Elderwood at Waverly

Nursing Home, Adult Day Care, Assisted Living, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Waverly, NY

CMS overall rating

37 North Chemung Street, Waverly, NY 14892 View map

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Elderwood at Waverly accepts Medicare, Medicaid, and private pay.

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Elderwood at Waverly accepts Medicare, Medicaid, and private pay.

Overview of Elderwood at Waverly

Located in Waverly, New York, Elderwood at Waverly is a nursing home operated by 37 North Chemung Operating Company, LLC, and owned by Maria Landy. The 200-bed home is located in a somewhat walkable neighborhood and serves both short-term rehabilitation and long-term care needs. It accepts Medicare, Medicaid, and private pay, giving families several options to cover the cost of care.

The facility focuses on rehabilitation, offering programs for subacute recovery, orthopedic and neurological therapy, and outpatient services. Beyond traditional nursing care, Elderwood provides specialized tracks in adult day services, oncology support, palliative care, and secure memory care. This makes the facility a comprehensive option for residents with varied clinical needs.

The home’s nurse staffing averages 2 hours and 43 minutes per resident each day. Residents are supported by registered nurses, nurse aides, and licensed practical nurses working across daily shifts.

With an occupancy rate of 86%, 172 beds are occupied, reflecting steady demand. Residents stay for an average of 114 days, including short-term rehabilitation and those requiring ongoing skilled nursing care. They can choose from comfortable private and semi-private rooms and receive daily housekeeping and laundry services. The facility also features a spacious, well-equipped rehabilitation gym, with an active schedule of social programming and activities.

State inspections have identified issues with documentation, reporting requirements, and facility operations across multiple inspection cycles. All findings have been addressed, but some corrections took longer than expected. Families considering the facility can ask about how these areas are managed daily.

Residents enjoy pleasant meals, and they have access to WiFi. The community’s diverse programs and focus on rehabilitation make it appealing to families seeking post-acute care or longer-term nursing support in the Waverly area.

Facility Direct Line (607) 565-2861 cflint@elderwood.com

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to New York state averages

Total nursing care / resident

2h 43m per day

This facility New York avg (3h 35m per day)

vs New York avg

-24%

6 of 6 metrics below state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	27m per day	▼ 36% State avg: 42m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	32m per day	▼ 31% State avg: 46m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	1h 35m per day	▼ 28% State avg: 2h 11m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	2h 7m per day	▼ 33% State avg: 3h 10m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	6m per day	▼ 16% State avg: 7m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	16m per day	▼ 42% State avg: 28m per day · National avg: 28m per day

Capacity and availability

114 days

200-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

Walk Score: 42 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate

86%

Similar to the New York average: 88.3%

Occupied beds

172 / 200

Average occupied beds in New York homes 166 beds

Facility TypeNursing Home

StatusActive

CountyTioga

License Number5320302N

CMS Certification Number335346

Elderwood at Waverly is legally operated by 37 North Chemung Operating Company, LLC (For Profit).

Owner Name37 North Chemung Operating Company, LLC (For Profit)

Rehabilitation Services

Respite Care

Bright

Spacious Rehab Gym With State-Of-The-Art Equipment

Comfortable Private And Semi-Private Rooms And Suites

Daily Housekeeping And Laundry

Lively Social Activities

Complimentary Wifi

Since 2018 · 8 years of data 3 enforcement actions 24 citations 178 complaints 6 inspections 16 complaint investigations

Inspection Score

17 points below the New York State average for nursing homes (83/100)

Enforcement Actions Enforcement actions are formal penalties or interventions imposed by New York State regulators when a nursing home fails to meet state or federal care, safety, or regulatory standards. They may include directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.

Since 2018

3 enforcement actions

This facility has 3 enforcement actions. 33% of New York State nursing homes have zero, and the statewide average is 1.6.

January 30, 2025 Resident Rights #NH-25-026
April 27, 2023 Infection Control #NH-23-087
November 19, 2018 Multiple Deficiencies #NH-19-007

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York State state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. New York State state average

Overall vs. NY average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	NY Average	vs. NY Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	24	13	This facility has 85% more total citations than a typical New York State nursing home (24 vs. NY avg 13).↑ 85% worse
Health citations Citations related to resident care, clinical practices, and day-to-day operations.	20	20	This facility has health citations in line with the New York State average (20 vs. NY avg 20).— At avg
Life safety citations Citations related to building safety — fire prevention, emergency egress, and similar.	4	4	This facility has life safety citations in line with the New York State average (4 vs. NY avg 4).— At avg
Citations per inspection Average citations per inspection.	4	1.4	This facility has 186% more citations per inspection than a typical New York State nursing home (4 vs. NY avg 1.4).↑ 186% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	NY Average	vs. NY Avg
Total inspections Combined count of all inspections conducted at this facility.	6	9	This facility has had 33% fewer total inspections than the New York State average (6 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 33% fewer
Inspections with citations Inspections that resulted in at least one regulatory citation.	5	4	This facility has 25% more inspections with citations than a typical New York State nursing home (5 vs. NY avg 4).↑ 25% worse
Inspection citation rate Percentage of inspections that resulted in at least one citation.	83%	44%	This facility has 39 percentage points higher inspection citation rate than a typical New York State nursing home (83% vs. NY avg 44%).↑ 39% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	NY Average	vs. NY Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	178	79	This facility has 125% more total complaints than a typical New York State nursing home (178 vs. NY avg 79).↑ 125% worse
Complaints per year Average complaints per year since 2020.	29.7	13.2	This facility has 125% more complaints per year than a typical New York State nursing home (29.7 vs. NY avg 13.2).↑ 125% worse
Complaints per bed Size-adjusted complaint rate based on occupied beds.	1.03	0.50	This facility has 106% more complaints per bed than a typical New York State nursing home (1.03 vs. NY avg 0.5).↑ 106% worse
Complaint investigations On-site investigations triggered by complaints filed with New York State regulators.	16	15	This facility has 7% more complaint investigations than a typical New York State nursing home (16 vs. NY avg 15).↑ 7% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

January 30, 2025 inspection found two deficiencies including one immediate jeopardy for treatment refusal and advance directives, with one deficiency uncorrected as of March 2025.
March 28, 2025 inspection cited 22 deficiencies mostly level 2 severity across care, safety, and facility systems, all corrected by May 2025.
Repeated failures to correct reporting deficiencies to the national health safety network noted in June 2022 and November 20, 2023 inspections.

Show Inspection Reports

Inspections since 2023

Total health inspections 3

New York State average 3.6

Last Health inspection on Mar 2025

Total health citations

New York State average 18.5

Citations per inspection

7.67

New York State average 5.05

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

16 of 23 citations resulted from standard inspections; 2 of 23 resulted from complaint investigations; and 5 of 23 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)

Critical health citations

400% worse than New York State average

New York State average: 0.2

Serious health citations

100% better than New York State average

New York State average: 0.2

1 critical citation New York State average: 0.2

0 serious citations New York State average: 0.2

21 moderate citations New York State average: 17.4

1 minor citation New York State average: 0.7

Citations history (last 3 years)

Administration moderate citation Mar 28, 2025

Corrected

Environmental moderate citation Mar 28, 2025

Corrected

Nutrition moderate citation Mar 28, 2025

Corrected

Nutrition moderate citation Mar 28, 2025

Corrected

Employee Flu Vaccination Rate: 89%

Percentage of facility employees vaccinated against influenza.

Total staff 320

Employees 320

Contractors 0

Staff to resident ratio 1.69 : 1

866% more staff per resident than New York average

Avg staff/day 79

Average shift 7.6 hours

0% compared with New York average

Total staff hours (quarter) 55,515

Nursing staff breakdown

7.3 hours

8.3 hours

152

7.6 hours

Contractor staffing

Total hours from contractors 0% — all staff are direct employees this quarter

Staff by category


Certified Nursing Assistant	152	152	26,025	92	100%	7.6
Licensed Practical Nurse	39	39	8,885	92	100%	8.3
Registered Nurse	28	28	5,552	92	100%	7.3
Physical Therapy Assistant	18	18	2,646	82	89%	7.3
Other Dietary Services Staff	12	12	1,789	85	92%	7.3
Respiratory Therapy Technician	17	17	1,644	85	92%	7.4
Clinical Nurse Specialist	10	10	1,571	68	74%	7.9
Dental Services Staff	3	3	1,225	57	62%	9.8
Speech Language Pathologist	4	4	1,200	64	70%	7.4
Occupational Therapy Aide	6	6	815	68	74%	7.1
Administrator	3	3	773	60	65%	7.5
Nurse Aide in Training	13	13	632	11	12%	7.5
Mental Health Service Worker	4	4	589	63	68%	8
Physical Therapy Aide	2	2	504	65	71%	7.8
Qualified Social Worker	1	1	456	56	61%	8.1
Nurse Practitioner	2	2	451	61	66%	7.4
Dietitian	2	2	450	60	65%	7.5
Medical Director	2	2	252	63	68%	4
Occupational Therapy Assistant	2	2	57	17	18%	3.4

152 Certified Nursing Assistant

% of Days 100%

39 Licensed Practical Nurse

% of Days 100%

28 Registered Nurse

% of Days 100%

18 Physical Therapy Assistant

% of Days 89%

12 Other Dietary Services Staff

% of Days 92%

17 Respiratory Therapy Technician

% of Days 92%

10 Clinical Nurse Specialist

% of Days 74%

3 Dental Services Staff

% of Days 62%

4 Speech Language Pathologist

% of Days 70%

6 Occupational Therapy Aide

% of Days 74%

3 Administrator

% of Days 65%

13 Nurse Aide in Training

% of Days 12%

4 Mental Health Service Worker

% of Days 68%

2 Physical Therapy Aide

% of Days 71%

1 Qualified Social Worker

% of Days 61%

2 Nurse Practitioner

% of Days 66%

2 Dietitian

% of Days 65%

2 Medical Director

% of Days 68%

2 Occupational Therapy Assistant

% of Days 18%

View All Staffing Data

Total fines amount $10K

84% lower than New York State average

New York State average: $66K

Number of fines 1

51% fewer fines than New York State average

New York State average: 2.0

Payment Denials 0

100% fewer payment denials than New York State average

New York State average: 0.1

Fines amount comparison

This facility $10K

New York State average $66K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Jan 30, 2025 · $10K

Civil Money Penalty Jan 30, 2025

$10K

Last updated: Jan 2026

High-risk clinical events score 15.0

52% worse than New York State average

New York State average: 9.8

Functional decline score 26.5

46% worse than New York State average

New York State average: 18.1

Long-stay resident measures

Significantly below average New York State avg: 4.0

Need for Help with Daily Activities Increased 26.4%

60% worse than New York State average

New York State average: 16.4%

Walking Ability Worsened 24.4%

47% worse than New York State average

New York State average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence 28.6%

34% worse than New York State average

New York State average: 21.4%

Falls with Major Injury 7.3%

144% worse than New York State average

New York State average: 3.0%

High Risk Residents with Pressure Ulcers 8.8%

23% worse than New York State average

New York State average: 7.2%

Urinary Tract Infection 3.2%

127% worse than New York State average

New York State average: 1.4%

Lost Too Much Weight 8.0%

30% worse than New York State average

New York State average: 6.1%

Depressive Symptoms 8.1%

55% better than New York State average

New York State average: 18.1%

Antipsychotic Use 22.2%

76% worse than New York State average

New York State average: 12.6%

Pneumococcal Vaccine 96.8%

6% better than New York State average

New York State average: 91.4%

Influenza Vaccine 94.6%

In line with New York State average

New York State average: 95.2%

Hospitalizations per 1,000 days 2.54

49% worse than New York State average

New York State average: 1.71

ED visits per 1,000 days 1.11

18% better than New York State average

New York State average: 1.35

Short-stay resident measures

Above average New York State avg: 3.5

Pneumococcal Vaccine 90.6%

18% better than New York State average

New York State average: 76.6%

Antipsychotic medication increase 0.4%

72% better than New York State average

New York State average: 1.3%

Influenza Vaccine 74.5%

5% worse than New York State average

New York State average: 78.8%

Re-hospitalized after SNF stay 25.5%

24% worse than New York State average

New York State average: 20.6%

Emergency department visits 11.4%

18% worse than New York State average

New York State average: 9.7%

Falls with major injury 0.4%

43% better than New York State average

New York State average: 0.8%

Ability to care for self at discharge 58.9%

10% better than New York State average

New York State average: 53.7%

Successful return to home or community 61.8%

22% better than New York State average

New York State average: 50.6%

Breakdown by payment type

Medicare

34% of new residents, usually for short-term rehab.

Typical stay 28 days

Private pay

63% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 10 - 11 years

Total residents 189

Medicare

11.1% of residents

Medicaid

117

61.9% of residents

Private pay or other

27% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Elderwood at Waverly from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 89.7% ↓ 0.9pp vs 2022

Net Patient Income -$4.2M ↓ ~$3.1M vs 2022

Payroll Costs $14.4M ↑ ~$1.8M vs 2022

Operating Margin -20.1% ↓ 15.1pp vs 2022

Metric	2011	2012	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	90.8%	89.3%	88.3%	89.6%	90.1%	93.2%	91.8%	91.0%	79.6%	86.5%	90.6%	89.7%
Beds	211	211	211	200	200	200	200	200	200	200	200	200
Net Income	$748,600	-$169,883	$750,648	$1,009,414	$103,558	$13,744	$1,331,601	$481,206	-$1,402,655	-$1,039,071	$2,251,376	-$3,224,613
Gross Revenue	$16,545,121	$16,154,027	$18,008,926	$18,290,820	$25,957,968	$27,011,492	$26,531,376	$28,890,742	$24,391,260	$26,696,634	$30,925,065	$32,772,895
Operating Expenses	$15,631,134	$16,250,575	$17,307,683	$17,360,225	$19,310,757	$20,426,792	$20,530,004	$20,856,893	$20,214,181	$20,975,448	$22,583,354	$25,235,838
Net Patient Income	$689,736	-$229,166	$701,243	$930,595	-$317,280	-$155,180	$312,296	$106,586	-$2,913,255	-$1,530,942	-$1,087,643	-$4,231,345
Net Patient Revenue	$16,320,870	$16,021,409	$18,008,926	$18,290,820	$18,993,477	$20,271,612	$20,842,300	$20,963,479	$17,300,926	$19,444,506	$21,495,711	$21,004,493
Payroll Costs	$9,868,761	$10,398,199	$10,702,540	$10,824,118	$12,000,875	$12,254,254	$12,375,524	$12,778,438	$12,827,752	$13,204,230	$12,575,596	$14,408,468
Operating Margin %	4.2%	-1.4%	3.9%	5.1%	-1.7%	-0.8%	1.5%	0.5%	-16.8%	-7.9%	-5.1%	-20.1%
Medicare %	10.8%	10.2%	11.7%	12.0%	10.8%	11.5%	10.6%	10.9%	10.0%	9.1%	8.9%	8.3%
Medicaid %	78.9%	75.7%	71.7%	70.0%	72.5%	54.9%	42.8%	40.7%	53.1%	69.3%	67.0%	69.0%
Private %	10.2%	14.0%	16.6%	18.0%	16.7%	33.5%	46.6%	48.4%	36.9%	21.7%	24.0%	22.7%
Net Patient Revenue/Day	$233	$233	$265	$280	$288	$298	$311	$316	$297	$308	$325	$321
Cost/Day	$224	$236	$255	$265	$293	$300	$306	$314	$347	$332	$342	$385
Avg Length of Stay	155.4 days	153.5 days	125.9 days	119.4 days	118.2 days	116.3 days	115.1 days	114.2 days	165.5 days	145.2 days	122.7 days	114.1 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$21.0M

Net patient income

-$4.2M

For-profit Individual

Net patient revenue

$21.0M

Net patient income

-$4.2M

Other income

$1.0M

Payroll costs

$14.4M 68.6% of net patient revenue

Other operating costs

$10.8M

Total costs

$25.2M

What does this home offer?

Pets Allowed

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (63% of admissions), and a typical private pay stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 34%

Private pay 63%

Medicaid 2%

Coverage residents most often leave under.

Medicare 32%

Private pay 55%

Medicaid 13%

0.0 miles from city center Estimated distance in miles from Waverly's city center to Elderwood at Waverly's address, calculated via Google Maps.

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Nursing Home Explorer

Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled

General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $30,182 individual, higher due to NY Medicaid expansion

Higher asset limit; urban density increases demand.

Benefits

Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+

General New York resident, at risk of decline but not nursing home level.

Income Limits ~$2,500/month individual, varies

Asset Limits $15,000 individual

Cost-sharing required above certain income; urban/rural balance.

Benefits

In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Who is the owner of Elderwood at Waverly?

Elderwood at Waverly is legally operated by 37 North Chemung Operating Company, LLC (For Profit).

Is Elderwood at Waverly in a walkable area?

Elderwood at Waverly has a walk score of 42. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Elderwood at Waverly?

According to NY state health department records, Elderwood at Waverly's license number is 5320302N.

What is the occupancy rate at Elderwood at Waverly?

Elderwood at Waverly's occupancy is 86%.

Are pets allowed at Elderwood at Waverly?

Yes, Elderwood at Waverly allows residents to bring their pets.

Does Elderwood at Waverly operate as a for-profit or non-profit?

Elderwood at Waverly is registered as a for-profit in NY.

How many beds does Elderwood at Waverly have?

Elderwood at Waverly has 200 beds.

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Elderwood at Waverly

Overview of Elderwood at Waverly

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Amenities & Lifestyle

Contact Elderwood at Waverly

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York State state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2023

Breakdown of citation severity (last 3 years)

Citations history (last 3 years)

Infection Prevention & Vaccination

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

152 Certified Nursing Assistant

39 Licensed Practical Nurse

28 Registered Nurse

18 Physical Therapy Assistant

12 Other Dietary Services Staff

17 Respiratory Therapy Technician

10 Clinical Nurse Specialist

3 Dental Services Staff

4 Speech Language Pathologist

6 Occupational Therapy Aide

3 Administrator

13 Nurse Aide in Training

4 Mental Health Service Worker

2 Physical Therapy Aide

1 Qualified Social Worker

2 Nurse Practitioner

2 Dietitian

2 Medical Director

2 Occupational Therapy Assistant

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

What does this home offer?

Who this home usually serves

Primarily short stays

Admissions

Discharges

Places of interest near Elderwood at Waverly

Calculate Travel Distance to Elderwood at Waverly

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Financial Assistance for Nursing Home in New York

Community First Choice Option

Expanded In-Home Services for the Elderly Program (EISEP)

Financial Assistance for
Nursing Home in New York