehabilitation programs, physical environment, and staffing are sufficient for their needs.

Facility Direct Line (205) 836-4231

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to Alabama state averages

Total nursing care / resident

4h 24m per day

This facility Alabama avg (4h 22m per day)

vs Alabama avg

+1%

6 of 6 metrics below state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	33m per day	▼ 13% State avg: 38m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	41m per day	▼ 14% State avg: 47m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 21m per day	▼ 6% State avg: 2h 30m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 7m per day	▼ 5% State avg: 3h 17m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	2m per day	▼ 23% State avg: 2m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	16m per day	▼ 25% State avg: 22m per day · National avg: 28m per day

Capacity and availability

81 days

108-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 4 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate

94%

Higher than the Alabama average: 80.8%

Occupied beds

101 / 108

Average occupied beds in Alabama homes 97 beds

Facility TypeNursing Home

StatusRegular

CountyJefferson

CMS Certification Number015388

East Glen is administered by Stephanie Howard.

Profit StatusFor-profit

Rehabilitation Services

Pets not allowed

Physical Therapy

Craft Activity Spaces

Dining Areas

Salon

Central Laundry

Private Family Dining Room

Since 2018 · 8 years of data 16 deficiencies

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Alabama state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. Alabama state average

Overall vs. AL average

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	AL Average	vs. AL Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	16	17	This facility has 6% fewer total deficiencies than a typical Alabama nursing home (16 vs. AL avg 17).↓ 6% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

June 10, 2023 complaint investigation found immediate jeopardy for failing to initiate CPR on an unresponsive, pulseless resident, violating facility policy and American Heart Association guidelines.
March 16, 2023 routine inspection cited three deficiencies including inaccurate MDS coding, failure to follow wound care orders, and inaccessible call light for a resident.
November 1, 2018 survey found no health deficiencies during the inspection.

Show Inspection Reports

Inspections since 2019

Total health inspections 3

Alabama average 2.9

Last Health inspection on Jun 2023

Total health citations

Alabama average 10.4

Citations per inspection

2.67

Alabama average 3.46

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

4 of 8 citations resulted from standard inspections; 1 of 8 resulted from complaint investigations; and 3 of 8 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 7 years)

Critical health citations

43% worse than Alabama average

Alabama average: 0.7

Serious health citations

100% better than Alabama average

Alabama average: 0.2

1 critical citation Alabama average: 0.7

0 serious citations Alabama average: 0.2

7 moderate citations Alabama average: 9.1

0 minor citations Alabama average: 0.4

Citations history (last 7 years)

Quality of Care critical citation Jun 10, 2023

Corrected

Environmental moderate citation Mar 16, 2023

Corrected

Quality of Care moderate citation Mar 16, 2023

Corrected

Care Planning moderate citation Mar 16, 2023

Corrected

Total staff 153

Employees 121

Contractors 32

Staff to resident ratio 1.91 : 1

23% more staff per resident than Alabama average

Avg staff/day 52

Average shift 7.6 hours

0% compared with Alabama average

Total staff hours (quarter) 36,252

Nursing staff breakdown

8.9 hours

7.3 hours

Contractor staffing

2,142 contractor hours this quarter

Physical Therapy Aide: 8 Speech Language Pathologist: 7 Qualified Social Worker: 6 Physical Therapy Assistant: 6 Respiratory Therapy Technician: 3 Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	74	0	74	19,840	92	100%	7.3
Licensed Practical Nurse	15	0	15	6,053	92	100%	8.9
Registered Nurse	10	0	10	3,185	92	100%	8.9
Clinical Nurse Specialist	6	0	6	1,293	65	71%	7.6
Nurse Aide in Training	10	0	10	1,199	79	86%	6.9
Mental Health Service Worker	2	0	2	928	63	68%	7.9
Speech Language Pathologist	0	7	7	720	69	75%	6.3
Physical Therapy Aide	0	8	8	500	74	80%	5.9
Administrator	1	0	1	480	60	65%	8
Dietitian	1	0	1	452	61	66%	7.4
Nurse Practitioner	1	0	1	440	55	60%	8
Physical Therapy Assistant	0	6	6	378	67	73%	5.3
Qualified Social Worker	0	6	6	289	64	70%	4
Occupational Therapy Aide	1	0	1	240	35	38%	6.9
Respiratory Therapy Technician	0	3	3	230	59	64%	3.9
Medical Director	0	1	1	15	7	8%	2.1
Occupational Therapy Assistant	0	1	1	10	2	2%	5

74 Certified Nursing Assistant

% of Days 100%

15 Licensed Practical Nurse

% of Days 100%

10 Registered Nurse

% of Days 100%

6 Clinical Nurse Specialist

% of Days 71%

10 Nurse Aide in Training

% of Days 86%

2 Mental Health Service Worker

% of Days 68%

7 Speech Language Pathologist

% of Days 75%

8 Physical Therapy Aide

% of Days 80%

1 Administrator

% of Days 65%

1 Dietitian

% of Days 66%

1 Nurse Practitioner

% of Days 60%

6 Physical Therapy Assistant

% of Days 73%

6 Qualified Social Worker

% of Days 70%

1 Occupational Therapy Aide

% of Days 38%

3 Respiratory Therapy Technician

% of Days 64%

1 Medical Director

% of Days 8%

1 Occupational Therapy Assistant

% of Days 2%

View All Staffing Data in Birmingham

Total fines amount $15K

78% lower than Alabama average

Alabama average: $65K

Number of fines 1

58% fewer fines than Alabama average

Alabama average: 2.4

Payment Denials 0

100% fewer payment denials than Alabama average

Alabama average: 0.3

Fines amount comparison

This facility $15K

Alabama average $65K

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 7.5

16% better than Alabama average

Alabama average: 8.9

Functional decline score 11.2

23% better than Alabama average

Alabama average: 14.5

Long-stay resident measures

Above average Alabama avg: 3.3

Need for Help with Daily Activities Increased 10.2%

27% better than Alabama average

Alabama average: 13.9%

Walking Ability Worsened 12.4%

23% better than Alabama average

Alabama average: 16.1%

Low Risk Residents with Bowel/Bladder Incontinence 11.0%

19% better than Alabama average

Alabama average: 13.6%

Falls with Major Injury 2.8%

17% better than Alabama average

Alabama average: 3.4%

High Risk Residents with Pressure Ulcers 3.1%

48% better than Alabama average

Alabama average: 5.9%

Urinary Tract Infection 2.2%

20% better than Alabama average

Alabama average: 2.7%

Lost Too Much Weight 9.0%

66% worse than Alabama average

Alabama average: 5.4%

Depressive Symptoms 3.8%

206% worse than Alabama average

Alabama average: 1.2%

Antipsychotic Use 10.9%

47% better than Alabama average

Alabama average: 20.7%

Pneumococcal Vaccine 99.1%

8% better than Alabama average

Alabama average: 91.5%

Influenza Vaccine 100.0%

6% better than Alabama average

Alabama average: 94.8%

Short-stay resident measures

Above average Alabama avg: 2.1

Pneumococcal Vaccine 99.3%

19% better than Alabama average

Alabama average: 83.7%

Antipsychotic medication increase 1.4%

36% better than Alabama average

Alabama average: 2.1%

Influenza Vaccine 97.9%

22% better than Alabama average

Alabama average: 80.3%

Re-hospitalized after SNF stay 31.4%

28% worse than Alabama average

Alabama average: 24.5%

Emergency department visits 13.6%

18% worse than Alabama average

Alabama average: 11.5%

Falls with major injury 0.0%

100% better than Alabama average

Alabama average: 0.8%

Ability to care for self at discharge 48.2%

10% worse than Alabama average

Alabama average: 53.7%

Successful return to home or community 64.1%

27% better than Alabama average

Alabama average: 50.6%

Breakdown by payment type

Medicare

18% of new residents, usually for short-term rehab.

Typical stay 18 days

Private pay

65% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

17% of new residents, often for long-term daily care.

Typical stay 9 - 10 months

Total residents 80

Medicare

6.3% of residents

Medicaid

53.8% of residents

Private pay or other

40% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for East Glen from 2012–2024, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 06/2024.

Occupancy Rate 83.1% ↑ 7.2pp vs 2023

Net Patient Income $841.0K ↑ ~$227.9K vs 2023

Payroll Costs $5.4M ↑ ~$734.8K vs 2023

Operating Margin 8.6% ↑ 1.5pp vs 2023

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Occupancy %	97.9%	96.7%	96.5%	96.6%	97.3%	96.0%	95.1%	93.2%	92.6%	78.0%	76.6%	75.9%	83.1%
Beds	108	108	108	108	108	108	108	108	108	108	108	108	108
Net Income	$701,519	$635,046	$455,436	$580,471	$946,146	$971,816	$940,487	$843,738	$778,915	$739,945	$977,318	$1,092,724	$926,395
Gross Revenue	$11,096,921	$11,850,500	$12,871,474	$13,485,123	$13,612,217	$13,907,187	$13,086,203	$14,991,572	$14,541,848	$11,728,544	$10,564,756	$11,616,051	$12,367,577
Operating Expenses	$7,505,172	$7,590,162	$7,872,245	$8,035,631	$7,997,878	$8,192,275	$8,016,766	$8,585,096	$8,811,781	$8,055,779	$7,453,155	$8,039,892	$8,901,922
Net Patient Income	$902,425	$842,126	$761,417	$864,546	$1,185,144	$1,048,402	$1,020,329	$956,358	$911,057	$1,025,397	$797,671	$613,144	$841,022
Net Patient Revenue	$8,407,597	$8,432,288	$8,633,662	$8,900,177	$9,183,022	$9,240,677	$9,037,095	$9,541,454	$9,722,838	$9,081,176	$8,250,826	$8,653,036	$9,742,944
Payroll Costs	$4,085,150	$3,999,788	$4,121,122	$4,221,830	$4,284,567	$4,467,629	$4,352,174	$4,608,130	$4,800,407	$4,402,757	$4,276,455	$4,650,812	$5,385,562
Operating Margin %	10.7%	10.0%	8.8%	9.7%	12.9%	11.4%	11.3%	10.0%	9.4%	11.3%	9.7%	7.1%	8.6%
Medicare %	10.2%	10.3%	11.2%	12.2%	13.0%	12.1%	7.5%	11.4%	8.1%	6.1%	4.3%	5.1%	4.1%
Medicaid %	56.6%	55.7%	50.8%	46.6%	49.1%	46.0%	58.3%	55.7%	56.4%	62.2%	67.0%	63.0%	62.8%
Private %	33.3%	33.9%	38.0%	41.1%	37.9%	41.9%	34.2%	32.9%	35.5%	31.6%	28.7%	31.9%	33.1%
Net Patient Revenue/Day	$217	$221	$227	$234	$239	$244	$241	$260	$266	$295	$273	$289	$297
Cost/Day	$194	$199	$207	$211	$208	$217	$214	$234	$241	$262	$247	$269	$271
Avg Length of Stay	103.2 days	98.2 days	95.1 days	85.8 days	91.3 days	79.3 days	90.6 days	67.8 days	74.6 days	101.4 days	114.8 days	82.4 days	81.5 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

Net patient revenue

$9.7M

Net patient income

$841.0K

For-profit Corporation

Net patient revenue

$9.7M

Net patient income

$841.0K

Other income

$211.9K

Payroll costs

$5.4M 55.3% of net patient revenue

Other operating costs

$3.5M

Total costs

$8.9M

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (65% of admissions), and a typical private pay stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 18%

Private pay 65%

Medicaid 17%

Coverage residents most often leave under.

Medicare 16%

Private pay 71%

Medicaid 13%

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Info below is compiled from CMS reports & the AL Dept. of Public Health (ADPH), senior community websites & trusted data sources such as Walk Score & BBB.

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Eastview Rehabilitation & Healthcare Center	NH	Birmingham (South Eastlake)	92 Facility 92 AL AVG 90 Rank #97 / 241	67.4% Facility 67.4% AL AVG 78.3 Rank #86 / 108	-14%	4.39 Facility 4.39 AL AVG 4.37 Rank #65 / 126	-8%	+1%	$0 Facility $0 AL AVG $59.8k Rank #1 / 127	8 Facility 8 AL AVG 10.4 Rank #46 / 126	2.0 Facility 2.0 AL AVG 3.5 Rank #15 / 126	-	62	-	58 Facility 58 AL AVG 36 Rank #71 / 417	Clarence Ball	$8.9MFiscal year ending 06/2024 Facility $8.9MFiscal year ending 06/2024 AL AVG $11.1M Rank #97 / 125	$4.7MFiscal year ending 06/2024 Facility $4.7MFiscal year ending 06/2024 AL AVG $4.7M Rank #65 / 125	52.8%Fiscal year ending 06/2024 Facility 52.8%Fiscal year ending 06/2024 AL AVG 45% Rank #23 / 121	15014
East Glen	NH MC SNF	East Birmingham	108 Facility 108 AL AVG 90 Rank #75 / 241	93.5% Facility 93.5% AL AVG 78.3 Rank #19 / 108	+19%	4.40 Facility 4.40 AL AVG 4.37 Rank #65 / 126	-36%	+1%	$14.5k Facility $14.5k AL AVG $59.8k Rank #107 / 127	8 Facility 8 AL AVG 10.4 Rank #46 / 126	2.7 Facility 2.7 AL AVG 3.5 Rank #38 / 126	1	101	-	4 Facility 4 AL AVG 36 Rank #368 / 417	Stephanie Howard	$9.7MFiscal year ending 06/2024 Facility $9.7MFiscal year ending 06/2024 AL AVG $11.1M Rank #52 / 125	$5.4MFiscal year ending 06/2024 Facility $5.4MFiscal year ending 06/2024 AL AVG $4.7M Rank #61 / 125	55.3%Fiscal year ending 06/2024 Facility 55.3%Fiscal year ending 06/2024 AL AVG 45% Rank #87 / 121	15388

Nursing Home Explorer

Elderly and Disabled Waiver

Alabama Medicaid E&D Waiver

Age 65+ or disabled

General Alabama resident, Medicaid-eligible, requires nursing home-level care but can live in community with support.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).

Must be assessed by a nurse for nursing home-level care need.

Benefits

In-home personal care (4-6 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care (~$50/day avg.) Home-delivered meals Case management

Alabama Respite for Caregivers Program

Alabama Respite (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)

General Alabama resident.

Income Limits No strict limit; prioritizes low-income.

Asset Limits Not applicable.

Focus on rural caregivers; limited funding.

Benefits

In-home respite (4-6 hours/day) Adult day care (~$50/day) Short-term facility care (up to 5 days)

SenioRx Prescription Assistance Program

AL SenioRx

Age 55+

General Alabama resident, chronic illness requiring daily medication, not fully covered by other drug plans.

Income Limits ~$3,000/month individual, varies by AAA

Asset Limits Not strictly enforced; income-focused.

High ROI; saved $43.5M for 6,825 participants in FY 2022.

Benefits

Prescription cost reduction (avg. $6,300/year savings per participant) Medication management support

Weatherization Assistance Program (WAP)

AL WAP

Age 60+ priority

General Alabama resident, own or rent home, low-income status.

Income Limits (2025) ~$2,510/month 200% of poverty level, individual

Asset Limits Not applicable; income-driven.

Prioritizes seniors and disabled; limited annual funding.

Benefits

Insulation Weather stripping HVAC repairs (avg. $500-$1,000 in annual energy savings)

Section 202 Supportive Housing for the Elderly

AL Section 202

Age 62+

General Alabama resident, very low income, able to live independently with support.

Income Limits (2025) ~$1,500/month 50% of area median income, individual, varies by county

Asset Limits $10,000 individual, excludes home if owned

High demand in urban areas like Birmingham; limited units statewide.

Benefits

Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Alabama CARES Program

AL CARES

Age —

General Caregivers of Alabama residents aged 60+ needing assistance with 3+ daily activities; no age limit for caregivers.

Income Limits No strict limit; cost-sharing based on recipient’s income e.g., ~$2,500/month threshold

Asset Limits Not applicable; focus on need.

Prioritizes caregivers with greatest economic/social need; complements respite programs like AL Lifespan Respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplemental supplies (e.g., $200/year avg.)

Is East Glen in a walkable area?

East Glen has a walk score of 4. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at East Glen?

East Glen's occupancy is 94%.

Are pets allowed at East Glen?

No, East Glen has a no-pet policy.

Does East Glen operate as a for-profit or non-profit?

East Glen is registered as a for-profit in AL.

Who is the administrator of East Glen?

Stephanie Howard is the administrator of East Glen.

How many beds does East Glen have?

East Glen has 108 beds.

Are there photos of East Glen?

Yes — there are 2 photos of East Glen in the photo gallery on this page.

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East Glen

Overview of East Glen

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Additional Policies & Features

Amenities & Lifestyle

Contact East Glen

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Alabama state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2019

Breakdown of citation severity (last 7 years)

Citations history (last 7 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

74 Certified Nursing Assistant

15 Licensed Practical Nurse

10 Registered Nurse

6 Clinical Nurse Specialist

10 Nurse Aide in Training

2 Mental Health Service Worker

7 Speech Language Pathologist

8 Physical Therapy Aide

1 Administrator

1 Dietitian

1 Nurse Practitioner

6 Physical Therapy Assistant

6 Qualified Social Worker

1 Occupational Therapy Aide

3 Respiratory Therapy Technician

1 Medical Director

1 Occupational Therapy Assistant

Penalties and fines

Fines amount comparison

Fines amount comparison

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Primarily short stays

Admissions

Discharges

Places of interest near East Glen

Calculate Travel Distance to East Glen

Compare Nursing Homes around Birmingham

Financial Assistance for Nursing Home in Alabama

Elderly and Disabled Waiver

Alabama Respite for Caregivers Program

SenioRx Prescription Assistance Program

Weatherization Assistance Program (WAP)

Section 202 Supportive Housing for the Elderly

Alabama CARES Program

Guides for Better Senior Living

Financial Assistance for
Nursing Home in Alabama