Evergreen Retirement Community
Nursing Home, Assisted Living, Continuing Care Retirement Community, Home Care, Independent Living, Memory Care & Skilled Nursing · Cincinnati, OH

Evergreen Retirement Community

Nursing Home, Assisted Living, Continuing Care Retirement Community, Home Care, Independent Living, Memory Care & Skilled Nursing · Cincinnati, OH

Overview of Evergreen Retirement Community

Evergreen Retirement Community offers nursing home, assisted living, continuing care retirement community, home care, independent living, memory care, and skilled nursing services in Cincinnati, Ohio. In the Hartwell neighborhood, its 21 beds create a smaller setting where staff and residents can get to know one another.

The range of care levels may suit a resident whose needs change over time, since moving from one level of care to another can happen within the same community. Independent living provides a private home with community services and no daily care, while assisted living offers help with dressing, bathing, medication, and other daily tasks while the resident keeps an apartment.

Memory care provides a secured setting with supervision for someone at risk of wandering. Nursing home and skilled nursing services provide nursing care on site around the clock, while home care supports care delivered in a resident’s home.

The continuing care retirement community structure brings these living and care options together. For a resident whose needs may change, that can mean remaining within one community rather than seeking a separate setting for each new level of care.

Housing includes studios, one bedroom and two bedroom residences, and cottages. A studio offers one private space, while a two bedroom residence can suit a couple moving together or someone who wants a companion.

Residents may keep pets, use the salon and spa, and spend time in the community’s outdoor spaces. Dining is available at The GardenSide, Pub 67, and Creekview Café, giving residents more than one setting for meals, with varied menus and daily specials.

Special diets are available for residents with particular dietary needs. Rehabilitation services and the Rehab & Therapy program support residents receiving therapy, while Enhanced Independent Living, Pocket Neighborhood, and At Home Care are also available.

Evergreen may be a good fit for a resident who wants a smaller setting, needs assisted living, memory care, nursing, or skilled nursing support, or may need a different level of care over time. Regina Umanskiy serves as the administrator.

By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 121 Rank #48 / 194Bed count — State benchmarked This nursing home is ranked 48th out of 194 nursing homes we track in Ohio for bed count. Shows this facility's certified or reported bed count compared to other Ohio facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

Medium-capacity home · Offers a balance of services and community atmosphere.

Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #191 / 231Walk Score — State benchmarked This nursing home is ranked 191st out of 231 nursing homes we track in Ohio for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Ohio facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
18 / 100

About This Community

License Details

StatusActive
CountyHamilton

Ownership & Operating Entity

Evergreen Retirement Community is administered by Dave Richey.

Leadership

Director of NursingMercades Smith

Additional Services

2 services
Caring Staff
Transportation

Contact Information

Fax(513) 948-0063

Additional Policies & Features

Pets Allowed
Minimum Age55

Amenities & Lifestyle

Activities
Shopping Activities

Room Accommodations

Building Type3-story
Room Types
Studio 1 Bed 2 Bed Cottage

Contact Evergreen Retirement Community

Inspection History

In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. OH average 0 Worse No metrics in this bucket. 1 Better Metrics better than Ohio average:
• Total citations (17% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityOH Averagevs. OH Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 56.0 This facility has 17% fewer total citations than a typical Ohio nursing home (5 vs. OH avg 6).↓ 17% better

Resident satisfaction survey results

Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.

Average score

79 / 100

2025 – 2026 Period

Based on 31 completed resident interviews out of 102 eligible residents, collected August 2025 through January 2026. Ohio has not yet published statewide averages for this survey.

Care and services

79 / 100

Environment

91 / 100

Moving in

87 / 100

Facility culture

83 / 100

Caregivers

79 / 100

Spending time

71 / 100

Meals and dining

75 / 100

Living Spaces & Floor Plans for Evergreen Retirement Community

Floor plan 1
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Floor plan 3
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Floor plan 5

Places of interest near Evergreen Retirement Community

Address 8.0 miles from city center Info Estimated distance in miles from Cincinnati's city center to Evergreen Retirement Community's address, calculated via Google Maps.

Calculate Travel Distance to Evergreen Retirement Community

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Address

Compare Nursing Homes around Cincinnati

Info below is compiled from CMS reports & the OH Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Ohio average is: 54.7% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
The Home At Hearthstone ★ ★ ★ ★ ★
NH
MC
PC
SNF
Cincinnati
96
Facility 96
OH AVG 93
Rank #89 / 194
95.1%
Facility 95.1%
OH AVG 85%
Rank #16 / 113
+12%
3.01
Facility 3.01
OH AVG 3.48
Rank #142 / 176
★ ★ ★ ★ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ★ -14%-13%
$0
Facility $0
OH AVG $80.0k
Rank #1 / 176
17
Facility 17
OH AVG 31.2
Rank #47 / 176
4.3
Facility 4.3
OH AVG 4.9
Rank #85 / 176
-91-
60
Facility 60
OH AVG 42
Rank #53 / 231
Nicholas Anderson
$10.9MFiscal year ending 12/2024
Facility $10.9MFiscal year ending 12/2024
OH AVG $10.5M
Rank #65 / 174
$6.3MFiscal year ending 12/2024
Facility $6.3MFiscal year ending 12/2024
OH AVG $5.6M
Rank #52 / 174
57.7%Fiscal year ending 12/2024
Facility 57.7%Fiscal year ending 12/2024
OH AVG 54.7%
Rank #48 / 174
366251
Beechwood Home ★ ★ ★ ★ ★
NH
HOS
SNF
Cincinnati (Evanston)
80
Facility 80
OH AVG 93
Rank #108 / 194
87.6%
Facility 87.6%
OH AVG 85%
Rank #54 / 113
+3%
4.56
Facility 4.56
OH AVG 3.48
Rank #13 / 176
★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ -21%+31%
$0
Facility $0
OH AVG $80.0k
Rank #1 / 176
8
Facility 8
OH AVG 31.2
Rank #13 / 176
2.0
Facility 2.0
OH AVG 4.9
Rank #10 / 176
-70-
56
Facility 56
OH AVG 42
Rank #66 / 231
William Baechtold
$9.3MFiscal year ending 12/2024
Facility $9.3MFiscal year ending 12/2024
OH AVG $10.5M
Rank #95 / 174
$6.8MFiscal year ending 12/2024
Facility $6.8MFiscal year ending 12/2024
OH AVG $5.6M
Rank #40 / 174
73%Fiscal year ending 12/2024
Facility 73%Fiscal year ending 12/2024
OH AVG 54.7%
Rank #9 / 174
365445
Sanctuary Pointe Nursing & Rehab Center ★ ★ ★ ★ ★
NH
AL
HOS
MC
PC
RC
SNF
Cincinnati
124
Facility 124
OH AVG 93
Rank #44 / 194
95.6%
Facility 95.6%
OH AVG 85%
Rank #12 / 113
+12%
3.26
Facility 3.26
OH AVG 3.48
Rank #108 / 176
★ ★ ★ ★ ★ ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ★ -56%-6%
$0
Facility $0
OH AVG $80.0k
Rank #1 / 176
13
Facility 13
OH AVG 31.2
Rank #33 / 176
4.3
Facility 4.3
OH AVG 4.9
Rank #85 / 176
-119-
22
Facility 22
OH AVG 42
Rank #180 / 231
Chase M. Kohn Irrevocable Trust
$12.6MFiscal year ending 12/2024
Facility $12.6MFiscal year ending 12/2024
OH AVG $10.5M
Rank #44 / 174
$7.2MFiscal year ending 12/2024
Facility $7.2MFiscal year ending 12/2024
OH AVG $5.6M
Rank #37 / 174
57.1%Fiscal year ending 12/2024
Facility 57.1%Fiscal year ending 12/2024
OH AVG 54.7%
Rank #55 / 174
366432
Alois Alzheimer Center ★ ★ ★ ★ ☆
NH
HOS
MC
PC
RC
SNF
Cincinnati (Greenhills)
20
Facility 20
OH AVG 93
Rank #192 / 194
--
3.95
Facility 3.95
OH AVG 3.48
Rank #33 / 176
★ ★ ★ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ -62%+14%
$0
Facility $0
OH AVG $80.0k
Rank #1 / 176
11
Facility 11
OH AVG 31.2
Rank #21 / 176
3.7
Facility 3.7
OH AVG 4.9
Rank #57 / 176
-88-
49
Facility 49
OH AVG 42
Rank #90 / 231
Boymel Operations Holdings Co LLC
$7.8MFiscal year ending 12/2024
Facility $7.8MFiscal year ending 12/2024
OH AVG $10.5M
Rank #118 / 174
$4.9MFiscal year ending 12/2024
Facility $4.9MFiscal year ending 12/2024
OH AVG $5.6M
Rank #100 / 174
62%Fiscal year ending 12/2024
Facility 62%Fiscal year ending 12/2024
OH AVG 54.7%
Rank #28 / 174
366489

Rank badges are statewide and care-type specific: each nursing home is ranked against every other OH nursing home we track that reports that metric, not just the 4 on this page. See how we rank facilities

Financial assistance

Programs that may help with care and living costs in Ohio

Evergreen Retirement Community is in Cincinnati, Ohio. These programs may support different care settings or living expenses. A listing does not confirm this community participates; our concierge team can help confirm.

Get financial aid guidance
Residential care support

Assisted Living Waiver (ALW)

Assisted Living Waiver (ALW)

Eligibility

General
Adults age 21+ meeting Medicaid financial and care-need requirements who live in an Ohio Department of Aging-certified assisted-living facility.
OH specifics
Medicaid assisted-living services require financial and care eligibility; room and board are a separate resident responsibility.

What it provides

  • Pays for covered care in an approved assisted-living facility; participants remain responsible for room and board.
Cash support · veterans

VA Aid and Attendance (A&A) and Housebound Benefits

VA Aid and Attendance (A&A) and Housebound Benefits

Who it is for
Veterans or survivors with VA pension eligibility and an Aid and Attendance or Housebound medical need
Income limit
2026 · Countable income is compared with the applicable maximum annual pension rate (MAPR), which varies by dependents and benefit category. For a veteran with one dependent and Aid and Attendance, MAPR is $34,488/year.
Asset limit
VA pension net-worth ceiling is $163,699 from December 1, 2025 through November 30, 2026. Net worth includes countable assets plus income for VA purposes; exclusions and transfer rules apply.

Eligibility

General
Aid and Attendance or Housebound is an increased VA pension rate for eligible veterans or surviving spouses who meet pension and additional care/disability requirements; it is not a stand-alone state benefit.
OH specifics
Federal VA pension rules apply nationwide.

What it provides

  • Monthly pension is based on the applicable MAPR less countable annual income; divided by 12. Maximum annual veteran Aid and Attendance rates are $29,093 without dependents and $34,488 with one dependent; actual payments may be lower.
In-home & community support

PASSPORT Waiver

PASSPORT Waiver

Eligibility

General
Adults age 60+ who meet Medicaid financial eligibility and nursing-facility level-of-care requirements and seek care at home.
OH specifics
PASSPORT is a Medicaid waiver supporting eligible older Ohioans at home or in community settings instead of nursing facilities.

What it provides

  • Assessed home and community-based services; including personal-care assistance; through the PASSPORT Medicaid waiver.
Caregiver support

National Family Caregiver Support Program

National Family Caregiver Support Program

Who it is for
Family or informal caregivers of an older adult

Eligibility

General
Family and informal caregivers seeking support through the state aging network; individual services are assessed through local providers.

What it provides

  • Caregiver support through the Ohio aging network and local providers; funded under the National Family Caregiver Support Program.
Medicare costs

Medicare Savings Program (MSP)

Medicare Savings Program (MSP)

Who it is for
Medicare beneficiaries with limited income who need help with premiums or cost sharing

Eligibility

General
Medicare beneficiary; the state determines the applicable Medicare Savings Program. QMB helps with premiums and Medicare cost sharing; SLMB and QI generally help with Part B premiums.
OH specifics
QI requires annual application and is funded first-come, first-served with priority for prior recipients. QMB, SLMB and QI confer Part D Extra Help.

What it provides

  • QMB pays eligible Part A/Part B premiums and Medicare deductibles and cost sharing; SLMB and QI pay Part B premiums. The exact benefit depends on the approved program.
Energy assistance

Home Energy Assistance Program (HEAP)

Home Energy Assistance Program (HEAP)

Eligibility

General
Income-eligible households with qualifying home-energy costs; the administering agency applies household-size and program eligibility rules.
OH specifics
Administered by the Ohio Department of Job and Family Services effective April 6, 2026.

What it provides

  • Federally funded assistance with eligible household energy bills.
Homeowner tax relief

Homestead Exemption

Homestead Exemption

Income limit
2026 application · $41,000 in qualifying total 2025 income, subject to grandfathering and special-category exceptions; state and county guidance governs income calculation.

Eligibility

General
Qualifying Ohio homeowners age 65+ or with permanent and total disability; the property must be the principal home and applicable income requirements must be met.
OH specifics
For tax year 2026 the standard exemption shields up to $29,700 of home value; it is not a $29,700 tax refund.

What it provides

  • Tax savings equal the applicable local taxes on exempt home value.
Know before you visit

Frequently Asked Questions about Evergreen Retirement Community

Quick answers from public records and the community's own listing.
01 What neighborhood is Evergreen Retirement Community in?
Evergreen Retirement Community is in the Hartwell neighborhood of Cincinnati.
02 Who is the Director of Nursing at Evergreen Retirement Community?
Mercades Smith is the Director of Nursing at Evergreen Retirement Community.
03 Is Evergreen Retirement Community in a walkable area?
Evergreen Retirement Community has a walk score of 18. Car-dependent. Most errands require a car, with limited nearby walkable options.
04 Are pets allowed at Evergreen Retirement Community?
Yes, Evergreen Retirement Community allows residents to bring their pets.
05 What is the best email address for Evergreen Retirement Community?
The team at Evergreen Retirement Community can be reached at DRICHEY@SENIORLIFESTYLE.COM.
06 Who is the administrator of Evergreen Retirement Community?
Dave Richey is the administrator of Evergreen Retirement Community.
07 How many beds does Evergreen Retirement Community have?
Evergreen Retirement Community has 121 beds.