Occupancy rate
74%
In line with Connecticut averageMostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Assisted Living Home
Evergreen Woods
Overview of Evergreen Woods
Evergreen Woods is a stunning 88-acre senior living community located near the charming downtown of New Haven. Their luxurious one, two, and three-bedroom villa apartments are tailored to meet the individual needs and preferences of residents. They provide a wide range of services including assisted living, skilled nursing, independent living, and rehab. Additionally, their partnership with Broad River Rehab helps them deliver top-notch outcomes in physical, occupational, and speech therapy. The community is set in a private and exclusive neighborhood, with access to a wide variety of cultural experiences, stunning beaches, and shopping and entertainment options.
One of the highlights of Evergreen Woods is the exceptional culinary menu which is prepared by executive chefs with daily specials. They also have a full-time assisted living activities director who crafts events and programs that are tailored to help residents achieve optimal wellness. Residents can enjoy afternoon tea outdoors, bask in the morning light, take a stroll in the neighborhood, or relax by the pool. They can also socialize in the elegant dining spaces or just unwind in their cozy apartment.
Amy Welch serves as the Care Services Administrator at Evergreen Woods, where she plays a key role in supporting the community’s mission to help members live longer, healthier, and happier lives. She contributes to the delivery of first-class care and services that enhance the quality of life for all residents.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
50
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
74%
Residents per day (avg)
40
Occupancy rate
74%
Residents per day (avg)
40
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
53% of new residents, usually for short-term rehab.
Typical stay
22 days
Private pay
47% of new residents, often for short stays.
Typical stay
2 - 3 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$26.8M
Operating loss
-$783.3K
Privately-owned community
Operated by a business corporation.
Home revenue
$26,832,758.00
Operating loss
$-783,334.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$20.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$27.6M
9 years in operation
An established community with some operational experience and growing routines.
Walk Score: 8 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
In line with Connecticut averageOccupied beds
37 / 50
Average residents
102 per day
License details
Facility type
Chronic & Convalescent Nursing Home
Status
Active
Issuance
June 12, 2016
Expiration
September 30, 2026
Additional licensing details
License number:
2438
CMS Certification Number:
75362
Staffing
Key information about the people who lead and staff this community.
Languages Spoken
Greek
Polish
Spanish
Staff Composition (State Data)
Admin
3 FTE
Registered Nurse
10 FTE
Licensed Practical Nurse
6 FTE
Nursing Assistant
15 FTE
Recreation
3 FTE
Social Services
1 FTE
Food Service Supervisor
2 FTE
Dietary
7 FTE
Other Staff
5 FTE
Additional Policies & Features
Religious Services:
Catholic, Congregational, Episcopal
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 492 - 1,064 / 985 - 1,546 / 1,334 - 1,466 sq.ft
Housing Options: Private Rooms / 1 Bed / 2 Bed / 3 Bed
Transportation Services
Fitness and Recreation
Types of Care at Evergreen Woods
Independent Living
Assisted Living
Skilled Nursing
Inspection History
In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.
8 visits/inspections
4 routine inspections
Breakdown by inspection type
- 4 licensing inspections
- 5 plans of correction
- 2 statements of deficiencies
Results
5 with issues
2 without issues
Connecticut average: 13 visits/inspections
Show Inspection Reports
Latest inspection
Date:November 6, 2025
Inspection history
01-03-2024
Inspection Report
01-18-2024
Inspection Report
01-18-2024
Inspection Report
03-02-2022
Inspection Report
03-19-2020
Plan of Correction
06-09-2020
Statement of Deficiencies
08-06-2018
Inspection Report
08-16-2021
Plan of Correction
08-16-2021
Statement of Deficiencies
09-04-2025
Inspection Report
10-28-2024
Inspection Report
10-31-2019
Plan of Correction
11-06-2025
Plan of Correction
11-30-2021
Inspection Report
11-30-2021
Plan of Correction
40 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for Evergreen Woods
Most inspections found deficiencies related primarily to resident dignity, abuse prevention and reporting, infection control, medication management, and documentation. The most serious issues involved substantiated abuse allegations in 2021, including staff mistreatment and failures to report and assess abuse timely, which led to staff termination and required corrective actions. The facility showed improvement in infection control and abuse policy compliance by the most recent inspection on September 4, 2025, which found no violations and substantiated no complaints. Earlier reports noted medication security and care planning problems, but these were addressed over time. Several complaint investigations were unsubstantiated, and no fines or license actions were listed in the available reports.
Health Inspection History
Inspections
Total health inspections
3
Connecticut average 5.7
Last Health inspection on Sep 2025
Total health citations
15
Connecticut average 32
Citations per inspection
5
Connecticut average 5.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 15 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Connecticut averageConnecticut average: 0.3
Serious Health citations
0
0
100% better than Connecticut averageConnecticut average: 0.7
0 critical citations
0 serious citations
15 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 04, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 04, 2025
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 04, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 04, 2025
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 04, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 04, 2025
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Sep 04, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Sep 04, 2025Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Branford The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.
Evergreen Woods
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
N
Nursing
North Branford
50
Yes
A+
8
Private Rooms / 1 Bed / 2 Bed / 3 Bed
FirstLight Home Care of Shoreline East
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
Branford
-
Yes
-
41
Private Rooms / 1 Bed / 2 Bed / 3 Bed
HarborChase of Branford
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Branford
-
Yes
-
9
Private Rooms / 1 Bed / 2 Bed / 3 Bed
Parkside Village
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Branford
-
Yes
-
43
Studio / 1 Bed
Living Spaces & Floor Plans
Evergreen Woods 2 Bed C
Evergreen Woods 2 Bed B
Evergreen Woods 2 Bed
Evergreen Woods 3 Bed B
Evergreen Woods 3 Bed
Evergreen Woods 1 Bed
Places of interest near Evergreen Woods
5.2 miles from city center — 8.98 miles to nearest hospital (PACT Gastroenterology Center | Hamden)
88 Notch Hill Rd, North Branford, CT 06471
Calculate Travel Distance to Evergreen Woods
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
147
Employees
82
Contractors
65
Staff to resident ratio
0:0
100% worse than Connecticut averageConnecticut average ratio: 1.88:1
Avg staff/day
38
Average shift
7.4 hours
0% compared with Connecticut averageConnecticut average: 7.5 hours
Total staff hours (quarter)
25,533
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
21
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
13
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
74
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
23.8%
6,082 contractor hours this quarter
Certified Nursing Assistant: 31
Speech Language Pathologist: 6
Physical Therapy Aide: 6
Respiratory Therapy Technician: 6
Registered Nurse: 5
Qualified Social Worker: 3
Physical Therapy Assistant: 3
Licensed Practical Nurse: 2
Occupational Therapy Assistant: 1
Medical Director: 1
Therapeutic Recreation Specialist: 1
Staff by category
| Certified Nursing Assistant | 43 | 31 | 74 | 10,958 | 91 | 100% | 7.7 |
| Registered Nurse | 16 | 5 | 21 | 4,556 | 91 | 100% | 8 |
| Licensed Practical Nurse | 11 | 2 | 13 | 2,892 | 91 | 100% | 7.5 |
| Speech Language Pathologist | 0 | 6 | 6 | 1,055 | 77 | 85% | 6.4 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 1,005 | 65 | 71% | 7.8 |
| Physical Therapy Aide | 0 | 6 | 6 | 969 | 82 | 90% | 6.4 |
| Other Dietary Services Staff | 4 | 0 | 4 | 817 | 74 | 81% | 7.8 |
| Dental Services Staff | 3 | 0 | 3 | 580 | 67 | 74% | 6.7 |
| Respiratory Therapy Technician | 0 | 6 | 6 | 501 | 75 | 82% | 4.2 |
| Nurse Practitioner | 1 | 0 | 1 | 491 | 64 | 70% | 7.7 |
| Administrator | 1 | 0 | 1 | 468 | 59 | 65% | 7.9 |
| Physical Therapy Assistant | 0 | 3 | 3 | 417 | 70 | 77% | 5.1 |
| Qualified Social Worker | 0 | 3 | 3 | 356 | 61 | 67% | 5.4 |
| Medical Director | 0 | 1 | 1 | 288 | 49 | 54% | 5.9 |
| Occupational Therapy Aide | 1 | 0 | 1 | 80 | 10 | 11% | 8 |
| Therapeutic Recreation Specialist | 0 | 1 | 1 | 52 | 13 | 14% | 4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 49 | 28 | 31% | 1.8 |
74 Certified Nursing Assistant
% of Days
100%
21 Registered Nurse
% of Days
100%
13 Licensed Practical Nurse
% of Days
100%
6 Speech Language Pathologist
% of Days
85%
2 Clinical Nurse Specialist
% of Days
71%
6 Physical Therapy Aide
% of Days
90%
4 Other Dietary Services Staff
% of Days
81%
3 Dental Services Staff
% of Days
74%
6 Respiratory Therapy Technician
% of Days
82%
1 Nurse Practitioner
% of Days
70%
1 Administrator
% of Days
65%
3 Physical Therapy Assistant
% of Days
77%
3 Qualified Social Worker
% of Days
67%
1 Medical Director
% of Days
54%
1 Occupational Therapy Aide
% of Days
11%
1 Therapeutic Recreation Specialist
% of Days
14%
1 Occupational Therapy Assistant
% of Days
31%
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.4
9% better than Connecticut averageConnecticut average: 10.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.7
7% better than Connecticut averageConnecticut average: 21.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
20.5%
Percent of long-stay residents whose need for help with daily activities has increased
20.5%
9% worse than Connecticut averageConnecticut average: 18.9%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
18.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
18.9%
24% better than Connecticut averageConnecticut average: 24.9%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.1%
Percent of long-stay residents experiencing one or more falls with major injury
3.1%
11% better than Connecticut averageConnecticut average: 3.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.9%
Percent of long-stay high risk residents with pressure ulcers
3.9%
16% better than Connecticut averageConnecticut average: 4.6%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Connecticut averageConnecticut average: 1.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
10.2%
Percent of long-stay residents who lose too much weight
10.2%
62% worse than Connecticut averageConnecticut average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
27.1%
Percent of long-stay residents who have depressive symptoms
27.1%
79% worse than Connecticut averageConnecticut average: 15.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
15.4%
Percent of long-stay residents who received an antipsychotic medication
15.4%
10% better than Connecticut averageConnecticut average: 17.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
72.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
72.3%
17% worse than Connecticut averageConnecticut average: 87.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
60.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
60.0%
36% worse than Connecticut averageConnecticut average: 93.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.1%
16% better than Connecticut averageConnecticut average: 70.1%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
17% better than Connecticut averageConnecticut average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
81.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
81.9%
17% better than Connecticut averageConnecticut average: 69.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Evergreen Woods based on CMS SNF Cost Reports.
Occupancy Rate
68.8%
↑ 21.4pp vs 2022
Net Income
-$783,334
↑ ~$2.3M vs 2022
Total Payroll
$8,920,653
↑ ~$1.0M vs 2022
Profit Margin
-10.0%
↑ 56.0pp vs 2022
Loading trend charts...
Guides for Better Senior Living
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Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Connecticut Seniors
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