Epic Rehabilitation and Nursing at White Plains
Nursing Home & Skilled Nursing · White Plains, NY
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Epic Rehabilitation and Nursing at White Plains

Nursing Home & Skilled Nursing · White Plains, NY
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Epic Rehabilitation and Nursing at White Plains accepts Medicare, Medicaid, and private pay.
Epic Rehabilitation and Nursing at White Plains accepts Medicare, Medicaid, and private pay.

Overview of Epic Rehabilitation and Nursing at White Plains

White Plains is a unique city, and 120 Church Street is right in the middle of it. Epic Rehabilitation and Nursing at White Plains is found there with 160 nursing home beds and a Walk Score of 97. This means family members can walk to almost anything they need nearby. Such a location is very hard to find for a nursing home facility.

The home is 96 percent full, with 154 of 160 beds taken, and the average stay is 108 days. It helps patients who need both short and long recovery times in the same building. Run by HBL SNF LLC, the center takes Medicare, Medicaid, and private money. This makes it easier for many different families to pay for the care.

Staff provide 3 hours and 10 minutes of nursing care for each person every day. Registered nurses give 37 minutes of that time, while LPNs give 47 minutes. Nursing aides provide the most care at 2 hours and 8 minutes. These teams work together to make sure that every resident gets the daily help and medical attention they need.

New York state health offices watch over the home. Past checks on the building have looked at how they give out medicine and keep things clean to stop germs. They also check the kitchen to make sure the food is good and safe. These regular visits help ensure the facility stays up to code for all the residents.

Epic Rehabilitation and Nursing at White Plains is a busy nursing home in the center of Westchester County. It takes care of people who need help for a little while or a long time. Its spot in downtown White Plains is one of the easiest to reach in New York. Since they accept different types of insurance, it stays open to many people.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 2.4% Below NY avg. ▼ 2.4% Below NY avg.NY average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 29.3% Below NY avg. ▼ 29.3% Below NY avg.NY average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 10.4% Above NY avg. ▲ 10.4% Above NY avg.NY average: 2.7Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 30.9% Above NY avg. ▲ 30.9% Above NY avg.NY average: 3.8Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs New York averages

Rank #166 / 399Nurse hours — State benchmarkedThis nursing home is ranked 166th out of 399 nursing homes we track in New York for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the New York average, with a ranking across 399 New York facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New York that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This nursing home is ranked 166th out of 399 nursing homes we track in New York for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

3h 26m

4% below state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
36m
−15% State avg: 42m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
47m
Avg State avg: 46m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 3m
−6% State avg: 2h 11m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 9m
Avg State avg: 3h 10m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
17m
+137% State avg: 7m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
30m
+6% State avg: 28m per day · National avg: 28m per day

2 of 6 metrics below state avg

By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 160 Rank #218 / 429Bed count — State benchmarkedThis nursing home is ranked 218th out of 429 nursing homes we track in New York for bed count. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New York that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Walk Score Info Walker's paradise. Daily errands do not require a car, with many shops and services nearby. Rank #14 / 458Walk Score — State benchmarkedThis nursing home is ranked 14th out of 458 nursing homes we track in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New York facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New York that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
97 / 100
Occupancy rate Info Occupancy higher than 95% suggests steady demand, but availability may be limited. Rank #130 / 388Occupancy rate — State benchmarkedThis nursing home is ranked 130th out of 388 nursing homes we track in New York for occupancy. Shows this facility's occupancy rate versus the New York average, with its Statewide rank out of 388. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New York that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
96.3% This home is often near full
Higher than the New York average: 90.6%
Occupied beds
154 / 160
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
108 days

About this community

Awards

Long-Stay rating of High Performing

License Details

Facility TypeNursing Home
StatusActive
CountyWestchester
License Number5902319N
CMS Certification Number335878

Ownership & Operating Entity

Epic Rehabilitation and Nursing at White Plains is legally operated by HBL SNF LLC (For Profit).

Owner NameHBL SNF LLC (For Profit)

Therapy & Rehabilitation

2 services
Rehabilitation Services
Short-Term Rehab

Additional Services

1 service
Long Term Rehab

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Specialized Amenities

Contact Epic Rehabilitation and Nursing at White Plains

CMS Health Inspection History

ALM Inspection Grade

79 / 100 Calculated from CMS inspection data for this community's nursing-home beds
How it compares

5 points below the New York average for CMS-certified facilities (84/100)

Category breakdown

Citations Typical

72 severity-weighted points (20 citations) · 67% higher than the typical CMS-certified NY facility (median: 43)

Enforcement Strong

No fines on record

Persistence Typical

53 days to fix issues · slower than the typical CMS-certified NY facility (median: 51)

Inspection grade: 79 out of 100, letter grade C+.
Inspections Since 2023 · 3 years of data

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Total health inspections 4

New York average 4.2


Last Health inspection on May 2026

Total health citations
20 Rank #125 / 401Health citations — State benchmarkedThis nursing home is ranked 125th out of 401 nursing homes we track in New York for health citations. Shows this facility's total health deficiency citations benchmarked to the New York State average, with a ranking across all 401 NY facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New York that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

New York average 20.1

Citations per inspection
5 Rank #398 / 401Citations per inspection — State benchmarkedThis nursing home is ranked 398th out of 401 nursing homes we track in New York for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the New York mean across 401 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New York that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

New York average 4.77


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

11 of 20 citations resulted from standard inspections; 7 of 20 resulted from complaint investigations; and 2 of 20 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical health citations
0
100% better than New York average

New York average: 0.3


Serious health citations
0
100% better than New York average

New York average: 0.4

0 critical citations New York average: 0.3

0 serious citations New York average: 0.4

20 moderate citations New York average: 18.7

0 minor citations New York average: 0.7
Citations history (last 3 years)
Quality of Care moderate citation May 26, 2026

Quality of Care moderate citation May 26, 2026

Nursing Services moderate citation Dec 22, 2025
Corrected

Quality of Care moderate citation Dec 22, 2025
Corrected

Lawsuit overview for Epic Rehabilitation and Nursing at White Plains

Summary of court-record activity tied to this facility, compiled from publicly available case dockets.

Source: State court e-filing records

Total Cases Info Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure. 1
Active Cases Info Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture. 1
Since Info Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure. 2024
Most Recent Info Most recent filing on record. Recent activity means legal disputes are still being raised against this facility. 2024
Last Scheduled Court Date Info Most recent court appearance scheduled on record. Court dates are captured when the report is compiled and are not updated as dockets move, so later hearings may have been set since. Jul 28, 2026

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 233
Employees 213
Contractors 20
Staff to resident ratio 1.85 : 1
955% more staff per resident than New York average
New York average ratio: 0.18 : 1 New York average ratio: 0.18 : 1See full New York ranking
Avg staff/day 94
Average shift 7.5 hours
0% compared with New York average
New York average: 7.7 hours New York average shift: 7.7 hoursSee full New York ranking
Total staff hours (quarter) 64,630

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 28 total: 27 full-time employees and 1 contractor. 28
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 33 LPN Staff are full-time employees. No contractors work on this role. 33
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 89 CNA Staff are full-time employees. No contractors work on this role. 89
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

2.1%

1,351 contractor hours this quarter

Qualified Social Worker: 5 Occupational Therapy Assistant: 4 Respiratory Therapy Technician: 3 Clinical Nurse Specialist: 3 Registered Nurse: 1 Physical Therapy Assistant: 1 Mental Health Service Worker: 1 Medical Director: 1 RN Director of Nursing: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant8908928,95292100%7.6
Licensed Practical Nurse3303310,58092100%8
Registered Nurse271287,59092100%8
Respiratory Therapy Technician143173,8889199%6.9
Physical Therapy Assistant101112,8569098%7.4
Other Dietary Services Staff9092,62192100%7.4
Speech Language Pathologist4041,8718693%7.6
Physical Therapy Aide9091,7628188%6.7
Mental Health Service Worker2139156470%7.5
Qualified Social Worker0555687379%6.4
Occupational Therapy Aide2025498188%5.6
Clinical Nurse Specialist1344846166%5.5
Qualified Activities Professional9093994650%4
Administrator1013985358%7.5
Nurse Practitioner1013985358%7.5
Dietitian1013835155%7.5
Dental Services Staff1012663639%7.4
Occupational Therapy Assistant044911617%5.1
Medical Director011561415%4
RN Director of Nursing011833%2.7
89 Certified Nursing Assistant
% of Days 100%
33 Licensed Practical Nurse
% of Days 100%
28 Registered Nurse
% of Days 100%
17 Respiratory Therapy Technician
% of Days 99%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 11.4
16% worse than New York average

New York average: 9.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 19.6
8% worse than New York average

New York average: 18.1

Long-stay resident measures
Significantly above average New York avg: 4.0 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 23.9%
46% worse than New York average

New York average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 14.6%
12% better than New York average

New York average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 20.3%
5% better than New York average

New York average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.0%
66% better than New York average

New York average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 10.2%
42% worse than New York average

New York average: 7.2%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.3%
81% better than New York average

New York average: 1.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 7.3%
20% worse than New York average

New York average: 6.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 28.6%
58% worse than New York average

New York average: 18.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 14.4%
15% worse than New York average

New York average: 12.6%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.5%
8% better than New York average

New York average: 91.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.1%
In line with New York average

New York average: 95.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.61
53% worse than New York average

New York average: 1.71

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.68
24% worse than New York average

New York average: 1.35

Short-stay resident measures
Significantly above average New York avg: 3.5 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 92.6%
21% better than New York average

New York average: 76.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.5%
14% worse than New York average

New York average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 93.2%
18% better than New York average

New York average: 78.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 21.8%
6% worse than New York average

New York average: 20.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 10.5%
8% worse than New York average

New York average: 9.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.2%
69% better than New York average

New York average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 76.1%
42% better than New York average

New York average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 60.3%
19% better than New York average

New York average: 50.6%

Breakdown by payment type

Medicare

76% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

17% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

8% of new residents, often for long-term daily care.

Typical stay 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 126
Medicare
54
42.9% of residents
Medicaid
72
57.1% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a limited liability company.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$31.1M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$991.3K
For-profit Operated by a limited liability company.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$31.1M Rank #146 / 387Net patient revenue — State benchmarkedThis nursing home is ranked 146th out of 387 nursing homes we track in New York. Shows this facility's net patient revenue compared to the New York average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New York that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$991.3K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$252.7K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #115 / 387Payroll costs — State benchmarkedThis nursing home is ranked 115th out of 387 nursing homes we track in New York. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the New York average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New York that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
$16.9M 54.5% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #165 / 386Payroll % of net patient revenue — State benchmarkedThis nursing home is ranked 165th out of 386 nursing homes we track in New York. Shows payroll as a percentage of net patient revenue versus the New York average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New York that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$15.1M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$32.1M

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (76% of admissions), and a typical Medicare stay runs around 1 - 2 months.

Admissions
496 total

Coverage residents most often arrive under.

Medicare 76%
Private pay 17%
Medicaid 8%
Discharges
499 total

Coverage residents most often leave under.

Medicare 66%
Private pay 14%
Medicaid 19%
Reviews (1)

Epic Rehabilitation and Nursing at White Plains Reviews

Daniel Rosenthal
The staff here is horrible, the doctors here are horrible, dont let your loved ones stay here!

Rating Their Experiences

What do you like most about living here?

nothing

Are there enough caregivers to handle the residents' needs, especially during emergencies?

No

Are the common areas pleasant and comfortable for socializing or relaxing?

No

How do you feel about the level of social interaction available with other residents?

zero

How was the units offered in this community?

none

Do you feel safe living in this community?

No

How well do you think the community handles emergencies or unexpected events?

horrible response

How would you rate the quality and variety of the meals? (1-5)

4

Are special diets handled well?

No

Is the dining schedule flexible enough to meet your preferences?

No

Are there any hidden fees or unexpected charges?

na

Would you recommend this community to others looking for senior living options?

no

Is there anything you wish you knew before moving in?

dont

Places of interest near Epic Rehabilitation and Nursing at White Plains

Address 0.2 miles from city center Info Estimated distance in miles from White Plains's city center to Epic Rehabilitation and Nursing at White Plains's address, calculated via Google Maps.

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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The New York average is: 55.7% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
White Plains Center for Nursing Care
NH
MC
PC
RC
SNF
White Plains (City Of White Plains)
88
Facility 88
NY AVG 192
Rank #354 / 429
95.5%
Facility 95.5%
NY AVG 90.6%
Rank #168 / 388
+5%
4.41
Facility 4.41
NY AVG 3.58
Rank #44 / 399
B+ +28%+23%
$0
Facility $0
NY AVG $67.6k
Rank #1 / 402
12
Facility 12
NY AVG 18.5
Rank #214 / 401
4.0
Facility 4.0
NY AVG 5.1
Rank #282 / 401
-84-
65
Facility 65
NY AVG 63
Rank #263 / 458
Optima Care White Plains, LLC (For Profit)
$12.9MFiscal year ending 12/2023
Facility $12.9MFiscal year ending 12/2023
NY AVG $29.0M
Rank #316 / 387
$7.2MFiscal year ending 12/2023
Facility $7.2MFiscal year ending 12/2023
NY AVG $15.3M
Rank #309 / 387
56%Fiscal year ending 12/2023
Facility 56%Fiscal year ending 12/2023
NY AVG 55.7%
Rank #149 / 386
335224
Cortlandt Healthcare
NH
SNF
Cortlandt Manor
120
Facility 120
NY AVG 192
Rank #279 / 429
95.0%
Facility 95.0%
NY AVG 90.6%
Rank #176 / 388
+5%
2.77
Facility 2.77
NY AVG 3.58
Rank #325 / 399
A -40%-23%
$0
Facility $0
NY AVG $67.6k
Rank #1 / 402
18
Facility 18
NY AVG 18.5
Rank #232 / 401
3.6
Facility 3.6
NY AVG 5.1
Rank #82 / 401
-114-
2
Facility 2
NY AVG 63
Rank #454 / 458
Cortlandt Operations, LLC (For Profit)
$21.7MFiscal year ending 12/2023
Facility $21.7MFiscal year ending 12/2023
NY AVG $29.0M
Rank #216 / 387
$8.3MFiscal year ending 12/2023
Facility $8.3MFiscal year ending 12/2023
NY AVG $15.3M
Rank #278 / 387
38.1%Fiscal year ending 12/2023
Facility 38.1%Fiscal year ending 12/2023
NY AVG 55.7%
Rank #333 / 386
335441
Sunshine Children’s Home and Rehab Center
NH
PC
SNF
Ossining
122
Facility 122
NY AVG 192
Rank #274 / 429
100.0%
Facility 100.0%
NY AVG 90.6%
Rank #1 / 388
+10%
5.18
Facility 5.18
NY AVG 3.58
Rank #13 / 399
A+ +202%+45%
$0
Facility $0
NY AVG $67.6k
Rank #1 / 402
42.0-122-
90
Facility 90
NY AVG 63
Rank #65 / 458
Msaf Group, LLC (For Profit)---335667
SKY View Rehabilitation and Health Care Center, LLC
NH
SNF
Croton On Hudson
192
Facility 192
NY AVG 192
Rank #190 / 429
91.1%
Facility 91.1%
NY AVG 90.6%
Rank #265 / 388
+1%
3.02
Facility 3.02
NY AVG 3.58
Rank #279 / 399
B+ +16%-16%
$0
Facility $0
NY AVG $67.6k
Rank #1 / 402
12
Facility 12
NY AVG 18.5
Rank #108 / 401
3.0
Facility 3.0
NY AVG 5.1
Rank #59 / 401
1175-
41
Facility 41
NY AVG 63
Rank #356 / 458
Sky View Rehabilitation And Health Care Center, LLC (For Profit)
$31.8MFiscal year ending 12/2023
Facility $31.8MFiscal year ending 12/2023
NY AVG $29.0M
Rank #141 / 387
$18.6MFiscal year ending 12/2023
Facility $18.6MFiscal year ending 12/2023
NY AVG $15.3M
Rank #90 / 387
58.5%Fiscal year ending 12/2023
Facility 58.5%Fiscal year ending 12/2023
NY AVG 55.7%
Rank #121 / 386
335508
Epic Rehabilitation and Nursing at White Plains
NH
SNF
White Plains
160
Facility 160
NY AVG 192
Rank #218 / 429
96.3%
Facility 96.3%
NY AVG 90.6%
Rank #130 / 388
+6%
3.44
Facility 3.44
NY AVG 3.58
Rank #166 / 399
C+ -5%-4%
$0
Facility $0
NY AVG $67.6k
Rank #1 / 402
20
Facility 20
NY AVG 18.5
Rank #125 / 401
5.0
Facility 5.0
NY AVG 5.1
Rank #398 / 401
-154-
97
Facility 97
NY AVG 63
Rank #14 / 458
Hbl Snf LLC (For Profit)
$31.1MFiscal year ending 12/2023
Facility $31.1MFiscal year ending 12/2023
NY AVG $29.0M
Rank #146 / 387
$16.9MFiscal year ending 12/2023
Facility $16.9MFiscal year ending 12/2023
NY AVG $15.3M
Rank #115 / 387
54.5%Fiscal year ending 12/2023
Facility 54.5%Fiscal year ending 12/2023
NY AVG 55.7%
Rank #165 / 386
335878

Rank badges are statewide and care-type specific: each nursing home is ranked against every other NY nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities

Financial Assistance for
Nursing Home in New York

Epic Rehabilitation and Nursing at White Plains is located in White Plains, New York State.
Here are the financial assistance programs available to residents in New York State.

Get Financial aid guidance

Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled
General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $30,182 individual, higher due to NY Medicaid expansion
NY

Higher asset limit; urban density increases demand.

Benefits
Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+
General New York resident, at risk of decline but not nursing home level.
Income Limits ~$2,500/month individual, varies
Asset Limits $15,000 individual
NY

Cost-sharing required above certain income; urban/rural balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Frequently Asked Questions about Epic Rehabilitation and Nursing at White Plains

Who is the owner of Epic Rehabilitation and Nursing at White Plains?

Epic Rehabilitation and Nursing at White Plains is legally operated by HBL SNF LLC (For Profit).

Is Epic Rehabilitation and Nursing at White Plains in a walkable area?

Epic Rehabilitation and Nursing at White Plains has a walk score of 97. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

What is the license number of Epic Rehabilitation and Nursing at White Plains?

According to NY state health department records, Epic Rehabilitation and Nursing at White Plains's license number is 5902319N.

What is the occupancy rate at Epic Rehabilitation and Nursing at White Plains?

Epic Rehabilitation and Nursing at White Plains's occupancy is 96.3%.

Are pets allowed at Epic Rehabilitation and Nursing at White Plains?

No, Epic Rehabilitation and Nursing at White Plains has a no-pet policy.

Does Epic Rehabilitation and Nursing at White Plains operate as a for-profit or non-profit?

Epic Rehabilitation and Nursing at White Plains is registered as a for-profit in NY.

What is the overall rating for Epic Rehabilitation and Nursing at White Plains?

Epic Rehabilitation and Nursing at White Plains received a 3-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

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